Caveat: My actual rating would be one and a half stars, but given that I cannot choose that option, two stars it is.
While this was not my first time at L.A. Cafe, our experience on Sunday, 7/07/13 may well mark my last meal at this place. As a server dining with another server, we should have known what was in store for us when our only options for seating not at the counter were three some lounge chairs and two dirty tables. After standing at the door for three minutes, we approached the woman at the counter (who was simply looking out at Dixie Highway) and asked if we could seat ourselves. She said we could, but made no effort to move toward the closest dirty table before we did. We got to the table and began cleaning it off ourselves. She eventually came up behind me and said, "I can do that" and removed the pile of dishes we'd stacked, saying that the people had "just left" (which seemed improbable, as we were in line behind two people and no one had walked out as we walked from the parking lot). She then walked away without giving us menus. We waited another two minutes and she returned with menus, but failed to ask if we wanted drinks. We called her back as she walked away and we asked for a Coke (me) and a double shot of espresso (my companion). And it went downhill (and eventually, feel off the cliff) from here.
As my friend ordered the espresso, she was asked, not once but twice, if she "wanted some coffee" with it. While this is a strange question from any server, it's particularly odd at a place that's ESSENTIALLY A COFFEE HOUSE in the classic sense. Apparently, the request was so jarring, it effected our server to the point of forgetting our drinks altogether. She took our order (a veggie burger for my companion, a tuna melt with a side of hummus for me) and then, like so many have commented, we waited and waited and waited and then, we waited some more. Service has never been the strong suit of this place - the whole concept arises from the hippie/surfer west coast vibe- but it's sad when two sandwiches take an hour and 10 minutes. Sadder still when your server walks past you 25 minutes after taking your order and says, "I was supposed to get you drinks..." and then ambles away again. Clearly, all those surfer/stoner references aren't for nothing.
When the food did arrive, it looked okay at best and certainly not as if it was some Herculean task of preparation. And well it shouldn't have because the tuna HAD TURNED. Yep, after waiting an hour to eat, I bit into a rancid tuna sandwich. I waited for our waitress to return - why I was thinking she'd ask how things were only proves that I must have been smoking something too - and, since she didn't respond when I called to her, it was me who had to walk my sandwich to the counter and tell them their food had turned. After three minutes, she returned, apologized and told me they had "thrown out" the offending tuna. I ordered another sandwich (she had to steal a crayon from a box on the table, since she didn't have a pen) and she said she'd have that out soon. This sandwich came out in less than five minutes, despite the fact there were now more people than when we entered/ordered and she cheerfully told me that she "took the other one off". Well, hot damn! I don't have to pay for inedible food. I should come here every day. Hopefully, I'll get food poisoning next time!
So the next sandwich was AMAZING, right? Well, it was amazing that it was on stale, freezer burned bread. That was pretty incredible. My companion said her espresso was probably the worst she'd ever tasted and the burger was good based only on the fact she was famished. On any other day, it would have simply been okay. The chocolate peanut butter brownie, however, was excellent and large enough to share. My iced latte was served hot with roughly three cubes in it, meaning it was made and then ice was added, instead of dumping the hot drink over ice. They really should just give up on the coffee house thing 'cos Denny's has better coffee drinks.
As a space, I think the naysayers have been too harsh on it. It's a cute, if cramped, performance venue/gallery/artists' market with many eclectic wares. Sure, some are kitschy, but much of crafting is and it's good to see a place in the hinterlands supporting local creative efforts. People do seem to like and support the cafe, which is also nice, given that a majority of Dixie Highway in the area is one long strip-mall, with chain after chain edging out mom and pop businesses. Just know that service is beyond slow and the staff are pretty much clueless. The food, which was solid around 2009, has really slid into a black hole and the coffee? Well, here's where I suggest stopping at Tim Horton's for a cuppa Joe, rather than hitting up L.A. Cafe for a quizzical look. read more