Best car repair shop ever! They are honest and get the work done in a timely manor! I hate car…read moreissues but I love coming here! I can't say enough good things this crew!

Be careful relying on what Mission Bay Automotive tells you regarding WHEN your vehicle will…read moreactually be looked at. You might up paying for 2 tow bills like I did, a lost day, and the headache of finding another shop/time off work. I called at 9am to have the fuel lines replaced on my 68 Chevelle. Marcos told me they would look it at, had the time, and asked me to have it towed in right away. I arranged and paid for a tow to their shop, and Marcos confirmed they received it at 11am. I stopped by at lunch to meet him in person, add a few items like FiTech reset and parking brake adjustments, and he said the techs would get to it and he'd have an estimate by END OF DAY. No call from Marcos, so I called him at 4:30. Nothing had been done. No assessment, no techs looked at it, and when I asked so why did he have me tow it in, the conversation went sideways and he said "Maybe you should take it somewhere else" and that they'd push it outside and I could pick it up! My issue is not that the shop is busy (they all tell you that) - the issue is I paid for it to be towed in because he said they'd take a look at it and have an assessment by end of day. When I called him at 4:30, nothing had been done and I was met with the attitude/tone to take it somewhere else. I was pretty stuck having already paid for the tow there, and asked if they would get to it tomorrow, and he refused to answer and left me with no choice but to pick it up. Mission Auto gets great reviews - I'm not disputing that. That's the very reason I reached out to them. But I have to balance it with my very bad experience, so bad that this is my first yelp review. Warning: *especially if you tow your car to them, have them stick to their assessment timelines (not the fix, just the estimate). Towing it there means you are "stuck" so they don't have to stick to their word. The result can be a lost day, two tow bills and more headache/time off work to have it go to another shop because they won't acknowledge they missed the timeline THEY promised, and when challenged, will leave your car and keys at the door.

If you're looking for an honest, skilled, and reliable mechanic, look no further…read more Aaron and his entire team are phenomenal. Excellent customer service is clearly at the heart of their culture, and it trickles straight down from Aaron himself. He is exceptionally personable, trustworthy, and straightforward. Instead of trying to upsell unnecessary work or temporary quick-fixes, Aaron gives you the honest truth about what your car actually needs so repairs are done right the first time. It is rare to find an auto shop with this level of integrity and top-notch service. I cannot recommend Aaron and his crew highly enough!

Are you going to warranty issues that arise to the switching to an oil that would void a mfg…read morewarranty? I bet not! Higher viscosity leads to higher pressures which lead to seals leaking and failing. I'm really surprised you haven't researched this. How about the leaking oil filter a day after install? Seems like a sure way to get more money outta a customer once their engine gets starved of oil. How about the sloppy work with oil left all over my car? Lack of care and integrity. How about the scratches from resting my tires on the paint of my car? Lazy and inconsiderate. Pulled from the article that copied and pasted "Engine Design Changes: Newer Toyota engines are designed with tighter tolerances and specific lubrication needs that necessitate these thinner oils, such as OW-16 or OW-8." Exactly my 2019 Lexus ux250 is a newer Toyota engine if you weren't aware , so why are changing it?

Save yourself the hassle on your questionable neighborhood muffler shop and come to Dualtone. From…read morestart to finish these guys were awesome. Nate was very informative, their pricing is more than reasonable, in and out in no time. I paid to have some questionable work done on my exhaust and spent money chasing issues, should have come straight to these guys from the beginning to save the hassle. Highly recommend

Nathan and the guys at Dualtone helped me with my car and more importantly ease my stress about my…read morebrakes. I appreciate the great customer service and doing all the proper steps to figure out the issue on my car. I also appreciate them reaching out to me and I put out a help message here on Yelp. They sounded so professional which is why I chose to go to them and I am so glad I did. It costed $700 to fix my brakes, but I think it was worth it because I never want to experience my brakes going out on me like that again. Thank you so much Nathan and the team at Dualtone Muffler! I seriously appreciate it a lot!

Brought my Jeep Wrangler back to Life!…read more I feel safe driving my 2007 Jeep again, it even drives noticeably better! After leaving me stranded, Meineke found out it was just a broken transmission cable and repair was ~$600. Not accusing my old mechanic for the broken cable, the Jeep is from 2007 after all, but he told me it wasn't worth fixing and offered me $2K for it. Thank goodness my boss, a VP, recommended I towed it to Meineke in PB! Not only they did the repair but took the time to ask me what my goal was for the Jeep, keep or sell, and gave me confidence keeping it. It has a few leaks but it's in good shape for my commute and some camping trips out in Anza. Although they were closing on a Friday, they even took the time to teach me, LIKE A FAMILY MEMBER, how to keep an eye on the coolant and oil to make notes on the leaks to go over on our next oil change. Thank you Meineke Team!

Brought the car in for a simple 5000 mile oil change and service. They didn't try and sell us…read moreanything! In fact, the very pleasant service guy told us we didn't need the more expensive oil for this particular service. He was efficient and polite. Very happy we tried this place and will tell our friends to come as well.

Francisco, Danny and the rest of the team are amazing, and incredibly nice. They not only make you…read morefeel comfortable leaving your car with them, knowing they are experts, but they also take the time to explain everything that is happening and ensure that you are getting the best possible service they can give. Are they the cheapest? No. They use OEM Certified parts and warranty them. This gives you peace of mind in case anything happens. Yeh, those parts tend to be a little more expensive. It's still a lot cheaper than going to the dealership, and faster too. On another note: I really want to bring them pillows for their waiting room couch. It's a bit uncomfortable if you're sitting there for a while. Be prepared. There's a Starbucks a few doors down, which is nice as well, so you can grab a coffee while you wait.

Got a smog check here. I called same day and came in 45 min before closing. Very quick, walked in…read more Super nice and professional.

I found Vinh *The owners name as well* on a Sunday.. My car battery needed replacement and he was…read morehe only show in town open that day. That morning the car stalled after dropping my son off at the airport cause my silly %^&, decided to test the ignition during a long light before making that right on Grape. Luckily after 10 minutes on the side of the road & S.D.P.D. lurking it started I found Vinh once I got home. Took the car to his shop ASAP. It's hard to find *The Shop* cause, True Wizards are always in the shadows. Vinh told me what the issue was after doing a quick diagnostic check. Then he directed me to the closest auto-parts store. With a reminder DO NOT turn off the car. Once I returned he fixed the car & some other little things. Only charged me 50 bucks for the service. Also i didn't have cash so he let me take the car home eat, go to the ATM and come back later. He's also looked at my sons car for free several times. With suggestions to sell the car or take it somewhere else he knows is better and faster than him. I'd recommend him to my Grandmother and Yours too.

They changed the lightbulbs in my Jetta which is not easy for most people to do on their own. It…read morewas quick.

Treated my car like it was there baby. Checked in multiple times to see how it was going. And gave…read moreme honest advice that would save me a bunch of money. Chillest mechanics ever, and they do everything

Straight forward pricing. Clear communication on expectations. I've gotten window tint, brakes, oil…read morechanges, diagnostics, and interior work done here. This is my go to spot for anything with my Audi A6. Not the cheapest, but they do great work and I appreciate the honesty from the workers regarding what's going on with my car.

I took my car here for years because Vincent is always honest about what actually needs to be…read morereplaced and helped me save money many times. I moved away and got a new car, but made the drive back to see him when the car dealer quoted me a really high price to change my brake fluid. Vincent checked it out and told me it looked fine and that I didn't need to change my brake fluid yet. He sent me on my way with no charge. I really appreciate his honesty and am so happy I found him all those years ago.

Don't take your car here. They give you wrong diagnostics. Then replace the problem with wrong or…read morebad parts.

Highly recommend for road trip prep!…read more This is an amazing place to get your vehicle inspected before a long road trip. I booked online, noted my concerns in the text box, and dropped my car off the next day. After checking in at the office, I walked Joey through my concerns and opted for a Post-Purchase Inspection. Joey sent over the findings quickly and gave me his honest, upfront opinion on what needed immediate attention before my trip versus what maintenance could wait until I reached my destination. He also provided a clear copy of the inspection quotes so there were no surprises. In the end, they completed the full inspection, replaced the car battery, and fixed a coolant leak for around $550+ (including taxes). I definitely recommend this shop! Pro-tip: Try to get there early in the day, as on-site parking and road traffic can get a bit hectic later on.

They did a great job inspecting 2 cars for us, which we ended up not buying. Very detailed reports…read moreand felt confident in their assessments.

I started going to Robert's Auto Service after a friend recommended them as an honest shop that…read moredoes excellent work, and I'm so glad he did. I've been there several times for oil changes, and every experience has been great. Last weekend, my car suddenly started making some very strange noises on the highway. Robert's was immediately my first choice. They diagnosed the problem, fixed it quickly, and the cost was very reasonable. Everyone there is professional, responsible, honest, and reliable. They do what they say they're going to do, communicate clearly, and make the whole experience easy. They even provided a courtesy ride, which I really appreciated. A trustworthy auto shop is one of those businesses that is good to know and helpful to have. I'm very happy I found Robert's and absolutely recommend them.

While I never did business with Robert's, I bought a Miata with 112k miles that was serviced by…read morethem. All I can say is what a mess. The CarFax shows possible mileage rollback on this vehicle because their techs added an extra 30k miles to the odometer at one of the visits. It jumped from 90k to 112k in 3 months, and then back down to 94k 3 months later when serviced elsewhere. The PO also got a clutch replacement with them at 109k and since then it had 5th gear grind which is why I was able to buy the car for a cheap price. I drained the transmission fluid and found metal chunks all over the drain plug magnet from the synchro getting worn down. I filled it with the proper GL-4 lubricant and the grind got much better. I can now shift into 5th most of the time without grinding. They probably used GL-5 lube which has much more additives and properties meant for differentials. I've dived deeper into the car and found a loose slave clutch hardline bolt as well as a loose bell housing to engine bolt. The Miata has 1 very long bell housing bolt that needs to go on the exhaust hanger side. They put this bolt on the opposite side (passenger side) near the starter and left it sticking out 1 inch so it was pinching the engine harness. If the owner reads this please get your staff to pay a little more attention to the details because they absolutely matter.