This location is by far the best and cleanest gym I have ever been in. While getting a tour from Jonathan the Sales Agent I noticed that the facility is very clean, the staff is nice, and while on the tour the maintenance man was cleaning the bathrooms all of the common areas were spotless and smelled clean (very good sign). I even got the best peanut butter smoothie from Rich. Every gym in LA should use LA Fitness as an example. will definitely be coming here more often. read more

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I'm a regular gym-goer and have been a member at several gyms in this area over the past five years. Unfortunately, l've been consistently disappointed with this LA Fitness location since joining. The only real positive is the convenient location. Beyond that, the gym is poorly maintained and disorganized. Dumbbells are constantly scattered all over the floor and never returned to the racks-especially the lighter weights, which are the ones most people actually use. It makes workouts frustrating and inefficient. The staff are generally nonchalant and don't seem to take much initiative. At other gyms I've belonged to, employees actively organize equipment and help keep things running smoothly. Here, that effort is noticeably lacking. On top of that, multiple machines-especially popular ones--have been broken for weeks with no clear timeline for repairs. To make matters worse, this is one of the busiest gyms in the area, so the disorganization and out-of-service equipment are felt even more. Overall, I expected much better for the price and reputation. Right now, this location falls far from short. read more

Awful experience. You can do better than this place by a long shot. Place is so dirty and the personal training supervisor, Hugo is rude and unprofessional. When you try to cancel your membership they attempt to manipulate you and shame you into keeping it, and make it as difficult as possible. I've reported them to the FTC as they've been sued before so hopefully someone fixes it. I've never had quite this bad of a customer experience anywhere except maybe the DMV. read more

Came here with my aunt and mom because they had the 1 week trial and the customer service guy is so rude. He basically made it feel like we were trying to cheat the system and was talking down on us. The other person there was just quiet and didnt say a word. But this one kept asking so many questions and speaking in a condescending tone. Probably trying to scam us. Is this how they are supposed to treat their customers?!? Glad we only had the trial cause no way we would be willing to go to a gym that treats people this way. read more

Terrance B. was my Master Trainer and he did an excellent job while working out with me. We worked on building up my weight, getting my body strengthened, toned and on straightening my posture. Terrance took time to make sure I was always doing the exercises correctly and gently encouraged me to go a little bit further each time. Knowing that I was an elderly client he didn't push me too hard, I appreciated that he is sensitive in that way. He had specific workouts for me to do and made sure I got a full body workout each time. Being that I was out for a whole year from coming to the gym due to my circumstances I was able to get all my paid training up to date and finished strong. Thanks to Hugo for working it all out so I could quickly catch up and complete all the classes that added up due to my absence for that previous year. I enjoy this particular LA Fitness, it's close to my home and the facility is kept clean especially the changing area for the women. They have a swimming pool, hot tub, sauna, and free parking up to 2 hours. They also have Kids Club Hours available (call to confirm hours of availability) I enjoyed my time there and will be back as a Silver Snneakers participant with Leslie who my sister recommended as an excellent teacher. read more

Got flies? While I would like to give this gym a better rating as staff and overall facilities are decent, I can not look past the amount of flies covered on the shower walls in the swimming area. After multiple complaints to staff over weeks, apathy is the only response provided by them. A vector-control issue is really not my idea of a hygienic facility. For managment- rather than apologizing or providing an excuse for this in response below, please take the time to hire somone to take care of the issue, it will go a longer way. read more

LA Fitness - Flies cover the pool showers, for weeks now. - Gyms Near Me - Alhambra, California

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This place is becoming filthy, always.broken machines, old equipment and sometimes overcrowded. The one in Norwalk should be a model for the rest of LA Fitness. The pool water is also dirty. I wished there was a new option around the area. read more

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This place is a scam! I was told that if I cancelled my Pilates membership, I'd lose the "discounted" rate permanently, and would need to pay a fee to freeze my account every time I'm out of town. I later found out that this rate is actually available to anyone at any time! They claim you can freeze your membership before the next billing cycle, but don't clearly disclose that it actually has to be done halfway through the current cycle. It makes the whole process feel unnecessarily complicated. Why not allow mid-cycle freezes or prorated adjustments? Either their system is outdated, or the policies are designed in a way that keeps customers paying for time they can't use. I also find it funny that they only reply to positive reviews here, when they should really be acknowledging the negative ones. Terrible customer service but I guess the managers don't care! read more

I've asked multiple times about getting new mats and the guys who you sign up with for memberships always just give me the run around and they could care less, as if I'm asking for something crazy. I literally told them that they should order new mats for stretching and for people to do abs, they acted like I was bothering them and went back on their phones. I pay $40 a month for my membership and having mats should be bare minimum. read more

LA Fitness - Gyms Near Me - Alhambra, California

I want to thank Oscar, Assistant Personal Trainer Director. Oscar was so welcoming, he made me feel so comfortable, at home and part of the LA Fitness Family. I signed up for training sessions. Oscar took the time to discuss with me my goals, my lifestyle, training options. He ensured that I understood and felt comfortable with the process. As he did my fitness assessment, he took into account my injuries l, strengths and weaknesses. This whole process took two hours which flew by. I greatly recommend Oscar, he is the best, and very professional, check him out, you won't regret it. read more

LA Fitness - LA Fitness Assistant Personal Trainer Director - Gyms Near Me - Alhambra, California

One star because I pulled in, turned around and left because the club-line to exit was a huge nightmare!!! I was asked to pay $1 for exiting lol!!! Everyone mainly parks in a parking garage that requires you grab a ticket and upon leaving your going through a human gatekeeper that charges you if you don't get your stamp inside LA fitness. The problem is that there's only one gatekeeper and combine that with 30+ cars waiting, your sitting there for more then 20 minutes trying to get outta there. That's experience alone made me not want to go back there again. read more

This gym is my favorite, because it's rarely packed. You always get any of the thread mills when you're here. And you don't have to stand around waiting for one to be available like in the other gym's. They also have parking garage that isn't too difficult to find parking. read more

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I am wishing & hoping that they have LOST & FOUND. I Forgot My Black Longsleeves tied up in the door upstairs where we attend the Zumba Class today, Monday, June 2nd, 2025.. I hope somebody found it and turn it in to the management, it's my favorite. I hope they did not throw it away.. I tried to call the gym but unfortunately no one turned in a black long sleeves.. I will try again my luck tomorrow.. Keeping my fingers crossed.. Thank you who ever turn in my sweater, I have my sweater back.. Thank you so much.. read more

LA Fitness - Gyms Near Me - Alhambra, California

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Get a new GM. I went into the LA Fitness in Alhambra in hopes to get a membership and transition gyms as the one I was previously at would be too overcrowded. As I was there being attended by a sales counselor I felt a really uncomfortable and disturbing feeling that I was being watched. As I peeked over my shoulder I noticed that the GM Sal was staring at me with a face of judgement and discrimination. Once I clocked it at that point I noticed longer wanted a membership or even wanted to be there due to how uncomfortable so I just made up an excuse and left. As a GM never make your clients or customers uncomfortable because due to that you lost a sale. read more

As a former manager I would recommend replacing the current General Manager you have running the store. I've been to this gym and while I have been there I've noticed the General Manager Sal yelling and degrading his sales counselors and staff members. Before I was a manager I was a regular worker and I've been through scenarios like that and understand how draining, how frustrating, and how burdening it could make someone feel. If you guys want to improve the way your store is operating that is something I would suggest because rather than degrading his workers he should encourage them and give them advice on how they can improve. read more

This LA Fitness in Fremont shows a complete lack of care and professionalism, especially toward seniors or anyone who doesn't speak English fluently. My mother came in simply wanting to sign up for a short gym membership, but the staff made no effort to translate or help her understand the terms of what she was signing. As a result, she was unknowingly signed up for two months instead of one. When we realized the misunderstanding and asked for a refund just a few days past their short cancellation window, the staff refused to help. We spoke with multiple employees, including Genesis, Sal, and Kathy, and were all told the same thing: "She signed the agreement, there's nothing we can do." Not one person showed empathy or made any attempt to escalate the issue properly. To make things worse, my mother has medical issues that make it difficult for her to access the gym safely, and yet the staff showed no concern or flexibility. They treated her situation as if it didn't matter. We were told a manager named Kiran might call back, but instead, they suggested calling the member service line ourselves. It was a complete waste of time and showed how little they value their customers. This location needs serious training on how to treat people with respect and compassion. They do not care about seniors, non-English speakers, or anyone with medical needs. If you or your loved ones aren't fluent in English, do not come here. This gym will take your money without care, understanding, or basic human decency. read more

Only reason it gets a 2 star is cuz it's huge and pretty remodeled compared to other LA Fitness/City Sports I've been to. The employees and the gym goers are both horrible at this location. Normally at my gym, the employees will walk around and clean and organize things, I didn't see a single employee walk onto the gym area only stayed at the front. The people are horrible though, the dumbbell rack isn't even close to organized most aren't even in pairs. There were basically 0 cable attachments, so I assume people steal them. The locker rooms weren't remodeled at all and pretty dirty, the gym itself was pretty dirty, a lot of the machines were very worn out and some felt broken but were still in use. I could only imagine how dirty the pool is. The cable stack I used was missing the 1.5lb weights at the top, idk how that's even possible to break. Overall, you can just tell neither the staff or gym goers have any respect for the facility. Will try out some other LA fitness nearby cuz this one sucks. This gym is the epitome of LA, looks all nice from the outside but once ur inside it kinda stinks. Don't come here if you actually wanna get a good lift in. read more

LA Fitness - Dumbbell rack is so unorganized u have to scavenge for a a pair of dumbbells u want. - Gyms Near Me - Alhambra, California

Are some machines rusty? Yes, but are they unsightly? No. Operable? Absolutely. LA Fitness is clean. There's a decent amount of ellipticals, treadmills, and several stair masters along with stationary bikes if you're working on cardio. They offer a pool and sauna which I've never used, but I do appreciate the available amenities. Are the rumors true about the pool water looking murky as mentioned from prior reviews? Yes. Which may be a reason I haven't jumped at the opportunity to do laps. However, the facility offers 2 hours of validated parking in a covered garage, along with child care services at an additional cost if needed. Does the covered garage offer EV stations for charging, too? Actually, yes. They also offer a third party in-house juice bar if you're low on protein or feeling weak. The staff and front desk are great too. Just a heads up, the parking attendants are only there M-Fri. Weekends are free. The two star dock is for murky pool water, limits to complimentary parking on weekdays & outdated machines. read more

LA Fitness - Gyms Near Me - Alhambra, California

I just moved back to Alhambra. This is far and away the worst LA Fitness. After two weeks coming to this gym, it's too tightly packed, overly crowded, rude staff, and the parking "validation" still requires you to stop and explain to the parking attendant that you swear you scanned the ticket. Just insanely annoying. Cancelling my membership and requesting my sudden annual charge refunded. read more

I've been going to this gym primarily for its pool, with the hope of finding quieter swim times. Unfortunately, the pool's cleanliness is a significant concern, as others have pointed out. The water is consistently murky and leaves an unpleasant salty aftertaste. Often times one of the three lanes is occupied for swimming lessons and it could cause the pool too be overcrowded and make it difficult to get a good workout. The showers are equally bad, frequently dirty with trash and hair on the walls and floors, and some stalls suffer from weak water pressure. The Monterey Park pool has the same problem (but with no swimming lessons that l've seen). read more

Why are there no paper towels? I saw a lady that brought her own...what is going on? Everything else is fine.

Attachments to cable machines are always missing. Dumbbells are never maintained or put away. Probably one of the worst LA fit gyms I've ever been to read more

LA Fitness - Attachments are ALWAYS missing - Gyms Near Me - Alhambra, California

This is a big location with unorthodox parking that needs to be validated by the LA Fitness front desk. Overall, you come here to get the job done. Often times, it is packed just like any other gym, especially during rush hour. You'll get the occasional "gym bros" waiting for the bench press doing 8 sets per person and taking a 5 minute break between each set. Cool. If you want to avoid all the busy times, come during off hours or early in the morning. They do have a lot of machines to pick from. read more

Very disappointing to sign up for Pilates and pay an extra 99.00 per month and not have any available classes. I am going on the second week trying to get a class. Was only able to reserve two last week. I was waitlisted and that was a waste of my time. I will give this another week and if I can't get classes I will just cancel. Why hype this up and presell if you cannot have the space and time to accommodate! read more

The gym has really gone downhill since new management arrived. I tried calling literally 20x and they hang up. I have it on record. That is plain rude. At this time they're not bombarded by people as it is not peak hours. Plus, I had a legitimate question for them in regards to membership. I'll take my business elsewhere. Everyone better step up their game! The Sales people are rude at times if they're not getting a sale and the fitness trainers disregard people when they're asking them how to properly use gym equipment. At least pick up and lie to me and say you're busy rather than not pick up or blatantly hang up within 2 seconds. read more

LA Fitness - Gyms Near Me - Alhambra, California

Ever since the other LA fitness location shut down, it went downhill. By this I mean overcrowded, staff is rude and can't handle stress, people loitering in the aisles, if you're on equipment with big headphones it's common where someone asks you if they can use it after you as you are using it (not on your phone sitting on it). One day I had 2 people ask me. There was a couple doing PDA kissing with their arms around each other in the walkway. It was the trashiest thing and NO ONE SAID ANYTHING. I get that they arent paid much, but they can at least tell people not to loiter or to loiter outside where there's benches. Today, they told my mother in law to leave. Yes, leave. There's 2 sides to every story so I will say both sides. This is an every day thing and they are regulars. We have been going to this for years daily. Staff is often very nice and always has a smile. They also would tell you when a membership expires. Hers had been expired since august, and they go every day. Even yesterday. No one said anything. However, in the past, they did. Her being straightforward, she had mentioned this. I suppose that hey took that as hostile being confronted on it? They told her to LEAVE. Her response was.. not as nice, saying F you (I would too if someone told me to leave a place that I had gone to for decades and staff suddenly became ignorant). She spoke to the manager and the manager had apologized profusely. What is happening to this location? Can they not control their staff? Are they hiring thugs? Needless to say, this is why I rarely go. I would go to any LA fitness location but this one because no one has manners. Not the people that workout here, or the people that work here. For some reason there's always an experience with racism, and it's sad that it's a normal thing these days. You never realize it until after it happens and you walk away reflecting why what happened, happened. read more

Horrible customer service. Dirty locker rooms. Lazy staff. Rude manager. Asked front desk if I could leave my helmet in the front desk because locker rooms get broken into constantly and the manager refused, rudely. The manager allows people with dogs inside the swimming area but won't let me leave my helmet at the front desk... manager is completely lazy, she never leaves her seat at the desk and never greets customers when they walk in. read more

The 2 hour validation needs to be like 3-4 hours. The sauna isn't hot enough sometimes read more

I was charged twice in the same month for my membership. The Pilates are not unlimited like they claim. It's pretty much first come first serve. 100$ extra on top of your membership already. I will be cancelling both read more

I would only come to this gym because for some odd reason they close at 12am on weekdays. But damn, they're all over the place, the smell is crazy, definitely can't compare to the West Covina one read more

I've had multiple membership at LA fin for 2 years now, switched over from 24hr fitness because LA fitness is closer to me. I use the sauna daily and when I first started coming 2 years ago we had the ability to turn off the sauna light ( recommend when in the sauna trying to de-stress and meditate) , but over 1 year ago they removed the ability to turn it off, why , ... no explanation yet. All the other LA fitness locations I visit have the ability to turn off the lights, ...not this one. Another thing is the sauna is really hot, I visit other ones and the sauna is very hot, this one always seems to be broken. Another thing about this location is good luck getting smaller weights to work out with, people take them and never return them, it doesn't matter what time of the day you come. The janitor also comes in while you in the sauna and leaves the door open and then starts cleaning, no warning, no sign posted outside that it's going to be cleaned at certain hrs, he just shows up unannounced and starts cleaning with the door open, pretty rude if you ask me. read more

LA Fitness - Sauna that rarely works optimally - Gyms Near Me - Alhambra, California

All cardio machines always broken and customer service terrible I saw a girl front desk yelling at a lady and manager did do nothing . We paying for services and we pay their salaries need to be more alert to customers complaining and fix shit !!!!! read more

Omg the worst time to go is when is traffic hour yesterday was so damn packed it was annoying

I've been coming here for WaterWorks swim for about a year now. I've always had an issue with the murkiness of the water and today I spoke to Cathy (Operational Manager). She told me that there is nothing that can be done and the water NEVER gets changed out! This is purely disgusting! Something EVERY parent needs to know if they are bringing their kids here. The water also smells bad so for the water to look the way it does, I had to say something and unfortunately their answer didn't ease my concern and hopefully this helps you too. read more

LA Fitness - Gyms Near Me - Alhambra, California

Very decent location. Some machines are a bit rusty/old and need some maintenance (the cable lat pulldown machine comes to mind: the padded bar that holds your legs down while you do the lat pulldowns has a rusty pin that is difficult to pull out or readjust). The staff is friendly, and the swimming pool is inviting and always smells clean. Also, it is one of the few locations that is open till 12am from Monday through Thursday, which is amazing (most locations close by 11pm). That alone makes it deserve this 4-star review. read more

LA Fitness - Gyms Near Me - Alhambra, California

My usual LA fitness closed earlier than I wanted. I decided to try this one out, I would not recommend. There was no one in the front desk, no wipes to clean machines, outdated matches and no AC. It was hot and sticky when I walked in. I would not go again. read more

I used to like this LA Fitness location because they had a lot of machines that were different from the Pasadena LA Fitness I usually go to. But now, they've gotten rid of many of the machines I like. When we came in to work on chest today, there wasn't even a flat bench machine. The chest machines are no longer grouped in one area, so we had to roam around the gym looking for them. To top it off, none of the weights were put back where they belong. read more

LA Fitness - weights are not where they belong.. you have to roam around the gym looking for them - Gyms Near Me - Alhambra, California

Even though this gym is pretty large, it's very u organized in the free weight section. They also have zero yoga mats to stretch on! I asked a front desk person if they were ordering more and they said everyone brings their own and seemed annoyed at me? That can't be true, but I just don't think they could be bothered to actually help. read more

Had my first assessment with Jhovan today. It's been over 25 years since I've had a trainer. The workout was great. I wanted to quit on myself when it got hard but Jhovan kept pushing and encouraging me to push myself. Which I really needed. Although. I didn't get training today, I'll definitely reach out to him for training, when my financial situation changes. Good trainer, no nonsense. read more

Good gym way better than the Monterey park one!!! I would recommend Micah as a trainer! He actually cares!