DO NOT GO HERE!!! If I could leave zero stars I would. My friends and I decided to check it out for happy hour on a Thursday... never in my life have I experienced service this poor and slow and been treated this rudely. When we sat down, there were only a couple other people there, but we were ignored by the waitress who had walked by multiple times until we flagged her down asking for water for the table. She tried to tell us that we could not order anything from her if we had an open tab at the bar, which none of us did, a few of us had simply purchased one drink at the bar (and we were just asking for water!) She eventually took our drink and food orders (we asked for separate checks) and needed to collect everyone's ID and hold on to them, so she wrote down everyone's order with their name next to it to remember. It wasn't until after we ordered food that she told us the kitchen didn't even open for another half an hour. When she came back with the drinks (tall drinks were the "2 for 1" happy hour special), she was missing one of our drinks, and when the girl spoke up about it, the waitress argued and tried to tell her that she already got her drink and that it was a 2 for 1 deal. Finally she came back with my friends' drink, but rather than set it down in front of her politely, she held it out over the table and turned around to have a conversation with another employee, letting the drink dangle over us for 30 seconds. I thought this was one of the rudest things I have ever witnessed in a restaurant, and my friends agreed. The restaurant never got crowded, but we were pretty much ignored by our waitress the rest of the time. The food came out about an hour and fifteen minutes later (all we ordered were two bowls of macaroni and cheese). We were never asked if we wanted another round of drinks, if the food was alright, nothing. Finally we were ready to leave and asked for our checks. We waited half an hour. Half an hour!!! Before I saw our waitress bussing the other table that had left, and realized she must have forgotten (?). So I went up and asked again. And we waited another fifteen minutes before she came over and told us that she would be adding 18% gratuity because we were a party of 7! I had had enough of her shenanigans at this point (and I am pretty understanding as I work as a waitress) so I decided to talk to the manager about our experience. The manager was rude, unapologetic, and treated me as if I was lying, saying that she would need to validate my story with the staff. After calling up to the rooftop staff, she told me the reason we were waiting so long for our checks was because we asked to have them separated at the last minute. Not true, and she already had all the orders separated, with our names next to them nonetheless. I know how restaurants work, and it does not take that long to separate a check!! So she then told me to come upstairs with her to talk to our waitress! Does it get any more awkward than that?!? I had to go and confront my terrible waitress with a terrible manager at my side?! ... it gets worse. The manager finally came back to our table and said that the waitress was shocked to hear we complained because we had all been very polite to her and she thought she was doing a good job. The manager told us that the best she could offer us was a 10% discount (noting that it would take a while to do on each of our checks) or a free drink for the road (noting that if we all had separate drink orders that it would take a while too). We asked for the drinks because we wanted to get the hell out of there, and then while paying, our waitress, the one we had just complained about, stood next to our table to ring each credit card through on a portable machine and ASK US IF WE WANTED TO LEAVE AN ADDITIONAL TIP ABOVE THE 18%!!! I was floored. I don't know if our waitress was on drugs, or what the hell was going on, but frankly I don't know how this place is in business. On top of it the manager could not have possibly handled the situation any worse. We all left feeling ripped off and mad. Please, do not ever ever go here. You will be doing yourself a favor. read more