Using my nifty detective skills, I found out that this is the cheapest cleaners around the Lake Merritt area. Don't be discouraged by the unsightly exterior (lots of crazy people breaking glass and using graffiti in the the middle of the night). This is the only place I use when I need alternations for my jeans and pants, and this is EVERY single time I buy a new pair of pants. I'm short and no one makes pants my size. For those who are too lazy to wash and fold their own laundry, they offer wash and fold services. It costs $1.00 per pound, with a minimum of 10 pounds. read more

It was a long shot, I'll admit. I brought in my suit jacket with a bad rip on the shoulder. The person at L&Z assured me they could fix it. Here's the quality of repair you can expect from them. Since it was only $15 I wasted, two stars. read more

L & Z Cleaners - The "repair" job - Laundry Services Near Me - Oakland, California

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If you need something cleaned, altered, anything.. this is the place to go. They can literally do anything you need. Both ladies have been here for a while, both are super nice and friendly. Definitely make conversation and get to know them. I'm always big on supporting small businesses. They're definitely honest, there's no reason for them to jip you a few dollars. The dry cleaning business is tough. I'm not sure why there are so many negative reviews, but I for one am a loyal customer. They get the job done. read more

Beware of this place don't go there is a rip-off and bad service. Should do your research before going there.

I had to take some masks to get hemmed on Thursday, and they were ready today. The lady who was there was very nice and helpful.

I was referred here by some coworkers who get their dry cleaning completed here. I have been consistent and always go here for my dress alterations now. I've had a few shortened and I've added slits or minor adjustments. They do great work and great service very quickly, would highly recommend and will continue to visit! read more

Such nice ladies here. Been in my mom's neighborhood for years. They don't have much, but a small space to run their business but they do an awesome job. Had them alter a dress for me and they did it super fast and for free. And dry cleaning for only 95 cent per pound. You don't get those prices as much anymore. So sweet too. English isn't bad but at least I can practice my Cantonese with them. Definitely taking all my cocktail dresses here from now on. Close to lake merrit too so even if they needed a few extra minutes, I just took a stroll nearby or grabbed a coffee next door. Definitely check them out. I adore these ladies. read more

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I took three sweaters here because it's close to my work. They were friendly and got the sweaters cleaned, but my sweaters came back smelling like chemicals. The smell was so bad that when I wore the sweater a few days after they sat in the closet, I got a headache from the fumes. I had to change in the middle of the day at the office (hooray for back-up shirts!) so I could focus on working. They're not thaat cheap and they take a fews days to get the cleaning done. I'll be going back to my local (to my home) cleaner. read more

It's been just over a year since my last review and I've remained a loyal customer. I continue to stop in for a number of services: wash and fold, wash and press, minor alterations, to name a few. I have no complaints about the results of the any aforementioned services, in fact the "melted button issue" I described in my last post has not happened in the past year. Perhaps I could take my business elsewhere and pay less for possibly better results (although I don't actually know what that would look like, a pressed shirt is a pressed shirt). Ultimately convenience and the two laid back, friendly ladies behind the counter will keep me coming back for years to come. read more

L&Z has been efficient and reliable. Their staff has been consistently courteous and helpful. And they're right across the street. But I give them 5 stars because they are implementing a policy of recycling wire hangers. This is something all dry cleaners can do to plug a hole in the recycling effort; there's really no other place for wire hangers to go without causing problems at recycling centers and landfills. Well done, L&Z! read more

I have been taking all of my suits and pants to L&Z and they have always came out the way I wanted them to. It's always hard to fit into pants when you're short and stocky, so I take them all here. They are my go to place, and the ladies that work there are the sweetest! Def would recommend to all my friends read more

I wish I could give zero stars since I was denied service. I came in to get my loose scrub pants tapered and after I put them on one older lady basically screamed at me and said "no that's too tight!!" She then proceeded to grab the pants and squeezed the fabric around my leg as if to mock me while another lady came over from the back to ask what was going on. Not only was that humiliating but also the strangest experience I've ever had at a dry cleaners. They ended telling me that "the pants are fine" and that they won't taper them. Guess they didn't need my business now or ever. read more

This neighborhood dry cleaner is wonderful. I have been taking my clothes to them 4-5 years. The two ladies who run it have amazing memories, so they have found my clothes even without a ticket on occasion. Their service is very reliable and the prices are fair. They have done alterations for me, as well...always correct. This is a great small business. I recommend them! read more

Love these ladies! Been going here for dry cleaning for the past 4 years and have never had an issue and trust them with my really expensive stuff! Love chatting with them too! read more

Updated 2009: The last time I went to L&Z my clothes smelled so strongly of chemicals when I got them back that it was embarrassing. And I have to say I'm not someone who is particularly sensitive to smells or has allergies or paranoias about chemicals or anything like that. It was just a really strong smell. Also, one of my dresses came back about 4 inches shorter than it went in, and one of my sweaters was missing a snap. So I'm not going back anymore. It's a shame, because I thought the staff was so nice... Original review: I'm looking at L&Z cleaners out the window of my apartment right now, that's why I give them 3 stars. I drop the stuff off on Saturday, and they bring it back to my building on Tuesday. So, 3 stars. And I love the 2 ladies at the counter, watching what looks like old Chinese Operas on their clunky TV. Would it be my choice of cleaners if there were say, another 2 or 3 places to choose from just as close? Who knows? They are not the best, nor the worst, cleaners I've ever used. But at least they are nice. And in 3 years they haven't ruined any of my clothes. read more

I now live across the street from this place. In the attempts here, I have dealt with: 4 business shirts having their buttons melted. My only suit was not only finished a full 24 hours late, they incorrectly cleaned the suit jacket & pretty much tried to ruin my jacket collar. It took me 3 steam soakings and multiple ironing sessions to repair the collar, prior to interview. I dropped off 10 lbs of laundry and got back a batch of chemical smelling, wrinkled, poorly folded clothes. And when I mentioned the last two items, suddenly no one spoke any English. *Surprise, I also speak Korean* I was floored by this behavior and work product. Will never go back and just grumble as I walk by it... read more

Let me start by saying that I haven't actually gotten anything dry cleaned here--and I probably won't, given my one experience with their wash and fold service. I recently moved to the neighborhood and was psyched to find this place just around the corner. I had some reservations about using them based on the overall tepid Yelp reviews, but I figured I had to give them a shot and see for myself what they were all about since they were just so darn conveniently located. When I walked in, the customer in front of me was engaged in an argument with the woman at the counter because it appeared he had picked up his shirts, taken them home, and found that the collar of one of them had been ruined. The shirt was sitting there on the counter and I will agree that the collar had indeed been ruined by some sort of stain. He was only asking for a refund for the cleaning fee on that one shirt--not even a refund on the whole order--which seemed quite reasonable to me given that one should not have to pay someone for the privilege of having one's shirt ruined. Basic customer service would dictate that she should have given him a refund with no questions asked, and in fact, probably should have refunded him the cost of the entire order (which I think was like four or five shirts), plus some extra to reimburse him for the shirt that was ruined. But instead she actually gave him a hard time about it, making him go back and forth with her before finally agreeing to refund him the cleaning cost of that one shirt only, which was only a couple of bucks. Needless to say this all gave me further trepidation, but I forged ahead, determined to give them a chance since they had some very positive reviews in addition to the negative ones. I dropped off two loads of laundry with them for their wash and fold service, and picked them up a few days later. Verdict: absolutely terrible. While the clothes were adequately folded, they were incredibly wrinkled, as if they had been left in the dryer overnight before removal and folding. Moreover, they didn't smell clean or fresh. They actually had the faint chemical odor of a sanitary cake in a bathroom urinal, or perhaps that chemical added to outhouses at outdoor events--you all know the smell I'm talking about. I think this place survives because of its location: it's sandwiched between a number of large, high rise condo buildings, essentially giving it a large "captive audience" who may be willing to put up with lower quality in exchange for convenience, and I'm told they even offer free pickup and dropoff at the Essex (right across the street). But with so many other, better dry cleaners in the area, in the future I'm going to put up with the slight inconvenience of traveling a few blocks rather than settling for L & Z. The only reasons I gave them two stars instead of one are because a) they managed not to lose or damage any of my clothes, and b) the woman at the counter was friendly to me. But needless to say, I will not be going back. I'm considering giving laundrylocker.com a try, though I'll probably just stick with continuing to do my own laundry for the time being. read more

I come here for convenience, but heavy chemical smell, there are better ones, but because of location and the fact they deliver makes me come here. read more

Very friendly service and she did a great job. Had a tux and vest dry cleaned. Both are clean and fresh, she even managed to get all of the white pet hair off of it. Cost was $13.25 for both. I dropped them off Tuesday night and picked them up Thursday. read more

Laundry always ready on time, good prices and the lady that runs the place warms up to you after a while. If you're near and in need, give 'em a try! I've recently moved across the lake and I'm so sad that I'm not near this place any more. read more

I have been coming here for 3 years and I went to pick up a suit and shirt I dropped off for dry cleaning. My receipt said 11.25 and their receipt had that price crossed out and said 11.50, error 1. Then the lady said whoever wrote up my receipt made an error and it should have been 11.75, error 2. So they made 2 errors in quoting my price for only .50 and couldn't make that concession to own up to their error. I'm never going back based on the principle that they would not take ownership of their errors. I'm finding a new dry cleaners. read more

I bought a new white shirt (Hugo Boss) and took it to this place for a wash and fold, and magically this shirt turned pink, and they refused to do anything about it! And claim they don't know what happened. Be aware, if you have a white shirt it might changed color overnight at this place! Waste of a one star!! read more

I tried this place because it's close to my home and cheap; however, I am never going back. The first time I came, I brought a several hundred dollar sweater jacket; they accidentally ripped a hook off and left a nice big hole. Fortunately I had a spare hook, so I asked them to fix the sweater. They did a pretty crappy job but did it for free and they were nice, so I figured I'd give them a second chance. Brought a few more pieces in without incidence. Last week I brought a new blouse--worn once!--and they somehow frayed the edges badly. When I complained they tried to tell me that the blouse was like that when I brought it into the store. read more

I love this place. Its exactly what you want in dry cleaning. Quick drop off, turnaround, and pick-up all at a low price. Plus they do excellent alterations. As I hate shopping and I love sales, I'll often buy clothes that don't fit exactly right. A problem no longer as this place does some great hemming. read more

They've always done an amazing job with my suits and blouses. Granted, I've only been here 2 or 3 times. However, the ladies at the counter are very sweet and always smiling :) read more

Been going here for several years, and to be honest I've never had any major issues with the quality of their services, unlike what's been reported by other reviewers. Perhaps it's due to the fact that they don't do any of the dry cleaning themselves but instead ships it out to Le Magic a few blocks away. But their customer service is what leaves a lot to be desires. Last week when I picked up my cleaning the lady at the counter made mention of the fact that when I picked up my prior cleaning that she mistakingly charged me for 4 sweaters instead of 5. Thinking she was just telling me this as an FYI I kiddingly thanked her for the discount and thought that was the end of it. However, as she swiped my credit card for this latest cleaning she all of a sudden said she was going to charge me an extra $4 because of the mistake she made the last time. WTF! I went ahead and let her do it, but that is the last time I will ever use that place for anything. I try to support local businesses when I can, but this is too much...Laundry Locker here I come! read more

I have gone to this cleaners many times in the past, for I live right around the corner. The outcome has been good (not great) but good, until this last visit. I dropped off a blouse to be cleaned and informed the women behind the counter that I need this blouse back by 9am the next morning (and informed her that I needed it for a job interview). I got a yes response and went on my way. Well I came in the next morning and the blouse was not ready! The women started screaming at me telling me she told me it would be ready at 5:30,..and when I try ed to speak to her about it the more stubborn she became and I could barley understand anything she was saying. Here I'm trying to calm her down just so I could get a word in and I'm the customer. Needless to say the blouse was not ready. OK! I did manage to find something to wear,..and decided to come back the following day to retrieve the garment,..and when I did...it was STILL dirty! I said nothing, paid the bill and left! I would not recommend this place, however if you do go in make sure the time you have asked to pick up your cleaning is CLEARLY written in the slip they give you. read more

The customer service was great, the 2 ladies that work there always smiled. I dropped off a few dress shirts and some laundry and i was pleased with the service. I will definitely go back to this cleaners again. read more