We had Eric come and replace a damaged tile, (not of his doing). He did such a great job! He had to…read moretake out an existing tile from underneath the washing machine to replace in our hallway. It was a perfect job. Eric is such a pleasant guy. I wouldn't hesitate to call him at all anytime.

Eric has botched my shower. What started as a small replacement of a section turned into a full…read moreregrout. The tools Eric used have gouged my tiles to the point that I am now having to file a claim against his insurance for the damages. The whole shower has to be re-tiled and the shower glass removed and replaced. Estimate is upwards of 15k in damages plus loss of use of this shower for who knows how long. Eric should have known better than to upsell me on the full regrout if he was not confident in his work.

Oh, this guy is fantastic! He's very reasonable price wise, very efficient, does a fantastic job,…read morearrives on time and is a really nice person.

TL;DR if you were looking for a sign to hire Dan from Grout Doctor, this is it!!! Dan made our…read moreshower feel and look like a fancy hotel shower! I bought a townhome in 2022 and the previous owners were super dirty and the shower was no exception. We did our best to clean it when we moved in and eventually accepted the dirty floors and grout. The shower was badly caulked and mold got under the silicone in every corner and I hated looking at it. Tried to scrape off the old caulk myself but it took way too long and I realized the grout underneath was crumbling. Called Dan, he answered immediately and sent me an estimate. Dan is super friendly and gave me a lot of details on the work he would do on the shower. I had reached out to another company about it but honestly they were super curt and I didn't get the warm fuzzies from them, unlike when we spoke to Dan. But WOW - the attention to detail. Dan cleaned and scrubbed every inch of the shower, including the glass. And he got some very tricky stains off of the shower knob and the floor. He added new grout wherever it was needed - in the exact color match too. He also added sealant all over and a special caulk with sand in it that will flex as the house expands and contracts to prevent the grout from cracking. I just used my shower after the 32 hour dry period and it was absolutely amazing. It felt clean and new and because of the sealant Dan applied, all the water beaded up nicely and I can tell it will make the shower super easy to clean. Absolutely stoked, I've had a lot of contractors in and out to fix the place up in the past 2 years but this is one job that I'm probably the most excited for. And the price was very reasonable!! Thank you SO much Dan!!!

If I could give negative stars it would be at least negative 10…read more Stay away from this service provider and from Peter. He charged me $1500 for a shower tile cleaning and regrouting. No words needed, just take a look at the pictures. In addition to that, I have not been provided with a written estimate. We agreed on $540 for tile cleaning, repairs, recaulking for a shower + $125 for bathtub recaulking. When he started the work he suggested to redo grouting for the whole shower: I'll do it for one fifty" he said. I repeated to make sure "one fifty"? Yes. So I assumed he'll charge me an additional $150 for regrouting. It turned out he meant $1500. This business should not be on a market at all. I was not provided with any receipt as well. Update. The answer from Peter is just a joke. The pictures he provided as "before" are actually pictures "after" so nothing changed accept for the neat unsanded grout that I had was removed and replaced with rough sanded grout, the excess of which was not removed properly, so my whole shower has a rough surface now. Very hard to clean surface. One more time - pictures Peter provided in his reply are pictures "after" not "before", so he didn't even clean the tile in corners! (I paid him for tile cleaning and regrouting. (I didn't pay you $550 for four corners- are you insane?! The estimate included thorough cleaning!!! Which you did do as well. My shower actually looked better before, I regret that I ever hired you. I doubt that any of 4-5 starts reviews are true customers' reviews. I regret that I didn't check all of them before hiring. The only true and honest review is from Charley. This business is a scam and they don't have any experience working with tile cleaning and regrouting. P.M. I request the receipt from you business.

I called this service because the tiled shower in my guesthouse needed a re-grouting and new…read moretenants were moving in shortly. Peter came out and gave me a very fair quote for the work. He mentioned that they could also refinish the engineered hardwood floors, which had started to look pretty worn from the last tenants. And, he said they could also clean and seal the Saltillo tile at the outdoor patio. He explained exactly what they would do to clean up the finishes, which products they would use to refinish and seal them, and how long each endeavor would take. The next day, Peter and his crew were out in force, they did what they said they would and everything looked spectacular. Peter even came out the next day to make final touches on the shower. I really couldn't be happier with the work they did, inside and out. I recommend them highly for the quality of their work and professional integrity.

Jacob isn't responsive. Been trying to schedule a maintenance service for a long time. If he's too…read morebusy or can't commit, he should be communicative about it.

We had a problem with the stained concrete in our outside kitchen…read more The plastic cover burned the outer layer of the sealer . Jacob the owner came on time on Saturday morning and immediately recognized the problem: He suggested trying a less expensive DYI method to save some $$. You don't see this often : He said to call him if this does not work. He even suggested to help me put the sealant free of charge. Talk about an honest guy! I will certainly use him if need be and I recommend him highly for all stone related jobs. THANK YOU JACOB.

This is our second time hiring Eshed. For some reason, we always hire Eshed for projects that are…read morenot - supposedly - his core competencies and Eshed has never disappointed us! Our recent project was to re-do our deck. We had two options: 1) hiring a deck contractor we didn't know the quality of work and the professionalism or 2) hiring Eshed who was not a deck specialist - he's an expert now! - but who had done an amazing job for us before. We decided to go with Eshed and we didn't regret it at all! For the second time Eshed did an amazing job for us. Our deck looks fantastic and everything went very smoothly. Eshed prepares everything before he starts the project so there is no bad surprise along the way. He shows up when he says he will. So it's really a pleasure to work with him because there is no stress at all! He's a perfectionist and that's exactly what makes a contractor an excellent contractor! Eshed - Thanks for the awesome work you and your helper Isai did at our place this time again I'm sure we'll come up with a project #3 for you. Stay tuned

If you are looking for a simple repair or a straightforward project, Eshed may be a great option…read more However, if you are looking for very utmost craft, precision (ie. 1/8" grout lines), working with curved tile shapes and expect a professional partnership throughout where there is no harassment and unsolicited comments beyond the scope of the agreed upon project, then this is not the small business for you. I, too, found Eshed via his five star reviews but was completely disappointed with the way the project unfolded. The initial project quote was 15 business days. Though I had to unexpectedly travel for work and attend jury duty, I ended up being without a kitchen for 2 months. Expectations were not met. Partway through the tile project, my closet broke and a closet expert came to assess my storage needs while Eshed was at the property working on the kitchen backsplash. While showing the closet designer my dresser drawer, it tipped over due to all the drawers being opened. We called Eshed in to help us rotate the dresser back upright and I thanked him for his help. I carried on with my closet consultation. At the end of the work day, while Eshed and I were discussing progress, Eshed made a comment about seeing all of the underwear in my dresser drawers and breezed past it as if it was part of standard conversation practice. In addition to this, while wrapping up on a Friday, he has sent me photos of where he's headed for the weekend and at one point even verbally suggested that I go with him to climb rocks on the beach. These instances, though not tied to the project, demonstrate a lack of professional standard that I expect from the highest quote that came in during my research for a quality tile installation. When all the tile was installed, right when the first wall's grout was applied in the kitchen, I was shocked to realize that the spacing that we were aiming for (1/8") was not at 1/4" or greater in some areas. I asked him if he used spacers to control the spacing and he said no. I asked him why he didn't use spacers and his response was aloof, telling me it was inefficient. This is not the bar of craft of excellence once expected from a project where the tiles cost more than the labour and the labour was already the highest bid across 5 businesses. Upon project completion, the matte black door knob on my front door looked like a blender had been taken to it because of all the broken tiles he was managing while going in/out of the property to cut tile pieces. I pointed this out and he did not make any suggestions to make this right or compromise. Lastly, he had an unprofessional meltdown in front of my electrician, a fellow tradesperson after passively suggesting that the electrical outlets need attention and that I should bring the electrician back (for the 3rd time). He raised his voice, got overly dramatic and read the text message he wrote me in front of the electrician to prove a point that only worsened his credibility. On the final day of completion, instead of calling me out of my office to confirm that the project was complete, he texted me while leaving the property and told me to send a check. No final walk through of the work was discussed. It is likely Eshed will respond publicly with a rebuttal, but I hope these examples as a whole give you the context you need when considering your next tile needs.

Jim and Troy were true professionals. They did a 30 year old house upgrade with a 1500 sq ft plank…read moretile floor, two bathrooms and a full kitchen under very trying conditions, wearing masks right at the start of covid. Both were very respectful of me still having to live here during construction. Workmanship was impeccable. Never saw 3 guys work so hard! Thanks Jim and Troy and Mike Z.

Jim and Troy are THE BEST. We had a smaller kitchen reno and once we spoke with Jim we knew we were…read morein good hands. Communicative, professional, on time and generally just nice. I've heard so many horror stories from friends and family and our experience has spoiled us. We've had so many compliments on our kitchen. Their work and the people they work with are all A++. When it's time for our next project, we will go straight back to this team of consummate professionals.

I recently had my chairs cleaned by AAA 1 Carpet & Upholstery Care, their price is very affordable…read moreand the experience exceeded my expectations! Melvin did an exceptional job cleaning my eight upholstered dining room chairs. Over the years, they had collected their fair share of dirt and stains, but he was able to restore them beautifully. He arrived on time, was courteous and professional, and worked carefully to ensure each chair was cleaned thoroughly. The difference is remarkable. The chairs look refreshed, the fabric is noticeably brighter, and everything smells clean and fresh. Melvin's attention to detail and commitment to quality were evident throughout the entire process. I'm extremely pleased with the results and grateful for the outstanding customer service. I would confidently recommend AAA 1 Carpet & Upholstery Care to anyone in need of upholstery cleaning. And if Melvin is your technician, you can expect excellent care and top-notch results! Thank you, Melvin, for a job well done!

I cannot recommend AAA-1 Carpet Cleaner highly enough. After a guest stayed in my home and…read moreunfortunately urinated all over my pull-out sofa, I was left with a terrible odor and was worried the furniture might be ruined. Daniel, the owner, responded promptly and came out right away. From the moment he arrived, it was clear that he truly cares about his customers and takes great pride in his work. He thoroughly cleaned, sanitized, and disinfected my sofa and cushions, removing both the stains and the lingering urine odor. What impressed me most was that Daniel went above and beyond what I expected. As an unexpected courtesy, he also cleaned the large area rug underneath the sofa and coffee table, leaving the entire room looking, smelling, and feeling fresh again. Daniel is professional, knowledgeable, hardworking, and genuinely cares about doing the job right. It's rare these days to find someone with such outstanding customer service and attention to detail. He treated my home as if it were his own. If you need carpet, upholstery, odor removal, sanitizing, or deep cleaning services, do yourself a favor and call AAA-1 Carpet Cleaner. Daniel is a real gem, and I will absolutely be using his services again. Highly recommended!

Vardan provided excellent service and installed my new backlash expertly and professionally. I…read morecannot recommend him enough, I will use him in the future for my next tile project.

As noted in all the other 5 star reviews, Vardan is top notch. He had the best communication, was…read morealways punctual, careful, did conscientious, thoughtful tile work and left a sparkling work area after he cleaned up when the job was done. I am extremely picky and meticulous and Vardan surpassed all of my expectations!