The super friendly staff and food service was top tier! Really appreciate the comforting service…read morefrom staff members Emily, John and Allen! Highly recommend!

Fabulous. Room is clean, nice pool and exercise room, excellent heating and cooling, food is great,…read moreand the store of snacks is incredibly well stocked at reasonable prices. And plenty of accessible parking even if you have a truck with a trailer. Beds are super comfortable with a nice assortment of pillows. Lights in room are plentiful and thoughtful. Outlets everywhere you'd want one, and even a wireless charging pad.

We went for a Friday evening social hour and sat on the beautiful patio with our crafted cocktails…read more. There was music which added to the relaxing atmosphere . The bartender was meticulous with her mixings and very friendly . Top shelf place to return to !

A great place to stay. Very clean, rooms are large and well-appointed. We had a group of golfers…read moreand everyone thought that the property was fantastic. Very nice staff that essentially allowed us to do everything remotely. I would definitely stay here again. Thank you!

I've worked multiple weddings at The Delafield Hotel, and it's incredible! As the owner of Beauty…read moreUnveiled by Tia, a premier on-location hair and makeup company, I love this sophisticated boutique venue with its charming historic elegance, stunning ballrooms, and beautiful getting ready spaces that make every bridal look shine. Highly recommend!

Swanky, upscale, urban vibe in a lake town. I loved it! The suite was styled with matte black…read moreceiling and tall stately windows that framed the beauty of Wisconsin's trees. Clean and fresh...I felt pampered:) Front desk was extremely helpful. I took a class at the beFitness next door. What a magnificent gym! It felt like an upscale lodge. The chance to go again would be a fine thing:)

I had a procedure done at the hospital across the street and after that I didn't want to travel far…read moreso I booked Staybridge suites I have a beautiful room with great amenities. I was able to rest peacefully. They had a full kitchen. The customer service was fantastic.. I was very impressed with this hotel and I highly recommend from one night to a week or two. It is the place to stay. If having a procedure done, they do give a discount.

Had a great stay. Facilities were all really nice. Good pool. Breakfast was tasty.read more

We have stayed here several times in the past. Each time was…read morejust a bit more terrible than the previous time. THIS TIME was the last straw. We had a meeting to attend just a half mile down the road from the motel. The meeting started at about noon, so we called the motel while enroute to inquire as to getting into our room early. NO PROBLEM said the desk clerk and SAID ABSOLUTELY NOTHING about an additional $25 fee for early arrival. We never had to pay that before. When we objected to the fee, the different desk person sat there and did nothing but mumble. We ended up having to pay the fee with the promise to NEVER TO STAY AT YHIS PROPERTY EVER AGAIN. And, we will advise others of their policies in all of our social media accounts. We will give them far more NEGATIVE PRESS than $25 worth. Be Aware People. Ask and question everything. Supposedly the Manager was to get back to us. Will never happen. Very Disappointed.

Still haven't heard back from The Manager!! The Assistant Manager was definitely going to contact…read morehim. People Be AWare when booking. Ask questions and Confirm everything. Marissa, Assistant Manager failed to let us know about extra fee for earlier check in. I called, she said fine but call 10am arrival date to make sure room is ready. We called and Morgan answered and checked and said " come anytime room is ready" Never mentioned a Fee although after I approached her actually lied to my face. Marissa Asst Mngr said they have recordings of phone conversations and videos. I said that's better yet. She said she would get backbto us. AGAIN NOT A WORD FROM ANYONE. We have calls into corporate. These people need to be held accountable for their actions and STOP ripping people off.

We just tried to call to see if we could check in early. Horrible customer service. Took 5 phone…read morenumber to get the correct Hotel. And another AmericInn did not have the phone numbers for the other places. We will see what kind of service we will get when we get there. Really not looking forward to it.

The room is picked up, not clean. Our towels had stains on them. The room was missing a mirror…read moreand just had mounting brackets. A non functional thermostat of the wall, just a window unit heater/AC that I could not get the fan to stay on. Clock was 5 hours off. Just not a lot of pride in the rooms. When checking in, the first thing the desk said was "if anything is broken, we will come fix it". Sounds like they are used to room complaints.

My husband and I made the mistake of canceling our room at the Hyatt in Milwaukee, WI, so that we…read morecould stay closer to our family, who were all attending a wedding in Wales, WI. The room at this hotel was dirty. The walls were stained, the bathroom floor needed to be mopped, the tub in the shower was dirty and needed to be bleached. Although the room said 'No Smoking' and a sign inside the room said that anyone who smoked in the room would be charged $250.00, the room smelled of stale cigarette smoke. If you are looking for a clean room, this is not the place to stay. Way over priced for what we got.

I stayed here for one night because the rooms were booked for my daughters dance competition in…read moreOconomowoc. This place was very dirty! Never again. First the person who checked us in was not Friendly at all. We got into the room And it was obvious the carpet had not Been vacuumed in a long long time. The walls were gross and the bathroom floor was gross. While I showered this black stuff was seeping out of the walls. We decided to check out the pool. We got in the hot tub and I looked down and noticed the entire tub was full of black ants floating around!! We got out right away and then noticed there was an ant infestation all around the outside of the pool on the floor. It was disgusting. We tried to look for someone who worked there to let them know but no one was around. I rang the bell and no one came. Also there were signs that said no smoking and I had to initial the check in paper saying there is a $250 fine for smoking however the hallway smelled Like an ashtray. We are never going back.

Hotel was nice, love that it is directly across from dairy queen. That could be good or bad…read more Lol. For upgraded to a room with an oven. Love that. Didn't get to use it as much as I wanted. But I did get to make chocolate chip cookies. I stayed in an ADA room which was great for me. I'm just a little over 5 ft and u could actually reach the plates and cups. Usually I have to ask the hotel to lower those things so I can reach them.

Andrew, one of the general managers, told me they would switch us to a room that could accommodate…read moreus better because the couch is rock solid for a bed, and so we packed up everything with 2 young kids and brought it down the next morning and we we were then told they do not have the new room and never did to begin with and Nate in his demeanor was rude and flustered with me for wanting what Andrew had promised me. So, I asked him his name. He told me he did not have to tell me. Then i told him that he's the manager and I need to know. Then he finally rudely told me. The pull out couch was extremely uncomfortable. I asked because I have 2 young kids if someone could then help me transfer everything back as I saw they had a housekeeper working and general manager, and they refused to help saying they had no one to help me. Do not recommend.