Beautiful results on my dress shoes. I had to have them for a trip and he was able to repair them quickly for me. The elastic on the sling-back straps broke. He replaced the elastic and polish toe scuffs. Thank you!! read more

My husband lost weight and needed more notches in his belt. Hard to find a cobbler these days. Found this one on Google. Went in and took 3 belts. Owner did them while we waited. Excellent job and price! I would give him 10 stars. I read the reviews for one star and usually just laugh because some people complain about everything and never pleased. My husband was very happy and the belt notches were perfect. If I have to have anything else done I will definitely go back! read more

Thank goodness we still have experts to repair shoes!! Took three pairs of heels in to be repaired. They look brand new!!! I'll be back!

I can't say how many times Geneva Shoe Repair has amazed me with their craft! I picked up shoes today that my husband dropped off last week. He stood in the rain for hours at a football game and two days later they were still wet inside and out. Geneva Shoe Repair not only cleaned up and polished the outside but also pulled the inside sole out, which had become removed, cleaned it and glued it back in! These guys go the extra mile and are very reasonable. THANK YOU! read more

I was given a special bag as a gift but the fastener on the front came apart. The owner quickly found the missing piece in the lining of the bag so he could repair it. He took the bag apart, retrieved the missing tiny screw, put the fastener back together, restitched the very nice leather bag so it looks like new and had it all done for me when he said he could. He was friendly & helpful. I highly recommend the shop. read more

I needed a snap replaced on my leather jacket. The owner checked his inventory and had a matching one in stock, so he did the repair while I waited. This exceeded my expectation for service. Thanks for a great job. read more

The repair work done on a vintage leather was done amazingly well & at a reasonable price! So glad I tried their service!

My gosh....the service I received was impeccable....in fact, going in their place of business was a breath of fresh "leather". Did you know they customize? Whole heartedly recommend. Thanks guys. I want to work for you. read more

From polishing my motorcycle boots at the end of a season to repairing my leather motorcycle gloves, always had a great experience with this business. I haven't had any shoes repaired, but it is where I'll go when those boots need new soles. read more

High quality workmanship converts expensive old shoes back to their original usefulness.

My normal shoe repair placed closed and I was off to look for a new place...I helped and was near the location. I called before I went in to make sure that they re still in business and a very nice and kind gentleman answered the phone and answered a few quick questions. When I came in the young man greeted me with a smile and I asked if he could fix the heels (the tips) in about one day...he said no problem and I left with the ticket and when I came back they were done beautifully and I was off wearing one of my favourite pairs of shoes :) The only issue I have which is not really the shoe repairs fault is that it is right next to a dance studio place so the parking lot is packed and hard to get out of and also I was treated very rudely while trying to get out of the parking lot by several 'dance moms' so go perhaps during off hours. read more

I had my pair of wing tips (classics!!) re-soled twice over the last several years and no issues. I'm pleased with the work they do. This is a small shop and there's nothing fancy but they do a solid job and really, that's all I'm asking for. read more

I recently took a credit card holder there for repair. They made no effort to make it look good, just stitched across the top in a thread color that didn't match and looked like it was done with no regard to what it looked like. Looked like it had been done by someone that didn't care at all. I would never go there again and certainly wouldn't take shoes or a purse there. read more

I recently had a pair of shoes repaired there. They gave me my shoes back with a rip in on top, divits in the heels and color inside the shoe that should have been cleaned up. When I returned them and asked four them to fix their mess, they promised to call me back after they determined how they would approach it. Then NEVER CALLED me back. This is horrible and I will never go back there. read more

I have done business with this Geneva Shoe Repair for soles and heels on my cowboy boots for 15 to 20 years. I used to be very pleased. But, as all firms they have changed hands. Over the last couple years the quality of work has gone down significantly. It was brought to a head when they ruined a pair of Tony Lama Caiman Boots. They replaced the full sole of a medium toe boot with a full round, which of course widens the toe and makes the top of boot stretch across your toes - ultimately unwearable. When I pointed it out they did little to correct it, but they kept them for two weeks to work on them. When they returned them, they suggested that I try to wear them. I did as asked. I could not wear them for a full days work or an evening out. They sat for a long time. I took them back in early September, and explained the problem. They stated that they would fix it. I came back in late September, "still under repair". Same answer in October. Same answer in November. I returned today (late December), my Caiman Alligator Boots were in pieces, and they did not have any idea how to repair them!! Actually it is a simple repair. While they are nice people, they are simply incompetent at their trade. Do not use Geneva Shoe Repair. read more

They just ruined the inside of my favorite shoes, which I left them for heals repair. And they didn't have the decency to admit it. They kept repeating this is how I gave them the shoes. I know my shoes!!!! So mad. I am NOT recommending this business! read more

I have brought shoes to this repair shop for years and all their work has been top quality. Most recently, I brought in a pair of high-heeled boots which need a replacement heel. The lady checking me in explained that they would fix it and fill the hollow heel for both left and right boots so that I wouldn't need to return immediately to have the same problem fixed with the opposite boot. When I returned to pick up my boots, I neglected to note the store hours and arrived 10 minutes after closing time. The gentlemen were just leaving but cheerfully let me to pick up my boots. I so appreciate the consistently good work and pleasant service provided by the folks working at Geneva Shoe Repair. read more

This was the worst experience I have ever had with customer service. I had to make four trips. Still wasn't right. Did not give back my money. Horrible horrible horrible. Don't go here or you will be disappointed. read more

Not impressed at all with some stitching they did on my work shoes. It was very irregular and totally obvious as the new stitching didn't match what was already there. Another pair of shoes were resoled, and the glue was leaking out the side of the shoe. They were like "too bad" and didn't offer any type of resolution. I could go on and on but the bottom line is, don't go there. Poor customer service, poor quality, poor everything, but high price. Next time, I'll just get new shoes. read more

They completely ruined my shoes. So pissed. Brought in a pair of very expensive Chanel flats that needed the bottom glued, and they took the liberty of "fixing" the heel which I didn't ask for. They sewed of huge pieces of different colored leather to the inside AND OUTSIDE. Completely ruined my shoes. Will never go there again. read more

They resoled my favorite pair of suede boots quickly. Very professional and extremely happy with the result.

They ruined a vintage pair of boots I had them repair. It took them 3 1/2 weeks to get the repair done, the new leather color and finish didn't match, leather was stitched on crooked, and stitching was terrible. Really sloppy work. Would never trust them with anything leather. read more

So awesome! They have fixed my favorite pair of shoes over the years so I don't have to throw them away! They are friendly and hard-working and are willing to try almost anything. read more

I've been going to Geneva Shoe Repair for years! They're my go to place for all of my leather repair. I've had everything done from boots resoled to work done on my custom leather jacket. They've done belts and straps for me as well. The owners are incredibly nice people and always very friendly. read more