HORRIBLE EXPERIENCE! Very very rude staff and management. I went several times no issues until I…read morehad to ask a question on one of the sessions. They had no idea what they were talking about (front desk). The manager came out and was super rude in her answer and very vague. I said ok think I will skip that. Then I had to listen to why it benefits people. Um, didn't you hear me I said I was to skip that. No biggie, just not my cup of tea. I was asked if I wanted to schedule another session. I said not at this time. Not 2 days later I received a call and VM that was harshly telling me I need to make my Next appt. Nope, not going back! Train your front desk people. They go through staff quickly. Guess not a good place to work for. No long term employees .

Imagine Float is a total gem! The staff is so kind and friendly. (Especially the owner, Michele…read more She's amazing!) They all really make you feel at home and they truly want what's best for you. I've been struggling with burnout and seriously needed a little relaxation in my life. The staff helped me figure out what services would be best for me. There are loads to choose from. I settled on a float and using BrainTap. (I love to meditate so I thought this one would be fun to try.) Both services were just what I needed! The float helped relieve the tension in my shoulders (from stress and working at a desk all day) and gave me the sort of deep quiet you only get from being truly unplugged. BrainTap felt like I dialed my normal meditation up a notch. I love that it engages both hemispheres of the brain. So cool! I definitely feel more relaxed and plan to go back again. I'm in a season of my life where I need to commit more to myself but I find that hard to do regularly. Imagine Float made it really easy to prioritize myself and I know I need more of that in my life. I've already booked me next float. :) The facilities are clean, quiet, and relaxing. I never felt like I was being rushed to the services or to get out after. The staff offered me a tea menu after and let me sit in the quiet room to hang out for a bit. That extra bit of decompression and transition time was really nice. I so often feel like I am running from one thing to the next and this just stresses me out. It was nice to just sit and enjoy the tranquility. I can't wait to come back for my next float!

Always a great experience. I go to Katie for facials (hydrofacials, microdermabrasion) - she has…read morein-depth knowledge and always makes spot-on recommendations. And she gives a wonderful facial massage! And I've been to Deborah for massage - she is incredibly skillful and gifted. I love the infrared sauna experience and the Cocoon pod - I always feel rejuvenated after being in the sauna, and then relax into bliss in the salt cave. It's a perfect experience every time, they are very friendly and helpful, and have a lot of great gifts and products too.

I had a very bad week at work and I was praying a spa in CT had an opening for a facial today…read more Luckily there was some spots so I decided to book. This place is not only beautiful on the outside, but on the INSIDE is another story. SO GORGEOUS!!!! The minute you walk in there you are already relaxed. The women at the front desk were super nice and everyone made you feel welcome. I had my facial with Katie and she was AWESOME. She catered everything to my skin and made me feel like a new woman when I left. I got the signature facial it is a little pricey but honestly it is 100% worth it. She really had me relaxed, her facial massage that she did had me on the verge of falling asleep. PLEASE GO TO THIS SPA!!!! Definitely going back.

ICRYO in Branford is GREAT ! Modern clean fun friendly facility with LED accented RED and BLUE…read moreadjustable color Light IRSauna, Cryo cold treatment, precise BMI scale, compression treatment, IV infusion and MORE!!! They also offer service for body and or face sculpting! The staff is super nice , knowledgeable and will tour you to acclimate to the effectively natural healthy way to detoxify, torch calories, improve circulation lymphatic system, skin , mood, and improve sleep and MORE benefits than i can think of which is why they are PRINTED in an attractive graphic design style on a section of the wall upon entry!!! I've compared almost every place between New Haven and New London and I can tell you that iCRYO WINS!!

The place is beautiful, comfortable and clean. The cryo…read moreleaves a lot to be desired. As a for met athlete, I've done "real" cryo in the tank. It's life changing! This is a meager attempt to replicate the authentic process. I was put into tiny shorts and a sports bra then stepped into the walk-in shower that cosplays as a cryo tank. And there I stood, genitalia covered but otherwise on display inside the glass doors. So that's how it feels to be in the red light district! Yep, those glass doors face right out into the corridor so everyone who passes by can see you half naked and cold. Every middle aged woman's dream, no?? The chamber doesn't come near authentic cryo temperature so the only thing that got put on ice was my self esteem. And who doesn't want to pay for that? Speaking of paying, be prepared for strong arm tactics to purchase a package of services. The owner is especially aggressive, won't take no for an answer and and became quite huffy and patronizing when it was clear I wasn't buying the Koolaid. I guess something is better than nothing as far as the cryo goes but the overall experience is akin to being on a used car lot

Came here for a sauna session. Very friendly and professional staff, and we were cheerfully…read moregreeted as we walked in. The place was nice and clean, nicely lit, and the rooms were quite private. The sauna was already hot, and although our session was only for 30 minutes, I don't think we could have stayed for much longer than that. We've been to other places for 45-minute sessions and the temp had to ramp up for about 30 minutes before I broke a sweat. A nice bonus is that it's only a short walk to a number of some good places to grab a bite afterwards. We'll definitely be back.

Cryology is very serene, calming and clean. The staff were very friendly and helpful. I booked…read morethe salt cave with a friend and before beginning we had to sign a waiver digitally. The staff were very sweet and patient in helping us do so. The salt cave was a little underwhelming however. The room itself is beautiful and tranquil and you will definitely fall asleep if you allow yourself. Salt is pumped into the air so much that you can taste it, which is kind of neat. However, after a few minutes my nose started to burn a little. Overall, I thought it was an okay experience but it felt more like a very expensive nap lol. I would return to this establishment to try other services, they are lovely.

Booked this as a surprise for my boyfriend and I. This was a first for both of us and it was a…read morepretty cool experience! Price was very reasonable. The owner took care of us and she was very sweet and welcoming as well as the girl in the front counter. The owner stayed with us the entire time and explained the entire process and was able to answer all of our questions (we did this as we did the cryotherapy to make the time go by fast!). Overall I say book it!! I'd go again!

First cryotherapy experience was amazing. Left feeling refreshed and rejuvenated. The staff was…read morefriendly and knowledgeable. Can't wait to go back for my next session.

I absolutely love this place it's my favorite! STAFF IS AMAZING so sweet and helpful, and also very…read moreknowledgeable on what exactly cryotherapy is. Decor and atmosphere are beautiful! Very spalike and cozy! Would definitely recommend to anyone who wants to do cryo in the new york/ Ct area!!

Yesterday I had spot treatments from Lauren for my ankle which I sprained the day before and was…read morevery swollen today I feel no pain and the swelling is almost gone will definitely go again. Thank you so much. GREAT JOB!

Ripple Float is a beautiful relaxing spa haven located next to the Omni Hotel in downtown New…read moreHaven. My mother and I went there during the weekend of my sister's graduation from Yale's School of Management(Go Bulldogs!). We booked while we were in Philly for our layover and had trouble scheduling online so we called the office. Olivia immediately scheduled us for a full spa day on Sunday and then we decided to do a separate float on Friday before dinner. Olivia was so kind and happy to help us. When we arrived on Friday we were greeted by Jade to prepare for our float session to sign our waivers. We were taken to a beautiful room with cozy blankets, salt lamps and calming lighting to begin our journey. After watching the informational video for our float session, Jade walked us back to the our separate rooms. The space was so clean and welcoming. We each had our own individuals rooms with a shower, float bath, robe, slippers and toiletries. It was an expectational experience. When we came back on Sunday for our full spa day which included a 3 min cryotherapy session, 1 hour float, 1 hour massage with Jalisa and Stephen followed by an hour sauna session. The deep tissue massages by Stephen and Jalisa were otherworldly. I usually ask for a deep tissue massage but never felt that folks were able to get deep enough, this was not the case. Both my mother and myself felt that every knot we had in our bodies was released and cared for during our session. There were multiple times I felt that multiple hands were on me though it was Stephen and my mom felt the same way with Jalisa. All staff at Ripple Float ensured we were comfortable, hydrated with their many free selections of tea, water and kombucha (available for purchase). We are both looking forward to returning for another full spa day when we are back in the city.

I went there for for float session. The facility was immaculate. The staff were very friendly. I…read morehad to wait a bit for my friend to arrive and was offered water and to have a seat until she arrived. They have a decent selection of music and lighting to choose from for your float experience. They supply ear plugs, both the wax ones and the ones that go in your ear. They also supply body wash, shampoo & conditioner. After your float they have a room with hairdryers and other items you may need to get ready. The Float itself was so relaxing. They said it takes about 45 minutes for you to really relax and that is spot on. The total experience is 1 1/2 hours and such a great experience. To be able to just unplug and relax weightless in the warm epsom salt water is incredible. After the Float staff checks in on how your time was and offers you tea or water and a space to continue to relax. Loved it there, love the experience & I look forward to going back! Well worth the money,

Got the ice drip today and signed up for the membership. Staff was nice and super helpful. The…read morefacility is clean and huge.

From the owner: Founded in 2015, Restore Hyper Wellness is the award-winning industry leader and creator of an…read moreinnovative new category of care--Hyper Wellness. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 130+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.

WARNING, this is kind of long. Sorry!…read more Despite the fact that I had email and text confirmations of my brunch reservation, there was no reservation found upon arrival. Yikes. This was a birthday treat for my friend. But we were seated at a nice table and the host said there was plenty of room. The waiter was great. Took our beverage order and invited us to browse the brunch. Before we got up the host returned and asked if our seating was okay because we were near an outside door. We said it was fine, didn't bother us at all. When we returned from the brunch offerings, the waiter asked us if we were comfortable and if everything was okay. Yes, it was fine! Just as we began to eat, another man came over and asked if everything was going well. Sure, we said. Then he said we would need to be moved to another table because they were expecting a large crowd. Seriously? So, our plates were picked up and off we went. He told us to wait until the table was cleaned off despite another table right next to it being all set up. Now things aren't so fine as the food is getting lukewarm and I feel like I'm disappointing my friend. Fortunately, the food was excellent, and we were able to go back to replenish our plates. We paid the bill and as we were leaving, we saw the original space where we sat was still empty. No big crowd. Waters edge needs to dot their I's and cross their T's and communicate among themselves much better than they did today. An excellent restaurant might've offered to comp the one Bellini I had. The food and waitering was quite good. Otherwise, the attitude and approach was subpar.

The Water's Edge Resort offered a wonderful experience overall!…read more Although I visited during snowy weather, the incredible food truly stood out. There is an impressive selection of drinks and appetizers, and the shrimp risotto was outstanding--highly recommended.