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    Ommen HVAC Solutions

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    9 years ago

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    Steiner Plumbing & Electric - Steiner Plumbing, Electric & Heating employees (2007).

    Steiner Plumbing & Electric

    (8 reviews)

    There are no words to express how much I appreciate Mr. Steiner and all the guys at this company!…read more When you move to a community, you always wonder what kind of relationships you will forge. We have lived in River Falls for over 31 years now and Steiner's have been our go-to for plumbing and heating for nearly all of those years! Recently, my son purchased a home in Hastings, MN. I was trying to find a local electrician to install 3 new ceiling fans but found it difficult to find an electrician to return my calls. When one finally did, he was going to charge me $2600 for install 3 fans which I had already purchased!! I called Mr. Steiner to ask if that was a reasonable cost and he told me it wasn't. He then offered to talk to his son, Matt, and they would put their heads together and see what they could come up with! He called me back and Chris, one of his MN licensed electricians, came out just 3 days ago and put those fans in for me! THANK YOU! I know I can never say it enough! If you need plumbing or electrical/heating, call Steiner's! Mr. Steiner, Matt, Joe, Kevin and Monica and Trish in the office are amazing to talk to and work with!

    We shopped around and ultimately selected Steiner to install a new boiler for an old baseboard…read moreradiator system. It seemed fine at first, but had issues maintaining pressure. We had them come out the first time to adjust it, for a fee of course, and were reassured it was totally normal. The next time it happened we called a different place that thought the whole thing was installed strangely an didn't really want to work on it. We had Steiner come back the next time the pressure dropped again and this time the guy kept chatting us up while doing the repair and then stood around talking about the history of boilers, etc. Little did I know he would then charge us for that full time - in addition to the drive to and from their office, which happens to be 30 min away. Of course they had never mentioned this service fee when installing the system, but now we're expected to pay almost an hour of labor for them to show up to fix a chronic problem with their own system. Most recently I had come up with a solid guess of a minor issue with the switch for our zones. I called and explained what I thought the problem was, they came to service it, and I told the tech exactly what I thought was wrong. He quickly ruled that out and then went on a wild goose chase checking thermostat programming and batteries before realizing it was actually the controller I had asked him to look at and replaced the $120 part. Weeks later I get a bill for almost $450 claiming 2 hours of work PLUS a $40 service fee. I had carefully written down exactly when the tech texted, arrived, and left and it was 90 minutes tops. I waited 2 months to get a response to my emailed complaint, which was basically: nope. So, we are definitely done with Steiner and unless you live in River Falls WI I would not recommend. Much better value in MN HVAC contractors.

    Ommen HVAC Solutions - hvac - Updated September 2026

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