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    Kool Koncepts Air Conditioning services

    3.7 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    11 months ago

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    6 months ago

    To update my last review, vendor responded professionally, easy to work with, problem fixed, job complete. Thanks

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    1 year ago

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    Byron K.

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    Ask the Community - Kool Koncepts Air Conditioning services

    Purair Hawaii

    Purair Hawaii

    3.7
    (56 reviews)

    I manage a 204 unit apartment complex in the middle of Kakaako and lets just say that our shared…read morelaundry room gets it from the residents. I have been a customer of Pur Air for about a few years but never wrote a review. This time I knew I had too. First off Vicky was just amazing in her customer service; she walked me through the whole process in what they completed in our laundry room. Her personality is contagious and she is the real reason I will not look any where else to service our Laundry room vents. When you think of hard workers you think of Sam and Renie. We need more workers like them. They showed me a before picture of my Laundry room vents and it was filled with lent , dust and all the that stuff left behind from drying your clothes and to see the after picture , I knew would be requesting this group in hopes they can be our regular technicians. Absolutely great work. Clean vents and they wiped down all our dryers. Thank you once again Vicky, Renie, and Sam for a job well done.

    Requested service call on AC. Date and time set. The day of appointment the tech was a no show…read more When I reported it the front office said he was sitting in front of my house for 30 minutes trying to call me. 1.I have no missed calls. 2. Checked the cameras monitoring the front of my house thirty minutes before and after appointed time and no trucks were ever parked there. 3. Couldn't get out and ring doorbell? Either they had the wrong number, wrong house, or who knows. Lazy, incompetent, and a waste of time.

    AdvantaClean of Honolulu

    AdvantaClean of Honolulu

    5.0
    (7 reviews)

    Amazing customer service, professional care and outstanding heart for the customer. Nestor and his…read moreteam did and excellent job taking care of our place. Highly recommend you give Nestor a call to address your concern. Honest, realizable service. I can't say enough about them! You will not be disappointed. Thanks again Nestor!

    If you're reading this because you're undergoing water and /or mold damage, I feel for you. Having…read morenever experienced a disruption of this nature, I barely knew where to begin. Thankfully, there's Yelp where I'm grateful to have found Nestor Flores of AdvantaClean dba NDC Water Extraction LLC. Nestor was quick to respond to my inquiry and to schedule a free, no obligation field inspection followed by a prompt and extremely fair written estimate. Upon meeting with him, I was immediately put to ease by his integrity of character and strength of conviction to honesty. These are among some of the intangible qualities in another person that I greatly appreciate. As a previous employee of an extraction company, for over 16 years, Nestor worked his way up from the bottom to learn and to develop a broad range of understanding involving every aspect of this industry and beyond. With his wealth of hands-on experience and personal commitment to the highest of standards, in 2020, Nestor started his own business through the AdvantaClean franchise. It's only with the dedication and help of caring individuals like Nestor, we're able to breathe a sigh of relief today as we ready ourselves for reconstruction. Although I personally understand how difficult and unsettling this type of situation can be, when things return to normal for you, please take a moment to share a review? Nestor deserves a world of credit and gratitude for his wonderful heart for helping others. Thank you so much, Nestor and Christian.

    Airpro Indoor Air Solutions

    Airpro Indoor Air Solutions

    4.3
    (6 reviews)

    Airpro had the contract to service the entire townhouse community of Makakilo Cliffs. Residents…read morewere asked to be available from 8am-3pm to provide access inside their homes for dryer duct cleaning. Obviously this means that for most families, someone was required to stay home from work or just be available for said time. By 8:15am there were no techs on site, so we called the office which too says it's opened from 8am. Nobody answered and a voicemail was left. Techs arrived on property at 8:35am and I received a call back from someone in office named Natalie who was less than apologetic and less than trained in any type of customer service. If you have a contract for multi-units, you would think punctuality would be the foundation of your service. Fine, it's Hawaii, we've got traffic and every other issue on the road but be better in your Aloha to your customers because I would never recommend this company even if they were to underbid a project and we were to save money. If you have no accountability, no aloha, and no remorse... you ain't getting no business for the future.

    Our unit was flooded from a back-uped pipe. Wayne Smith and Cory Freitas were the technicians. They…read moreboth were honest and fair. They responded fast and accurately. They explained the procedures and asked for our input on the job and our comfortability with the equipment in our unit. I appreciated the extra effort they took to ensure we understood the procedures and our understanding of the steps needed to solve our issue. I would definitely recommend this company for your indoor air solutions.

    Kool Koncepts Air Conditioning services - hvac - Updated July 2026

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