The Beyond team has been outstanding from the initial property viewing, through the application,…read moreand I now iave the keys to my home (along with a lovely welcome gift from the team!) Ana and Moira have been there any time I have a question! I highly recommend Beyond Property Mgmt to anyone looking for a rental home in San Diego.

Do NOT rent from these sleazy scammers and slumlords. They will find ANY and EVERY single way to…read morenickel and dime you for every penny you've got. This was truly such an awful experience I have had renting from a property management company. Having to deal with the disgusting and absolutely vile people that pride themselves as realtors that "do the right thing." What a sick joke. Notice how every high review is from someone WITH a property, and every ACTUAL review with a low score is from someone actually renting from these dirty scammers. I remember I used to see every single negative review get a snarky, passive aggressive response from the goblin-looking founder Danyel Brooks. I never had the displeasure of speaking to this epitome of a spray-tan Karen, but based on the conduct of the rest of her employees and her unwavering attempts to push all issues and liability off of her, I'm glad I never had to. It seems now that these snarky responses have turned into non-apologies copy pasted directly from ChatGPT directing issues to their email, which they will certainly never bother looking into. Ever. I recall once putting in a work order to simply fix the water pressure of the sink in our bathroom. There was a missing part that was not there upon move-in. A quick and easy fix that all but required a $3 aerator from a parts store. The plumber that came to fulfill the order ASSURED us this would not be at our own expense. Instead, we found an extra $129 bill tacked onto our rent at month's end. I made sure to ask that EXACT question of any expenses incurred going through the management company beforehand, because I knew the aerator was missing BEFORE we ever moved in. A few months later, they made us wait 3 WEEKS to come to fix a leaky kitchen sink. In the same visit, they then proceeded to DEMOLISH our ENTIRE kitchen flooring. They left that floor untouched for the ENTIRE WINTER. We had to walk around on the sticky underfloor for TWO ENTIRE MONTHS!! They also forced us to leave a bunch of loud construction fans running 24/7, and threatened to stop coming if they were turned off. When we called asking WHY this was done and for a speedy resolution, we were met with EXTREMELY rude and unprofessional behavior from a nasty person named Sandra Johnson. They offered us a couple months rent refund as restitution, but conveniently "forgot" to apply it until we had to specifically DEMAND it back. Towards the end of the lease, I had a question to ask the senior manager Ana Alarcon-Morris the difference between ending the lease and continuing the lease after removing and adding new tenants. We had wanted to avoid paying an extra $700 as it made no sense that we put in all the work in finding new replacements only to also have to pay an extra fee just to remove and add tenants. Not only did I not EVER get this actual question answered after an ungodly amount of attempts at making contact - the single response I got from Ana ignored that. Instead, she retroactively added even MORE expenses to our monthly rent citing a "system glitch" that failed to update. Never did it cross my mind this person would take my question of reducing our fees and turn right around to force ANOTHER thousand dollars out of our pocket. The amount that was stated on the portal was still at $3100. Overnight, it jumped to upwards of $4100. The fact that Beyond's "automated system" failed to apply a new change in terms should NOT have been our problem. It's quite simply INFURIATING, even 3 YEARS LATER the ABSOLUTE AUDACITY of those dirty money-grubbing scammers and how Beyond both ignored our issues and found every single way to scam us out of our rent money any way they could. Because of this and many other renters' terrible experiences with Beyond Property Management, I make sure to avoid any other rental management companies when looking for housing. After every attempt to contest these attempts to swindle and fleece us out of our rent money, we had no choice but to pay these slumlords. NEVER AGAIN. You have been warned.

Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

Move out costs are ridiculous... $800 to replace light bulbs ... $1,000 for cleaning when the…read moreproperty was dirty before move in.

Thank You Joy C. Kane After managing a small rental house…read moreremotely myself for many years I tried a gazillion property management companies with complete disgust. Initially skeptical of Penny Realty, finally the property was assigned to Joy Kane. I've been "joyfully" (couldn't resist) blown away with her quick efficient problem resolution skills, a well qualified tenant, a higher rent, and a nicer property. My fingers are still crossed. If anyone can uncross them it's Joy. I wish I had her help starting about 10 years ago. My hair would be less gray and my bank account a bit higher. Thank you Joy C. Kane with Penny Realty. Please continue to be so incredibly diligent and effective. You bailed me out of a big problem and did it efficiently and diplomatically. Thank you.

I highly recommend Penny Realty! My family has been with Penny Realty for several years! They are…read morevery responsive to questions that we have had in regard to our apartments and ownership in Pacific Beach. Joy Kane is a wonderful Property Manager. She is great to work with. She responds quickly to issue that come up and handles them in a timely manner. Joy has a list of competent and knowledgeable people in all areas needed to maintain and service property she is managing. Tenants have positive feedback about Joy and how friendly and helpful she is to them. Thank you Joy and Penny Realty for all you do for us!

One house was left vacant for 7 months with no communication. I paid them more than they collected…read morein rent!

18 Doors is awesome! They have managed my rental since 2019 with excellent communication and…read moreproactive management. Daniella and Joe screen potential tenants and seem to want to make the perfect "fit" for my property. Their monthly statements are clear and concise. 18 Doors has managed any issues and maintenance needs efficiently and effective. I am very grateful! No negatives.

April and the rest of the folks at NewWest made renting super easy, especially for a multiple…read moreroommate situation, and where offsite parents/guarantors were paying the rent. Everything was done conveniently online via the NewWest portal, as was reporting items needing repairs. They provided responses quickly, and worked with us to accommodate our needs. My son and his 3 roommates enjoyed their 3 years renting a townhouse through NewWest while attending UCSD. The security deposit was returned promptly upon move-out and everything was handled professionally. Highly recommended!

New West is AMAZING. I have been using them for decades. They ALWAYS get me a tenant almost…read moreimmediately and manage to find tenants that are prompt payers, no hassles and stay for years. Thank you New West

Deciding to work with Kristen and Todd on the purchase of our home was one of the best decisions we…read morehave made. We were interested in buying a home in San Diego but lived out of state. Kristen came highly recommended to us, yet we still interviewed her alongside two other highly reviewed agents. We have bought and sold multiple houses and know that getting an outstanding realtor is everything. In the interview, Kristen stood out. She came prepared, was extremely competent with her knowledge of the area and market, was quick on her feet, was an excellent listener, and was immediately able to understand and tailor her advice to our needs and preferences. In the home searching process she was extremely organized, detail oriented, and completely on top of things. She set up video calls for us to tour homes and patiently answered all of our questions during the process. In the ups and downs of searching, she was supportive and understanding and never pressured us into buying any particular house or making a quick decision. When under contract, she was in constant communication, always advocating for us. She and Todd were incredible in their ability to quickly set up all of inspections given their vast networks of contractors and contacts, and also helped in the transition post-closing. They went above and beyond in every sense of the word and we are so fortunate to have been able to buy the house of our dreams working with them. We cannot recommend them highly enough. Ten stars!!!

I've had the opportunity to work with the team at Stella Leigh Realty, specifically Todd and…read moreKristen on the property management side, and have been consistently impressed. Their communication is strong, they're responsive, and they clearly prioritize their clients' best interests. From day-to-day management to helping navigate the unexpected items that come up with rental properties, they're proactive and solutions-oriented. It's clear they take pride in the way they care for both owners and tenants. If you're looking for a property management team that's organized, professional, and genuinely invested, they're a great group to work with.

November 2021 was my first time attempting to engage with Rancho Mesa properties where it was…read moredifficult to get a hold of anyone. I was lied to and informed that there were the home I was renting was inspected for gas leaks and contained carbon monoxide detectors, SDG&E had to come out in hazmat suits while I was rushed to medical care due to carbon monoxide poisoning. I did not have a working over for more than a month. I did not have working heat for more than a month. Rancho Mesa refuses to use a software and/or create a lease that does not engage in transphobia that uses my pronouns, instead they use pronouns that are not mine and refuse to change them. Imelda at Rancho Mesa has told my neighbor that I am a liar when I shared with my neighbor who was forced to move out because they claimed the texted me "when your lease is up in December we are tearing both homes down" and then later Imelda claimed to never have shared that information with me. A few weeks later after my neighbor moved out, new neighbors moved in. Anthony at Rancho Mesa showed up on site with his butt exposed and no shirt, only a leather harness that had circles exposing nipples. Alan Townsend refused to use my pronouns and continuously misgendered me over 6x even when my representative corrected Alan each time. Every single person that I myself and/or others who have called on my behalf (over 25 people) at Rancho Mesa has continued to misgender me and not use my pronouns. Rancho Mesa blocked my phone number without informing me and I posted on social media asking for help for someone to contact the property management as there was an active emergency occurring and each person who asked Rancho Mesa to contact me during the emergency was informed that Rancho Mesa would not contact me, I was finally able to get a hold of the properties owners family member in order to gain access to the emergency maintenance number. The home I live in has been infested with crickets, has roaches, venomous spiders, ants and Black mold that I have been bringing to Rancho Mesa Properties attention since 2021 and it is a constant battle involving the city inspectors and attorneys in order to get basic repairs that directly impact my health and livelihood. The city inspectors inspected the home for safety and found over 7+ violations and Rancho Mesa has until October 24th to address them. I have communicated with Rancho Mesa since prior to moving in that due to my disabilities that texting & typing are excruciatingly painful and have provided medical documentation yet Rancho Mesa Properties refuses to make accommodations for my disabilities by engaging in phone calls. The person who engages in the texts has continuously made false accusations, directly lied to me and engaged in gaslighting by communicating to me that things have happened that have not as I reminded them that I have 24 hour video surveillance to corroborate what has or has not happened. Rancho Mesa Properties has expected me to be available 2x a month for over 12 hours in the day for gardening services despite that I work from home as a mental health provider who needs to create a confidential space for my clients and then later blamed me for their gardening service provider for quitting and texted me that "I am too difficult to work with" when all I asked was either a phone call/text from the gardening provider when they were on their way and/or a 2 hour window when they would be present so I could plan accordingly to create a safer and confidential space for my clients. To this day, there still is no gardening services and I was threatened that if I didn't maintain the yard and/or there is plant death then I was liable yet was refused any indicator as to how to maintain their plants/yard. I have a long list of ways in which Rancho Mesa Properties have engaged unethically and illegally however, I am tired of writing. I am more than happy to share any texts, emails, answer questions and/or share more.

Withholding documents that me and my wife need in order to get out of a hefty bill from a new…read moreleasing company. They have it, but refuse to help us.

I am tenant: I have lived at a condo in Birdland for a year - going on 2nd year. As far as move in…read moreprocess- it was easy, straightforward, fast response time. The app makes it easy to submit service requests, pay rent, look at documents. They have been prompt with any repairs I've needed. I love my condo, & it has been lovely overall so far. The only issue I've had if with some of the HOA rules, but that's out of their control anyways. The rent prices/lease increases seem very reasonable & fair- I'd say it's a good value compared to other properties in my area.

The WORST property management company I've ever had the displeasure of working with. I'm both a…read morelandlord who owns multiple properties out-of-state and a tenant who rents by the beach in California. I've never worked with a company who is so non-responsive and unwilling to improve/fix basic issues in a luxury property we pay $6,0000 a month to rent, such as: - AC that didn't work and they wouldn't properly fix, leading to a full leak through the ceiling with water dripping onto our bed that took several months to correct - RATS - trees falling over that they're unwilling to pay to trim, and are starting to pose a MAJOR liability issue - windows that were completely fogged from the exterior from the day we moved in that they are unwilling to clean - electrical outlets that don't work and it's been 10 days since I reported the issue and trying to follow up multiple times. I highly recommend you do NOT work with Sunset.