L&M professional cleaning provides a variety of different types of cleaning services. Whether you need a once a week cleaning for your home, a move in/ move out clean or a deep clean, they'll provide great value with competitive prices. Diana and her team seem to always be available within the same week if needed. As a Realtor, I appreciate their professionalism and being able to assist with any job thrown their way. read more

L & M Cleaning has cleaned my house for 4.5 years. I could not ask for better cleaners! I am moving, and they will do my move out clean. Then they will commence cleaning my new home in Reno. I could not love them more! I trust them completely. I could never use a different cleaning company. I don't know how they train their employees, but whatever they are doing is working! They also do nice little things for you in the house. Not only does my house smell and look fresh and clean, but they do finishing touches that are very thoughtful. They are friendly and reliable. The owner responds to all needs immediately and could not be more accommodating! read more

L&M is an excellent company. They are on time, very thorough in their cleaning and do not waste any time. We hired them for a deep clean. We were so happy with the results!! We now have them clean on a regular basis. Their pricing in competive. They respond to texts in a timely manner and are good communicators. read more

L&M cleaned my house in Reno for over 3 years and would still be doing so if I hadn't moved out of the area. The staff is professional, timely and considerate. They are detail-oriented, and nothing beats coming home to a spotless house! The price is reasonable, and you get what you pay for. Diana (owner) was easy to work with, sent text remainders which were incredibly helpful, allowed me to reschedule if/when needed or move days due to holidays/visitors. There was one "issue" and Diana was extremely professional and handled it without hesitation, which was appreciated immensely, and I continued giving her my business because of it. read more

I hesitated to leave this review because Diana was very responsive and kind. This review is not personal but I wanted to warn others about our experience. We hired L&M cleaning for a deep cleaning of our home before my mother in law arrived. We have a new baby and the house just needed a deep clean. Diana is extremely professional and was quick to respond, we were quickly worked into their schedule for the day before my mother in laws arrival. We planned an entire day in Carson City so the cleaning crew would have the house to themselves, we even took our dog and had her groomed. I was surprised when Diana said the cleaning would only take 3 hours but figured with a crew of 3 women that maybe they just worked fast. When we arrived home I could tell the floors were cleaned, the windows themselves had been washed and the kitchen had been done. The baseboards were done...in places, there were visible cobwebs still, cat hair on the furniture, the "deep clean" of the sliding glass doors was done poorly (there's still dirt in both sets of doors), my daughters room was never even touched, they only cleaned two of the bedrooms. This deep clean did not include doing any laundry or making beds, which I found odd, but I assumed it was because they would focus and do such a great job on the other items. That was not the case. They charged us $500 for a job that was barely worth $125. It ended up really stressing us out before my mother in law came into town. I will say this, Diana handled it well and gave us a partial refund but we were still charged $200 for a really crappy cleaning job. She offered to have the ladies come back and "finish the job" but at the point my mother in law was on the way and I had lost all trust in their ability to clean. I got the impression that these ladies probably clean a lot of STR's where the cleaning standards are probably pretty low, they are not who I would hire for residential work. read more

Diana and her team are an amazing group of women who always smile and greet me when they come in for a cleaning job. They are on time and make quick work of their job. I have been one of Diana's first clients and have watched her grow and evolve into an amazing business owner. She handles complaints and requests easily, I've even had her insurance company replace an improperly cleaned surface that was ruined and she had it replaced immediately. I appreciate her and her team. I leave valuable items out without a worry because they are trustworthy. And even though I don't speak Spanish I'm able to convey my needs to the ladies by showing them what I need if I forgot to ask Diana. Pricing is on the slightly higher side, however this is a business and there is overhead. Well paid employees care more about the work. And the is reflected in the service provided. Cheers to more years Diana! read more

This is my 2nd review because I did not elaborate on my 1st review. First of all it's my initial service from L & M cleaning company. It a so call cleaning company, apparently it's not. So it's supposed to be " a deep cleaning session". They did not touch & clean d sliding door & more so the reel. Top of the fridge, they said stuffs on top of fridge that they did not cleaned it. I have a dusty glass tray , they didn't even washed it. "Who have no stuff of things on top of fridge esp. if you don't have enough space " . The blinds , they used their disposable dry wipe , they closed the blind & wipe it down ward & closed it up & wiped it up. And that's it. So for the meant time edges were not cleaned. I have 3 rooms , master room , guess room and den. They didn't touched the den at all. I don't use my front door so much, the top of my door have little fix window , cob-web was not removed. Most of all my cabinets on top of the stove, they said they can't clean it as it has grease and stains. It's not stain , it's grease! I was so frustrated ! It's was one of the reasons I hired them. Getting old and not able to go up the ladder and clean it! To my frustration I made my own solution was able to clean and take off the grease of it. GOOD FOR ME!!! So called cleaning company! It's a ripped off of what they charge for so called "deep cleaning session"!!!! read more

L&M Professional Cleaning - Blind on front door! - Home Cleaning Near Me - Reno, Nevada

Diana and the team at L&M are fantastic. They have been cleaning our house for a couple of years and do a great job everytime. Reliable, consistent and easy to communicate with on special jobs, scheduling, etc. read more

The L & M Professional Cleaning staff were amazing! my house is so sparkling clean!! They were extremely thorough, and didn't miss a thing. I can't recommend them enough!! read more

L&M Cleaning services did a wonderful job I am very satisfied with the excellent job they did, and their attention to detail. Nothing beats the feeling of coming home to a clean house. Awesome service and great company would definitely recommend and will use again. read more

Diana and her team came in and saved my house. They were able to clean and shine every object and appliance in my house. Im still noticing things that used to be dull are now shiny! It feels so nice to see my space so clean and orderly. Very professional communication and scheduling. I can't wait for them to return! read more

L and M Professional Cleaning did such an amazing job cleaning our house. The wonderful crew showed up at our door around 12:45pm and left almost 7 hours later!!! There was not a spot that was not scrubbed, cleaned, wiped and mopped. My house has never felt this fresh. The women who came were kind and aware of our indoor cats, making sure not to let them out. I wish I could express just how grateful I am for the work they did. If you're looking for someone to clean your house, L and M will blow you away with their hard work. Forgot to mention that they brought everything they needed as well. 5/5 read more

I look forward to getting my house cleaned by L&M professional cleaning. Diana is always very flexible about scheduling. Her staff always does a great job. They are detail oriented. They listen my special cleaning requests. It is so nice to have a cleaning crew that you can trust! Thanks L&M! read more

I finally asked for help. I am so glad I did! L&M cleaned my house today and I couldn't be happier. 2 stories, 4 bedroom, 3 bathrooms in under 4 hours! I'm so impressed. read more

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I needed my house cleaned for a last minute house listing. Diana was very responsive and answered all my inquiries. She was able to come the same week I requested and did a fantastic job. Her team is very hardworking and I'm very pleased. Thumbs up all the way!!! read more

Diana and her team are absolutely wonderful! I have been using L & M cleaning for about a year and I cannot say enough good things. The team at L&M pays attention to detail and does a thorough job each time they clean our home. I am very particular about which cleaning products are used and L&M has accommodated each of my requests to have all of the surfaces in our home cleaned with natural, fragrance-free, and chemical-free products. I would highly recommend this company to anyone looking for an outstanding cleaning company. read more

I hired Diana and her team to do a deep clean (tenant move out, pre sale). The place was spotless! Even things I thought I needed to repaint or scrub were done. It smelled clean and felt clean. Diana gave me a clear list (with a quote) of what the cleaning would involve and those were all done. I thought the price was completely in line with what I asked for as well. read more

We have been using L and M for almost a year now. The owner Diana is great with communication and my needs. There's a couple times were I've needed to change dates with my crazy schedule and she's always understanding and flexible. They do a great job cleaning and are very detailed. I love coming home after they visit. I do a monthly clean basically to cover stuff that I don't always have time for like stove, vacuuming furniture, deep cleaning my bathrooms so it's a great help for me with a good price. read more

PLEASE do yourself a favor and READ the BAD REVIEWS for L&M Professional Cleaning. DO NOT USE THIS COMPANY. Diana is very nice and very responsive, but WILL NOT TAKE ANY RESPONSIBILITY for what her employees do. The workers did NOT speak English, so communication was hard. I hired her company to do a deep clean on an elderly friend's house, while he was out of town on a cruise. The cost seemed astronomical, but I had limited time to get this done, so $450 was paid for the deep clean and another $30 was paid to clean the refrigerator. The cleaning that was done was okay, but nothing spectacular. They do NOT do windows inside and out as stated in the review on the website; they only do the inside, so the mess outside is still visible. I came in from doing yard work, and the heater was going full blast and the workers didn't even know they'd turned it on while they were cleaning. The shower rack had been removed and cleaned, but I did not see how to get it back in place behind the dual shower heads, after the cleaners had left, and when my friend returned home from his cruise several days later, the shower nozzles were leaking all over the place and had to be replaced. He also found that his refrigerator and freezer had been left OFF after they were cleaned, so ALL his food had spoiled. Diana refused to believe this, and would not offer any compensation for the spoiled food. DO YOURSELF A FAVOR AND DO NOT USE THIS COMPANY. read more

Diana and her team are lifesavers! They are flexible, responsive, and do a fantastic job. The attention to detail is excellent and the prices reasonable. I've been using L&M Cleaning several times a month for more than a year and have recommended them to many friends and family members. If you are looking for excellent house cleaners, look no further! read more

Diana Morales's company cleaned my house on a regular basis about once a month for over a year. Consistently her team came in and did a beautiful job. She always sent out a message beforehand to remind of the next session. I paid immediately after the service and tipped both her and her workers generously. I have great appreciation for a woman-owned business and also that she seems to be actively building her business on her own. I know firsthand how difficult that is. During this time I recommended her company to anyone in my network looking for cleaning services. Things went great until one day I came home after a service to find standing water left on my hard wood floors from their mop. This unfortunately led to the wood slats swelling and buckling, causing permanent damage and a tremendous eyesore to my living room hallway. Upon contacting my insurance company they advised that Diana should utilize her insurance to repair the issue. I called Diana and she came back to my house to survey the situation. Immediately she said that it was impossible that her team was the cause for this and that I have a leak in my plumbing. This was patently false, being as there are no pipes in this area of the house nor even the smallest evidence of water damage either in the house or in the crawlspace. I professionally explained the situation, being that I have never run across this, but that because this is several thousands of dollars of damage (validate with quotes) I cannot afford to correct this issue by myself. I work hard and am impeccable in all my affairs. I asked that she merely help me to repair it. She denied any responsibility for this, and stopped responding to me. What good is it to have a license or insurance if it does nothing to protect the company or the customer. I am extremely disappointed that she chose to have no integrity or appreciation for the people that try to support her business. DO NOT USE HER if there is any risk to your precious home. read more

This was a terrible experience after using them before. We paid for a deep move out clean and after 6.5 hours it was not completed. Trash was left on the floors, floors not mopped, rags left, one room not cleaned. After expressing this disappointment to the owner, they became a ghost after happily accepting the money for a job not completed. read more