went in yesterday to see if they could fix my charging port ( spilled coffee earlier that morning and wasnt charging) he politely told me he couldnt they best thing to do is getting a wireless charger. I informed him that my phone does not have that ability I then asked him if he could take all the info from broken phone and put it on new phone. HE said no problem it just needs to have about a hour of battery usage which my phone was at 5 percent. we found the model # to my phone and he went in the back to see if he had a extra battery so i wouldnt have to purchase one. While he was back there he yelled out he had to take the back of the phone off to see the exact battery. I said no problem. This is where i was dumbfounded. 10 minutes later he comes to me with my phone is pieces and says they hid some censors and when he was taking the back off he broke them. So my phones camera does not work and it looks all messed up but he cracks a joke and says atleast it was broke anyway. Then he proceeds to tell me he is charging me 10$ for him time breaking my phone. I paid the 10$ and left. On my way home my phone starting randomly charging again but now i cant use this phone because this company broke it. and im out 10$ read more

These people are freakin awesome! We had Casey come over and set up our computer after a move. We were having issues with everything. Casey really knew his stuff and answered all our questions in a way we could understand, and without making us feel dumb. Made sure we were satisfied with everything and told us to call for tech support if we needed it. We also noticed that Konocti Computer has been providing an incredible amount of community service and support for the evacuees from the Valley Fire the past couple of weeks. Shows you what kind of community-minded and caring people they are - the kind of local business you want to support. We will always call Konocti Computers for our computer needs. read more

On a recent trip with the grandchildren to Clearlake my Ipad ended up having a cracked screen. The local paper had a very nice add for Konocti Computers so I decided to call. I was so surprised at how kind the woman was who helped me. She understood that we were from out of town and sent a technician to our resort that same day. He fixed my ipad within one hour right at our place. And I was using it the rest of my trip. Wonderful lake with very nice and caring professionals, Such a nice surprise from a computer repair company. I wish all businesses had that kind of compassion. read more

Fabulous customer service. Had a big issue with a Laptop only 2 years old, was on my way to Staples and this was the last stop to see if they could help. Open at 8 am to boot, others still closed in town. While I was devastated over the news of my laptop not going to last for years, I decided this was my Computer Store. Claudia and the crew were extremely helpful in my decision of purchasing a laptop. As far as I am concerned this is the only Computer / Tablet / Phone store for me. Thank you very much for being open! Katherine R. read more

A much needed professional service. I completely recommend you call if you need anything about your computer fixed. A female technician came out and fixed my sons iphone on the same day she came to fix my home office computer. I didn't mention the iPhone until she arrived. I was pretty blown away she was able to fix everything. She pointed out some things we could do to get our computers running faster and taught my wife a few tips when shopping online. Impressive to say the least. Good people. Good work. read more

I'm surprised there are 5 Star reviews and Yelp won't show them because I'd like to add another 5 STAR rating for these great folks. I have called on several occasions for questions about my Ipad, getting my emails on my laptop and my son's Xbox and every time I am pretty taken back by how nice they are every time. They are patient with a guy like me that I'm sure asks alot of questions since I'm not a computer genius. I rate this place as the best around. read more

ABSOLUTE HEROS. They rescued my BRAND NEW MACBOOK after I drunkenly spilled Chardonnay all over the front facia. FASTEST TURNAROUND TIME I got a quote from a shop down the street for up to three weeks and Konocti Computers fixed it in less than 3 hours! GRACIOUS SERVICE They take pride and it shows. They know their stuff and it shows. And you are treated with friendly respect TRULY THE TRUSTED TECHXPERTS OF LAKE COUNTY. - Forever Grateful.- Justin H. read more

Claudia and Sam at Konocti Computers are fantastic. They provide warm customer service and great technical expertise. Unlike the faceless chain stores, they take the time to find out what you need and will either rummage around the back to find it for you, or direct you to the best place to get what you need. They listen and they care. Plus, any store that has the Star Trek pneumatic door sound when you enter definitely deserves 5 stars! read more

I was very impressed with the courteous service. The technician Claudia is the brightest woman I've ever come across. She is patient and very knowledgeable. I was also helped by Shawn and Tim both we very good technicians. They too were very knowledgeable and helpful. The price to fix my Macbook Pro Screen at Konocti Computers was cheaper than going to the Apple store and I received much better service. Very highly recommended . read more

I am simply amazed at this company and their staff. I called at 8oclock at night and they stayed on the phone with me for 45 mins to help me with my laptop. They came out the next day and removed an ugly redirect virus on google and I was happy to have my laptop fixed so fast. I recommend Konocti Computers as probably the best most professional company in all of Lake County. read more

Konocti Computers are absolutely AMAZING MIRACLE WORKERS! I went to another shop in town that was on Main street and they completely screwed up my phone. I found Konocti Computers and I left in tears. TEARS OF JOY! They went above and BEYOND to take care of me. Peter was kind and polite and I am beyond ecstatic at the awesome service I received. Forever Grateful! read more

A great experience -- which seems hard to come by nowadays. They came to the rescue of a computer crash. They offer a free evaluation, which allowed me to weigh the cost of replacing vs buying something hung brand new. In the end I got a hard drive upgrade and didn't have to go through the headache of buying a new computer. Very fast, reliable and knowledgeable. read more

They are always super nice and helpful they do a great job on repairs. With great prices too, they keep it straight forward with you I had brought in a laptop that had an issue with the motherboard and instead of them charging me a fortune they recommended me to get a new one as the motherboard was putting more money then I needed to into an old computer. read more

Called about upgrading my XP computer. The girl who answered was very helpful. They sent a technician the next morning and my system was upgraded and I didn't loose a single photo or document. They were very nice overall and knowledgeable..I'll call again for their assistance. Professionalism at it's finest in Lake County. read more

Konocti Computers is the best for fast service and great customer service I'm an artist who relies on my Mac daily and Claudia and her staff installed a new hard drive in a timely and friendly professional manner. Its great to have a local company that provides this kind of customer satisfaction. read more

FIVE STAR SERVICE is the kind of service we like to give. Our customers are our friends and fellow community members. We understand your need for technology in Lake County. We offer Fast, Friendly, Affordable services for all! And we come to you at no additional cost! read more

Very honest and AWESOME people. The owner Claudia is amazing. Jim is a very knowledgeable guy that fixed my scanner radio and Shawn fixed a glitch in my camera system at my house and hooked up my ipad i gave up on 3 months ago. These people are the best in Lake County. read more

Casey helped us and was so nice really knows his business Replaced iPhone screen and electronic panel for the fraction of cost anywhere I checked I was told couldn't be replaced needed newer model Im so lucky to find them I'm telling everyone Thanks read more

Fast service, and they answer on a sunday?! I found them to be such a help and call them only when anything in our house of gadgets goes wrong. They are professional and friendly and you can tell they enjoy their work. super Kudos!! :) read more