Looking for tasty snacks and treats in this area, check this place out. Fresca, ice cream, esquite, nachos, mangonadas, chips and lots of other goodies. Located in a strip mall on Hubbard and Glenoaks. There is plenty of parking, inside seating and friendly customer service. Floor to ceiling windows so there is natural light throughout with a good vibe atmosphere. read more

La Michoacana Plus - Sylmar - Yum Yummy - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

Me, my mom and my husband came in to have dessert after celebrating Father's Day. We had ordered the churros with ice cream. Waited about 20 minutes and seen the girl who put the churros in the oven left. Not sure if she left for the day or just on break. Either way. Another 20 minutes passed and my mom decided to ask the 2 other girls working what the status of the churros was. They both blatantly ignored my mom (who's a senior). We then left after another 10 minutes. Didn't ask for a refund because we don't ever plan on coming back somewhere with such shit customer service. Totally understand being busy, but to ignore a customer who approached you guys nicely about an order that YOU GUYS forgot is disrespectful. Don't go here expecting decent customer service. read more

Their esquites are exquisite! Throughout the cup you will have all the add ons and not have just corn after eating the top layer. read more

La Michoacana Plus - Sylmar - Esquite - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

Came here because I was craving a little something sweet. I just wanted a small classic sundae with 1 scoop of icecream, whipped cream, chocolate syrup and nuts. Simple. They didn't have such a thing on the menu. All of their portions were HUGE! So I asked if they could make this for me. And they did! It came out to be a little over $5. Not bad. I really like the michoacana franchises. Only thing about this one is that while I appreciate the cleanliness of the place, I didn't like the smell of cleaner slapping me in the face as I walked in. read more

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Same as my last review. Slow slow service. Bars of ice cream are about 4-5 bucks. The inside is bright and colorful. And the music is lively. The only down side is the horrible and slow customer service read more

Crazy price, clearly a reason there's no updated prices anywhere to be found online and in store. read more

La Michoacana Plus - Sylmar - Never again lol, 3 scoops of corn with some Cheeto dust for $10, outrageous. - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

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Customer service isn't the greatest girls have attitude they are not happy , and the prices for twelve popsicle 45 dollars insane remember coming here and a dozen was like 22 23 dollars read more

Why is it so hot in here!!!!why is the phone disconnected ? Why's there only one person helping?

Gabriela was very nice and friendly. We liked the music they had on. Ice cream always good. read more

La Michoacana Plus - Sylmar - Vanilla, Cookie Monster - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

I enjoy the water based ice cream. The place is a little dirty to my likely but okay for quick sweet treat. read more

This place was horrible with customer service I waited like 36 min just to order a banana split and it wasn't even busy. There was only one kid working so I know it wasn't his fault but he was still moving like a turtle. U would think he'd have more pep in his step seeing the line building up but still moving like molasses. And to to add to it he gave me the wrong flavor ice cream. So I ate something that had raisins in it. Didn't enjoy it at all. So I rather just go to 31 flavors from now on. Sorry. read more

This is my favorite michoacana I have tried! There was a lot in stock. I was actually surprised it wasn't packed for a sunny Sunday afternoon. The smallest size for agua frescas was a good size and enough for me. I got the limon agua fresca which came with basil seeds :) it was sour sour but I liked it a lot! Very refreshing for after the swap meet! The person who helped us was super sweet as well. I wish I got her name. read more

La Michoacana Plus - Sylmar - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

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Omg they have EVERYTHING!! any kind of ice cream or paleta you want, they have!! Even the ones that you never heard of or thought to be possible paletas! The employees are very welcoming and answering all your questions. Like I said, flavors you didn't even knew existed lol. I really recommend this place, specially now that it's summer!! Hello?! Good vibes in this place. read more

La Michoacana Plus - Sylmar - So many selections of everything! - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

I ordered an esquite with everything. Which was accurate and you're expecting for it to be very warm but the first bite the food was cold. I asked if the machine was on and she said yes. I asked her to check she said it's warm with attitude, She did not offer to make it again or anything. read more

Every time ive gone it's understaffed and the same Hispanic guy is there who has no sense of urgency and seems like he doesn't wanna be there. Most of the times I hear other customers in line complain about how slow the service is. Expect to wait 30+ minutes. read more

great service from Gabriela Will definitely be coming back. Flavorful food and awesome environment

This place is a ripe off! I sent my husband to get me some fresas con crema. In total he got a small order of tostilocos, 2 cups of ice cream with 2 scoops each, large agua fresca and my fresas con crema. I understand that prices went up with the economy but if we would of ordered online for pick up the total would of been less than $30. They charged him over $50. The fresas con crema only has one option online but come on over $20 dollars difference. I know sometimes ordering online saves you a couple bucks but they double charge certain things in person read more

La Michoacana Plus - Sylmar - Order online! In person they over charge - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

Don't recommend ordering online or through one of the delivery apps. I ordered from Grubhub and they stated a wait time of 45 minutes, when it was supposedly ready I got a text saying "your order is ready" I drove to pick it up and when I got there the girls working had no idea I had placed an order. They said their tablet hadn't been working (so maybe stop receiving online orders). Anyway, I had to wait a bit longer (not very long, the girls were pretty fast at getting my order together and I get it's not the workers fault but management). Problem 2) my boyfriend ordered a "sandwich" because he was hungry. On Grubhub it shows that they have a and image of a sandwich you can order. So he did... but what I got was an ice cream sandwich. The image on grub hub is two pieces of bread w ham etc and actual sand which. The description of the sandwich does not say "ice cream". So that was another WTF! Problem 3) I know my boyfriend didn't want an ice cream sandwich because he ordered a paleta. So I asked the girls to credit me for the ice cream sandwich, told them I didn't want. We'll they couldn't give me a refund or return my money because again the grub hub tablet wasn't working. Also the Bionicos are not what they used to be, the overall experience was very poor. It's still good for paletas but I honestly wouldn't recommend to order online, just walk in. read more

La Michoacana Plus - Sylmar - Photo of the sandwich my boyfriend thought he was ordering - advertised on their Grubhub menu. But instead he got an Oreo Cookie sandwich. - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

always good service and yummy snacks Dianna was so sweet and helpful. will definitely be coming back

La Michoacana Plus has a lot of snacks to pick from. Their agua de fresa is a MUST have, it is very creamy and tastes like fresas con crema. My only complaint is the wait. They only had one employee on a Saturday which he was trying to fulfill orders as fast as he could. read more

La Michoacana Plus - Sylmar - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

Placed an order online and paid for it. Until I got there and one of the employees told me they don't even have a tablet. Said it was my fault because I should've known but how would I ? Only found out when I get there. Nobody wanted to refund my money 1. Rude ass employees that'll kept bopped on there day off 2. Retarted ass website needs to be updated. STEALING PEOPLES MONEY FOR WHAT. read more

This place has great food and prices but the overall experience and customer service was terrible. I suggest going to the one in San Fernando, worth the extra drive time for better service and care. read more

What once used to be a good spot to get some delicious Mexican style ice cream or fruit with different combinations to now a mediocre place. It's pretty easy to see why customers are leaving these places, the quality has gone down drastically. This place is no different, the fruit tasted like it was out for days and went bad, the infamous Mangoneada had a weird flavor with the ice cream. Just very disappointed, definitely stepping away from this place. Pretty sad what it's becoming now. read more

La Michoacana Plus - Sylmar - Fruit looks old and tasted horrible - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

Stopped by to get a cold treat for my kiddos. This place has countless flavors of ice cream. I love all the old school Mexican flavors... not just your regular chocolate and vanilla. Also lots of snacks if your not in the mood for ice cream. There was no one in line, got prompt courteous service. Cashier was very nice, waited to charge me so I can take photo of our ice cream for yelp:) This place is the best for this 107 heat today!! read more

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All natural fruit bars and ice cream. Handmade on site. If you like Mexican-style paletas you will love this place. This is like the paletero guy except of higher quality. Paletas are $2 so still affordable. I personally like the esquite which is corn in a cup with mayo and butter. "En La Michoacana Ice Cream Parlor somos herederos del arte de la fabricación de helados y paletas hechas con fruta 100% natural, ven y disfruta el auténtico sabor del helado tradicional MEXICANO! ¡Estamos comprometidos con la calidad!" Parking is also very easy. There is a private lot. read more

La Michoacana Plus - Sylmar - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

After being turned down at another ice cream parlor nearby. They let us put in our order in a little after 10pm. They treated us very pleasantly. Thank you for not denying us entry and letting us get our ice cream! read more

This Michoacana has been upgraded and customer service has greatly improved. I took my family last time and it was a completely different atmosphere. Attentive associates genuinely caring and fast customer service have made change my previous review. The ice-cream, the mangoneadas are still the bomb. read more

The real deal. There are a number of La Michoacana impersonators out there, but this is the authentic shop: https://www.lamichoacanaicecreamparlor.com This is my favorite spot for 3 reasons: 1. Non-dairy options. Whole sections of water based treats. Perfect for people who are lactose intolerant and/or casein averse. 2. Not just ice cream. They have savory snacks like nachos, corn, and chips. My favorite, by far, is the bionico (a fruit salad with cream and granola). 3. Atmosphere. It's bright, clean, well ventilated, and has fun music. I don't Yelp 24/7, but I try to keep my title of Duchess here. read more

La Michoacana Plus - Sylmar - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

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Ice cream was amazing ! Alexis is usually always there every time my mom goes and she always talks about how great of an employee he is ! He is super nice & gives great portions ! Thank you!! read more

La Michoacana Plus - Sylmar - a hand holding a bowl of ice cream - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

Reached out to them on Instagram, they saw my message and ignored it... I will be contacting them tomorrow in hopes to speak to someone Next morning: called the general number on yelp and spoke to one of the managers named Nancy, she was really helpful and will be providing me with a refund for the banana split read more

La Michoacana Plus - Sylmar - Banana split with some nuts & a fly - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

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Very upsetting service. I've come to this location so many times and its always something. Today we encounter Vanessa who had a very bad attitude not only towards me but everyone. A guy who was picking up an order also had to deal with her attitude. I came to buy a chicharrón preparado and she bagged me a broken durito. Didn't even ask if I was ok with it. Bad service for such a good name. Other Michoacanas have the sweetest persons and always tell you when they do not have something that you're trying to order. Not ever coming back. read more

La Michoacana Plus - Sylmar - Broken durito for my chicharrón preparado. - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

This place has ice cream choices galore!!! Plus drinks! Plus so many snacks to choose from! What to pick?!? What to pick???

The young lady who helped me was very nice, the ice cream bars with pieces of strawberries and kiwi were the best but all the bars I purchased were good. Quick service, came early. read more

Michoacana is the only thing I've been craving after my surgery. The mangoniada and the lemonade makes my Corazon happy. read more

La Michoacana Plus - Sylmar - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

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This place is like walking into an ice cream parlor in Mexico! All the flavors were delicious. I'm a fan of coconut and lime. Their paletas are amazing as well. Just wish music was lower and tables were wiped down more often. Other than that their product and presentation is pretty awesome! Great sugar fix read more

I almost always only go here for their Esquite. It's basically a Mexican elote (corn) in a cup with tons of melted butter, Parmesan, chili (if you want) and lemon juice. Soooo good. You can also add hot Cheetos on top, yummy! Their ice cream is ok, my kids like their paletas (popsicles)... oh and their strawberries and cream is YUM, but huge so share. I only docked one star because I am not personally a big fan of their ice cream. read more

Love this place!!! The aguas frescas are insanely good. $4 for a large is a steal and they don't skimp out by putting a ton of ice! The lady actually asked me if I wanted less ice which was nice. The ice creams and popsicles come in a wide variety of flavors and are very authentic. They also have elotes and other snack foods. read more

La Michoacana Plus - Sylmar - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

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This location barely opened up this past Saturday April 29, 2017. I was excited that they opened this location because all the other ones if you don't go at a good time are usually packed and busy with lines out the door at times. So, today I went to CVS nearby to run some errands and wanted to stop by to see how it is. Compared to the other locations it is smaller BUT the setup with the ice cream and food/drinks on the right and the seating on the left works. I am being semi easy on them this time since they are new and still have things to improve. So for now I'll give them a four because the staff was nice and the products are delicious every time. One of the things that I think they need to work on is making more of their paletas available. I asked for an Oreo and vanilla with strawberry and neither did they have. Maybe because it's smaller they won't have as many options BUT I hope not. Also, when I went to pay their credit card machine was acting up, so I was standing there to pay for a few minutes (though the cashier did apologize for the inconvenience). All in all, I like that it's close by and that it wasn't too busy. Will definitely be back soon! read more

La Michoacana Plus - Sylmar - Variety of Paletas (each $2) - Ice Cream & Frozen Yogurt Near Me - Sylmar, California

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I would leave 0 but that's not an option. Horrible customer service I ordered here from DoorDash and they forgot half my order didn't bother to communicate with the driver. The woman gave me attitude over the phone after I complained. read more

This place is amazing!!! I wish I can visit it everyday The esquites are delicious !! And the hotcheeto esquite as well I know hotcheetos and Mayo don't sound that good but you'll be surprised!!! My favorite pallets is Chamoy with mango There's the lemonade float with a scoop of strawberry water ice cream with chamoy read more

La Michoacana Plus - Sylmar - Lemonade float!!! +strawberry water ice cream - Ice Cream & Frozen Yogurt Near Me - Sylmar, California