Dennis Kulp, owner of Kulp Car Rentals, has ALWAYS, 100% OF THE TIME, been fair to us and several of our friends who have rented or purchased vehicles from him. Dennis has an unbelievable staff on the rental side of his facility. Recently I used them because my car was in the shop. They were extremely polite, kind, and did everything they could to make my experience an extremely easy one! Dennis has an expert staff in his Service Department. TYLER KULP, no relation to Dennis, has ALWAYS, 100% OF THE TIME, shown me customer service that matches none other in my many car servicing experiences! Tyler makes me feel like I am his only customer, and not many companies either care or have the manpower to do that these days! (Tyler, thank you for treating me so kindly when our car was at your shop last month.) Finally, DENNIS KULP IS THE BEST PERSON TO PURCHASE A VEHICLE FROM!!!!! We will not purchase a vehicle from anyone else because Dennis is fair, cares about his customers, and gives them guaranteed, 100% satisfaction with his negotiations, sales and service throughout the life of the vehicle. THANK YOU, DENNIS, AND MAY YOU HAVE A BLESSED NEW YEAR. Kathy Powell Phoenixville read more

Great family run operation. Fair prices and quality cars for rent. If you are in need of a rental this is the place.

I recommend you rent from a name brand car rental. Various issues, poor customer service, and excessive administration fees for tolls. My admin fee from their office for tolls accounted for approximately 100% of the tolls, Basically doubling the cost of my tolls. And they snuck it in months later at the end of the year to improve their year end bottom line. Literally December 31st. Very sneaky company. Stay Away. read more

We were given their information to rent to our daughter (younger than 25) after an incident with a deer. They had a vehicle to our house within two hours, were absolutely kind and courteous, and picked up the vehicle directly from the collision center. Would highly recommend as your first call when you need a rental! read more

IF YOU USE EZ PASS, DO NOT USE THIS COMPANY They don't pay the bills on their rentals when renters go through EZ pass and don't pay their tolls. They just bill their customer, but leave the charges outstanding. I now am stuck getting billed and fines, for the two days I was unable to use my EZ Pass, because they don't pay their bills. On top of that, I had to manually use the tickets which was an additional $4.00/day because I travel the turnpike to and from work!!! Never again! read more

This company will charge your credit card even if you tell them not to. I used this company at the recommendation of Swamp Auto body while my car was being repaired from hail damage. I hit a pothole and popped a tire in Kulp's car. My mechanic looked it over and would have changed the tire for about $200. He advised me, though, that the tires on this rental pop easily and with the potholes in the area the car is not a good fit. I exchanged the car with Kulp for a more suitable vehicle. Kulp then charged my card for $717.66 because Dennis Kulp claimed that I damaged the rim. This charge to my card came AFTER I emailed Dennis requesting the rim for a check made out to Kulp for the $717.66 - if I damaged the rim I would purchase the rim. My card was charged. I would advise not using this company for a rental. As others have shared in reviews - they will charge your credit card for large sums of money. I regret needing to leave one star for this rating. read more

I stopped in here to test drive a car I was interested in purchasing. I was given the option to take a drive without a salesperson, which I really appreciated. The saleswoman said I could take the car as long as I wanted, even overnight. The establishment itself was very nice and there were some refreshments in the waiting room. Unfortunately, there wasn't much wiggle room for the sale of the vehicle, so I decided to pass on purchasing. Also, I expected a follow-up call, but it's been 3 days since and I haven't received one. All in all, it was a very positive experience and I would come back again! read more

My wife and I bought a car from here a couple weeks ago and had a great experience. They helped us find the right car and made sure that we were happy throughout the whole process. I will definitely do business with them again when we need another car and would happily recommend them to everyone. read more

I have used Kulp quite a few times for rentals while my vehicle was being repaired through insurance claims. After my last experience, I will NEVER rent through this business or recommend them to anyone I know. While driving to work on my last day to have the car, a deer jumped out in front of me. I could not avoid collision. My auto insurance paid Kulp for all damages incurred. Weeks later, I receive an invoice for nearly $4000 more. Kulp is charging me for miscellaneous items related to that insurance claim. Next thing I now, Mr Kulp emails me saying they will agree to a lesser amount. Before I could even respond, my credit card is charged for $1000, and the demands for an additional $600 continue. This is going back and forth between Kulp and my insurance company. In an email, after that $1000 charge, I demanded that my credit card be removed from my file. My card has now been charged for that additional $600. Kulp has now been paid for the rental of the vehicle I had, the damages incurred from an animal strike and, apparently, any other amounts of money they have decided they are privy to. read more

Just rented a cargo van from kulp. Amazing experience. Van was clean with a full tank of gas. Staff was prepared and extremely friendly. Thanks again and keep up the great work. read more

Horrible never use this rental company, Not helpful worst service. Never again dont use this company ever ever ever! read more

Do not EVER use this company for a rental! They don't give you what you reserve. Terrible,terrible customer service! Did not refund us the $50+ of gas we put into the van because they gave it to us with only 1/2 a tank. Talk over you on the phone as if they have a script. Terrible company. read more

I rented a car from Kulp on the recommendation of my body shop. Allison was the best. Courteous, knowledgeable and honest. They even delivered the car right to my house. I would highly recommend Kulp and especially Allison. read more

I was told by another mechanic that my car needed roughly $800 in repairs. I brought it here for a second opinion, and not only did they take the time to check everything thoroughly and assure me that NONE of these repairs were necessary, they also refused to take any money for the time they spent with me. They were patient, honest, and respectful. Although this is over an hour away from my previous mechanic, I will be coming here for all future repairs. read more

Very nice people and cars are in great condition. They don't budge on the price what you see is what you get but offer fair value for trades. The only criticism is that the speaker in my car when purchased wasn't working and they said they would order me a new speaker and call me in a couple of weeks to put it in and 2 months later still waiting for the call. All and all I would still definitely make another purchase there. read more

We rented a Chrysler town and country for vacation. The car ran great, the prices were average and from the exterior the car looked great. However once we started packing our suitcases we realized that they completely neglected to clean the interior. The floor was a little dirty, the sides and backs of the front seats had dirt streaks on them, the windshield had several circular smudges from a gps, we found 3 empty water bottles wedged under the front seat with a couple plastic bags and a postcard for someone's retirement party that occurred last week. We shouldn't have to clean a car when we rent it. Needless to say this was a very annoying experience! read more

I got my rental through kulp rentals. I as well had a horrible experience. I wish I would have looked up the reviews earlier. There where red flags from the beginning. I paid the 150.00 security deposit on june 8th. After I returned the rental, and finally saw the reviews I knew I was going to have a time getting my money back. I called and spoke to someone name owen on june 22, he said the money was put back on my card, and I would have it back in 1,2 business days. Based on the reviews I read.. I knew differently. After the 2 business, today I got the same person owen, this time I asked to speak to a manager. Owen put me on hold, and then hung up... I tried calling back and never got through to anyone. So I called the number on there website. The manger there told me the money was deposit TODAY in my account and it was a problem on "my banks behalf" (I read this on someone's else review, they did the same thing to them!) I also had my bank, and insurance company call them as well, no luck. As I expected. If I ever get my deposit back I will give an update...but please do not use kulp rental...you will save yourself a lot of stress, hassle etc. read more

I needed to rent a car while mine in the body shop. The body shop had a car available from Kulp's so I decided to try it. First, getting signed up over the phone seemed to take forever and, of course, they made a push using "scare" tactics to sell you additional insurance. After speaking to my insurance adjuster I decided to drop the $5.99 a day coverage they talked me into. So I called Kulp's to cancel the coverage. It took forever to get someone to answer. Then they transferred me to someone else whose answering machine I got. Had to call back to try again to finally get a person. MY wife was driving the rental and did not like how low she sat in the car. Again, I had trouble getting someone to answer the phone and then was told my insurance did not cover a small SUV. I finally just returned their car, talked to my adjuster who got me a mid size SUV from Enterprise. Enterprise was wonderful. They answer their phone and it took about five minutes before we drove off in a mid size SUV. I should have gone to Enterprise right away. read more

Horrible customer service. Received my car with trash in it from the previous renter. It also smelled of smoked. Called to upgrade the car and get something bigger, which I was willing to pay more for, never got a call back. read more

Horrible customer service. I was left waiting on hold for very long periods of time and given contradicting information. First, I was told that the rental car had unlimited mileage use and then the story changed. The rep asked me where I was driving the car and when I told her SC she put me on hold for 20 min. then came back on the line and said that the unlimited mileage only applies if the car is driven in PA, NJ or MD. The customer service rep said it was in their policy but could not tell me where to find this information. Also that if I still wanted to rent the car it would cost me an additional flat fee per day or an extra mileage charge. I spent a long time on the phone given this rep all of my info including credit card, drivers license info for me and my husband, personal insurance info only to be told this at the end of the transaction. Save yourself the trouble and frustration and don't do business with this company. read more

Received a letter offering a 10% discount for paying by a certain date (which I had). Cut to 6 months later and I have yet to receive a reply to my emails, or a partial refund. Can't even return an email? That's poor customer service. Thanks for nothing! read more

A great company to work with. We just bought a 12 passenger van and it was a no pressure sale. We have purchased four 12 passenger vans from them in the last 5 years and have always been very satisfied with all of them. The van was very clean and in very good condition. read more