Friendly staff that was very helpful getting my membership up and running. New to Tucson from Indiana so looking forward to getting comfortable at a new gym. I was impressed by the cleanliness right away. read more

Great gym overall. The facility is clean, well-maintained, and has a really good variety of equipment whether you're into lifting, cardio, or functional training. I've never had trouble finding the machines or weights I need, even during busier hours. The staff has always been friendly and helpful, and the atmosphere is motivating without feeling intimidating. It's a good mix of people--beginners, regular gym-goers, and more serious lifters--which makes it a comfortable place to train. Locker rooms are clean, equipment is in good shape, and it's clear the management takes care of the place. Definitely a solid gym if you're looking for somewhere consistent to work out. read more

I joined in May of 2025 and to date everything has been going wonderfully. However today I had perhaps one of the most unprofessional interactions I've had with someone in a customer service position. Two days ago I arrived to a sign indicating the pool was closed. When I inquired about it reopening I was told it wasn't technically closed and we could swim at our own risk which I did. This morning I called a little before 9 am and spoke to Miranda D and asked if the pool was open and if any classes were going on. She told me there was an aqua fit class at 9 but after that it would be open for lap swimming. I arrived around 10:45 and a man was in the pool swimming laps. Right after I got in Miranda entered the pool area and asked me to get out. I asked why and she claimed she didn't like the look of the pool. I told her about the interaction two days ago and asked if we could swim at our own risk or if I had to get out. She replied "Well I'm not going to drag you out." At that point I replied "Okay I'll respect that." And I got out of the pool. Note that there was no signage about the pool being closed and Miranda herself had confirmed via phone an hour earlier that the pool was open. I proceeded to walk out a door that had been propped for the past 3 days with a fan that people have been going in and out of. She waited until I got into the doorway and then yelled across the pool "You can't go out that door." At that point I was already out and on the other side. She proceeded to chase after me screaming "What is your name. I will revoke your membership right now. What is your name." I was stunned. I went to the desk to speak to a manager who I knew and I expressed concern that she was confrontational, aggressive and threatening. She denied that yelling at me saying she would revoke my membership was a threat. At no point did I argue with her, raise my voice or otherwise engage with her in a way that could be considered disrespectful. In fact, I had fully complied respectfully with all she had asked and was leaving. It was such a benign situation that I was truly stunned at the unprofessionalism displayed. I asked for her supervisors name and she provided the name Alex Luna. She contacted him in my presence to let him know I would reach out. I've attempted to do so and so far I've received no response. I then reached out to James Tyree, who I figured out is both Miranda and Alex's supervisor, and have not received a call back either. I am concerned that this level of unprofessionalism was exhibited. And even when attempting to talk to her she could have apologized at that point for her reaction but instead dug her heels in. I think the way she engaged was entirely inappropriate and demonstrates a lack of professionalism and maturity that is required for the position she is fulfilling. If that is how she engaged with customers in a customer service position it is alarming. No one deserves to be yelled at and treated with the level of disrespect I was subjected to when I ultimately willingly complied with exiting the pool through an open door that multiple people had gone in and out of. read more

LA Fitness - No signage on the pool about it being closed. Two days earlier there was a sign on this railing indicating the pool was closed. - Gyms Near Me - Tucson, Arizona

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Best gym in town. Clean gym. Good service. Very helpful guys behind the counter. Honestly just never had a bad experience.

Exceptional service provided by both Kelsey B and Airyana. They greeted everyone with a welcoming smile despite the heavy crowd! The gym and restroom are both super clean. Great gym read more

Alexis was super helpful and the gym is laid out nicely. Free weight and plate Work on one side and pin machines on the other. Cardio up top. Flows well. read more

I enjoyed a refreshing and energizing swim sauna and spa (hot tub). The facilities are clean and not crowded. The front desk staff are professional and helpful. I'm visiting from Philly. Thumbs up for this location! read more

amazing experience with even better customer service and staff!! if you're in the area visiting, definitely the best place to train with everything you need to train hard and recover well, best place in town! read more

This is nice club with friendly members and staff. The only issue is the volume of older members wanting to use the pool. There seems to be an air of privilege when the lanes are full. read more

Worst customer service!! Cancelling membership is a hassle. Still need to go in-person to cancel membership when in some club you can just do it online. Not recommended! read more

I have been a member for 10 years and im very concerned parent that the manager i hiring only men to take care of my little girl at the kids club .My baby is 6 and i saw little ones that dont event talk yet.This is un acceptable.I dont mind when they are 2 there girl and a men but only men i dont feel comfortable to leave my little girl. read more

Tried out this LA fitness for the first time in almost 10 years. It looked almost identical from what I remembered it being. All things considered not many new machines, nor much additional spacing. They quoted me some astronomical monthly fee - and on top of that they are now even jumping on the "annual additional yearly fee" trend for no reason. The gym was super over crowded and dirty, and they don't even have a water purification station anywhere like I've seen at many other gyms. If you're going to hit the thousands upon thousands of people with the bonus annual additional fee for no reason at all, at the very least add in a quality water machine. I had a corporate discount for much cheaper than I was quoted for LA fitness after using a guest pass, and still chose to go elsewhere. read more

Great Silver Sneakers classes. Good location and hours. Clean facilities . Friendly staff

UPDATE: It's been cleaned up. Lotsa stuff for disinfecting. Social distancing enforces and masks are required 100% of the time. 2018: The Gym has been remodeled, cleaned up and opened up on June 18th. It looks good on the surface, but there's a lot of loose ends to clean up like holes in the wall and dirt from all the construction. I am saddened that they got rid of some of the newer machines for bench pressing. Now there are fewer options for some of the muscle groups. What is more, they kept the old Precor ellipticals, but not the older (but newer than the Precor) Matrix elliptical. The new Matrix ones have a higher step in the revolution that hurts my knees. Still the newer ones have TVs. I'm noticing more young people on them. Also, there is LESS water Fountians and cleaning dispensers. This means planning your walks over to the stations. STILL Overall, the BIGGEST letdown for me was that the new dumbbells go up only in 5lb. increments, instead of the 2.5lb. increments like the Marana and Oro Valley clubs. I was really looking forward to that. But sad to say it did not happen. Still it is new with a newer feel. New floors, some new furniture, new resurfaced pool, new enlarged cycle classroom and several new (4) machines called "Hoist". These are the coolest upgrade for me. The Hoist machines rock entirely while doing a crunch, a bicep curl, the shoulder press or the back exercise. Try it for yourself if you are so inclined. You may find the new matrix machines are fitting for you. Maybe 5lb. increments are quite doable. You won't know till you try. I'm still going to show up, cause this location works great for me. read more

LA Fitness - Inside - Gyms Near Me - Tucson, Arizona

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I have been going to the Ina location for quite some time. I go to the water exercise classes four times a week. The water in the pool is not taken care of properly. I have had the water tested twice to learn if it was the pool water or something else that was bothering my skin. I gave the results to the manager. The alkaline levels were extremely low and other times the chlorine very high. Many of the water exercise group has a itchy skin rash. Many of us have gone to the doctor, who told us it is a rash from the pool. It takes 4 days out of the pool to get rid of the red itchy skin. Some folks have taken to only coming two days a week to avoid the skin problems. I have never tested the water in the hot tub, but many times it is green, I would not venture in there. I value my exercise and am very disappointed that my and others valid complaints have not been addressed, in actuality we were told complaints would lead to closing the pool. read more

Equipment is DIRTY and OLD. Customer service is awful. All the employees have an attitude. The phone is never answered. It's super expensive for such bad service and old dirty equipment. Chuze fitness is cleaner with nicer equipment and more affordable. read more

Angela Au really helped me get my membership fixed she always greets me with a really beautiful smile and his friendly with everybody that comes in she knows many customers names read more

I was at this location to see what the population was like and equipment. First, nice gym. But the free weight section is underfunded. Less barbells , dumbbells, benches. Machine wise , there was lots. I was in the morning and I didn't have to wait. In the locker room only 6 lockers avail per section. I got the last one. No set asides for handicap. There should be twice that amount. Things were very clean. I doubt I ll use this location again for what I need. It's a ok plan B. read more

This LAF is like a buff dude who got a makeover from Queer Eye. It has a great selection of your traditional cardio equipment but now has a functional fitness turf area with all the bells and whistles: a sled, plyometrics boxes, TRX and kettlebells. But, just like that buff dude, it still has some old habits that need to change. Like leaving gym bags all over the place which is a nuisance and creates an unsafe environment. Furthermore, the staff's failure to enforce their own policy of no bags in the workout area is disappointing. The lack of accountability for the staff to follow their own rules is a concern. It's like the personal trainer who is trying to get into shape but is still eating fast food and smoking. read more

Disclaimer: I have been lifting weights for roughly 20 years. I understand the shortcomings of gyms like this in terms of my optimal gym experience. That being said, this place still falls short of almost all box gym expectations. First, I'll start with the pros 1. There's a sauna in each locker room 2. There are plenty of showers 3. Canceling my membership was surprisingly easy Now for the cons 1. The patrons. This place is a mixture of Gen Z kids taking up multiple sets of dumbbells and taking their shirts off; Millennials ego lifting and slamming weights; Gen Xers starting a convo with everyone they make eye contact with; and boomers doing wrist curls on the bench press. Some of the most annoying people are the ones who of course are there 6-7 days a week. One guy in particular seems to never leave, smells bad, and gives unsolicited advice while performing half reps and slamming weight stacks on every lift I've ever seen him do. He also wears shorter and tighter shorts than any young woman at the gym despite having pasty, hairy legs with zero definition. I wouldn't normally call someone out like this, but I've seen him get mad and aggressive on multiple occasions while waiting for someone to finish what he wanted to use. I informed the desk workers, but they are all timid kids in their twenties that can hardly have a face-to-face conversation, so I knew nothing would be done. This smelly guy is basically the symbol for the entire gym: a cringe unawareness with zero gym etiquette and an unearned sense of entitlement. 2. The Equipment. I know this is a big box gym, but it's huge and has tons of traffic. Why only three squat racks (only one a true power rack)? And why have the deadlift platforms attached to the squat racks? It's the Wild West waiting to squat here. It's not 2002 anymore. People of all ages know they should squat. Stop wasting money on TRX stations that no one uses and just buy some power racks. They also only have three bench presses, and people often do the above mentioned wrist curls, reverse crunches, hip thrusts, and all forms of quarter rep ego pressing. 3. The cleanliness. There's no middle ground here. People either spray down equipment with so much carcinogen goop that you don't even want to use it, or leave the sweaty outline of their head and shoulders behind. They also all bring their huge duffel bags scattered all over the floor despite signs that say no bags allowed. Again, the workers don't even try to enforce this. 4. The flaky facilities. The pool here has been out of order multiple times. One time for months. Same with the hot tub. I know I'm getting repetitive, but the desk workers never appeared more dead inside than explaining the indefinite nature of the closed pool. 5. The janitors. They often stand around and talk to each other--or Gen X patrons--while gross stuff goes uncleaned. I guess this is better than the opposite which I experienced once: in the middle of cable tricep extensions, a janitor vacuumed around my feet so close that I was bumped twice while she continued to vacuum with an open mouth and distant gaze. I know it's not exactly cream of the crop candidates who want to clean an LA fitness, but a human with any amount of social skills would be nice. 6. The trainers. I'm a former personal trainer, and the only guy I ever saw training anyone consistently was this guy in his fifties on gear (overheard him say it to his buddy even though the purple skin gave it away) who was really arrogant. He'd openly talk shit about people in the gym with his clients. He has the vibe of someone who was so into body building in his 20s and 30s that he didn't have any friends or start a family and now is a bitter incel. All in all, I'd like to say that there ARE competent workers here, as well as patrons who lift with good form, are polite, and make good gains. But overall, the bad outweighs the good so much that I'm ashamed I used this gym as long as I did. I joined it for the cheap price and convenient location, but the stress and frustration were not worth it. Since leaving recently, I've purchased my own rogue power rack, got my old bench, plates, and dumbbells out of storage, and have never been happier in a garage. I've also made better gains. For those serious lifters, I'd stay away. read more

The men's spa is out of order on a daily basis. It constantly needs to be reset. I've complained twice to the staff to at least put up a sign to leave the temperature setting alone OR put a clear lockable cover over the settings. Nothing. No action. read more

The only real complaint I have with the gym (although this is definitely not the only one) is that it has relatively few benches for bench press or squat racks; Indeed, many of the squat racks double as deadlifting platforms. This almost certainly mandates waiting a period of time for someone else to finish their workout before moving in. LA Fitness has a lot of really cool machines but I almost few that more space should be allocated for the bare essentials. Outside of this, I'd say that enough equipment is present to where most everyone could get a complete workout. read more

I went to the 1st and Roger gym and was so disgusted. It was so dirty. The spa had black grease like goo floating all around the edges and the floors were filthy and looked like it they hadn't been cleaned in a month. Dirt all around the spa and pool area. I'm use to going to the one on Hardy in Oro Valley and you see people maintenance people going around cleaning all the time and I never saw one person cleaning the whole 3 hours I was there. I won't be back afraid of catching something. The only reason I originally went was to Leta's Zumba class and she's at that one on Mondays. She is amazing, even though there was a sub this week. read more

Angela and Juan in the front are always super nice and helpful! My favorite LA in the Tucson area.

Staff members friendly and helpful. Clean organized gym. Great cardio area, free weight area spacious with 3 squat racks and 2 smith machines, plenty of leg press machines read more

friendly staff always willing to help , place is always very clean. The front desk staff is always very sweet and greets you in when you come in , I've always enjoyed my time there. read more

I only give this gym a 1 star due to their General Manager. I will say that their equipment is bomb and that gets a 5 star from me. Management had informed me on my last visit their that I could come back in and use my pass. I'm from Vegas and I travel to Tucson once or twice a month. I was going to join La Fitness but not after management not keeping their word & pushing a membership on me instead. I hold membership to several gyms so that's not my issue. The issue is someone word not being kept and since the gentleman that spoke these words is now in a management position. I find it hard to believe and trust future dealings with him & the club. Business is business. But I believe in keeping your word as well. read more

I haven't needed help with anything major, but the staff has been nice and helpful. The last manager in Feb 2019 had great customer service (interpersonal) skills and wasn't pushy about signing up for an extended membership as the original guy I encountered in August 2018. I haven't had any major interaction with the current manager, so I don't have any comments regarding that. I'm not very impressed with the locker room but I heard that the men's side smells --so maybe I shouldn't complain. There's a small lounge area with a TV upon entering, at least in the ladies' room. I learned that LA Fitness doesn't employ its (cleaning) staff full time. It was a bummer to learn that one employee returned to Europe since they were not able to offer him a full-time position. This older gentleman spoke a bit of English and would put in a lot of effort into cleaning the facility. The previous manager I raved about has since left. Also, I heard that a nearby gym permanently closed, so the gym tends to be fairly busy in the evening M-TH. read more

LA Fitness - December 2019 - Gyms Near Me - Tucson, Arizona

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When I first went to LAF on Ina and got a tour, then sat down to fill out forms, I kept insisting that I planned to use my Silver sneakers plan to cover membership. The representitive and another guy kept trying to get me to sign up with a trainer. After going around and around for 1/2 hour I did agree that I would benefit from a trainer as I was recovering from prolonged illness and an injury, and wanted to be somewhat fit for my trip to Alaska in 3 months. The rep said he would get me a deal of 3 months at $167/mo with training. I decided that I could do that. After signing up I kept asking 'This will end in 3 months, right?' He said 'Oh, yes, yes yes'' 4 months later I was still getting billed the $167. I went to the gym to complain, the new representitive looked up my contract and said it was for one year, I had conniptions, and asked how this club could so deliberately con me. He confessed that the 2 guys that signed me up had done that to others, and were now gone. He agreed to cancel my membership. Another month later I found I had been charged another $167. I went to the club to complain again. I spoke to yet another representitive. He said he would have the region manager call me back. I waited several days, no call. I called the club to complain. He said the manager would be at the club later that day, and he would have her call me. She never did, I've tried contacting the headquarters. They don't answere thier phones. I followed instructions to cancel, could not find thier online form. If you are dissatisfied with your membership they don't want to hear from you, they don't care! read more

Basketball court and balls needs some TLC. Needs to open earlier in morning. Otherwise, it's great.

wonderful experience there's always open machines and the workers are super nice have decent music to set the energetic mood people are nice bathrooms are clean never too hot or cold and is overall a great place to workout would recommend read more

Despite having what appears to be a fairly new and extensive area for "alternative" training, as well as "traditional" and "expected" machines, free weights, cycles, activity rooms, and pool, I felt like something was still "missing" here. The main reason to come here rather than to the next closest LA Fitness location probably most depends upon where you are coming from or going to and what else you might want to do in the area. This is a good gym - but not great. read more

Can someone please tell me where instructors Rachel and Mary went? My favorite instructors have been missing. Please....I need their instruction. The Substitutes aren't as effective! The front desk can't help. They seem to be less and less knowledgeable read more

This place is terrible. It is by far the worst LA Fitness I've ever been to. No music playing and terrible vibes. Place is dirty and old. They don't have any half weights and the equipment is very old. read more

Again butchering the hours even more , turned away at 9:05 , girl inside says cooperate is trying locking the doors 1 hour early . We sign up then pay now they change even more that was not on the contract. Some people do not get out of work till later . read more

The gym itself is awesome! Equipment is great and everything is always maintained nice and clean. However, the personal training and management is completely horrible, trash, and overall a scam. Do not fall for this "personal training" trap. They charged me 200$/month for 4 classes - 25 minute classes!!!! And they MAKE u sign a 6 month contract at minimum. Do you know how much you can get done in 25 minutes? Barely anything! - I wanted to do weight training and we would literally get 1-2 sets in max! The personal training manager lures people to sign up with pure LIES. He said i would have a nutritionist, online self paced training when I didn't have a trainer, and NEVER once mention it was a 25 Minute session!!!! But that's all a lie, no nutritionist - he would say things like bring me in a list of what you like to eat and I'll give you meals you should eat First of all that's illegal a trainer cannot provide nutritionist information when they are not certified nutritionist The worst part is the poor trainers don't even get a good portion of what we pay they barely get anything and yet have to deal with all the repercussion of us complaining. It was truly the biggest scam I have been apart of & when my membership was close to ending they never called to follow up if I wanted to continue. Instead they were going to continue to charge me month by month. I had to call and cancel which is fine because I was sure I wanted to cancel but imagine how many people they scam into paying more months than they need to! Please there are better, cheaper, honest personal trainers out there! read more

Been coming here for the past 8-9 months, love this location! Very convenient since it's near work. I usually go on my lunch break or right after work for a quick workout. The staff is always courteous and friendly. And since I've been going there for a while now, know me by name. This facility has a couple of racquetball courts, a basketball court, a fitness room-for fit classes, separate spinning class room, sauna in each men's & women's locker room, and a pool in addition to all the latest fitness equipment and weights you need to get your workout on! I enjoy the Zumba classes when I can make it. Leta, the instructor, is fun and very lively like all Zumba instructors I know! As with anything, it takes a few classes to get used to the moves. But it's fun learning! It's probably even more fun watching us trying! Lol. Class schedules are available online or at the facility if you're interested. Other classes are offered as well. (Spin & cross-fit) Once in a while they offer quick workshops on the equipment they have on hand and how to use them...pretty cool & informative! Membership is fairly cheap as well. Check your health insurance at work. I have UnitedHealthcare, and LA Fitness is one of their health & wellness partners. I get a $10 fitness reimbursement for going to the gym at least 12 times every month! So going to the gym is even sweeter! All in all, I like coming here. The associates are friendly and helpful, & so are the patrons! There are a lot of machines available, so no waiting either! Come and give it a try! Your body will thank you... =) read more

I signed up online, and downloaded the LA fitness app, so all I need to do is have the barcode on my phone app scanned to enter. I have not been here in 5 years, and thankfully they have done some remodeling. Lots of diversity in the gym patrons, and there is something for everyone here. I am going to check out some of the classes that come with the membership, in addition to weights, the pool, and cardio machines. This gym will work just great for me as a supplement to outdoor biking and swimming. read more

I went there yesterday for a simple tour as I've recently moved to this side of Tucson and Chuze is now too far to make my weekly spin classes on time. The receptionist was very friendly and tried his hardest to get the quote on quote "gm" to come give us a tour. After 15 minutes the "gm" arrived sweaty with a completely soaked shirt as if he just got out of the shower or was working out on the clock. He then proceeded to tell us about the options in membership and didn't even offer a tour until I said I wanted one. This made it abundantly clear that we were being an inconvenience to him. He didn't discuss many of the options and I kept having to pry for more information. For someone who is a sales person you think he would have tried to engage with us a little more. He had little to no information on the spin class as that was my main reason for being there. He then took us directly back to the sales pitch where he discussed the options for signing up not even allowing us to think about it. I told him I had a membership already and wanted to wait until June. He said, " I wasn't the only one with double membership and this was the best deal they offer". It wasn't and isn't. I already knew there was an offer for 20% a membership online. Ugh, I told him we would ask for him when we came back because I know they work off of how many sales they get and need to keep their quota. He got extremely defensive and asked me "who told you that!" I simply said I used to work sales and I know how this goes. My boyfriend being kinder then myself signed up for a family membership (which is completely our fault as we should have just done the individual for me). This guy was a grease ball. He claimed to be giving us extra materials like lanyards, towels, a book. The book was used and had someone else's name written in it. Bottle line: we were swindled, felt like inconveniences, and no-genuine interest given to us. I'll be trying the spin classes for the free 7 days then making my decision. The sales tactics need new perspective. I would have felt better if someone showed more interest in my becoming a member then the just a sales pitch opportunity. read more

I love this little gym!! It has always been one of the cleanest gyms I have ever been to. Not to mention the employees are always cheerful, helpful and professional which is so difficult in this new Covid atmosphere read more