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    Kohl's

    2.3 (103 reviews)
    Open 9:00 am - 10:00 pm
    Updated 3 months ago

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    Take 50% off already reduced price
    Vuoch L.

    Jocelyn works in the Sephora makeup store inside Kohls . Jocelyn was attentive with each of the customers , greeting each one as they walk into the store while answering questions with another customer. She recommended some products for acne prone skin which she also used herself and the results looked amazing on her . Definitely coming here again to this location and hopefully Jocelyn is on schedule. Clearance sale events with 50% off additional, already reduced items at the Kohls store .

    Red Haggard polo
    Steve S.

    I like Kohl's but think their prices are too high for the world today. Consider online shopping options, the department stores need to adapt. Their sales seems like artificial sales... like clothes are priced higher only to put them on sale at 'regular price' elsewhere. Staff are friendly and clothes are good quality but I could find the same type of clothes online for less. I went her since i received a gift card. I have no issue with the store or staff.

    Amazon returns offered here (free)
    Jennifer D.

    This location is empty with long lines. How is that possible you ask? I have been here a couple times and the store is very unpopulated... so , then they only have minimal registers open . The store is clean and well organized. There is Plenty of parking since on a weekday it's empty . They have an Amazon return center that allows you to drop off Amazon returns free of shipping. You have to pre arranged that with amazon. The store coupons are nice, but even with coupons clothing is pricy here.

    Danny C.

    I ordered some items via online for store pickup. First time here, and it was near impossible to find the online pickup area. I did see a sign at the front that stated that the online pickups are at customer service - but there were no other signs that lead me to know where the online pick up or the customer service is located. ONLY until about 20 to 25 feet from the actual pick up location is there a small sign hanging that says "Online Pickup." The area was rather obscure and located on the far left side of the store once you have entered via the main entrance. It was almost as if they intentionally tried to keep the location obscured - poor design. What WAS more noticeable is the Amazon return section - this was directly in the front. As you walk in, there is no way you can miss it. Why can't the online pickup be this way? I have no qualms about it being at any part of the store, but just at least make it inconspicuous and have more signs to let customers know of its location. Floor staff was almost non-existent; I understand it is a big store and they may not have enough staff to have around (thus, I was not able to locate someone to inquire about the location of the online pickup area). Other than that, the pick up personnel was very friendly and courteous. The line moved relatively quickly and no complaints on this department.

    Claudia M.

    Whats the point of having Drive Up to pick up your orders, if you can't find parking in the designatedparkings. They need to do something about people using it as a parking.

    Anned A.

    Love shopping at this Kohls! I always go in the morning so its not as busy. The employees Ive encountered have been helpful and kind. You can do Amazon returns at this location, no box needed, which is one of my favorites since I shop quiet often on Amazon. When you return an item you get a coupon for kohls. Parking will never be an issue here.

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    7 years ago

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    8 years ago

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    14 years ago

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    6 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    17 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    Thanks for the feedback, Mari! Hope to see you soon.

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    7 years ago

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    9 years ago

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    12 years ago

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    12 years ago

    Can't believe that they would not take our $10.00 coupon that expired yesterday. Great customer service Kohls...hello Macy's.

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    7 years ago

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    14 years ago

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    12 years ago

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    9 years ago

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    12 years ago

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    9 years ago

    I've been to cleaner bathrooms in Union Station. Absolute filth. Had to wash my 8 year old with Purell in the parking lot.

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    11 years ago

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    10 years ago

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    Page 2 of 3

    Kohl's Reviews in Other Languages

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    Review Highlights - Kohl's

    I went in to do an amazon return and I was helped by an associate names Emily.

    Mentioned in 3 reviews

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    Q Outlet

    Q Outlet

    2.3(36 reviews)
    0.6 mi
    $

    Huge and massive now due to taking over Forever 21's previous spot! Looking around the store,…read morethere's lots of cute items that you want to try on.. but beware! The fitting room has strict rules and you must be aware of what you can't try on, and the max to try on is also 6 items. The staff didn't let me and my mom go in the same fitting room together because of policy, which was fine. She looked annoyed at us though when we both stepped out of each other's rooms to look at each other's fitting. Like geez.. we're trying these out to find a suitable fit for a family event and we're doing the best we can, lol. Anyways keep in mind that what you can't try on are also what you can't return due to final sale. Here's how the signs are worded: "ALL BODY SUITS, ACCESSORIES (HATS, COSMETICS, JEWELRY BELTS, LEGGINGS, PURSES, FOOTWEAR, LINGERIE) SALE & CLEARANCE ITEMS. NO EXCEPTIONS. ALL BASIC ITEMS. PARTY ITEMS." So sanitary-wise it's good, but at the same time make 100% sure you know it'll fit and look good on you! We actually had our checkout done by the manager and she didn't speak to us the whole time during our checkout process. No thank you or anything, and eventually after shopping and finding a different top elsewhere we had to exchange two items the same day we purchased them. After having lined up at the checkout counter, the staff thoroughly checks it before telling us we have to walk all the way to the back to meet the manager to do the exchange process. Manager was the same lady, and finally she spoke to us. Customer service definitely could be improved, especially since Q has a lot of rules to follow.

    025/2026/Jan Grand…read moreopening in this location at Ontario Mills! A lot of good sale ! Trendy clothing ,shoes and accessories for the latest women's fashion! Offers variety of sizes from small to plus sizes 3X!!! Love this store !!! So many fashionable items in affordable prices!!

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    UGG

    UGG

    1.0(2 reviews)
    0.4 mi

    Policy dispute. I purchased a pair of UGGs online for my…read moredaughter as a gift that was one size too small. I called the UGG representative on the customer service phone number on my receipt and she stated I could exchange for a larger size, at the UGG store in Ontario, California. After driving for over an hour to get there, I waited for over 90 minutes only for them to tell me that they couldn't. The ladies said "No. I don't know why they told you that." It was a simple exchange that they refused to help me with. This was frustrating to say the least. I had my order number, receipt and the perfect shoes still in the box. Terrible customer service.

    Well ok manager- I'm sure there is someone above you. You're not the CEO or top supervisor. I'm…read moresure. However, It's not just wear and tear they look terrible after a year and I'm using it casually and I'm a teacher! I'm not walking in dirt and it has glue coming out. I also don't wear these in summer !! The reason you guys have such a short warranty and don't stand by your products is cause they're terrible. Everyone online talks about it. I will be letting people know how terrible your shoes and customer service is online. I'm very unhappy and you have no customer service. You also don't stand by your products. I have an old pair from 2003 and it's not perfect but not as ugly and deformed as this one. Do better you guys shoes are horrible and so is your customer service. And you're offering nothing to even make me want to purchase these horrible shoes again. Keep your repair program I'll just throw these in the garbage like my last pair!!!

    Zara - Order pickup

    Zara

    1.7(174 reviews)
    2.9 mi
    $$

    I had a great experience thanks to Reham in the kids section at Zara. She is always so friendly,…read morewelcoming, and has a beautiful smile. Every time I ask her for help, she is quick to assist and makes everything easier. It's also really nice to see an Arabic speaking employee there. For people who don't speak much English, she makes a big difference and helps a lot. Thank you, Reham, for your kindness and amazing service!

    This was my first time ever visiting a Zara location, and it left a great first impression. I…read moredidn't quite know what to expect, but I really enjoyed my experience and will definitely be back. The store at Victoria Gardens in Rancho Cucamonga is clean, well-organized, and easy to browse. I appreciated how spacious and comfortable the layout felt, especially around the fitting rooms, which made shopping feel relaxed rather than overwhelming. Customer service truly stood out. One sales associate (whose name I unfortunately forgot, but I believe it started with an S or possibly a Z) was very patient, kind, and attentive. She picked out several items for me, walked with me to the dressing room, and stayed nearby organizing and putting away clothing so she could be available when I came out to show her what I was trying on. I never felt rushed, and she really took her time to help me feel confident in my choices. I'd also like to recognize Celine, who offered a few helpful styling suggestions as well. Because of the excellent service from both associates, I ended up purchasing several outfits. Overall, this was a very positive experience, and I'll absolutely be returning. Great service, a welcoming atmosphere, and a memorable first visit.

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    Kohl's - deptstores - Updated June 2026

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