Johnny was wonderful. I looked hard for a cobbler to give my business to. He was considerate and…read morepatient with me as we spoke through google translate. I had him stretch the ankles in my super tight blundstone boots and he did a great job. He did say they might shrink back, since we did not replace the elastic, but I do feel he provided some decent stretch for the cost- they are much easier to take on and off now! Would absolutely recommend Johnny to anyone I cared about.

Yes, he does shoes repair. The only thing is he doesn't speak English and let's you know very…read morequickly when he hangs up on you!

I took 5 pairs of shoes here in varying needs of repair and they did everything with great care and…read moreprecision. Quick service and super cute couple who run the shop.

The man who worked there did not speak English, which is fine, I can use Google Translate. BUT he…read morekept touching me and rubbing my shoulder, forearm, upper arm. You can communicate with hand gestures without touching a complete stranger. I went in to get extra holes punched in my purse strap. I noticed he was touchy immediately, but excused it at first bc he didn't speak English and I thought he was trying to communicate and be warm. But he was doing it while I was showing him my purse, over and over, and you really don't need to touch me to get my attention, I'm standing next to you. He then grabs my hand to hold the purse strap while he as punching the holes. Then touched my wrist to admire my bracelets. When I went to grab my phone to use Google Translate, he keeps touching me (rubbing my arm) again. And in the moment, I'm like maybe he's trying to communicate something, but I don't understand Korean, and he kept speaking Korean and rubbing my arm. Like you can tap my arm to get my attention or point, but he's already got my attention, why is he rubbing me w his dirty hands? Anyway, I was gaslighting myself and excusing it for miscommunication, but even after he finished, he kept rubbing my arm, then approached me for a hug. Like what cobbler hugs a complete stranger/customer?! I definitely noticed him checking out my chest. When I left, I just felt so dirty, violated, and grossed out. What a sleazy, dirty, and creepy old man! You can just feel it when someone is being inappropriate.

I had an old favorite crossbody bag that ripped a few years ago. I kept meaning to get it repaired…read morebut I just forgot about it. I found Eletea after reading a number of reviews, and I'm SO GLAD that I decided to go with them. I completely forgot to take before and after photos, but the owner did an AMAZING job! The shop is small and unassuming, but the owner is friendly and very down to earth. He charged me $15 to fix my favorite bag!!! When I went to pick up my bag, I couldn't find parking, so he told me to pull up to the front of the shop, and he walked my bag right out to my car! I definitely recommend Eletea, and with the way I handle my bags and purses, I know I'll be going back with all my other repairs!

Excellent service. I've taken my broken luggage, fixed the zipper. I've taken several pairs of…read moreshoes that he fixed beautifully and I can get a good amount of wear. He saved so many pairs of my good shoes.

Just a quiet and honest man who meets promised-delivery dates and gives straightforward pricing.read more

I need keys copied all the time so this man has come through consistently throughout the years!…read moreQuick and efficient in his services and keeps it affordable. In and out in less than 5 minutes and it's a few bucks. Can't ask for more.

Took my husband's belt to get repaired and they fixed it on the spot! Great job and excellent…read moreservice. My first time there and I will be back!

!!! DO NOT EVER GO HERE !!! Do not take your items,…read moreespecially higher end items to this business. They simply do a sloppy, reckless job and attempt to place the blame on the customer, calling them liars and stating I was a "bad man" for attempting to right the wrong that was done to my wife's shoes. We dropped off a pair of fairly new Margiela Tabi flats for a simple heal resole and added a small cushion on the inside of the shoe. That was on June 15. We picked up the shoe this Saturday, July 11 and initially was only shown the bottom of the shoe where the work was done. Fine, placed in the bag and took them home. When I got home, I showed my wife and found there had been a stroke of paint or some black material on the right side of the right shoe. We attempted to wipe off with a wipe but was only faintly coming off. I called the shop and the asked I bring it back because they could take care of it right away. I came back, showed the shoe and then proceeded to get verbally harassed by the shop owner and the young guy working on shoes in the back. They first claimed that it was not paint and it was the shoe material that peeled off, but yet they could not explain why the material of the shoe still felt like leather and not felt that was everywhere else around the shoe. I also showed a picture of the shoe when dropped off stating even it was "peeled off or cracked" that wasn't how we dropped the shoe off and yet the shop continued to lie and state they had no explanation but only said it was not their fault or doing. They then attempted to say I placed the paint there and that "it couldn't have been them as they never painted the shoe" I advised it was clearly not on purpose which we weren't stating it was but the shop failed to take any accountability, simply stating they could not explain it nor fix it but refused to take any action to rectify the situation. Lastly, they gave me my money for the service back, which wasn't even the full amount and told me I was a bad man before walking away. My wife called after I left to speak with someone and the shop worked ended up texting her back to argue and attempt to dispute any responsibility. Disgusting place. These are very expensive shoes and the fact they refused to just take any responsibility and instead place the sole blame on my wife and I when we literally had a picture of how they were dropped off is disgusting and I would never give this place another cent or second of my time.

I had such a great experience at Los Feliz Shoe Repair. Harry was incredibly kind and helpful--he…read moreadded two extra holes to my Loewe belt for free after I recently lost 20 lbs and nothing fits anymore. It was a small fix, but he took the time to do it perfectly and didn't charge me, which honestly meant a lot. You don't come across that level of generosity and customer care very often these days. Highly recommend this shop if you're looking for quality work and genuinely good people.

I need arch support and have worn Rockport World Tour Classic sand nubucks for years. They…read morestopped making them, companywas sold and shoes I bought weren't near as good or comfortable. Newly adopted husky, lots of walking, the soles were falling off. Harry recommended a new sole for the length of the shoe and now I have my Rockports back. He'd fixed shoes for my wife years ago, and I'm glad I remembered this place. I have another old pair of WTC's which will soon be ready for the same fix.

Best dry cleaning service I've ever used! They never disappoint and my clothes always come out…read morelooking brand new. Customer service is top-notch! Have used them various times for last minute alterations and cleaning services -they have always come through!

I've been coming to this family-owned dry cleaner for over 30 years, and I can honestly say they…read moreare the very best in Los Angeles. They're so good that I now live in Santa Monica but I still make the commute here. The quality of their work is consistently excellent--whether it's everyday shirts, delicate fabrics, or special garments, everything always comes back spotless, perfectly pressed, and handled with care. The value is great. The service second to none. Over the years, they've saved me more than once with last-minute requests, always going above and beyond to help. What really sets them apart, is the warmth and professionalism of the owners. They know you by name, greet you with a smile, and take genuine pride in their craft. They even give you some great recs if you travel to Mexico lol. It's that personal touch and reliability that's kept me coming back decade after decade. I really do love this place.

I referred a friend who came here several times in the past few years with decent service. Recently…read morehe paid $90 to fix the heel of his shoes, which cracked. They convinced him to replace the entire sole (Aug 24) he wore it two times, the second time the heel came off. He took it in to see what could be done to reattach the sole. What's the point of fixing a shoe with no warranty. They got defensive and shooed him away without hearing what he needed. So I guess he won't go back anymore. By the way, I've also brought my boots here and they did a great job. But if you can't guarantee your work after it leaves the store, how do you build trust. it's not like Costco where we beat it up and are asking for something ridiculous and a full refund. Our trust has been broken and I will not refer anyone here anymore.

I used to take my shoes to La Gondola pre-pandemic, but then we moved. We recently moved back and I…read moreneeded the tips of my heels replaced so I went back. I'm not sure why this place isn't rated more highly. I got same day service for a great price. The quality of the work was still fantastic and the gentleman who assisted me was very nice. I will be back.