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    Verizon

    Verizon

    1.2
    (10 reviews)

    I really wish I could put a negative star, I switched from AT&T to Verizon back in July of 2024…read more They had a promotion when you sign up as a new customer, you'll get a 65inch TV. I got three lines and internet when I joined Verizon. Let's just say it is now October 5th, 2024, and I still don't have my TV. l've contacted them 4 times in between July- October and each one stated they will put in a form to have a supervisor reach out to me and get his resolved as soon as possible, NO ONE HAS DONE SO. I too have seen that others had the same issues regarding this promotion. Verizon seriously need to make this right and get me my TV or comp off an entire month bill for the headache, the lies they promoted and inconveniences that they have caused me. I'll sit back and see if anyone will contact me and if they make this right, I PROMISE I WILL LEAVE ANOTHER REVIEW STATING THAT THIS SITUATION HAS BEEN RESOLVED AND VERIZON HAS MADE IT RIGHT, UNITL THEN I AM HIGHLY DISAPPOINTED AN I WISH I STILL WAS WITH AT&T.

    I would rate them zero if I could. It's not Verizon itself it's the EMPLOYEES HERE AT THIS…read moreLOCATION. Not only do they stand there and do nothing, they do not even attempt to help. RUBEN IS A SAD EXCUSE FOR SOMEONE EMPLOYED. Zero drive to get a job done, or help a customer. I had to come in two days in a row to print a form Verizon required I send In. He LITERALLY told me go figure it out, then said why do I need to help you? Dude should NOT HAVE A JOB. There are driven ppl out there that deserve his position. And his co employee was rude as HELL! Told me I should have a personal printer lmao. What kind of employees are these??? I never seen such shame and poor customer service. I will be contacting BBB and filing a complaint. Keep in mind these are required forms from Verizon's trusted insurance partner but hey "we don't care" is what was said multiple times by all employees at the location except the female. I hope someone up top reviews this, you have 5 employees and not one customer each time I was there. I wonder why? NONE of your employees at this location are eager to sell, please or even enjoy a conversation w a possible customer. Equation for success? I don't think so. I could run that store w 1 employee and we would be pulling ppl in from the streets!!!! Your downtown you guys are lazy!! Yes keep sanitation around but wow have some pride in your work!!!!!!!! CHECK THE AFFIDAVIT ATTACHED.

    AT&T Discovery District

    AT&T Discovery District

    4.5
    (11 reviews)

    This review is for the AT&T headquarters housed in this building…read more Due to unfortunate circumstances, my family's home landline ceased to work in March. After calling customer a number of times to make appointments with technicians to address this, I was finally able to meet one to assess our situation. He checked our lines inside the house and determined the problem was with the line leading to the house. With my patio deck collapsed, it was not safe for him to roam in my backyard. He tried the access it, ringing my neighbors' doorbell in hopes of accessing the line A familiar technician came last week and was able to gain access to the non-working pole and repair the line. Since I work during the day, I was not able to give him access and arranged for another technician to come over after I returned home from the office. After working with our box inside the building, the line was active again.... sigh and whew. Though this was a challenge in getting repaired, I appreciate the people who made this happen. Thank you to Brenda from the office of the president in Dallas for keeping everything moving till it was fixed. Thank you to Jessie, the familiar local technician who repaired the wire issue. Thank you to Randy for coming by just before your work day ended and making sure the line was active again. Thank you to Carlos, the area manager who periodically checked with me on the progress. I appreciate that AT&T took my letter to heart and appreciate the concession on my bills while the line was down. Take a bow for going that extra mile.

    This is definitely a must visit, plus free. There is also seating available and you can watch the…read morescreen which changes at minimum every thirty seconds to a minute. Value: free Service: employees are very welcoming.

    KREATAMOTIVE - televisionserviceproviders - Updated August 2026

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