1. L'Occitane en Provence

    1. L'Occitane en Provence

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    King of Prussia, PA

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    L'Occitane en Provence

    2.5 (11 reviews)
    Closed 10:00 am - 8:00 pm

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    Neiman Marcus- King of Prussia

    Neiman Marcus- King of Prussia

    3.5
    (72 reviews)
    0.3 mi
    $$$$

    Note: this is a review more for nostalgia than the shopping…read more This was one of the first places I visited while back in the mall and for the most part, not much has changed since I was last here several years ago with a couple exceptions. Looking up at the hundreds of white butterflies suspended from the ceiling while on the escalators was a welcoming sight. Women's shoes still took up a good portion of the second floor, and now they have a new (well, to me) mall entrance not too far from this section where there is also a La Colombe coffee area. Last time I was here, instead of walking into the mall from this new entrance, you would be walking to the old parking garage, while passing the smaller children's area on one side, and intimate apparel on the other. A lovely woman named Toni used to work in the latter section. What hit me the most was the third floor; passing the home section going towards the restrooms, there used to be a customer service counter directly to the left. Now this area is completely gone; an open space now stands and the smaller rooms that were in the back could have been personal shopping salons, but all of them were empty when I took a quick look. It was weird seeing it in this state now when it used to be quite busy in the mornings until early evening. Most people would come to pay their bills (if they bothered to at all, ha) but since most of this is now conducted online/via the app, I guess there was no need for this anymore. And yes, I used to work here. As much as I wanted to look for familiar faces, this would have taken up a lot of time and a little part of me didn't want to; for there were some really good memories here and I wanted them to remain that way. Interestingly, a few names mentioned in the reviews here in somewhat recent years do ring a bell, and I admit I did see one face while on the top floor, but we didn't really talk while I was here then, so I didn't see the point of starting now. Otherwise, it appears as though NM is still the go-to for luxury department store shopping in the King of Prussia mall.

    [865] This Neiman…read moreMarcus location is located in the King of Prussia Mall. There are a few openings to the mall so the store is easily accessible. The store is nicely organized with plenty of options. There were a ton of clearance racks which was cool to browse thru. The staff didn't ask me if I needed help. I was over by the Canada Goose section and it was deserted. I'll be back.

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    Ulta Beauty

    Ulta Beauty

    2.3
    (58 reviews)
    5.5 mi
    $$

    I had a very disappointing experience at this Ulta location while attempting to pick up an online…read moreorder. I waited at curbside and called the store multiple times from my car to let them know I was there, but no one answered--even though I could see an employee near the window. I was sitting in my vehicle, clearly waiting for a paid curbside pickup, which makes what followed even more confusing. I went inside and presented my order confirmation email, which states that either an ID or the email may be used for pickup. The employee insisted on ID only and proceeded to lecture me in a condescending tone, rolling her eyes throughout the interaction. The way she spoke to me felt accusatory, as though I was attempting to steal, despite the fact that I was simply picking up inexpensive items that were already paid for. I wasn't feeling well at the time, so the interaction was especially uncomfortable. As I was leaving, the employee made a dismissive scoffing gesture that reinforced how unprofessional the encounter was. I've been a Platinum and Diamond member for years and have never been treated this way. This wasn't a policy issue--it was an attitude and professionalism issue. Extremely disappointing. You are in retail-- I expect friendly service with a smile.

    This Ulta is very unprofessional and selfish. I got called in for an interview couldn't even speak…read moreto the right manager, they never called back again and finally made a excuse why they didn't follow up when I called. Ive never felt so excluded in my life before.

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    L'Occitane en Provence - cosmetics - Updated July 2026

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