If I could give negative stars it would be at least negative 10. Stay away from this service provider and from Peter. He charged me $1500 for a shower tile cleaning and regrouting. No words needed, just take a look at the pictures. In addition to that, I have not been provided with a written estimate. We agreed on $540 for tile cleaning, repairs, recaulking for a shower + $125 for bathtub recaulking. When he started the work he suggested to redo grouting for the whole shower: I'll do it for one fifty" he said. I repeated to make sure "one fifty"? Yes. So I assumed he'll charge me an additional $150 for regrouting. It turned out he meant $1500. This business should not be on a market at all. I was not provided with any receipt as well. Update. The answer from Peter is just a joke. The pictures he provided as "before" are actually pictures "after" so nothing changed accept for the neat unsanded grout that I had was removed and replaced with rough sanded grout, the excess of which was not removed properly, so my whole shower has a rough surface now. Very hard to clean surface. One more time - pictures Peter provided in his reply are pictures "after" not "before", so he didn't even clean the tile in corners! (I paid him for tile cleaning and regrouting. (I didn't pay you $550 for four corners- are you insane?! The estimate included thorough cleaning!!! Which you did do as well. My shower actually looked better before, I regret that I ever hired you. I doubt that any of 4-5 starts reviews are true customers' reviews. I regret that I didn't check all of them before hiring. The only true and honest review is from Charley. This business is a scam and they don't have any experience working with tile cleaning and regrouting. P.M. I request the receipt from you business. read more

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I called this service because the tiled shower in my guesthouse needed a re-grouting and new tenants were moving in shortly. Peter came out and gave me a very fair quote for the work. He mentioned that they could also refinish the engineered hardwood floors, which had started to look pretty worn from the last tenants. And, he said they could also clean and seal the Saltillo tile at the outdoor patio. He explained exactly what they would do to clean up the finishes, which products they would use to refinish and seal them, and how long each endeavor would take. The next day, Peter and his crew were out in force, they did what they said they would and everything looked spectacular. Peter even came out the next day to make final touches on the shower. I really couldn't be happier with the work they did, inside and out. I recommend them highly for the quality of their work and professional integrity. read more

Very fast, polite, and timely service. Provided an initial estimate via photos (very convenient), arrived on time, finished the job very quickly, and left absolutely no mess behind even though they ground out the grout in my bathroom. Would definitely recommend this place to friends. read more

I called Mirage Tile and Grout Restoration at 12:45 PM on January 17th, 2017. A young lady by the name of Laila answered the phone. Per the Yelp reviews, I asked for Shaun. She told me that Shaun no longer owned the business as of this past summer. She stated that Peter owned and operated the business now but that he was currently on a job and would call me back. Laila took my name and phone number, and then we verified the information she wrote down. I never received a call back. I was pretty disappointed after reading the positive reviews about Mirage Tile. Anyway, after waiting for three days without a call back from "Peter," I made an appointment with another company (which I reviewed on YELP today) and had the work done. As I write this, I still haven't received a call back from "Peter." Peter, I understand that there are issues running a business, but when potential customers call you, you need to return their calls even if you are unable to do the work, which is both the courteous thing to do and the business-like thing to do, unless you don't care if your business is successful and/or you just don't have the wherewithal to be courteous. read more

Upstairs master shower grout had been cracking for some time. Eventually it started to leak down to the first floor ceiling. Had to get it fixed so search Yelp and found Mirage Tile. Peter responded quickly and came out within a week. He did an expert job of removing the old broken up grout and replace with a strong fortified grout. Job turned out excellent and they did a great job of cleaning up when done. He worked hard and his price was very fair. I highly recommend Peter and his company for grout repair. read more

Sean and his wife Chrys were awesome! Just bought a house and not sure when the previous owners last did a real cleaning of the tile floors. Grout was filthy black...now they're pristine clean! Was so amazed with the final outcome. Would definitely hire them again. read more

Mirage Tile & Grout Restoration - After - Flooring Near Me

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Sean did a fantastic job for us at a very reasonable price. We had 7 year old grout in our bathroom, 11 year old in our kitchen and he both cleaned and repaired everything. We had a lot of cleaning but also needed a fair amount of re-caulking, all of it looked at least as good as the day we'd first gotten the work done. I had gotten another quote which was massively more expensive (triple+). Not only are these guys efficient and pleasant but they're trustworthy, I wasn't home the entire day, in fact I had a friend pay Sean because I couldn't get back, no worries, everything was properly done. I'll recommend Sean to friends and family as well with no reservations. read more

My experience with this company was pleasant from the time I called asking for information, to when they showed up to do to work. We just purchased a home and the grout looked absolutely disgusting. The folks at Mirage Tile & Grout made the kitchen and dining area look MUCH better. I can now see the actual color of the grout! I'm very happy - thank you! read more

All I would like to say I don't know what that dude Charles F. is talking about because I had Sean come out to clean my floors in my whole house and I have tile and carpet. Wow was he professional, yes he was to the max. Another thing was that my son was sleeping and Sean & Bob were working very quietly so they don't wake him up, thanks guys. Plus very polite and the price I got was cheap & awesome . He is suppose to come back out next week to power wash the cement by my pool. I already have mentioned him to all my friends and family. Thanks again for a great job. :) P.S. There is a reason why he has almost all four stars except that dude Charles F. is wrong or he must of gotten these guys mixed up with someone else... read more

I spoke to Peter last Friday and he was very interested in working with me, we spoke on the phone a few different times that day as we sorted out details for a job happening either last weekend or this weekend. A woman who I've never spoken to or heard of calls me later that evening saying she's from the same company and that they're not available for my job, but Peter already told me that they were. She said she wanted to schedule a new time and would call me back. She never did. I even reached out to Peter twice and he hasn't returned my texts. I don't understand businesses like this. My husband and I were ready to spend more than $500 for their services but now we will hire someone else. read more

Made my awful tub and shower look like new. Nice man. Will use Mirage when I get to my next house.

Gave them a call early in the week and scheduled them to come and clean counter tiles and floor tiles today. They were professional, arrived on time and did a fantastic job. Overall great experience with this outfit and would use them again if/when necessary. read more

Sean, Thanks for the awesome job on my rental! We had an extremely dirty tiles and grout with grease left from our previous tenant. Sean was on time and put out his best on the floors. They look amazing again and I am defiantly satisfied with the professionalism and outcome of his work. Thank you! read more

I am very pleased with the hard work Sean and his lovely wife Chrys put into stone work that the original installer neglected to treat 7 years ago in my bathroom. Now they are clean with a protective coating that will last for one year!! Good job, Mirage Tile & Grout Restoration!! read more

Keep looking. These are not the guys you want. Shawn came over and gave me a quote that was a lot cheaper than the other Tile and Grout restoration place I used. However, when the day came for actually doing the work, the price mysteriously went up. He told me to show him the original quote, but I did not have it on hand so I reluctantly paid the higher price. I had them come over to do two things: Clean and reseal the kitchen floor tile and bathroom floor tile, and then re-grout the bathroom shower tile that has grown moldy over 1 year from lack proper sealing when it was installed initially as well as lack of cleaning. Let's start with the re-grouting. He had a guy come and partially re-grout my shower. I say partially because the guy only redid the top layer of the floor, and maybe 1 feet up the wall, but did not do the whole shower. For $280 for the regrouting, I would have thought there would be a little more work than that. The guy spent a total of less than 2 hours for the shower job, for $280. Let's assume the small amount of grout and sealer he used cost $40, so I'm getting charged $120 per hour? Pretty high price for labor, without the use of any sort of high end cleaning tools. This was for all hand work. To top off this job, he did not even clean the tile. I mean, wasn't this TILE and grout restoration? They seemed to forget about the tile portion. Now for the tile and grout cleaning and resealing in the kitchen and bathroom. Shawn charged me $1 per square foot. Which would have been fine if he had done a good job. The kitchen tile was about 4 years old, and the grout was stained. He said that he did not need to use his high powered machine, and that a hand acid wash would suffice. I trusted him. After about 45 minutes of work on the kitchen, the grout was "cleaned" and very wet looking, and I asked him if it would look clean and he assured me that after everything dries, it would. Well the next day, it still looked like crap. In fact, it didn't look like he had done anything at all. Where is this high powered machine that they show in the yelp photos? The lower quote he gave me was based on a smaller square footage of the kitchen that he measured, then amazingly my kitchen floor grew in a week. How is that even possible? Oh one of my tiles had this weird black stain that wouldn't come off. I've tried to get it off in the past and was not able to. But shouldn't a "Professional" Tile and Grout cleaner be able to do it? He tried for a couple of minutes, but then said he can't do it. C'mon. What am I even paying you for? Oh one other thing. I asked him how often I need to have the shower tile re-grouted since he is actually sealing it this time. He said once a year. Really? I need to pay him $280 per year just to have the shower tile grout in good shape? Or maybe he did a bad job on purpose so I would to keep calling him. Well the joke is on him. I won't be calling Mirage Tile and Grout again. Price Quote = B Actual Cost = C Skill = F Knowledge = D read more

I've been meaning to wrote this review for a little while now. I moved into a new home just over a month ago. I did some research on tile cleaning and found Mirage Tile & Grout Restoration on Yelp. I contacted them and set up an appointment for an estimate with Sean. Sean showed up on time, was polite, knew what he was talking about, & explained everything clearly to me. I had a couple other companies come in and give me estimates. Prices were pretty competitive, but what separated Sean from the others was his professionals and attention to detail. I set the appointment with him. Sean came in and worked tirelessly for over 5 hours. He took his time and did the job right. The tiles really came back to life. I couldn't be happier. The only thing you should keep in mind is that they do not re-grout. They clean the grout, but you can't restore the grout to original condition without re-grouting. Thank you Sean! read more

I cannot say enough about Mirage Tile & Grout. I had a few places in my bathroom and kitchen that needed grout work. A pretty small job, but they came out nonetheless when most said it was too small of a job. Not only did they get the job done, they went above and beyond. My kitchen tiles were very dirty and nothing we did got it cleaned. VOLUNTARILY they began cleaning the tiles and made them look brand new. I HIGHLY recommend them for all your tile, grout and cleaning needs! read more

really great service, would definitely use again ! Shawn came over and did a cleaning restoration on my kitchen and bathroom I could not have been anymore satisfied the work was great my place looked like the first day I bought it and the service was very professional Shawn was more then polite and courteous to our whole family. And previous to Mirage tile and Grout worked on my house I had gotten a few quotes and Mirage's price beat them all!!! Don't look elsewhere you have found the best in the business and will save you a few extra bucks in your pocket !!! THANK YOU Mirage team and Shawn you guys are the best!! read more

I was so impressed by Sean. He arrived on time for both visits, he quoted an incredibly fair price - so reasonable, and performed excellent work. Sean cleaned up my master bathroom shower floor that was never installed correctly and as such the water would remain on the white tile, over time staining it a dark grey. He was amazing as he cleaned the entire surface changing the grey back to white -- couldn't believe how outstanding the outcome was, plus he pressure washed the tiled walls of the shower to a shiny white. Sean also took a rather sad looking garage floor covered with many oil stains (very old) and black paint that had spilled over 4 months ago. In a short amount of time, he renewed the look of the garage which now looks almost like it did 7 years ago. Sean is the best!! I am so lucky I found him, and will recommend him and Mirage to my neighbors and friends!! read more

I called Sean from Mirage to come in and do a sample on my tile in my Hair Salon. I thought my tile was permanently stained so Mirage was my last resort as I have had others try to restore them. Sean did a sample and was able to get the tile looking new. He came back to do the 1700 sq ft of tile I have and he did an amazing job. He was on time, courteous and a very fair price! Do not hesitate to call Mirage. This company is the best! read more

I called to schedule them to come out to give us a bid for restoring tile in three of our apartment units. Peter was supposed to go out to see the units two days later. I called to check in to see how it went and it turned out he never went out. Two days later he went there and then said he would work on a bid to give us. He promised it every day for a week. We never got the bi. After much wasted time and energy, we are now going with a different tile company. read more

Wow, is all I can say. Sean has done my tiles, my carpets, even brings someone in to polish my granite. These guys do everything! And at the best price. Everyone else quotes me at least double what these guys did, and they did the job better then every other place I've gone. I definitely recommend Mirage! read more

I have no idea what that guy Charles was smoking, but I can't believe he gave 1 star to Shawn. Shawn is 5 star all the way. I needed some work done in two showers. I called, Shawn picked up on the 2nd ring. We set an appointment for the following week that worked for both of us. He texted me the day before to confirm and showed up on time. This alone puts him way above most other contractors out there. Then the work he did was great. He was fast, clean and he charged a reasonable price based on the work that he did. What more can you ask??? Well, this. I had a nice conversation with him while he was doing some of the work. I consider myself a good judge of character, and Shawn is a genuinely nice guy. He seems like an honest, hard-working man who take pride in what he does, and believes in a fair days work for a fair days pay. My advice is to use Shawn's services with complete confidence. Ignore Charles' review and take a look at ALL THE OTHER REVIEWS, who give Shawn 5 stars and nothing but good words. read more

Just had my rental home serviced one week noticed works for me they came out service the area just in time for my new tenants too move in great service . read more

I have some ceramic tiles on my kitchen floor that haven't been cleaned since they were installed 9 years ago. The 1 inch grout in between the tiles was filthy. Needless to say I contacted Sean @ Mirage and he was able to come over on a Saturday. He did a demonstration of how clean the tiles would get using his non-toxic solution, and gave me a great estimate. They cleaned the tIle in the kitchen and both bathrooms in around 3 hours. Honestly, the tiles and grout are cleaner than when I bought this house! Now they are sealed, and I'll be calling Sean again next year just to keep them in tip-top shape. Couldn't be happier. I'm never calling COIT again. read more

Wow! I believe in family run business's as my family all run their own mom and pop companies. I was so disheartened at first not finding a price and company I felt comfortable with, I was going to give up and use Stanley Steamers. I don't remember how but I stumbled upon Shawn and hoped for the best. His service turned out to be more than exceptional! I am not very good at following up and Shawn not only gave me a wonderful deal he was determined on making this cleaning occur for me! He was so caring to my situation and he was surprisingly 30 mins early which I LOVED as I told him I needed this done as early as possible. He had a wonderful bright smile with such care and consideration. His wife Chrys was beautiful and so sweet! I explained my concerns, problems about allergies and such. They were beyond receptive and they did a marvelous job! My floors are white and spotless! They filled my place with such positive loving energy. I'm beyond impressed and recommend them as much as possible. #RelationshipGoals - I can't wait to use them again! THANK YOU!!! read more

This is a hard working, honest and thorough company, they stuck to their estimate even though they ran into some old grout issues and had to replace it. They arrived a little early which was very good for us. Highly highly recommended. read more

When I moved into my apartment, the shower looked as if it hadn't been cleaned in years. Sean and Chrys made my shower look brand-spanking new! It was just like one of those before and after transformation pictures. Kinda makes me wish I had taken some photos!! I was impressed with how thorough they were and how accommodating they were to my schedule. I doubt my shower will ever get back to the way it once was. And if it should, I know exactly who to call! Thanks Sean and Chrys!! :) read more