Ordered last night, received the oldest chicken I have ever attempted to eat. It was very hard, lukewarm warm and you could tell it had been sitting around for a long time. Whoever made the burgers must've just been having a bad day or didn't really care that they put 10-20 pickles on each little burger. Also added enough ketchup and mayo on one burger to cover all 5 of them. The place is always closed or dirty inside. I've tried this place over and over trying to like it. I think it's time to stop trying. read more

this place is absolutely disgusting, stopped to eat went into bathroom first witnessed an employee go straight from bathroom to prepare food without washing their hands, was a small child inside throwing boxes around, both bathrooms were nasty, left without eating will never go back. read more

I'm passing back through Huntsville for business and I last had Krystal's long ago. I didn't know they did breakfast, they're close to the hotel and I needed a little something while on the run. I tried the bacon, egg, and cheese biscuit. The biscuit was fresh and soft. Next time I'd try it without the bacon. I also picked up some "Glaze Bombs." These are what we know as donut holes. They come in a pack of 4 and that's enough sugar for me at the moment. Washing it down with a nice hot cup of coffee. Stopped back by on another afternoon for the Original Krystal - The tiny grilled burger topped with diced onions, mustard, and a slice of dill pickle, on that soft satisfying steamed bun. Oh and check it - Krystal's has fries of course but Krystal's does tater tots! read more

It's very clean, the workers are great. I absolutely love love the new Krystal chick. But the fries are still soggy the new fries are supposed to be crispy and mmmmm so good, but I have only had them crispy one time and that was when they first changed them. ‍ read more

Krystal - LUNCH - Burgers Near Me - Madison, Alabama

Yuck. Bad food. Tastes like three days old oil was used for tots. Grill has to be yucky also. Folks are friendly and the ambience is that of an old dirty fast food joint. read more

We rarely go here but when we do it's horrible. The cashiers are always so rude and never give enough food to match the price. Last time we went I ordered two Krystal's with no onions for my 1 year old and 3 chili cheese pups with chili cheese fries for myself not only did they put onions on my sons burgers but the patties WERE NOT DONE they only gave me 2 pups with half order of fries I hate going here read more

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This Krystal should be shut down. We had drove over to this location to get dinner and a "manager" sitting in the dining room used her hands to indicate they were closed in dining room, and it's been like this for over a year, why be open? Anyway I would steer clear of this location and go elsewhere.. read more

I have a love/hate relationship with this Krystal. Depending on who is working in the morning determines your experience. The level and efficiency of service depends on who is working the drive-thru window. Sometimes the experience is great and other times it is horrible. Flip a coin service. read more

Krystal - a tray of hot dogs and french fries - Burgers Near Me - Madison, Alabama

This Krystal on Madison Blvd has the best staff ever! Nikki is the Store Manager and she understands customer service so well. My son and parents have a "Krystal Craving" often and Nikki and her team always takes care us. Our order is always odd too, like extra onion on some and no mustard on others. 5 stars but would rate them higher if I could!! read more

Everything was bad about this visit. The orders was totally wrong. Had to ask for items we ordered and paid for. Sausage was burnt and dried out. Eggs were cold and the tiny piece of cheese was just thrown in. read more

Drive-thru attendant was too busy giggling to get my order correct. When i got to the window i asked why my order was more than $3, over projected total. She immediately got an attitude. Once i was given the correct total, she continued to be rude. I drove 3 mins to my hotel and my food was ice cold and old. My double krystals patties were dang near petrified. They were not edible at all. The rest of my order was cold. This was by far the worst experience i've ever had at any Krystal. Subpar is too high a rating. read more

Krystal - Combo #3 (3) Double Krystals, shown with dried out meat. Seemed petrified, completely inedible - Burgers Near Me - Madison, Alabama

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They love to close 2 and half hours early, food isn't that good anyways. Better off going to Arby's or Taco bell!

Imagine a Burger King Whopper or a Big Mac.... do you have the picture in mind? Now imagine you cut that sandwich into fourths. Imagine you removed everything except onions and added mustard. Now imagine you swapped the bun out for a king's hawaiian roll. Now imagine the king's hawaiian roll is not sweet, but is a plain roll. Now imagine that the cook took this concoction and dumped it in a soggy grease-mix. Remove from the soggy grease-mix and place in a plastic rectangle container. That is Krystal's burger. It shouldn't work, right? You may have read the above paragraph like me and thought, "Wow, that sounds great!" or you may have read it like a normal person and thought, "That's weird". Let me tell you what Krystal is not: Krystal is not healthy. Krystal will make your stomach go through all kinds of stages and cycles. But Krystal is so good. Super cravable. Borderline addictive. There's no other place like it in Burgertopia. Try it. If you don't like it, then maybe it's not your thing. But for those of us extreme enough to love it, it is forever a favorite. Get the Krystals with cheese, get the junkyard fries, get an appointment with your cardiologist. Also, beware of the pot hole/sink hole that rests in the road between Wendy's and Krystal's. It will send you on a one-way trip to Shanghai. read more

It was OK. I got the value meal for $3 (power of coupons!!!) The burger was grey and soggy, nothing like it was in the ad, but it was still a good burg. The fries were okay, along with the Sprite. But I made it 4 because, well, the meat was soggy, but it makes it taste better for some weird reason, LOL. A lot of people did say that Krystal is not very good, but it was OK for me. Anyway, off to Point Mallard! read more

So I'm a regular customer. I go in here 5 days a week. M-F for over a year and I cannot tell you how many times my order has gotten messed up and bc we don't eat for a few hrs after we get it.... we don't notice it right away (gotta start checking the bag before I leave) so the manager gives me "half off"? I just don't think we'll be returning. read more

Very good! I was looking to fill the void in my gut until dinner, and ordered two (2) Chili Cheese Pup's. I gotta say they were really good! The location was clean and the service was pleasant and fast. Sorry to hear that the Company, Krystal, has filed for bankruptcy, I think? You would not know it based on this particular stores performance. read more

Foods very good, it was well done and still fresh about time I got it, it filled me up

Just stopped by there and our burgers were so cold and so stale. The buns were so hard, there was no fixing them. So bad they were inedible. Absolutely ridiculous and Extremely disappointing. A total waste of 15 dollars. read more

Ok. New to Huntsville and Krystal. I've tried unsuccessfully at two other locations in Huntsville. This one I believe is in Madison. I just don't understand. This one and the two other locations are exactly the same. I pulled up to this one at 4:10 pm on 4-10-22. As with the other two. Nobody in line ahead or behind me. Nobody inside either. It took the knucklehead exactly 5 min to let me know he would be with me in a couple minutes. What! Seriously? Again, no one in line or inside. Is this a joke? If so I'm not laughing. Nor should the owners of these establishments. I just don't get it. How in the hell do you stay in business like this. All I want to do is try this place out and I can't. Is there a certain time of the day I might have better luck ordering from here ? Should I come in a different car ? Never been to a place that is not interested in taking your order. Wendy's next door got my business today. They were prompt and happy to serve me. 0 stars for the non existent service. Obviously I can't rate the food. Not sure if I ever will be able too. read more

If every Wendy's operated the way this location does, you wouldn't ever get any complaints. I wish we could've given these folks a tip! To the drive thru crew, y'all got it going on! Keep on keeping on! Y'all made my day! read more

I visited Huntsville last weekend for a wedding and I made it a priority to have Krystals for nostalgia's sake. They never disappoint. There were a few flies flying around this particular location, but other than that the facility was clean and the food was amazing. I love this place. read more

I like to eat their Senior Breakfast. It is just the right amount, it tastes great, and is close enough to home. When our health was better, my buddy and I would eat together every Tuesday morning. It was fun to watch other seniors there doing the same thing. read more

Burgers were grey and soggy. I have had microwavable meals more enjoyable than this. The chicken burgers looked alright, and my buddies seemed to enjoy them. Not going to visit this place again. read more

They got are order wrong time after time and very very rude cashier we called them back to are table and asked for no cheese or pickle and they still got it wrong read more

I am not sure why people review places like this that are so common. But this place is terrible. I went in one night and there were some rednecks making alot of noise. My friend said "we are trying to eat over here!" They looked over at me and said "that boy must be on steroids". By that time I had enough...both food and their hijinks. So I leaned back and built it up and went Boooooooyyyyyt. read more

Honestly, I don't expect much from fast food but this location definitely exceeded my expectations! This location is spotlessly clean with a 94 health score. The food took a few minutes, but everything was fresh so no complaints there. On top of that, I received excellent customer service! Also, the bathrooms are very clean. read more