I've had my Rack on my truck for about 6 to 8 months ago. Best rack I've ever had. High quality and…read moreserves its purpose, I even bought one for my dad's truck. This rack makes all the other contractors wide eye and ask where I got mine. I worked with Victor he was very helpful and responsive. I would recommend US rack to anybody and everybody I know looking for a better than average quality rack for their truck.

In addition to the rack I purchased to carry my kayak, when one of the parts didn't fit, Victor…read morequickly shipped out the correct replacement parts. I really appreciate this superior customer service.

Wouldn't even recommend this place to get spare bolts!! Bought an engine from them, first one,…read morepulled the drain plug and it was full of metal, got it warrantied no problem. Got another one same issue metal in drain plug and water pump was STUCK on there, leaked oil when installed and coolant, don't waste your money he'll give you "store credit" no refund. I'm Gonna go ahead and just keep the motor on the side for parts and go somewhere else to buy the motor. The B.A.R. And B.B.B WILL be hearing about this from all my employees and partnering shops, let's see how long this place last. Remember there's a reason for the 2 stars this business has.

Amazing service . Had all the parts I needed for my Excursion and the employees are great. I will…read morekeep coming back for parts and recommend to everyone needed parts for their truck. Armando was quick to remove the part needed.

Sergio, is one of the managers here, and he helped me out. He knew exactly what to do when I came…read morein with my old battery to get a refund on the core charge. I'm very surprised by his professional attitude, customer service and great work ethic. It's refreshing to have a nice experience. I hope y'all are taking care of him over there cause he's an invaluable member of y'all's team!

Both store employees on McKinley AutoZone snickered when I asked if they could replace my car's 12V…read more$300 battery around closing time. Had to ask the cut-off time of 45 minutes to an hour. The young man drove in an older white Prius of 10 years old or so and the young lady drove away in a new Mercedes.

I came in today to replace the low beam bulbs on my car. Anthony S. greeted me as soon as I entered…read morethe store & asked if I needed help. Anthony is so helpful & professional. Anthony provided excellent customer service. THANK YOU ANTHONY !! You are appreciated.

It was a spear ofthe moment due to one of our car windshield wipers flew off in the idle of yhe…read morerain. Found this on the drive on a search for one and the gentleman, came out after we purchase 1 side that flew off, and put it on for us and made sure it was secured. That is service. Very appreciative.

assistant manager pat was amazing today!! i went in with my dad to get windshield wipers and he…read moretold us of a better alternative which saved us money!! such an amazing guy with an amazing personality, would come back to this specific store just for him

I came in just to recycle used oil and ended up waiting almost 35 minutes to be helped, even though…read morethere were two employees behind the counter. One employee eventually acknowledged me and said it wouldn't be a problem, just asked for a couple minutes to finish with another customer. I said no problem at all. About 30 minutes later, once he was finally done, instead of coming back to help me, he went to the opposite register and started chatting and laughing with another employee and a customer. I stood there waiting until I finally had to walk over and ask if he was going to help me. His response was, "Oh yeah, I totally forgot about you." That is extremely unprofessional to who ever has the slick back hair.! Especially for such a simple service. I understand being busy, but completely forgetting a customer and socializing instead is not acceptable. Very disappointing experience!!

I have bought several parts from Woopy's over the years. These parts have been quality parts as far…read moreas I'm concerned, and I'm about to buy from there again. My only issue is I wish there was a Woppy's in Riverside CA, around the Arlington & Magnolia area.

Great prices, quick to order when not in stock.. like 3 hours ? Or less ... and super nice !! Full…read morecoverage of domestic and imports. They get a lot of original European parts as well, I have a Mercedes so I know from personal experience. Thank you for the service and savings!!!

I have since spoken to JC, the general manager. He did send a prepaid return label. He did not, at…read moreleast yet, say that I will get a full refund. He did say he us an expert and that I have an odd frame. He sent me pictures of two frames from a restoration website. The picture that he said shows a "normal" frame has none of the components shown in POLs website diagrams... and this is a3/4 ton in the picture with dual rear wheels!! Expert!! He also said he didn't think my yelp review was fair. I did say I will update once he follows through. Update.... I have been in contact with Jim Genty at performance on line. He finally agreed that their listing is incorrect and they are fixing it. I got a full refund including shipping and an apology. The original customer service was very bad but Jim came through and fixed things.

I cannot stress enough that if you are considering ordering from this company or their subsidiary…read moreWestern Chassis please stop immediately and find someone else. I ordered parts for my 51 Chevy pickup back in October 2025. I was never able to get the full order filled. The customer service is terrible. The attitude these people have shown is unacceptable and when you consider I dropped close to 5 grand with them just consider how they will treat you if it's a small order. Eventually had to cancel the order. They stated I would be refunded in about a few weeks but that was close to 6 weeks ago. Still owe me $600 and can't get anyone to pick up a phone. The attorney generals office is my next stop. And by the way the parts they could not get on my order I got from Speedway and I received them 10 days after order was placed Not 8 months. Do not order from this company!!!

I tried to support this small business by purchasing front rotors, but I ended up getting scammed…read more The parts I received were not the right parts for my car. Essentially Steve, tried to sell me something much cheaper parts after promising the parts I ordered were available. When I tried to return them, the store refused to give me a refund even after I agreed on 35% restocking fee. This is not how you treat customers, especially those trying to support local businesses. I will never shop here again and will make sure to warn others about their shady practices. STAY AWAY!!!

the new owner Steve is a real life ahole!!!! I've been…read morecoming to this place for over 12 years and have always been treated like family. Manny the owners father, was a great man and understood how to do business. i will no longer use this place for parts. ill just go to rockauto.com and order the same exact parts for a way cheaper price. yeahhhh I recently found out that Steve got rid of the riverside warehouse and claims the warehouse is in la, lmao!!!!!! JOKE no thank you STEVE!!!!!!!! Bring Manny and Alex back