New manager (I'm guessing) is changing everything and now I don't know where anything is. Lucky for me there's a Walmart and heb close by. New manager messed up the store terrible horrible never again aggravating kind of messed up the store. Stop changing things... read more

Nice Lroger more updates. A bit smaller with less variety but all the items you need. I wa where for the pharmacy. It is not as good as my old location up north Houston. It was very busy and crowded but my first trip was just prior to thanksgiving. My second I just ran in and got my rx. Otherwise I guess this is my new location read more

I love having a grocery store so near my house. It enables me to grab something quickly and get home. Twice now I went in for nothing but iceberg lettuce and they didn't have any. Thank goodness that now we have two grocery stores near buy (Wal*Mart). read more

Top pharmacy staff So cooperative Patient care is a priority Friendly and respectful They are the best read more

Conveniently located on the corner of Morton Ranch Rd and 99, this Kroger Marketplace has a deli order kiosk, and bulk bins with a wide variety of nuts, grains, and snacks. A Starbucks is tucked away in the corner near the salad and olive bar. The deli offers full meals, in addition to sliced meat and cheese. Plenty of self-checkout will hopefully keep the lines moving quickly. read more

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If you need to shop definitely don't go during peak hours. They rarely have enough people working the registers. The store is clean, but if you have to wait 20+ minutes to check out, that's a horrible experience. 6am is a great time to shop here. Very disappointing they do not have the staff to accommodate the amount of customers on a typical weekend. read more

Kroger at Grand Morton refuses to refund customers for items even if there is a receipt due to COVID-19. Why should I have to pay for an item that is missing it's safety seal when I should be able to get my money back? Not sure which smells worse, the awful customer service or this dreadful hand sanitizer? So, now Kroger's selling rancid meat the public and does not want to offer quality customer service to someone that shopped in their stores for decade. read more

Kroger - Hand sanitizer that's missing a safely seal and smells awful. - Grocery Near Me - Katy, Texas

It's 8:40 p.m. I just eft kroger's and I just have to say that the employees definitely need more training to be faster at the cashier which they take forever they never have enough lines open the employees are on their phones I love the store but the employees need better training. The cashier doesn't even acknowledge you or ask you if you found everything the employees in the store never even acknowledge you either, no good morning, thank you for coming anything, like you're in the by yourself. read more

I'm not a Kroger fan or a fan of many stores with these "cards". They mark up certain items so they can reduce the price with the card - that's not a deal to me. But since this is a new one I decided to give it a shot. It is big. A bit larger than you typical Kroger, but not quite a Walmart size. There are groceries there and a lot of home goods such as Keurig's, towels, and other items you might typically find at Target. Because of this though, the grocery shelves may not carry quite as many items as if the entire store where dedicated to being a grocery store. There is a Starbucks as well as a deli where you can get freshly made items or pick up something for dinner. The produce section was nicer than expected and actually a bit cheaper than HEB. Their dairy area was small and they had a few bait and switch items - like an area fully stocked with yogurt on sale, but the yogurt on sale wasn't even stocked there. They have a good selection of ice cream, which is always important to me, and a nice array of frozen meals. So if you are a Kroger fan, you'll love this one. read more

Very nice supermarket, one of the best supermarkets I've been too. It is very organized, clean and has a great variety of food brands. A lot of sales and discounts... The points are amazing for gasoline! Love it read more

Y'all can eat a dick. Update your google maps. It says you are open till 12 on google maps and it says you are open till 1 on yelp. It's 11:30 on a Saturday and you aren't open. False advertisement bruh. Made me waste my time and gas to come to a shitty ass establishment. read more

I love this new Kroger so much. It's clean, spacious... welcoming... I actually find a lot of products marked down and cheaper than if I were to go to Walmart... or H.E.B. I definitely only come here now. It's great! If you're not a Kroger fan like I was before I came here... you should check it out, it'll change your mind. read more

This Kroger never has food on the shelf. I'm constantly getting rain-checks. I literally despise going. I only go for the digital coupons here lately and go to HEB for food. I know their shelves are stocked. They seem to always be short handed. My daughter applied twice to work there and they never called. So not sure what they are looking for but when kids want to work let them! Maybe they have too many kids working there. ‍‍ read more

Great store don't get me wrong but when really busy they only got 1 register open out of like 9 others

Love this Kroger, it's so clean so organized. The staff is so friendly and when I need help they are very informative. The parking lot is clean, the carts are always stocked. The have their deals paper in the entrance. Restrooms are clean aswell read more

Great store. Been here many times and have not been disappointed. Great prices and sales each week. Customer service is good also.

I love the store. I love everything about it. But today, my comment only has to do with outside. The employees come outside to smoke in areas where they know they are not supposed to smoke. They are supposed to be a certain amount of feet away from the public entrances. I hate sitting outside where it is pleasant just to smell smoke when I am allergic to it. I don't hate smokers. Admittedly there were a number of employees who came out and started to smoke and I asked them if they would go elsewhere and they really did so willingly with good attitudes. However there are a couple of men standing not that far from me and very close to the front entrance who are smoking right now. I am coughing and hacking. And they were both two of the ones earlier I asked to smoke elsewhere... Yet there they are looking at me knowing that that is where I am sitting. End of complaint. Perhaps they should go to the end of the parking lot. Away from the front entrances of public places. And there are cigarette butts everywhere and it is just not pleasant to the eyes either. Management should provide a smoking area for their employees where it does not hinder public entrances. read more

Make sure as you pull into the parking lot, you check for Managers who drive Toyota Corollas that sport a man bun that like to speed and cross through the parking lot and steal your space because he's in a rush to get to work. So dangerous!! They also don't have many options when it comes to fresh produce (a lot of produce simply isn't there). Celery? Who doesn't carry celery? Ugh. Hope Walmart puts this location out of business. read more

Loving this new Kroger! So much to explore... convenient Starbucks and prepared foods with its own small checkout and exit. So much to explore, I'll update later. read more

The store is really nice and every employee that I came in contact with was very polite! Maria, in the floral department, went above and beyond to help me! Everything is for Valentine's and I needed sympathy flowers so she switched out the paper and pail the flowers were in for me and was super sweet about it! read more

Great store, great service very friendly staff. Kroger will always have my business.

Don't buy the spicy guacamole from Kroger, no avocados full container of onions. If I want to eat raw onions I would buy just the onions and eat it, way cheaper!!! read more

Fairly new Kroger. It is one of the super Kroger with all of the extra departments including clothes, pharmacy, kitchenware, floral, etc. They have some hot foods such as a sandwich shop, Chinese food, and sushi. The place is always kept pretty clean and everyone is really friendly. I prefer the produce here over the new Wal-Mart which just opened several weeks ago across the street. Pretty much has everything you need at a great price. read more

Good good grocery store and as far as customer service, Tops!!! I highly recommend this store for quality retail therapy!

I love the select of fruits and veggies. I also like that there is a Starbucks inside and that the store and restrooms are always clean. I have been shopping here since they opened. read more

I have been shopping at Kroger since I was a little kid they seriously have the best deals and then the Kroger card is amazing it really saves you money and your points out of fast to get a discount on gas prices I love that once you join the customer email or mailing list you get a bunch of coupons mailed and emailed to you and every time you shop they keep an eye out for the items you like and send you coupons for those including coupons for free items. Kroger has a delicious Bakery and their meat department is always fresh as well the customer service is excellent. read more

I visited just this past weekend to buy some last minute flowers. Turns out that I only needed 2-3 of the kind I was purchasing and they only had a package of 7 flowers. I asked an employee if I could get them individually and she asked the floral manager who gave them to me for free! They were so kind and generous. I was so stressed and in a budget so when this happened I felt so relieved! Thanks Kroger!! read more

Kroger pharmacy communication is terrible. I took them over a week to order BP medication for my dad. I kept getting sorry sorry sorry, it was transferred to another Kroger pharmacy at a week and they still didnt communicate all the information to the kroger pharmacy for me to be able to pick up at the time stated. As I write it still not ready I have to wait another hr to pick it up. Communication is bad, when the say the will order a medicine for you please check and call several times to make sure they order it, they have told me sorry and we apologize 3 times within the span of a week. read more

Pharmacy technician Angela is very rude and needs to be trained on manners when talking to customers.

The fuel pumps here SUCK. It almost never takes either of my cards, I have to stand there and keep re-engaging the fuel pump, and it is ridiculously slow. I hate it. read more

so for starters we are in a pandemic and people are feeling uncomfortable an not wanting to go places i got my items and proceeded to self check out i politely asked the little girl working to use a pump of hand sanitizer she than began to tell me i could go purchase some i went and talked to Claudia who then told me Kroger doesnt provide them with sanitizer everything they have to purchase on there own also imformed me that they were instructed to no longer sanitize the carts so not only are us the customers are being put in harms way the employees of a establishment isnt being protected i felt 100 percent unsave walking into that establishment not only was this information alarming i plan on contacting the cdc. read more

Only have a problem with click list employee Jacob. He was incredibly rude and had a big attitude. He needs proper training how to deal with customers. read more

maybe if the manager would actually try to connect to the WiFi with a mobile device or try to pay for something at the self checkouts in the deli, some of this would actually get fixed read more

This Kroger is excellent and staff is friendly. Kroger has been my store for the past 40 yrs. and I recommend this location to all. Jennette gives a personal touch to all my needs when I call. The meat dept. is excellent also. Hi-tech all the way, beautiful, spacious, good sales and mark down prices from time to time. Thank you Kroger! read more

This is for the pharmacy department. They have the RUDEST staff members. The pharmacist Helen is the worst! She not only is rude but she hangs up on you when you are talking to her! How professional is that?!? Not to mention the cashier Keira is as dumb as a box of rocks! First the script was called in at noon, 7 pm and it still wasn't ready and they claim it's because they didn't have the doctors proper information. Then they told me it will take up to an hour (mind you this is for a prepackaged medicine and all they had to do is pull off the shelf scan and slap a label on it) then they told me 20 mins for my inconvenience Give me a break my small town pharmacy works faster then they do! Once it was ready to check out I had to repeat myself not once not twice not three times but YELL the information. Really? Let's just say I'm glade my family member wasn't urgent need of this medicine or they would be dead and Helen, Keira and the rest of Kroger will be sued as a corporation & individually! Next time they need to be more respectful to their customers read more

Horrible experience at the bakery department. I went there last week with a picture of a wedding cake I needed for my sister's traditional wedding. I showed Shannon who is the bakery manager a few pictures until we arrived at one she assured me she could make. I even provided the ribbon and beads. When I tell you the cake was such in poor quality when I came to pick it up, you wouldn't believe me! The top layer you could see the cake bits meaning the icing wasn't evenly spread across. Staff tried to tell me it's because it was buttercream icing. Doesn't matter what icing it is I shouldn't see cake. Icing is icing. Why would you not evenly spread icing on a cake??? I'm not the one who picked buttercream. It was the recommendation of Shannon who stated it will hold up longer then whipped. Even the swirls that was supposed to be made looked nothing like the picture. The entire cake looked nothing the picture. And they had the audacity to attempt to come up with excuses. Even the store manager who came agreed with me the cake looked nothing like the picture. I would have went elsewhere if I had known that I would have been deceived like that. No matter how much they attempted to fix the cake, it still didn't look good and I needed a cake. Thank you for ruining a special day. My complaint will not end at just writing reviews. read more