The manager Travis, at LA fitness George Bush and Coit Rd. treated me very bad when I requested him to validate my free pass. I used to be an LA fitness before Covid 19, and I am trying to go back. He said that passes are only for people that had never been at this gym. While nodding his head he said... "Why do you need to try it if you already know this club?" A lot if thing could change in a gym in four year, I dont even know if they have the same configuration of equipment and trainers they used to have before. So I really wanted to try it first. Very bad experience read more

This gym has the potential to be a great gym, but definitely needs a face lift. If they would clean, rip out the old carpet, and remodeled, it would bring in more members. They have a lot of equipment, but most of it is really old and rusted. It has a stinky sock stench. Sauna felt great. read more

LA Fitness - In the sauna - Gyms Near Me - Plano, Texas

The locker rooms are disgusting. They smell like sweat and everything in there is all rusty and old. The showers are gross and not cleaned. Also have had a lot of things stolen from here. read more

The manager at LA fitness in Plano is extremely rude mistreating potential new costumers.

Looking for another gym and would not recommend this one at all. Old, rusty equipment, broken TVs, pre-COVID they were often out of paper towels or cleaner. Currently they have signs up that masks are required at all times, but there are people without masks on or that tuck them under their chin and no one enforces it. If you mention it to the person at the front desk they say "well there are signs everywhere". Clearly the issue is enforcement. This place is dingy and has a funk. It needs a major makeover. Meanwhile I'll go to another gym for half the price. read more

I've been going to this gym for almost 5 months and haven't had any problems. The staff are very friendly and helpful! I always see them cleaning & wiping down machines. I will say.. every time I pass the men's locker room it stinkss but other than that, love this gym! read more

I have been going to this gym for years and years and yes, it could probably use a facelift. The reason I'd rather not have a facelift because when they do remodel they get rid of a bunch of equipment and put the fake piece of football field in we can flip a tire or do other things that I don't do in a gym and I won't be able to go there anymore so maybe new carpet but we don't wanna do the typical re-fitment. read more

This LA Fitness facility has poorly maintained cardio equipment. Specifically, all of the stationary bikes have various elements of rust. In addition, they are older models. Several of the stair-masters are covered in rust as well. There are plenty of machines - they just need to be upgraded and properly maintained by the staff and facility. [UPDATE - Equipment remains rusty and broken as of 8/17/19] read more

LA Fitness - Gyms Near Me - Plano, Texas

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Worse LA I ever see I was there just for canceling my membership but I have to wait for a manager who spend 40 minutes with a customer who were looks like friend or someone from his country. He discriminates me because of race and even did not listen to my question he wanted to write down all the stories he go through with the other customer but was not ready to listen to me at all It is not nice to wait 1 hour just for one second question read more

I am reading a lot of reviews that says that the equipment needs to be replaced although the equipment is older than most other gyms. I feel that with the equipment being older, it gives you a different variety of equipment to work out on. I actually appreciate this older equipment and this is, the best LA Fitness that I have visited since arriving in the area two weeks ago. read more

Location needs a facelift. Showers are basically unfunctional. Equipment has a good selection and good working order.

This gym is a little outdated and need some updating. They don't even have hand sanitizers around the gym like the other gyms. The gym is maintained well though. I go mainly for the classes. The gym can get really busy during prime time. read more

The bathrooms are disgusting the staff are rude. I've been a member at La across the country for 4 years. This gym made me switch to lifetime read more

Omg the LADIES RESTROOM sucks. It's so dirty, Tissue, hair are all around on the floor.

I've been to several LA fitnesses in a couple different states and this gym is one of the better ones. There's lots of natural light and the gym floor as well organized and easy to navigate. Also it has a great smoothie bar. Highly recommend you work out and have a smoothie afterwards. read more

The Ave K location is under new management and has been for more than a month. If you haven't been to this location in awhile you will be pleasantly surprised by the changes instituted by the new GM, Russ, in this short period of time. This young man has instilled professionalism in the staff and he leads by example! you are greeted by a friendly team member upon arrival and you are acknowledged with a warm goodbye when you leave. Russ listens to complaints and suggestions and he gets things done. The gym, equipment, pool and hot tub are clean. I have been a member of this club since it opened. yes, it could use a facelift and I believe that will happen In time. read more

I am a member of LA fitness now of 3months , On 6-30-24 at 6:25pm I arrived for a normal evening of working out . Upon me changing in the dressing room an older man name Larry 80yrs walked up to me and had his hand in the juster of a GUN and said give me all of what you got. I looked at him and said you don't know me like that and to leave me alone , then he replied that he was God nice to meet me . Then I replied again I'm not that guy and he should leave me alone . Then Larry replied okay , the cops will be waiting for you out side , I replied once again I'm not that guy and to leave me alone , once again I replied to leave me alone then again he said the cops will be waiting for me outside, there was another member there observed the interaction and told Larry he was out of line with his approach. I then finished dressing for working out and went to the front desk and asked for the manager on duty that wasn't available, then I told the front desk person what I just experience. The gym was closing @ 8pm I was leaving and Larry was sitting in the front lobby I avoided him walking the other way . I will be returning in the morning to place an official complaint. This location was LA Fitness in Richardson , Tx location, on Beltline and Plano . read more

I mean, this gym is exactly as advertised. It has plenty of machines and all the free weights you really need. All ya'll one star reviewers need to get off your high horses. It's a nice gym with cheap rates. Chill. read more

Decent gym. I solely​ use weights and a ​few machines. Not super clean which is why I wear my gym gloves. A lot​ of things just need to be replaced. read more

This LA fitness has not been following covid mask wearing rules. The man in the picture has been seen not wearing his mask countless times when he is working and when he is not. When we asked politely for him to wear his mask since he was standing near us, he stated rudely for us to "mind our business". This is not great behavior for an employee of this establishment.The manager of the facility also walks around the facility with his mask below his face as he is interacting with other people. They do not practice any safe social distancing or mask wearing. read more

LA Fitness - Gyms Near Me - Plano, Texas

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I'm a swimmer so I head straight for the pool which I am so thankful feels like swimming in the mountain spring. Temperature of the water was just right , the chlorine level is not overpowering, and there were enough lanes open for my friend and I. We also enjoyed making conversation with other members in the hot tub after our swim. I've been a committed member of a gym for the last 6 years and I really want to call LA Fitness my second home. read more

LA Fitness - Gyms Near Me - Plano, Texas

Do they even clean this location? This is the least maintained LA Fitness of all the North Texas locations. Dirty everywhere.

Clean fully equiped for the reallly serious athelete . There bags dont hit back lol ....

Gym lacks proper management. They use deceptive business practices to try to force clients to stay. Their personal training program is ridiculously overpriced in comparison to market value and what you get. The staff barely acknowledge the clients let alone their own employees. They care about the quick buck over customer satisfaction. They smile a lot when it's time to renew then it's sighs and eye rolling after that. This club has potential if only corporate would force the management to do their job! read more

I've had to change venues from Preston 635 to Coit and GBT. The staff is awesome. I've enjoyed their facilities. I love to swim and look forward to it always. From management to staff; absolutely pleased...a happy camper. read more

Who are the morons that run these gyms? Mens locker room smells like absolute ass. It's carpet and has soaked up years of sweat. Peetty sure you could get sick touching that carpet. We pay too much to tolerate this kind of cheapness and shitty quality. I literally can't walk into the locker room cause it smells so bad read more

Subject: How LA Fitness dupes you to their services and then later behaves extremely rude and non-professionally with you.! Josh (their personal training director) at the time, contacted me for a free personal training session. A day or two after the session, he contacted me asking me how I was etc. and then got on with his sales pitch and how his team can help me reach my fitness goals. He said (SMS attached), that we'd get 63 sessions for 180. Since it was too good to be true, I reconfirmed with him if it really was 180 for 63 sessions - to which he "Confirmed". He also NEVER mentioned any initiation fee to me when we were talking. After I get home, I got an alert from my bank for $279. When we chatted (and spoke on the phone later) he confirmed that he will give me my $99 back because it was his fault for not mentioning it. Never got that back inspite of reminding him (no response from him either). Now this is how it goes south for Members real fast - I started getting charged $180/ month (which is not what was sold). When I raised this concern, Josh said he doesn't work there anymore and has move to another LA Fitness Gym. When I got in touch with others working here (Michael who is their manager) told me he will talk to Venessa (their operations mgr). It only took him 1 month to tell me to talk to David (who was the new Josh, PTD). They asked me to get in touch with Member services who would help resolve my case. I got in touch with them on June 14 and after almost 2 months, multiple followups and escalations from my side, Traci (their operations manager) called me up now and told me that I was the one who signed the document with Josh. Since she was not involved at the time, she can't do much and it was my fault for believing everything Josh said. Then she got extremely rude with me saying that my text msg doesnt have a '$' sign in front of 180 for 63 sessions which means that there is nothing that can be done now and the agreement stands. She also went on to ask if I knew Josh for 20 years prior to meeting him at LA Fitness, and if not why would you believe what he was selling (I was dealing with LA Fitness as a brand and DID NOT EXPECT THEM TO FALSIFY in their Sales Pitch). Hindsight is always 20-20 and I have learnt a very costly lesson not to trust LA Fitness as a brand as their own Operations Manager advised me to! Note: They have forced me and my family to pay $180/month (for a years contract) for training sessions they advertised for 180 (for 63 sessions). They hide details from you and later Bully you that it's a contract and that as a consumer how it was your fault for not going home and reading contract copy emailed to you. I wanted the community to be aware of their shambolic, rude and unprofessional operations and will also alert my friends, family and where I work to deal with LA Fitness with caution.! read more

The mens locker room stinks like at the other LAF locations , but at this location there are no paper towels replenished. Also on the tv displays, they had many adjacent tvs showing the same game and also one or two showing CNN, but they powered off the ones showing Fox News. Not a big deal for me, but it shows who is in charge of this gym. read more

As a local mortgage lender, I will periodically have prize drawings for the community in return for their help informing me which areas I can best serve them. I've done this for a while all over the metroplex and reached out to Chris (GM) at LA Fitness East Plano to see if he would let me set up a booth. Chris was more than welcoming and warmly invited me in to help me grow my business by setting up a booth at the workout facility without even being a member (although he made it feel like I was already one). Needless to say, it didn't take any selling for me to sign me up as a member and Javier kindly walked me through the options available and helped me tailor the best plan to fit my needs. We all know that anyone can workout at any time any day anywhere they want, but after 4 hours of observing the staff and members enjoying their time doing one of the many activities LA Fitness has available, it was obvious that the respectful staff and respectful members makes this health facility worth visiting. I highly recommend visiting Chris, Javier, as I'm certain you'll thank me! - Louis B. read more

I like this location! It's not overly crowded. The weight machines are all in working order, or quickly repaired and I like the equipment selection. I've been going here for about 5 years fairly consistently and enjoy it. read more

Love this gym. Staff is super friendly and always greets you when you walk in. The atmosphere is just super motivating when you don't feel like working out. The general manager, Lexi, is super sweet and very informative about the pricing on the membership. She's always greeting the members and asking what they'll be doing that day to make sure they have a plan. The kids klub workers are super caring about the kids that are placed in there. I send my cousin in there all the time and she comes out telling me if she can stay another 10 minutes. Love this gym and love the employees. read more

After reading another of the 1-star reviews here I was reminded of my brief experience with this location, and the reason why it was so brief. I'll first give them the benefit of the doubt and talk about the pluses. For the most part the employees are courteous, the locker rooms and showers are clean and well kept, and some of the special offers are a good deal. My first visit was on a Saturday, responding to one of their online deals which was $9 down and $9 a week. This worked very well for me since I needed flexibility and didn't know how long I'd be able to make use of this location. After speaking with one of the consultants/trainers for a while about my goals, habits and such, I was told about their standard pricing. Yeah more than I wanted to spend. The activation alone, let's just say it was a lot closer to $99 than $9. I mentioned the online special to the employee and he seemed a bit reluctant to accept that offer, but since I was about to take advantage of a trial workout session I casually ended that part of the conversation. As I was wrapping up the session, he came around and offered a membership with a $29 monthly fee. I was fine with that and told him that I'd be back soon to get everything squared away. When I came in three days later to finalize the membership deal, they were apparently unwilling to sign me on at the aforementioned price. The best they would do is $39/month with a $39 activation fee. This actually would've been ok if I hadn't been told something else a few days earlier. BOTTOM LINE - do not bait and switch your customers. I won't be back. read more

I haven't even been to the gym and already I have no desire to!!!!! A couple of my friends went here and said that it was ok and were looking at other gyms. I printed off a guest pass to try the place out. Well I didn't get a chance to but in the mean time the salespeople are ruthless!!! I literally get a call twice a day from them asking me to join! At this point its become harassing and annoying. THE ANSWER IS NO AND I WILL NOT JOIN YOUR GYM!!!! If this is how they treat potential customer, what is it like when you join! read more

The Manager is RUDE. We were planning to join LA Fitness in Plano, TX, but the manager there is very rude and gave us the an attitude when we said we would like to think about it. And also he was very rude when we asked him if we could give one day pass to try the service they offer. He said " we don't offer anything for free" and that if we wanted a pass we would have to commit to sign the agreement first. Then he also asked us to compare the price for 15 clubs and let him know what is the price of the others. This is just borderline offensive. We will never ever join this club. This is very bad customer service. Also he was all the time pushing us to sign agreement the very same day. read more

Very clean locker rooms. The price is very good for everything you're getting. Even though I usually go during a peak time (6-7 on week nights) I usually never have to wait for machines that I want. My only complaint isn't about the facilities themselves but just about gyms in general. As a female, it's hard to get over to the freeweights because of all the dudes who think they're so ripped showing off for some dumb chick wearing too much makeup for workout purposes, lol - you know there's a few at every gym. Also, I like this gym because for the most part the "trainers" leave you the hell alone. There's nothing I hate worse than when I'm lifting and some a-hole comes over and tries some lame sales pitch on me to try to get me to sign up for some sessions. I mean, I know it's their job but c'mon. Overall, I'd recommend it. Both this location and the one off G. Bush in North Dallas. read more

Biggest thing for me going to the gym is that it's clean, and the locker rooms don't smell too bad. La Fitness here in Plano is clean, not to crowded, and it doesn't smell to bad in the men's locker area. I like to swim as much as I can. They have a nice size indoor Olympic size pool. I was told they use no chlorine in the pool. Instead they use some "environmental friendly chemical" which is said to also be good for the skin. If I have to pick one thing I like about this place is that there is not alot of people working out at the same time. read more

If you haven't done so already, I completely recommend visiting this Gym and setting up a personal training appointment with Matt, he's great, put me through an awesome work out and even hooked me up with a great deal on personal training! Highly Recommend this gym and personal training to everyone and anyone! read more

This place is full of scam artists and crooks. If I could give it negative stars I would. The high pressure sales are ridiculous, and they actually explained one package to my wife and signed her up for different one. The main thing to be careful of is the fact that they use a signature pad for signing the contract electronically. This is how they got my wife. They sold her 'special' training package for $40 per month. Next thing we know, they were attempting to take $400 per month out of our bank account the next month for 'personal training.' Really? We tried to speak to the manager, who was never in. LA Fitness corporate was no help either. We ended up having to close the bank account and have our lawyer send them a certified letter to resolve the issue. STAY FAR AWAY from this place. read more

We've been LA Fitness members for several years now. Since we moved to this area, we now attend this particular one. If you haven't ever been an LA fitness member. The deal is you buy membership and you get access to all the LA fitness gyms and clubs;This allows you nationwide access as well. Membership comes out to about 65 for two a month. I do like LA fitness for that reason and because i prefer to goto a bigger gym: more machines, more space, etc. This is much better than the 200 a month for Lifetime. Which is obscenely expensive. LA Fitness tries to give you a consistent level or brand of excellence. However, this is not the case at this LA Fitness. This LA Fitness is over the hill and is way in need of updating. Given that probably this LA fitness isn't as busy as the one in Carrollton (that we previously attended) it's got some issues. This is probably the dirtiest/oldest LA Fitness Gym in the area. The equipment is significantly older and dirty. It usually has a moldy odor as you enter. This place is in need of a deep clean. Also, not as many machines. Oh and some of the TV's aren't functionally working. As with the manager, he seemed alright to me. He was easy to deal with and quickly signed me up with not much hassle. The employees are generally genial. As for this facility some tips: - Offers child care - They have classes - basketball court - four raquetball courts - treadmill above - well lit has natural light and overhead lighting - pool and jacuzzi as well Overall, if i could i would go back to the carrollton LA fitness if i could. read more

Since this is one is the closest LA fitnesses to my home in Murphy, I have to suck it up if I want to get a work out in. In terms of equipment, there's a good variety, the typical equipment at any of the other locations, and they're all in working condition which is nice. Spacious, the biggest gripe I have about this place is the abundance of pests/insects that seem to be in every corner of the gym. There were 3 dead bugs smushed into the mats and a rollie pollie just casually roaming free. YUCK! People here are really friendly, the employees as well as the people who work out here. Decent gym overall, just wish they'd do something about their bug problem read more