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    La Jolla Heating and Conditioning Pro

    5.0 (5 reviews)
    Open 7:00 am - 8:00 pm

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    1 year ago

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    9 years ago

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    8 years ago

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    8 years ago

    Trusty place great service at north county area.we found this place couple months ago and they fixed our ac leaks perfectly

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    9 years ago

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    Paulson Air Conditioning

    Paulson Air Conditioning

    (95 reviews)

    We had a great experience from start to finish. The communication was excellent, the pricing was…read morefair, and the entire process was smooth and stress-free. Nick and Marco were outstanding. They arrived on time, were professional, personable, and took the time to thoroughly inspect our old system and explain why our AC was leaking. They installed our new HVAC system with great attention to detail and made sure everything was done right. Nick and Marco were friendly, knowledgeable, and genuinely easy to work with. It's clear they take pride in their work and care about their customers. We couldn't be happier with the experience and would highly recommend them to anyone looking for a trustworthy HVAC company.

    We hired Paulson in San Diego to replace a 3-ton compressor for our Bankers Hill condo, trusting…read moretheir status as a (former) HOA-preferred vendor. Instead, they installed an undersized 2.5-ton unit without performing a standard heat load calculation. The Technical Failure: For months, our system failed to cool. Paulson's technicians repeatedly blamed our ducting--which had never been an issue--rather than admitting the unit was undersized. The error was officially documented during our home sale when the unit failed inspection. The HOA's new preferred HVAC vendor confirmed the mismatch, leaving us to deal with the fallout during escrow. The Customer Service Experience: Dishonesty: When presented with a professional load calculation, management dismissed it, claiming I had simply "plugged it into the internet" rather than acknowledging the data from a licensed contractor. Zero Accountability: Management refused a refund, hiding behind "you signed the contract" to avoid taking responsibility for their own sizing error. The Financial Impact: This negligence cost over $8,000 for the initial mismatched installation, plus several thousand more for a correct replacement required to close the sale. There is a reason the Laurel Bay HOA in Bankers Hill no longer contracts with this company. It takes more than one bad job to lose HOA-preferred vendor status. Save yourself the $8k+ nightmare and hire a firm that performs industry-standard tests before installing equipment. Do not trust their "judgment" over actual data.

    Same Day - Same Day

    Same Day

    (724 reviews)

    Called Same Day when my 28 year old AC gave up and so far I have no regrets. Alan was the…read moretechnician who initially diagnosed my issue and explained the challenge, the coolant was no longer legal in CA. Alan was very knowledgeable and I never felt pressured. Concerns with my gas heater led me to decide to replace all. Michael came out to speck a new system. He did a thorough walk through and we reviewed options. I never felt pressured. BTW, this was not through Home Depot. I settled on a Daikin heat pump & return air. The following week Moises and Gilbert showed up to install. In one day they removed my old units and installed new system. It worked great when they left but 45 minutes later an error displayed on my new thermostat. Moises and Gilbert returned the next day and did some troubleshooting. Thought they had found the problem and left with the unit running. Ten minutes after they left it errored out again. Came back a third time and meticulously traced all lines outside, in the attic and under my house. Apparently the drain pipes in my almost 60 year old home were no longer at an adequate angle to properly expell the excess water. I thought I was going to have to engage a plumber. But Moises and Gilbert cleverly solved the problem by installing a small pump on the unit. They did not charge me for this and it was well after 6:00 pm when they left. If not for their tenacity and creativity I'm not sure where I would be. It's well over a week and my system is running great! I'm very happy with my new unit and very, very happy with all the tech's involved, especially Moises and Gilbert!

    I received some of the best customer service today from Hector! From the moment he arrived, he…read morehelped put my mind at ease about my AC being down and reassured me that I was in great hands. He walked me through every step of the process, explained what was going on, and got everything back up and running. The experience was so great that I even decided to join the membership. Outstanding service from start to finish. Huge kudos to Hector--professional, knowledgeable, and genuinely focused on taking care of the customer. Highly recommend!

    La Jolla Heating and Conditioning Pro - hvac - Updated September 2026

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