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    Koons Automotive

    1.3 (33 reviews)
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    Scam Alert!

    Scam Alert- This dealership uses fake scratch-off tickets to lure people in, making you think you've won a prize. When you arrive, they claim the confirmation number--not the scratch-off number--has to match. It's just a trick to collect your personal info, run your credit, and pressure you into signing paperwork or buying a car. TOTAL CLICKBAIT! If a business relies on deception and dishonesty to get customers, that says everything about how they operate.

    A Koons Match & win that I received in the mail.
    Mr Philosopher ..

    Every one star review that you see on this specific Koons automotive dealership, is 100% correct on what they say about this awful place. I supposedly won a big prize from this place but it was all just a manipulative ploy to get people to come. I sat down with one of the dealers over there and as he kept running his mouth about absolute nonsense I just decided to get up and walk out. Like I don't time for scams, and honestly I should've known better given that this place is Koons. Please if you're casual person just looking for a car, don't ever go to Koons, that's all they know how to do is scam people.

    Car mat from Koons of Fredericksburg, VA in the trunk of the 2018 Honda Accord I bought in June 2019.

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    6 months ago

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    5 days ago

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    1 year ago

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    3 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    8 years ago

    Business owner information

    Photo of Katrina K.

    Katrina K.

    Helpful 5
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    7 years ago

    Helpful 4
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    7 years ago

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    3 years ago

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    8 years ago

    Helpful 5
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    10 years ago

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    Katrina K.

    Helpful 7
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    7 years ago

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    10 years ago

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    6 years ago

    Please very shady dealership stay away but you'll be sorry I don't wish our nightmare on anyone!!!and it never stops!!

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    11 years ago

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    11 years ago

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    Katrina K.

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    10 years ago

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    Katrina K.

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    10 years ago

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    14 years ago

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    10 years ago

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    Katrina K.

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    10 years ago

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    Katrina K.

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    10 years ago

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    8 years ago

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    Katrina K.

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    8 years ago

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    11 years ago

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    Katrina K.

    Helpful 1
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    10 years ago

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    Katrina K.

    Helpful 1
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    9 years ago

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    10 years ago

    Business owner information

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    Katrina K.

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    11 years ago

    Helpful 2
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    Ask the Community - Koons Automotive

    Review Highlights - Koons Automotive

    My wife and I bought two cars there this week and had a great experience with Rose and Orlando.

    Mentioned in 3 reviews

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    VIP Auto Inc

    VIP Auto Inc

    4.0
    (13 reviews)

    I don't know where to start. Reached out to VIP Auto and was greeted by Mallie. He's not a bad guy;…read morehowever, the vehicle I received was in horrible condition. I purchased a vehicle sight unseen and had a mobile pre-inspection done. I'll get to that later. If I had flown to VA, I would have saved myself the headache and the tens of thousands in negative equity. There were many scratches, dents, and touch-up paint all over the vehicle ($2,000). Cheap aftermarket AMG replica rims with snow tires ($3,500). Lower center chrome trim damaged ($250), driver headlight cracked. The interior was also in terrible shape. Cigarette burn in the headliner, missing rear console door ($185), overly discolored leather seats, rips in the leather, and if there is a clip to hold something together, it was either broken or missing. Two main clips that were broken and missing held the chrome strips on the door handles ($740), a car that is supposed to be quiet was filled with rattling noise when driving. After 3 months with the vehicle, the check engine light came on. Hooked it up to the computer; 3 cylinders are misfiring ($1,000 in parts, work done myself). The dealer wanted to charge $4,000. Rear window stopped working ($385). The mobile mechanic stated that the brakes were in excellent condition; however, they were as thin as a sheet of paper and squealed even when the transporter was backing the vehicle from the truck ($1,500). After five months, a significant leak occurred from one of the coolant reservoirs. I didn't know how much that cost because I had to sell the vehicle after having it for 6 months and driving less than 2k miles. My total was $46,560, and I sold it for $27,500 because it was in such poor condition. Almost $20k in negative equity makes me want to vomit! PLEASE DO NOT BUY FROM THEM!!!

    From the initial contact via email about a vehicle, to scheduling a test drive Mr. Mallie Stevens…read morewas such a delight to work with. He was such a laid back and helpful sales person, unlike some cars sales man who try to take advantage of people. Mr. Mallie had answered my email in a timely manner and scheduled my test drive within the same week. The staff their was so nice offering to valet my car or if I wanted something to drink like water or Gatorade. The lot had so many amazing brand cares with low mileage I was in disbelief. The 2009 BMW 335i I test drove was in great shape with only 72k miles on there. I loved my experience so much I bought the car the same day. Mr. Mallie made the process very smooth and I even had them do my tag and title! 10 out of 10 would recommend this dealership! Reasonable price and great service!!

    Alpha Motorsports

    Alpha Motorsports

    2.4
    (159 reviews)

    Great staff! Very knowledgable, friendly, helpful and efficient. I was in and out within a couple…read moreof hours. Prices were very reasonable for luxury cars, and they didn't try to hide anything from me. Even after I purchased the car they were willing to answer my questions that I forgot to ask when I was at the dealership. I was even told I could come back and trade my car in later if I saw something else I liked. This is a very honest and hard working crew and I'd recommend buying a car here again. I'll go through them again for my next car as well.

    FRAUD Beware--major bait-and-switch at Alpha Motorsports!…read moreAdvertised my used Tesla for $22,300 on CarGurus, but paperwork showed $37,131 before my $12,000 down payment--way over Kelley Blue Book value, with no explanation or consent. Pressured me on a rushed phone call while at work, changed docs without disclosure, ignored instructions to include my husband on financing STATING THE APR WOULD BE CHEAPER WITH ME ALONE, WHICH WAS THE TOTAL OPPOSITE. Promised paperwork (DocuSign, odometer) in the car on delivery--none there, had to chase them. Runaround: Elijah (original rep) gone; Moe (sent payment link) said hands tied; John (finance) said Gerard/Jarrod must handle; Managers Nico and Mark deflected; Gerard never responded despite promises. Even messaged owner Khalid Azimi on LinkedIn--no reply. Overcharged payments now due. Undisclosed defects too. Total scam--avoid!

    Koons Automotive - usedcardealers - Updated June 2026

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