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    La Michoacana Ice Cream Parlor

    3.1 (61 reviews)
    Closed 10:00 am - 9:00 pm

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    Hair

    DO YOU WANT ICE CREAM WITH HAIR? YUM! I found a hair in my ice cream. Absolutely disgusting. When I called to ask for a refund, they told me I had to come back in person. I explained that I was already 20 minutes away and couldn't return that day, but I could come the next day. They said no. Their solution? Either come back that same day for a cash refund (I paid with card. They could have refunded me if they wanted to) or get another ice cream. Why would I want another ice cream with hair in it? Completely unacceptable customer service. Won't be going back.

    three bowls of ice cream
    Yesenia V.

    A A bunch of goodness in a little cup! Came by this evening craving some ice cream new to this location and brand, I was greeted by a young gentleman by the name Nicholas. I told him I was new to this store and I wanted something new, he asked what I liked and gave me some recommendations. I purchased ice cream for my family and the flavors do not disappoint. Nicholas was respectful and friendly throughout the entire transaction and although they were busy the staff was respectful and friendly. Thank you Nicholas for being awesome!

    Strawberry cheesecake & mango
    Aprille C.

    Lots of yummy flavors. They let us taste a bunch! But this white girl had lots of questions. If only they had a big list of the flavors on the wall with descriptions, I'd be happier. Some of the flavors had a Latino brand candy name that I'd never heard of. So I had to ask what was in it. One flavor was orange colored with raisins in it. The girl couldn't really tell me the flavor. I got mango and my guy got strawberry cheesecake. Next time I'll get something chocolatey.

    Durros, 2 Mangonadas, Esquite with Hot Cheetos, Esquite, puff Hot Cheetos with Cheese, Nieve de Chicle, Agua Fresca de Fresa
    Lulu V.

    Out of all of their locations, this one probably has the worst customer service. My visit here consisted of fairly slow service due to the fact that the person attending us preferred talking to and impressing their coworkers. At one point they called them over to show them how they scooped the ice cream - it was very awkward and uncomfortable for me and my colleagues. Out of the five or six of the employees behind the counter only two of them were assisting people, the others were chatting - which seemed odd and inefficient (compared to how quickly and smoothly the service is at other locations). The food itself was pretty good, never disappoints.

    These are "Tostiesquite" why the heck did the lady didn't know what my brother was asking for and GOT MAD
    Lady S.

    These are "Tostiesquite" why the heck did the lady didn't know what my brother was asking for and GOT MAD. WHEN HE HAD TO CALL ME TO MAKE SURE?? Train your employees on the s*t you all sell!! She still rolled her eyes and nodded her head! Also, stingy on the Tostitos. I literally counted like 8 big pieces and the rest crumbs.

    Fresa con crema, water based Sandia, walnut, cookies and cream and a chocolate covered banana. Everything was amazing
    Angela M.

    I'm sooooooo happy they opened one of these closer in the valley! Their palletas are amazing! They have 50 flavors. Also over 100 flavors of scoop ice creams too. I also tried the strawberry lemonade and it was so refreshing ! Great customer service in a nice CLEAN store.

    Marcy C.

    Don't recommend this place at all the place is really dirty with flies ! The place is not even busy and for it to not be busy and dirty is nasty

    They are busy behind that counter
    Candace B.

    So because I'm lactose intolerant I can't enjoy everybody's ice cream but there is something about this place and certain flavors they make that I can enjoy. For example the fruit flavored ice cream like lime, pineapple and mango almost taste like sorbet. Delicious, fresh and still creamy but it doesn't seem like they use milk. They have a lot of Mexican style ice cream made with Tahin (seasoning salt) and the tamarind candies etc. (I don't have a lot of knowledge in this area of food so I won't elaborate. Lol) They sell more than ice cream here, I believe I took a pic of their menu posted on the wall. When you walk in, it smells like Elote (Mexican corn) which is delicious if you like that sort of thing. I love the smell. The place is super clean and they have places for you to sit inside or you can take it to go. It was a long line the day I went but the staff was pleasant and helpful. I've been a few time and I'm going back. My one complaint would be that the spoons in the cup on the counters were dirty - maybe they should put them in another area or buy plastic covered spoons.

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    11 months ago

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    1 year ago

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    7 years ago

    Best ice cream spot I always get the aguas de fresa de leche always hits the spot. Friendly staff and reasonable prices

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    U Crave

    U Crave

    4.0
    (1k reviews)
    2.6 mi
    $$

    First visit at local spot with my friends for breakfast…read more Open seating, very spacious. Decor is rustic with high ceilings and a little industrial but the contrast works and feels warm. Lots of light and big screen TV looks like a great place to watch sports. Cafeteria style, order up front and they bring to your table. I checked out the menu the night before and had already settled on getting pancakes. When I got there I was a little bit more hungry so I decided to get a side of bacon as well as fresh squeeze juice. I really enjoy fresh squeeze juice (I saw a little sign) and I did not see that on the menu so I thought I would try it. Orange and carrot juice is my go to. Pancakes were good, bacon crispy and juice was refreshingly delicious. I admit my meal was a bit pricey -I wish I had seen the specials that were advertised outside on the outside only restaurant window. I wouldn't have ordered everything ala cart. My total was $32 including tip. I believe in supporting local businesses but even for me that busted my budget for breakfast. Would be a nice spot for small groups too. I will definitely be back to try one of their daily breakfast special.

    Absolutely unacceptable experience. I waited 40 minutes for my order, only to be told that my…read morereceipt was never printed for the kitchen, so my food was never even started. Not once during those 40 minutes did anyone bother to check on the status of my order or notify me that there was a problem. To make matters worse, when I requested a refund, I was told it would take 7 days for the money to be returned to my card. Funny how the restaurant had no problem taking my money instantly, but somehow needs a week to give it back after failing to provide the food I paid for. What's even more frustrating is that this is the SECOND time this exact thing has happened to me at this location. Clearly, there are serious issues with their order management process, and no effort has been made to fix them. The final insult was the shift manager, who sat there smirking while I left frustrated and empty-handed. There was no sincere apology, no attempt to make things right, and no sense of accountability. After two experiences like this, I can confidently say I won't be returning. Customers deserve better communication, better service, and basic respect for their time and money.

    Photos
    Ramp or stairs leading to bathroom.
    Ramp or stairs leading to bathroom.
    Fried chicken panini.
    Fried chicken panini.
    Inside of the place

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    Inside of the place

    La Michoacana Ice Cream Parlor - icecream - Updated July 2026

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