Just had my 30-year old Sanyo split AC replaced with a Mitsubishi from The AC Shoppe. Called…read moreMonday afternoon, and Kua came out first thing next morning to look at the set-up. By Thursday morning, my new Mitsubishi was up and running! It was supposedly going to be done in December or January but apparently, they had a last minute cancellation (after going to the site) so I guess since they had a whole crew with no job, I was moved up!! Alex and crew came by within an hour of a call from owner Neil. They took down and took away the old unit, and quickly installed the new one using the existing hole and drain. It is offset from center because the new unit is narrower, but it was either that or drill a new hole in the wall. Afterwards, they cleaned up nicely and helped put my furniture back! Very happy with the result! I know the warranty is for 12 years, but my Sanyo lasted 30, so I'm hoping for the same luck with better maintenance on my part. As for Neil and some of the negative comments here, I think people misinterpret his straight-forward talk as rude. I personally like it if someone just tells me straight and not beat around the bush! To me, he was very friendly and helpful. Not sure if he remembers, but the AC Shoppe installed my old Sanyo 30 years ago because they happened to be next door to where my wife worked. Great service then, great service now!

First time had Split AC install, I love it soo much . so quiet n fast to cool the room, I live in…read morevillage park, n the way this houses were build. the natural air was not coming in properly : we had two units install then had two window units replaced: I wanted all rooms to have split AC , but the cost was too high, thank you Neil,(owner ), Kua ( estimator) but mostly to the workers Alex, Zion, Julian very knowledgeable, polite , non stop work not even to take a break: we had ask questions n they know their product, even going further to give suggestions , much mahalos n yes I will recommend this company,

The KK Air conditioning team was fast to respond, professional, reliable and a high-quality AC…read moreservicing team. Myra (office manager) was very sweet and got back to my quote and questions very fast, explained to me whats was included with maintenence cleaning my split AC indoor and outdoor units and was able schedule maintenance with my day time preference in 2 days. They partner with Hawaii Energy and gave me $150 off instant rebate for maintenance cleaning both my indoor and outdoor units, which made their rate very competitive compared to all the other company quotes. Cleaning day I was notified in advance when the technicians were on their way. The 2 technicians were professional and came on time with their company KK air conditioning truck and van. They were both very nice and patient with my 2 curious toddlers and dogs. The cleaning work was phenomenal, and both indoor and outdoor units were squeaky clean when they were done. 3.5% fee for credit card payment and received an email invoice receipt. Im very grateful to the KK air conditioning team and will definitely be calling them again. Thank you KK Air Conditioning!

In mid May 2024, I had our central air conditioning serviced. I contacted this company after…read morereading the reviews. The appointment was made very promptly and Myra was very friendly. On the day of the appointment, we noticed the two technicians were consulting with someone on the phone. We found out later it was the owner of the company. Long story short, they were confused about the drain lines and had to spend additional time "unclogging " them ( which we were charged for). We paid over $500 for this "service"! We were grateful for what we thought at the time was their due diligence and thoroughness. I even wrote a very complimentary review on their website. Fast forward to August 31, 2024 when we discovered a leak originating from the upstairs ceiling. The origin of the leak was an overflow of the drain pan from the air conditioning unit because the drain was not working properly! I immediately called KK air conditioning to let them know and Keith the owner came out. He informed us that the installation of the condensate pan was improperly installed (this is not true because this is not a new installation and we have had it assessed by two other AC companies since then and they did not mention improper installation) which caused the leak and that the technicians cleaned out the secondary drain because the primary drain was difficult to access as it was underground?!? I asked him why weren't we told this at the time since we're not the air conditioning experts and he replied, "they're just technicians " . Keith felt he was doing us a BIG favor by not charging us a fee for coming out to check on this problem. The cost for the damages of the leak was over $53 thousand dollars and took 3 months to resolve. Our homeowners insurance was increased 278 percent for 5 years!

5 years later and unit needs to be replaced. No clue if I have a warranty and good luck getting…read morethese guys to help.

Rostin and his crew installed our first two split AC units about two years ago and the last two a…read moreyear later. Everything is still working great. They did a really solid job, and the quality of their work shows. Rostin was super easy to work with, very responsive, and accommodating. His team made the HOA approval process simple with the detailed installation packets they provided, which saved me a lot of time. I also hired Matt, their electrician, for some other work around our townhome, and he did a great job too. I highly recommend this team if you want reliable and professional AC installation.

The service, quality, and value were just outstanding from start to finish. I had called several…read morecompanies that service the Honolulu area and Aire Conditioner Shoppe offered the best deal. I would highly recommend Aire Conditioner Shoppe as they are very friendly , professional and respectful. I'm certainly using them again.

The AC technicians were very informative, helpful and so accommodating. They did an immaculate job…read moreand cleaned up everything. Wow, I can't say enough about Monte and Rex- best crew ever !! Thank you.

Jordan, Randall and the rest of the team at Craig's Air Conditioning were absolutely respectful,…read morekind, they actual listened, on time, super clean, a great eye for detail and just most thoughtful contractor I have hired in countless years. I cannot say enough about how great my experience was with this company. Jordan, gosh, he just was on the spot with ever detail - even down to were we hung the remote holders. He spent real time reviewing our home's setup to recommend where the outside unit should be located. We were pleasantly surprised by his perfect design. Never a short cut anywhere! Plus factoring in that we are located down towards South Point, most contractors just flaked or were not willing to come to us. This company went the extra mile(s) literally and I/we am/are completely willing to give a reference and/or answer questions about Craig's Air Conditioning, Jordan and my experience with the installation of my AC units. Mahalo to Jordan, Randall and the whole team!!!

We have 7 AC systems with Craig's Air. We had worked with many other companies and by far he is the…read morevery best in Hawaii. Very knowledgeable and fair prices. Went above and beyond to have this large of a system installed on a weekend. Much appreciation for helping us have a functional office come Monday morning. I would recommend his company for any AC work. You will know right away how Akamai and genuine he is.

Aloha! I'm not very familiar with split units and off market brands. A&E IS AWESOME! They knew…read moreexactly what to do & there scheduling was prompt. We will always use A&E for all our air conditioning systems. Great Job. The frontal leak is fixed.

A&E Air Conditioning is awesome! Paula coordinated our estimate so quickly and an install…read moreappointment was made within days! Aaron and Sheldon who did our installation were excellent! Very professional and they did really nice work. We had three old wall (window) units taken out and three new ones put in. The Friedrich units are great and the larger living room unit is so quiet and cools the apartment so fast. Aaron and Sheldon installed new frames and even painted the outdoor trim for us! They were super friendly and efficient! Aaron advised that we can contact them for cleaning maintenance on the units and that was great to hear. Thank you A&E! The new units are perfect for these hot summer days!

Great service and fast installation. They provided me several quotes at varying price points…read more Highly recommend.

My co-worker recommended Advanced AC for their work on her split AC because I was having some AC…read moreissues with one of my split units. I spoke to Kammie who got me an appointment later during the week. The service was great, the serviceman was professional and polite, and the price was very reasonable. Later that day, the AC started running a little warm again so I called them and Kammie sent someone to us the next working day. They rechecked everything, made adjustments and did NOT charge us. All I can say is that Advanced AC is awesome and I highly recommend them because they stand by their work 100 percent!

Highly, highly recommended. Larry has installed 6 spit ACs for different rooms of my home over the…read morepast 10 years. When he did his first install, I was so impressed with the clean piping and shroud covers that I paid him to fix my previous installers for a cleaner look. Aside from the installs, Air Solutions has performed numerous routine cleanings that have kept the units operational. When older units started breaking, Larry came over, demonstrated the failing parts and provided reasonable solutions. I appreciate the quotes and work performed are always trustworthy. Hard to find a company like this one to perform work on your home.

We recently used Larry and his team to install a split AC in our home. He was quick to respond and…read moreschedule a consultation, very friendly and professional, and offered reasonable pricing to do the job. We were able to schedule our install quickly and he even gave us the option to use his electrician, who also did an excellent job as well. We are very happy with their work and would highly recommend them!