Really sad to post a negative review, as I have been a customer for many years. I purchased a sunflower on April 3, and kept it in the original pot, watered it and put it in as much sun as possible. For the first week or so new buds were opening and everything looked great. Then the bud started to wilt one by one until the whole plant was pretty much dead within a little over two weeks. So today I called and spoke to Ken the manager. He was nice enough and explain possible causes including stress and watering issues. I explain to him what I had done and do not feel that there was any undue stress or watering issues involved. So then he told me that they have a seven day return policy were by the item must be in salable condition. I'm not really sure how that would work for a dead plant. And the fact is that the plant was doing OK for the first seven days. I can understand that they cannot take back plants that were obviously abused or put into a very bad situation indefinitely. I was Disappointed that he was not willing to offer any sort of resolution. I paid $19.99 for the item and I think if he had offered me a refund I would've been satisfied. As a note I purchased three orchids during the same transaction For a total of $93. And I have spent many hundreds of dollars at this store this year and over the past 20 years or more. Now I am probably going to reevaluate my purchasing decisions based on this lack of ability to deviate from a strict policy. I harbor no ill will, but I am quite disappointed. By the way, I just checked and found that I have spent $1456 at this store since 2015. Not enough to keep them in business, but not insignificant either. For $20, Ken certainly could have gained a lot of Goodwill. read more

We are new to the area, so we needed some advice on what works for certain plants in Kaneohe. We were very pleased to get help from Bailii. She was very helpful to us. We will be return customers for years to come. read more

The staff was very helpful. We picked up bundles of beautiful flowers to place on family graves. This is our go to spot for cut flowers, plants, and seeds. read more

Always stop here to get flowers for when I go to cemetery. The people are nice, but the prices starting to get up a little.

As a homeowner and a mediocre gardener, I consider this to be the go-to for anything plant related. The staff is always willing to get you the information you need and they carry Hawaii-centric pesticides, herbicides, and any type of amendment you may require. Additionally, the plants they carry are researched and healthy. Skip the big retailers for your gardening and lawn care needs and take the drive to the experts. read more

You guys gotta learn some custom service skills. Let your cashier "Matthew" know how to tell who is in line and who should be helped first. Oh, it's probably better to refer to your customers as ma'am and sir, rather than Aunty, and Uncle. read more

Talk about customer service........ From the moment I walked in and asked for help the worker (Ken) there never left my side.....:) And it's not like I was the only person in the shop. Opposite actually, the parking lot was full at 11am and tons of customers. I was there to buy a Mango tree and the worker there took the time, without rushing me to answer any and all questions I had for him. There was an item that they didn't have and this person cared more about my needs than monopolizing the business. Here is a picture of me and my new Mango Tree.....:) I needed a pic because my friend is picking it up for me tomorrow. If I ever learn how to post this pic.....lol read more

Koolau Farmers - Home & Garden Near Me - Kaneohe, Hawaii

Ken and his entire team at Ko'olau Farmers Kaneohe are absolutely outstanding!! They are knowledgeable, helpful, courteous and always go above and beyond to help their customers. Truly love shopping at Ko'olau Farmers Kaneohe and appreciate the great quality products and very reasonable prices!! read more

Ugh. I'm itchy just writing this. I have spent so much time and money at all 3 of the Koolau Farmers locations. I don't buy from "big box" nurseries because of all the run-ins I've had with plant pests. But NOTHING compares to what I'm dealing with right now. I purchased an Alocasia Calidora, or "Elephant Ear Plant" about a month ago. I am STILL dealing with the multitude of pests... it's insane and horrifying. I am tempted to just throw the whole thing away but I can't bring myself to do it. About three days after purchase, I noticed a freaking ARMY of gnats lined up on its trunk. I'm talking 100+ gnats. I immediately treated and as soon as I started treating - DOZENS of baby millipedes came to the surface. Did I mention I'm itchy writing this?! I sat there with tweezers and picked these millipedes out for about 30 minutes. I am now finding MILLIPEDES ALL OVER MY HOUSE. My husband killed one on the freaking ceiling last night!!! For context, we live on the 26th floor of a condo in Kakaako and rarely, absolutely RARELY get a bug in our home. In this past month, I've found 10 small millipedes... in the carpet, on the kitchen floor, my cats pawing one around, one in my baby's room! I have killed 4 earwigs, several black beetles, now my other plants seem to have gnats flying around them. Ugh. Also, the plant has yellowed and dropped 3 of it's biggest leaves I presume because of either the pests or all the treating I'm forced to do. So tonight I take it to the sink to thoroughly water and OMG !!!!! HUNDREDS. I'm talking HUNDRRRRREDS of gnats came flying out!!! I literally just quivered all over from typing that out. I don't know what to do at this point. But I am actually angry at the thought of this plant ruining the 30+ other plants I have in our home. I have worked my butt off and spent a pretty penny to keep them happy and healthy. I'm living a nightmare. All because of this dang plant from Koolau Farmers. I hate bashing local business. I really do. Which is why I haven't written this review sooner. But just when I thought things were getting better, I realize my problem has only just begun. Also, I asked if they would take it back and they said only if I have the receipt. Which I don't. But the writing on the side of the pot can obviously be identified as theirs. So the review also reflects the customer service. I felt the very LEAST they could do is refund me for the plant. At best, they should care about the time, hassle, money that I've put into this infestation AND the potential damage it's done to my other plants. Just awful. read more

Because I have no plant knowledge, Ko"olau Farmers Kane"ohe is always a great stop for your everything plant shop. A true old neighborhood store that offers everyday tropical plants, floral arrangements, succulent arrangements and more. I can always count on them for bundles of red and pink torch ginger in small or large bundles. They always look hearty and fresh. And, they have great dwarf citrus trees - a few years since my original purchase my lemon and mandarin trees are still bearing fruit. Be sure to check out their farmers fruit and veggie selection depending on the season albeit minimal, and faux Christmas arrangements beginning in October. read more

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Bought myself some cute flowers for 99Cents! Woooooooooooo! read more

Koolau Farmers - Home & Garden Near Me - Kaneohe, Hawaii

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I just happened to see this store on the way to a business that was located next to it. I stopped in and they had a nice selection of plants, some that I even wanted to get but didnt. Always wanted to get a bonsai tree, they had them in concrete pots so if that is something you are looking for, go for it. They had different sized trees but they were around $50 if I remember correctly. read more

I really like the variety of plants that Koolau Farmers carries. They also have a collection of orchids that are very reasonably priced. I like to buy plant gifts. No calories, one size fits all, and sure to please. There are cactus/succulents that are all the rage now in the wall planters, bouganvillea, orchids, ferns, trees, water garden plants, herbs, cut flowers, grass, fruit trees, palm trees, norfolk christmas trees, and so much more. Cement garden ornaments, bromeliads, tuberose, and more... I recently bought bananas and mangoes. The seed assortment is good too. Everyone should plant some fresh veggies at home. Thanks Koolau for the great service and great prices. Yelp 365 Challenge: 160/365 read more

Open Monday thru Saturday. This was the place to go when you needed flowers or plants. Located on Kamehameha Highway in Kaneohe town, this nursery hasnt changed in the 20 years that Ive been going there. Fresh cut flowers on average will set you back about $4-6 a bunch. This is my normal stop on my way to the graveyard. If you ask them nicely, they will even cut the flowers so they fit nicely in the graveyard vases. If you have a chance, check out there array of plants. They do carry local Hawaiian plants that many of the big boxes don't carry. Im not to sure if they have the Guarantee like Home Depot but its still worth taking a look. read more

Koolau Farmers - Home & Garden Near Me - Kaneohe, Hawaii

My main reason for my trip here was for their dwarf fruit trees. They have the best prices and variety in my opinion. BUT if you don't have the need for a dwarf tree, then I suggest going to Lowes. I was there to grab a pot, and their trees were the same price but at least a good year older then mine! If I had the space, I'd buy from Lowes. Keep in mind there are more then one location for this store, but I believe they get different inventory. I had call all locations to see if they had any dwarf trees, and this store was the only one that was receiving a shipment... Or the only one who cared to let me know. read more

Koolau Farmers - Inside, facing enterance - Home & Garden Near Me - Kaneohe, Hawaii

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I stopped by here right before they were going to close in hopes that they would have a flower lei for my grandpa. He was taking my daughter to an event and I wanted him to look nice. They didn't have anything specifically for men out, so I explained to the worker that I was looking for something because my grandpa was going to be going to an event. I asked if they make boutonnières and they kindly asked the florist if she would be willing to make one. She agreed!!! She quickly made one right there on the spot and made it completely beautiful with a diamond pin in it! She also asked if my daughter needed anything and I told her I didn't want to be an inconvenience! She assured me she could quickly throw together a small bouquet for her. She made a small matching bouquet for her! She even added in the beautiful diamond pins that my daughter absolutely loved!! The price was extremely reasonable and I was so happy with their customer service!! I never thought that they made fresh flower bouquets, but it is something that they've been offering. Definitely a place to visit if you are looking for plants or flowers!! read more

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Pros: - Staff is very nice and helpful - Store is clean and neatly kept - Flowers and plants are always so pretty :) - Local company Cons: - Limited selection - Prices are higher than other places (ie. I bought the same exact succulent..... same species, pot, size, pretty sure from the same supplier..... Koolau Farmers: $5.19 vs Walmart: $3.95) read more

Koolau Farmers - Echeveria rosea - Home & Garden Near Me - Kaneohe, Hawaii

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Loved the staff! All wearing mask! I was helped by two workers! I found a few items that I needed. Unfortunately, the one item I went for and called prior to going was not there. Which is why I placed three stars. I called ahead from Waipahu before going to Kaneohe, asked for the product in stock. A female was the one who answered the phone and agreed they had many in stock of pH down, but once I was there... no worker could find any. Luckily I had some other items on my list. Besides that, everything else was great! read more

So many different plants to pick up. New and exciting selections each time I visit. They have everything from fruit plants to flowers, trees, and water plants. They also carry the supplies that go with. A little more expensive than a box store, but worth supporting a local small business and super convenient! The staff is always super helpful and skillful preparing gift items like flower bouquets, bonsai, air plant and succulent arrangements. read more

Ruth was AMAZING! I went in for a bridal bouquet VERY last minute and she did not disappoint! She had it ready in a few hours and even threw in a boutonnière for my husband-to-be and floral pieces for my hair! I got a lot of compliments on it and when I told them the price, they couldn't believe it! Highly recommend! read more

Koolau Farmers - Bridal bouquet - Home & Garden Near Me - Kaneohe, Hawaii

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I kind of overlooked this place in the past went in last week and got some amazing deals with cococoir and scored a giant bundle of Alocasia for way below the going price. Going to be coming back weekly! This is also the only place I've found that have started to bring in PROTEA read more

I was in line when a rude customer just walked in and yelled what he wanted. So I thought the clerk would ask him to wait in line. But no way! She jumped out and got what he wanted! Didn't even acknowledge us at all! She even carried a bag to his car. So I guess he must own a lot of stocks in this place or be related to the clerk! This is exactly why I like Kailua Koolau Farmers because their staff is top-notch!!! read more

Fantastic place for garden supplies and plants. One of the critical supplies that every plant collector and orchid grower needs is fir bark. Why? Most orchids sold at Costco or Home Depot have only a few pieces of natural potting material. The rest is cheap gravel. Your orchid will die in a few months, unless you re-pot asap. This won't happen with a plant you get at Koolau Farmers. Their plants have more potting material than the other places, and their large bags of fir bark are big enough to re-pot over 50 orchids from the big box stores. Cost is very reasonable (around $25/bag). Do yourself a favor, and visit this one stop garden store. You will also getter better advice than at HD or Lowes. KG is also close to the Hoomaluhia Botanical Garden, an amazing habitat for plants and wildlife. read more

I've been coming here since I was a little girl accompanying my mom to pick up floral bouquets for our families graves at the nearby graveyard. So now, when I come to visit the islands, I always make it a point to stop by here and grab a bouquet and visit my grandparents and great grandparents. They always have beautiful and reasonably priced arrangements and not to mention it is conveniently located near one of the graveyards I visit. The people are always friendly and quick so I'm in and out within in minutes. read more

Always been the best selection of plants. All well taken care of and very helpful employees.

Herb, vegetable and fruit garden planning in effect. Was in Kaneohe today and on my way home I stopped by this go-to destination. The staff are friendly and supportive and the store operates with absolute precision. They have great selections plus floral designs in time for Mother's Day! They also have fruits for sale and ample parking. What a great break from the norm, looking forward to starting my own garden soon. Mahalo plenty! read more

My scooter died right by their store and I went in and asked Ken the manager if they had a ramp. He said they didn't but then told me he thought we could load it. Long story short he had us back up to their loading dock and one of the other workers pushed my scooter through the store and right onto the pickup. In the world we live in today it is a breath of fresh air when someone helps you without expecting anything in return. So go shop at Koolau Farmers....which I did today even with all this...and again thank you so much!! read more

I've been going to Koolau Farmers since I was a kid. I still remember my first time, my parents gave us kids about 10 dollars to shop. I picked out one of those feather bromeliads and vincas. 15 years later, not much has changed. Koolau Farmers stands apart from the big box stores like Wal-Mart and Home Depot by stocking on unusual finds that make Hawaii so unique and tropical. Unusual understory palms, rare ti leaf cultivars, dozens of fancy aroids, and many mango tree varieties to choose from. I personally like their Cattleya orchid selection. They get hybrids from a local grower that doesn't have a public nursery (boo!). These orchids are neat hybrids that other places simply don't have. The service is friendly. I don't know her name (I'm such a horrible person), but a particular employee totally remembers me and talks story every time I walk in. Another friendly employee helped convince my father it wasn't wise to buy 5 Norfolk Pines and keep them in the pot (my dad was stubborn anyway and bought 3 which are still in their pots) - that same employee gave great advice about which cultivars of tomatoes were worth getting. You must check out Koolau Farmers before you go to a big box store. I promise you, you'll find plants that'll make your home the envy of neighborhood. read more

Good local business. Small selection, but I like them nonetheless. They are very nice, but not always attentive. Things need to be labeled better. But the stuff that they do have looks nice. Come by and check them out, show your support for local businesses! :) read more

They are no longer there. The store is empty. Sad. Loved getting my plants from then wide variety for a small site. Where did they go? Retired? read more

This place is just awesome. We started planting our garden this year and everything we wanted, Koolau Farmers had it. We were also looking for some roses & they were able to call us when they had some come in. Not only that but they educated us a little on the different types of roses there are (who knew right?!). Can't wait for more plants we get to try and test our "green" thumbs with. read more

This shop is okay. A few cons, more pros. Cons: The younger staff seem indifferent and certainly didn't extend excellent customer service. More of a "okay once you find your own stuff without my help I will ring you up and then you can leave nd I can get back to texting" style but hey they are probably slugging bags of soil for less than lucrative gains. The plants need better labeling, I shouldn't have to go "hmmm what is that...?" 20% of the time. They have fair prices and a pretty good assortment. The plants I did buy there grew very well. As I said. The store is okay. read more

This place serves as a backup when I dont have time to make cuts at home. They have a variety of pre-bunched 'memorial bouquets' available for those who just want to run in quickly. Those that have a few minutes to spare can walk through the outdoor area where they have a good selection of potted flowering plants, fruits, herbs, etc. You can also browse the covered area where they display seeds (organic types available) and your basic garden variety tools and supplies. The guy at the counter is friendly and can wrap up your flowers to go like nobodies business (translation=super fast). read more

Koolau Farmers - outdoor area - Home & Garden Near Me - Kaneohe, Hawaii

Friendly staff, good selection of orchids and flowers. Diverse vegetable plant selection, prices are a bit high but they do carry certain items not available at the bigger box stores. read more

Koolau Farmers - Trinidad moruga scorpion second hottest chili pepper in the world. - Home & Garden Near Me - Kaneohe, Hawaii

I feel ripped off. I stopped here on the way to the graveyard. Chose a small bunch of mixed cut flowers from the white buckets. Went up to pay and it comes to $26.17. Ridiculous. I already had her cut the bottom inch off so I felt obligated to just take it. I thought perhaps there's a flower shortage on the island or something. I normally would pay about $7 or $8 for a small thing like that. Later that day I saw flowers for sale in other places for the usual of about $7.99--for a bigger bunch. Everywhere I looked it was the usual. I don't appreciate being ripped off. Even after I repeated the cost to the cashier in a surprised manner, she did not say a word. I will not be going back. read more

Ko'olau Farmers has so much going for it. It's got a great location, great inventory, and a property full of plant life to examine, enjoy and then select from. The problem is their sales team / customer service. You walk in there and no one acknowledges you. If you stand there and look lost and bewildered, clearly in need of help you will get the very strong undeniable feeling from the workers that they would rather stockpile their bags of topsoil than to ask you if you need any help. For me that's a deal-breaker. I'm a green thumb wanna- be and definitely would enjoy some cheerful willing assistance which you would figure translates to sales for them. But their Vibe is distinctly "leave me alone"; so I will leave them alone. I will go to Home Depot garden instead. read more

Rude staff -- could've said in a sincere way that they're closed/closing and I would've apologised and understand because I did come in late -- but...... instead, I was approached very rudely and aggressive. I usually like to come here but I think I'll take my business elsewhere for now. read more

Because of Ruth, and her quality of service she provides, this is our favorite go to store for flowers! Gary and Brandy 2

I've always liked Koolau Farmers for their friendly service and great selection. I just purchased a planter box and love it! Its a perfect size and made well. Can't wait to harvest my first head of lettuce! read more

Got a little tree from these guys that turned out to have major issues (leaf drop and fungus growth); good on them that they made it right. Have and will continue to go back to support. To be honest, the plants here don't have the unnatural beautiful showroom glow like at Home Depot; but they have way way more local plants (citrus and fruit tree varieties and even vegetables) and the plants have that natural organic look. In fact, I'm sometimes puzzled by the temperate plants carried at the big box stores that clearly would not do well in this climate. So, three words apply, "try buy local". read more