I stopped by this La Michoacana location to get some nachos. This location is close to where I live but there another one that's closer to me. I found parking easily in the plaza this store is in. When I came, they were a little busy but not so bad. I got the large nachos with for extra cheese and jalapenos. The price was the same as other location and they don't charge a credit card fee here. They took a while to make my nachos, the saw I think the owner kids making their own nachos with the chip bags. I asked for extra cheese and jalapenos in my nachos which they said was fine. When it was ready, I saw they didn't put a lot of jalapenos but they did put a lot of cheese. They also don't have to go container for the nachos either, so they just put another plate on top of it. The nachos were delicious especially with the extra cheese. The customer service was fine for me but just slow. read more

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I enjoyed this place is a Mexican style ice cream parlor. It has popsicles, Agua Fresca, elotes and so much more. They offer a huge variety of food items and the price was great! The inside is very colorful and sitting is available. I had a cucumber lime Agua Fresca and it was so yummy! Definitely stop by if you are in the area. The service was quick and the it was an inviting atmosphere. read more

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***BEWARE*** We ordered several items from this location including paletas and fresas con crema! My son was eating his chicle paleta when he complained it had a bad bitter taste & then he complained about having a tingling/ numb feeling in his mouth. My husband and myself tried it for ourselves and experienced the same thing. The ice cream was extremely bitter & gave off a chemical taste almost like nail polish remover . Immediately threw it in the trash and Called the store to advise them and all they said was sorry. The strawberries in the fresas con crema were almost rancid! Sad that they give customers poor quality items but charge high prices..extremely disappointed in this location as it used to be our go to. They will no longer be getting our business. Avoid this place unless you'd like to get sick... read more

La Michoacana Ice Cream Parlor - Ice cream in the trash! - Ice Cream & Frozen Yogurt Near Me - Arleta, California

DO YOU WANT ICE CREAM WITH HAIR? YUM! I found a hair in my ice cream. Absolutely disgusting. When I called to ask for a refund, they told me I had to come back in person. I explained that I was already 20 minutes away and couldn't return that day, but I could come the next day. They said no. Their solution? Either come back that same day for a cash refund (I paid with card. They could have refunded me if they wanted to) or get another ice cream. Why would I want another ice cream with hair in it? Completely unacceptable customer service. Won't be going back. read more

La Michoacana Ice Cream Parlor - Hair - Ice Cream & Frozen Yogurt Near Me - Arleta, California

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I have been going to this place since I was 3 years old and it has always never let down. This is the best ice cream place ever. They always have wide variety of snacks and flavors. The workers always provide the best service. Everything is perfect 10/10. read more

Staff were acting weird--laughing and staring instead of just doing their job. The ambiance felt off and uncomfortable the whole time. Also got charged extra for sprinkles when other locations don't do that. If you're gonna charge more, at least be upfront about it. Bad service and not worth it. read more

One of my faves to go to as they serve cakes here and very good as they have flavors I never had before ! They treat you with kindness especially when answering your questions over the phone and in person. read more

Keep getting plastic shavings on my ice cream. Today on Mamey and cookies monster. Not coming again read more

The agua fresca de Fresa with milk is soo good. The workers are nice too and it's sometimes a while to order because there's 2 workers usually. They have tables inside if you want to eat in there. read more

0 stars, this place is a joke. The girl serving us had a terrible attitude for no reason, walking away rudely while asking what we wanted. After ordering mini pancakes she goes "do you still want the pancakes because the batter is watery? Or do you want crepes?" We got the crepe, which was terrible. Advertisement said it came with powdered sugar and whipped cream which it did not. It was very bland and tough. They still made the pancakes and gave it to us which was terrible as well, very flat and flavorless, good thing they gave it to us for free because I would not pay for that. They definitely need to improve on those two items. read more

A A bunch of goodness in a little cup! Came by this evening craving some ice cream new to this location and brand, I was greeted by a young gentleman by the name Nicholas. I told him I was new to this store and I wanted something new, he asked what I liked and gave me some recommendations. I purchased ice cream for my family and the flavors do not disappoint. Nicholas was respectful and friendly throughout the entire transaction and although they were busy the staff was respectful and friendly. Thank you Nicholas for being awesome! read more

La Michoacana Ice Cream Parlor - three bowls of ice cream - Ice Cream & Frozen Yogurt Near Me - Arleta, California

Lots of yummy flavors. They let us taste a bunch! But this white girl had lots of questions. If only they had a big list of the flavors on the wall with descriptions, I'd be happier. Some of the flavors had a Latino brand candy name that I'd never heard of. So I had to ask what was in it. One flavor was orange colored with raisins in it. The girl couldn't really tell me the flavor. I got mango and my guy got strawberry cheesecake. Next time I'll get something chocolatey. read more

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Out of all of their locations, this one probably has the worst customer service. My visit here consisted of fairly slow service due to the fact that the person attending us preferred talking to and impressing their coworkers. At one point they called them over to show them how they scooped the ice cream - it was very awkward and uncomfortable for me and my colleagues. Out of the five or six of the employees behind the counter only two of them were assisting people, the others were chatting - which seemed odd and inefficient (compared to how quickly and smoothly the service is at other locations). The food itself was pretty good, never disappoints. read more

La Michoacana Ice Cream Parlor - Durros, 2 Mangonadas, Esquite with Hot Cheetos, Esquite, puff Hot Cheetos with Cheese, Nieve de Chicle, Agua Fresca de Fresa - Ice Cream & Frozen Yogurt Near Me - Arleta, California

So far I have only been to this location recently. Unfortunately Cinnamon Toast Crunch was discontinued. Meanwhile, coming here is like going to a certain coffee shop conglomerate, but I much rather spend $4.99 on some thick real ice cream. Comparable to Cold Stone Creamery minus the chopping and mixing in view. Experiences here may vary, but overall satisfactory. One of the employees seems a little out of it, does their job, but doesn't seem enthusiastic or attempt to be friendly. Another, pretty proactive and sociable. When I got my 2scoops, the employee put them in the smallest styrofoam bowl, covering one flavor with another. So enjoying takes a little time and gets messy as this ice cream stays pretty stuck together aside from little melt away from the edges. Not a big deal. Its not typical Baskin Robbins or market ice cream. No hot water at the faucet working in the bathroom but clean otherwise. My only other complaint. read more

These are "Tostiesquite" why the heck did the lady didn't know what my brother was asking for and GOT MAD. WHEN HE HAD TO CALL ME TO MAKE SURE?? Train your employees on the s*t you all sell!! She still rolled her eyes and nodded her head! Also, stingy on the Tostitos. I literally counted like 8 big pieces and the rest crumbs. read more

La Michoacana Ice Cream Parlor - These are "Tostiesquite" why the heck did the lady didn't know what my brother was asking for and GOT MAD - Ice Cream & Frozen Yogurt Near Me - Arleta, California

I'm sooooooo happy they opened one of these closer in the valley! Their palletas are amazing! They have 50 flavors. Also over 100 flavors of scoop ice creams too. I also tried the strawberry lemonade and it was so refreshing ! Great customer service in a nice CLEAN store. read more

La Michoacana Ice Cream Parlor - Fresa con crema, water based Sandia, walnut, cookies and cream and a chocolate covered banana. Everything was amazing - Ice Cream & Frozen Yogurt Near Me - Arleta, California

Under new management and I could see the difference... Love the new "hola Bonita" photo wall neon sign - great photo op upgrade. My niece loves the rainbow scoop, it's pretty cheap and it makes her really happy! My boyfriend and I go crazy and buy the palette. Buy 5 get one for free! read more

Terrible service. Walked in, both workers ignored me. There was one person ahead of me and the service was so slow. Waited patiently a little longer and they couldn't finish the 2 item order. Aside from the place looking worse than a jail I would not recommend anyone going here. read more

Don't recommend this place at all the place is really dirty with flies ! The place is not even busy and for it to not be busy and dirty is nasty read more

La Michoacana Ice Cream Parlor - Ice Cream & Frozen Yogurt Near Me - Arleta, California

So because I'm lactose intolerant I can't enjoy everybody's ice cream but there is something about this place and certain flavors they make that I can enjoy. For example the fruit flavored ice cream like lime, pineapple and mango almost taste like sorbet. Delicious, fresh and still creamy but it doesn't seem like they use milk. They have a lot of Mexican style ice cream made with Tahin (seasoning salt) and the tamarind candies etc. (I don't have a lot of knowledge in this area of food so I won't elaborate. Lol) They sell more than ice cream here, I believe I took a pic of their menu posted on the wall. When you walk in, it smells like Elote (Mexican corn) which is delicious if you like that sort of thing. I love the smell. The place is super clean and they have places for you to sit inside or you can take it to go. It was a long line the day I went but the staff was pleasant and helpful. I've been a few time and I'm going back. My one complaint would be that the spoons in the cup on the counters were dirty - maybe they should put them in another area or buy plastic covered spoons. read more

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Never going here again i asked for a lid lady answered me rude for no reason and started Laughing i didn't find anything funny, don't come here service sucks here read more

The ice cream flavors are delicious. No complaints. The formula is kept consistent (an outside ice cream maker stops every evening to prepare the recipe). Here is my DISAPPOINTMENT. Every Michioacana has a different way of preparing their other menu offerings. The Milkshake was done poorly. It's too fluid and liquid. Can't taste the richness of the ice cream. Also, their basic fruit salad ($6) is not well prepared. You are better off buying at the fruit stand in front of Vallarta. I'll be back, but skipping buying the Milkshake until their employees get better training how to prepare it. Don't forget to ask for a rewards card. read more

I've gone to several different ones and the service is excellent. I always get the helado flotante and they just make it so perfect with the right amount of chamoy :) I recommend the esquite with extra lime and also the aguas frescas. Even if there is a big line, they still assist pretty quick, I've never waited so long here and the workers are on top of their A game. Keep it going !!! Love all the natural scoops of the ice cream , cucumber is my favorite !!! read more

La Michoacana Ice Cream Parlor - Ice Cream & Frozen Yogurt Near Me - Arleta, California

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Came in to try some ice cream. So me and kids waited for an hour. So as I was getting closer I kept seeing the workers more even the male yes they did have gloves on but even with gloves on they would pick up items off the floor. That's gross your contaminating. As he was serving fresh drinks he would spill and leave it as it is on floor and counter. He got closer to serving corn he literally see all the juice falling into the floor nor the bottles of mayo. Omg and all with the same gloves. Idk if they know the concept of wearing gloves. Another employee was sick and sneezing with her gloves on She told a customer in front of me sorry , I had called out but they made me come in . Like really . For one I see why you store just opened and it's a B .Please employee's be clean! Family's don't have fault in your store being unorganized they can get sick. read more

Yum! Esquites are good and descent sized. I really liked it. When I was there, the line moved fast. The hotel attending is was very nice. I will be back. read more

La Michoacana Ice Cream Parlor - Regular esquites - Ice Cream & Frozen Yogurt Near Me - Arleta, California

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Found glass in my ice cream. Very disappointed. Never coming here again !!!!! I ordered the ferrero ice cream and found it in there. Not cool I could have injured my self. read more

La Michoacana Ice Cream Parlor - Found glass in my ice cream!!!!!! I could have died!!! - Ice Cream & Frozen Yogurt Near Me - Arleta, California

First timer at La Michoacana, and I was not disappointed. I had the Choco Banano with coconut flakes. It was delicious!!! Great amount of coconut flakes! My daughter had 2 scoop ice cream, watermelon and mango. She loved the natural flavors. We were helped by a young lady named Denisse, she was very helpful and friendly. Definitely going back! read more

We never order dessert but thought we'd try something new. We got a berries and cream, dolce de leche, cookies and cream ice cream. The berries is exactly as the name says, both of us had to abandon it half way. It was filling. My fiancé got the dolce de leche and both of us loved the flavor, it had a nice creamy and slightly rich taste. I got the cookies in cream, oh man! It was the tastiest vanilla cream with oreo cookies in it. I still have dreams about this place. So good!! Never been inside, but will have to make a stop. read more

I agree with some of the other ppl they lack in the customer service area they dont acknowledge you when they are too busy among them self talking. Ice cream are really really good the time I have been there the wait has been up to 10min. I do recommend it read more

La Michoacana Ice Cream Parlor - Yummy - Ice Cream & Frozen Yogurt Near Me - Arleta, California

It's the best ice cream which I ever had! Big choice, friendly staff! You can find whatever you want! Thank you guys! It was first time whe I finished 2 scoops bowl, next time I'll do 5 read more

WORST RASPADOS IVE EVER HAD also how are you going to have no vanilla flavor if you're an ice cream parlor could've gotten better at raspado express! read more

Good ice cream and snacks but some staff have a whatever type of attitude and their math is a little off, how does a bag of chips and a small mangoñada come out to $10? I highly advise to double check the prices before paying read more

Ive had several of there paletas. Some are sweeter than others, but that varies from person to person. Nevertheless great place. I visit often. read more

Each time I've came to this location I've had a good experience. The ice cream selection is amazing along with all other goodies they sell. I haven't been a big fan of their fruit as it has been the best tasting but other than that it's been great! There is always usually a wait time even if there's only 2 people in line, I don't blame the workers though. I blame the customers, like you've had enough time to decide what you wanted and now you still can't make up your mind? read more

When arriving there is plenty of parking. The line isn't that bad. The staff is able to help everyone in a reasonable amount of time. They have a lot of variety of ice cream. They are delicious! They also have corn on the cob or in a cup. I love that they have a michelada popsicle! They also have aguas frescas! They have a sitting area to eat your order! Oh I forgot to mention once you walk in the place will smell like corn and cheese. The prices are reasonable and I enjoy going every time! read more

Best ice cream spot I always get the aguas de fresa de leche always hits the spot. Friendly staff and reasonable prices

So yummy thank you! Each time I have great service and attentive staff. Its close to home and the line isnt long at all. Keep it up this place is heavenly! Love the mangoneadas, vanilla ice cream avocado ice cream and takis with cheese. Theres so much more I can't wait to try! read more

The place is very clean. Smells good. The minute you come in you want to try everything. It looks fresh. The girls were very nice and helpful. I've had the agua fresca de horchata, nuez. Esquites, mangoneada. It was all so good!!! Would definitely recommend and will definitely come back! read more

The lady that helped us either was new or was the owner cus she was very stingy with everything if you've been there before you know this isn't how empty they give you their almost 5$ cup of corn when I told her I wanted mobe to look like the one another girl was preparing for the customer behind us she was a smart ass about it and said oh I can put butter it's like no it's not the stupid butter but why am I paying 5$ for half a cup of corn smart ass attitude rip off and stingy I think I'll skip out on coming here so ridiculous we wanted to get something for my cousins who were in town and this is the way they want to look to their potential new customers bad experience read more

La Michoacana Ice Cream Parlor - The lady that helped us either was new or was the owner cus she was a smart ass and stingy - Ice Cream & Frozen Yogurt Near Me - Arleta, California

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Long line... line isn't moving and the employees seem to be taking their sweet time. Also, they do have a B rating which isn't good you know, especially since they just opened. I usually drive to the one in San Fernando but I thought I'd give this location a shot since it's closer to where I live... definitely not the same service given at their other location... will not be coming back here, I'll make the extra drive read more