HORRIBLE store! Stopped by a 6:05 am, on Tuesday morning, to pick up donuts for some coworkers and the store lights were off and there wasn't a soul inside. read more

Stopped by this Krispy Kreme because they partner with TooGoodToGo & participate in reducing food waste. That alone gave them brownie points from me. I never tried Krispy Kreme donuts before this experience due to the price however I got my entire dozen right before closing for $5. That alone was amazing but when I tell yall the pink donut was the best donut I've ever had I mean it. I can't wait to try the rest!!! I'm usually not a donut person whatsoever so I was very satisfied with this experience! The service was quick. The staff was friendly. The store was super clean. read more

Krispy Kreme - Build Your Own Dozen - Donuts Near Me - Jacksonville, Florida

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Stopped into Krispy Kreme for a dozen of the glazed donuts! Oh yes; I box full of wonderful! My wife has the Krispy Kreme app and noticed she was able to get a free dozen glazed with the "Dozen Days of Deals". Heck yea we pulled in.... They had some already boxed up. All we did was go in show the app and WABAM we were out within 2 minutes. Love Krispy Kreme Donuts! read more

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I go there 4 times and those employees never wanna take the promotions customers always said system down or something else other problem he prepares everything in the morning early means if you go at 3:00 or 4:00 pm there are cool no fresh and at that time all the machines are already off means if the donuts finish and no more in stock he doesn't start the machine to prepare more the only reason I go to these brand stores is because they have all day fresh and warm or hot donuts now that politics rules companies disappear no more fresh donuts read more

The website says they have HOT NOW from 5 to 7. They don't ever have hot now. YOU HAVE TO GO TO CASSET AVENUE read more

I don't get donuts often and it's always nice to get a sweet treat. I love the original glazed. They're so light and fluffy. You can check on the app for the times the hot light comes. And although it said it was on, it was not when I got there. I ordered anyways because they still taste good. But if you've ever had them fresh out the fryer, they're amazing! I love that their raspberry filled donut actually taste like raspberry and not like DD's that just taste like grape jelly. The vanilla cream filled was good, but I prefer the Boston cream, my second favorite. I've never had an issues at this location. They weren't usually busy any time that I have went. The workers were always nice and it's pretty quiet inside. read more

Krispy Kreme - Original glazed - Donuts Near Me - Jacksonville, Florida

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Freshly Baked Donuts that melt in your mouth! Right out of the oven every time I have gone to this location. Store is super clean and the customer service is on point. read more

Krispy Kreme - Donuts Near Me - Jacksonville, Florida

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Hot light is supposed to be on 7-9 ....... It was NOT on today at all these donuts are extremely cold. read more

It looked like the Grand Opening when I walked into this KK location. Everything was neatly organized and super clean. I stopped in to grab a dozen for my family and did a mix including my favorites like Bavarian & Iced Chocolate. I love all of the filled donuts like raspberry and lemon, but the Bavarian is my favorite. I noticed that they offer a Cinnamon Bun Donut for $1.89 each and it looked delicious. However, I wasn't willing to spend that on just one pastry because I knew someone would be fighting for it. I will try that one next time... I also got a coffee to-go and overall, KK coffee is pretty horrible compared to most coffee places. Maybe that will one day change because there's some opportunities here regarding the coffee. Until then, KK is still a great place to go if you want to be the bringer of all that's good in America to any family gathering or party. Hardly anyone can really resist Krispy Kreme donuts when it's in their face and it's all said and done. Even those who said they gave up sugar this year. These donuts are just too pretty. Pretty good customer service at this location from what I experienced. There's plenty of parking and a convenient drive-thru, too. read more

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This is one of the worst Krispy Kreme's that I've ever visited. The employees were nice, but really slow. I waited in line for 10 minutes when there were only two customers. The donuts were not fresh at all. The donuts had a stale day old taste. I would not recommend this place. read more

May I offer two suggestions to improve service and save cost. First, invest a hundred dollars in an intercom that works at drive-thu. Second, for a small back coffee, don't include a bag with 36 (literally) packets of sweetener and two stirrers. read more

Best service and doughnuts in Jax, always service with a smile. Everyone is happy and very helpful

Hot light was on, but I got cold doughnuts and after giving them chance after chance they got my order wrong on my assorted dozen of doughnuts.....too waste 29 dollars on cold doughnuts and not even give me what I ordered I'm honestly dissatisfied and wont be going here again! read more

Krispy Kreme - Cold Doughnuts - Donuts Near Me - Jacksonville, Florida

The hot light was on (but I took the picture late so the glistening effect is gone) so we had to swing by. The donuts were hot and that melt in your mouth goodness was in the mix as always so there was no disappointment. Armed with a dozen glazed donuts and its partner in crime, Mr. Milk ...we sat outside and enjoyed the moment. Krispy Kreme has better donuts than Dunkin Donuts but that's just my opinion. Now can we get the maple bar back por favor?! read more

Krispy Kreme - Glazed. - Donuts Near Me - Jacksonville, Florida

I always have a pleasure getting my donuts at Krispy Kreme . this time was horrible I came to use my free donut reward and buy 3 more singles as well. I stopped at the 103d Krispy Kreme location I give the girl my order when i get to the window and she tells me she didn't hear any of my order which is fine I give it to her again (Kimberly) then proceeds with an attitude when I try to hand her my phone with my barcode to scam after I placed my order to use my free donut then asks me for my number I give it to her she says she found my account and she's the reward but proceeds to tell me I cannot use that reward and buy donuts on top of it which I'm explaining I want all single glaze donuts 4 total and I just wanna use my free reward for 1 glaze donut on 1 of the donuts and she proceeds to tell me that's not possible then slams door to go get manager by the time she gets back with the manger I have my order done threw the app so I just asked her if I could instead just order on the app since she said my coupon isn't working at the window , then she replies well your gonna have to go around agian if your gonna order it now online when there is no line and no one in line behind me at all. i just left because of how she was acting felt like she was gonna sabotage my donuts the way this lady was acting . Krispy Kreme I'm so disappointed read more

What can i say...Wow. Krispy Kreme is hands down the best doughnuts.... And if your lucky enough to catch the HOT light on, its a must stop by situation. read more

Krispy Kreme - Krispy Kreme - Donuts Near Me - Jacksonville, Florida

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4th weekend in a row they don't have hot donuts and I'm informed their machine is broken...? For over a month? I'll just drive across the bridge to San Jose from now on since I go weekly. read more

Website says open, yet I showed up at 3pm to them being closed. Very disappointed. Was coming here as a special gift for a close friends birthday and drove out 20 minutes for this. read more

We made an online order and when we got up to the window they asked what we had when we told them our name twice and it should've been on the order ticket. It took a while for us to actually get our order and I understand they were probably backed up but they seemed to have an unpleasant attitude and seemed like they didn't wanna be there which I didn't really appreciate because they had plenty of time to fulfill our order from the time we placed it to the time we arrived. They then tried to say it was not paid for and we then showed that it in fact had been paid for since it's a mobile order and it wouldn't go through had it not been paid for. The ticket on our order also said "paid" in big letters. It was a pretty disappointing visit overall. read more

They never disappoint. I've always had fresh hot donuts from this location and I've been eating here for years. I just recently tried the mixed berry donuts and to me they aren't as good as the glaze donuts hahha but you definitely have to try them for yourself. read more

So I leave home I passed Krispy Kreme on 103rd I go to Krispy Kreme about 10 minutes away on cassat cassat has no glazed donuts at 6:00 a.m. in the morning and I'm informed that it'll be 30 minutes before they get glazed donuts I drive back towards my home away from my job because I promised my staff donuts this morning I get to the Krispy Kreme on 103rd the one that I passed originally and they inform me that they have no glazed donuts and they don't have the Santa's bake shop doesn't that I also tried to order ridiculous read more

Id leave 0 stars if I could! Got pulled in by the hot donuts light. Came through drivethru and waited 20 minutes to get cold donuts! pulled out and their were 3 managers standing in outside area and I asked them why donuts were cold. they were very rude. ill never come back here! managements job to to make sure the product is of quality and not standing around the parking lot smoking read more

The way overpriced their donuts were awful they're just too small oh, just to get for donuts cost $6 out of them better off going to Publix with their doings taste much better and the price is just right I will never go back to Krispy Kreme ever again read more

Best donut shop ever never disappointed. Not only are the glazed donuts delicious and nice and warm the other donuts are as good.

Their newest location on 103rd is awesome! Very clean. Well staffed. Everyone is friendly and ready to serve. My hopes are that they stay this way and not fall short like many of the other nearby businesses. read more

Krispy Kreme - Donuts Near Me - Jacksonville, Florida

This store is the worst, customer service on 2 different occasions was horrible. Donuts were stale at 457 pm and Lattes tasted like spoiled water at 9 am. The manager gave us the run around treated us with no professional courtesy. read more

I'm so upset I came for glaze donuts and they didn't have any. What donut shop runs out. You have one job seriously. I was told to wait at least 30 for them. No thank you ' next. read more

The customer service was ok that's the only reason I'm giving it 2 stars . I am completely disgusted at how all Of the employees are wearing only one glove, one of the employees is walking around with head phones in her ear, removing them and putting them back in, touching her face mask, touching her hair, all while flipping the doughnuts on the machine and NOT WASHING HER HANDS OR CHANGING HER GLOVES! How unsanitary! AS IF COVID ISNT BAD ENOUGH! read more

Krispy Kreme - Donuts Near Me - Jacksonville, Florida

I can always go for a KK glazed donut (preferably HOT)! I just love how they melt in your mouth. I am so thankful for this location on 103rd because we often pass by it when we are out and about and I can always count on Paul's dad to stop in on their way to our house. They have a lot more options than when I was a kid, but honestly, I just want to scarf down ALL. THE. GLAZED! read more

Krispy Kreme - Donuts Near Me - Jacksonville, Florida

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Worst restaurant I've ever been to. Every time corporate rolls out a new doughnut, limited time only, this store screws it up. They either don't want the extra business that it's designed to create or they are just plain lazy. They never have them ready when the store opens, they tell you they won't be ready till later and that is usually between 4 and 5 hours after they open. They also stop making them and deny their customers the opportunity to try them. read more

I love this donut place they are wonderful I always get there when they have fresh donuts we never have to ask to give them to us they're always piping hot & my daughter loves the hats that she can get it it's a great place to take a child for a treat she gets to watch them make donuts and she gets a hat plus their prices are always great and you just cannot turn down a good hot Krispy Kreme! read more

Stopped by on my way to work to get some doughnuts for my crew. To my amazement they were hot and fresh like straight off the production line! I like these much better than Dunkin doughnuts. read more

Krispy Kreme - Donuts Near Me - Jacksonville, Florida

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So this is my first time EVER eating Krispy Kream donuts. I know....crazy and sad. The donuts were delicious!! Soft and perfectly glazed and warm. I had it with a Carmel Mocha coffee. Super yummy and a nice treat. read more

It was my first time using this location. With it being Halloween I already knew there would be a wait. But I was wrong! No line. The staff was phenomenal. They were more than willing to assist me navigate the Krispy Kreme app and earn some rewards. They made sure I was taken care of. Plus my donuts were fresh. Thanks ladies! read more

Employees are wearing mask but no gloves. How can you be ok with a food place during a pandemic wearing no gloves? Walked out.

Hot light lamp on. Enough said! Love the taste when they are fresh. Even when they're not hot they're still pretty good. Not much else to add. If you've never had Krispy Kreme during hot light hours, it's a must. Enjoy! read more

My boyfriend and I came in for donuts tonight and received excellent customer service from Nefeisha! Definitely coming back soon :) read more

Krispy Kreme - Nothing like Hot Now donuts - Donuts Near Me - Jacksonville, Florida

I occasionally go to this Krispy Kreme to pick up donougts on my way to work. They are always friendly and quick. I tried to leave a tip on Friday and the young lady said that she could not accept it. This is unfortunate because I have left tips in previous visits. Tips are not a requirement it is a way for customers to show appreciation, if they choose to do so. read more

What can one say negative about Krispy Creme donuts? They are delectable and they melt in your mouth when freshly made. The only negative is eating too many can be hazardous to your health. read more

Very clean and staff is friendly. Has a small seating area with chairs if you don't want to sit at a table. And they also have the room if you want to do a small gathering. read more