I do not know if I could trust this dealer. Here is my experience…read more I was looking at their website, I have a RDX now and was looking to upgrade to the newer model. Their site will not show prices, asks you to click for Price. At this point they want all of your contact info. Since I am very busy I do not want constant calls so I supplied only my email. I get an email from a Herby, "Mitch wants a new Acura" He wouldn't give pricing as I asked but wants my phone number to call me. I Emailed back that I am looking for the price of the one I click on from their website. Next I get another email, " Is there a better way to connect?" Herby now goes into how he was unsuccessful reaching me and wants my phone number again, could text me, facebook me, every option except giving me the actual price. He goes on to explain they want me to feel un-pressured and have an awesome feeling. At this point, all I feel is that they just want my number in their contacts so that they can call me non stop. They hide their prices, will not give you anything unless you give up all your info. I will be sticking to one of the many other dealers that when you look on their site, clearly show pricing right away.

Sales department is exceptional. Service department is hit or miss. Definitely need to get more…read moreorganized

Excellent experience! My sales person Joe was excellent. He was professional, friendly and…read moreinformative. The owner, Ron was great! To sum up my experience -it was awesome and the one word I think of is Respect! It didn't matter what my budget was they treated me with Respect!!! I went to 4 other dealers mainly in Philly but I bought from Battaglia Auto Sales. I highly recommend!! Thank you.

My daughter bought a 2004 Subaru Forester here and we had a great experience. This was her first…read morecar she bought herself and these guys couldn't be nicer. We got a great deal and this is where it's gets better. Two days after we took the car home and noticed the temp gauge moving into the red and the engine surged in park. We took the back to the dealer and to their credit, they checked it out twice and couldn't find the issue. A second set of eyes at a local auto repair shop did the trick. They found out the radiator was clogged and the O2 sensor was bad. And get this, Battaglia paid for all the repairs and diagnosis time. Two great businesses in Norristown! Check out my review for H and A Auto Repair.

Used to be great but seems service quality has gone down. Staff seem very stressed, overwhelmed and…read morebusier. They say they are currently short staffed based on number of appointments...so why is that not being fixed? Meanwhile I saw a bunch of sales people sitting around doing absolutely nothing. My visit felt rushed whereas before I felt I had more time to discuss my car with staff. They didnt even have enough people to help move customer cars that were piled up. Such a shame and a very bizarre business practice. FYI: if you want more customers (and profit), you need employees. Makes me think they dont care about customers anymore and they certainly dont seem to care about their service staff.

I had a very good experience at JK Mazda. I did not feel pressured at all. The sales professional…read moreI worked with, Ray Manto, was very helpful. He listened to what my needs were, and suggested options. He was not pushy at all, but helpful and available. I would buy from John Kennedy again!

This company is NOT a "Fly-by-night" car dealer! Adam and John really made it a great car buying…read moreexperience for me. I was in search for a manual transmission car for a while now, and they had exactly what I was looking for! My new used 2012 Mini Cooper JCW is a dream, it's super clean and drives amazing. Please do me a favor and stop by if you're in the market for a used car or truck. The team they have there really knows what they're doing when it comes to finding the best used vehicles. Thank you guys!

Dave was great to work with and very smooth process with none of the typical dealership hassles or…read morepressure. Loving my Mustang!!

Their service department showed no interest in a new customer trying to schedule appointment!…read more Didn't answer phone or respond to messages. I had to call sales department to tell service to call me, they finally called but I was on another call soI called back promptly and again, no answer ! I reported to manager who made up an excuse and said to schedule online. I said nevermind I already scheduled with another dealer.

State inspection and oil change - no surprises. Everyone was nice and not pushy about anything at…read moreall. I even received a video when my car was ready that showed recommendations. Very personal touch!

I sent in a web inquiry. Mike called within an hour. Over the past few days he's been what I…read morewould equate The American Express concierge to be. Taking care of questions, mapping out a plan for service, a loaner car. Moving the date of said car up as availability became better. I haven't even dropped my car off yet but if this is what I should expect, this is 5 stars all day. Now go back and look at my dealings with North Penn Mazda and see if I casually hand out 5 stars...

In all of the experience of car shopping John Kennedy Mazda is the worst. On two separate occasions…read moreI tried to purchase cars at this dealer: one new, one used. Their sales managers clearly love ripping the consumer off. I've had better experience at many other dealers and got a fair price for the cars I have purchase. You'll have no issue buying a car if you have no problem over paying. Save yourself the headache and go somewhere else.

I dropped my car at Piazza Hyundai on July 13, 2025, for a transmission issue and check engine…read morelight was on. I had to rent car for week because loaner can't be given until a diagnosis is given are they are too busy to look at right away. $476 Piazza Hyundai said the problem was caused by the engine and I needed a fuel induction service and oil change. I paid $309.03 and picked up car on July 17th. I was still having random shifting issues with the transmission, and the car went back in on July 21, and was given a loaner car this time. Piazza Service now determined I needed a engine replacement. Hyundai engines were backordered during this time. I did not get my car back until Sept 16th. My 10yr powertrain warranty expired during this time. I picked up the car, and we were still having the same issue. I brought the car back on Sept 22. Service dept thought it could be the oil in the transmission. Hyundai now did transmission oil change $318. I picked the car up on Oct 6. Oct 7th the same shifting problem happened again to where I drove straight to the dealer and had a service advisor take a ride with me so he could see the rough shifting and locking the transmission was doing. The next day he called me and told me I needed a transmission replacement. Service Advisor called me the next day and told me it would not be covered under warranty because of two reasons 1. The warranty expired August 17, 2025 2. I had exceeded the dollar cap on the warranty. (10yr/100,000 mile powertrain has a dollar cap with Hyundai, they won't tell you this until you exceed it, Americas Best warranty?) I called Hyundai CPO warranty, and they told me a transmission issue was never reported to them back on July 15th so they will not cover it. I have the invoice that says "Customer states check transmission putting in reverse. Jolt occurs while driving. Once jolt occurs it will keep happening until vehicle is shut off. Check and advise. Slipping a lot." I talked to service manager, basically said there is nothing he could do. He told me I should have taken the buyout. I was never offered a buyout; I probably would have taken it. A buyout would make sense, why put a $23854. engine in a $7000 car?? Are they paid a commission? I called Hyundai Customer service case # XXXXXXXX. They first recommended I have the dealer file a Repair Assist request. The service dept told me that this was only for original owners not Certified Preowned owners. I told them Hyundai told me to do have you do this. As expected, the next day I got a call it was denied. October 15th car finally fixed, Piazza gave me a 3.8% discount /$200 off, I had to pay $5374.77. Made 3 online requests and 3 calls to Piazza Auto Group and never received a call back. Seems like a Magnuson-Moss Warranty Act violation, but they don't care

Purchased two cars here previously, told me my current car was worth $500...okay I know it's not…read moreperfect but I also know they would turn around and sell it to someone for $4,500...both the sales guy and sales manager treat you like you are an idiot because you have some idea of what you are talking about. Price they give is more than what is listed on their website...excuses about National ads and how they don't apply here...run away from this place.

My motorcycle broke down, two guys there found some tools to help get it running so I could get…read morehome. Good guys. They could have blown me off when I asked for tools. Thanks.

These people are unprofessional, at the very least. They're an "Automotive Group". I was just…read moretold by their secretary that they would not be BUYING my car. The problem was that I wanted them to SELL it, not BUY it. Then the Secretary put me on hold, to correct the error. That's when "PJ" decided that his error was my fault. He didn't ask one question, and made his secretary give me his response I recommend that this group be avoided. It's about them. You don't exist. Count on it.