I had a very good experience shopping there today. Got good deal on shirts, but the highlight was…read morethe sweet lady who checked me out....Tasha. She was so friendly and helpful that I left the store in such a better mood....just from having visited with her. - She's the kind of employee that keeps people coming back. - Thanks Tasha. Bruce Davidson - Carrollton, TX

My husband & I went to Nordstrom Rack to buy some gifts. When we got to the check-out, the cashier…read moreasked me if I wanted to open an account with their store. She explained, "The card will be good at all Nordstrom stores." I said, "Okay." So, I answered a few questions & voila! My new acct was opened on the spot. I was given a coupon as a courtesy for opening the new acct. After she rang up the items, my husband & I left the store. However, I had to go back in b/c she had forgotten to apply the discount! My husband went to the car and I went back in...ALONE! That was when the entire customer service experience completely changed!!! As long as my husband had been standing next to me, the employees smiled & were overly-friendly. When I stood in line to get the discount applied to my purchase, everything changed! They refused to apply the discount!?!?! I asked for a manager. When the "manager" got there, she refused to apply the discount as well. I explained that we had just purchased the items three minutes ago. I explained to her that her employees were polite to me as long as my husband was standing next to me. When I went back in ALONE...everything with her employees had shifted. Still...she refused. At this point, I began taking notes & asking questions such as, "Can you give me the number for Nordstrom's corporate office?" What is the name of the regional manager?" I asked any pertinent questions that might help me understand why the Nordstrom Rack was happy to open a new account but unwilling to apply the discount as advertised. The biggest lie that was told by their "manager" was that she didn't know the name of the regional manager. My husband & I later found out that the regional manager's office was housed in this particular location! Do you really expect customers to believe that a regional manager who offices out of your store is unknown to your managers? As a result of being lied to over details that don't really require lies, I closed my account with them after 7 days. Plus, my husband closed his account as well. We do NOT reward businesses that lie to us. There are too many other retail shops in our area that treat their customers with courtesy & respect. Nordstrom Rack & Nordstrom employees aren't trustworthy. Nordstrom's liars create unnecessary problems that aren't really worth the additional trouble. "Managers" who lie so easily about public information such as regional managers or other corporate contacts are NOT to be trusted. Nordstrom is supposed to be high-end experience that carries high-end merchandise. However, the ease with which their deceptive employees lie over such small issues is very concerning to me. If they can lie over small matters, they can lie over bigger matters which makes them very shady to do business with...in my opinion. HARD PASS ON NORDSTROM ET AL.

My friends and I stumbled on this unique boutique after eating lunch at Lockhats. The more we…read morelooked, the more we found we liked. They had some of the prettiest socks I have ever seen. They also have beautiful purses at reasonable prices. The clothes were trendy and stylish. My friend bought the cutest denim jacket. They had many items with a dragonfly design I loved.

Oh my goodness! This shop is AMAZING! Don't miss it when you stop into downtown Plano! I stoop by…read moreevery time I'm downtown and I have to be careful because I want to buy the whole store. Some of my favorite pieces of clothing and jewelry are from the feathered nest (beautiful patchwork skirt and the cutest cat earrings). This is also a GREAT place for unique and beautiful gifts for you're friend that likes to have that one piece that no one has! The ladies that work here are the sweetest and most helpful! Can't wait for my next trip in

great selection of boots and clothing!!! Not overbearing but just what I needed. Great experienceread more

Don't let this tiny little shop fool you! They have great big energy when it comes to western wear…read more This store is like a mini version of Cavender's. They have a decent selection of boots and hats for both children and adults. They also have a limited but impressive selection of shirts, accessories, and western wear. The customer service is excellent. The minute you walk in the door they are ready to help you find whatever you are looking for. My only disappointment is that I was expecting the prices to be at least 25% less than Cavender's. They are a little strip mall store but this does not mean they pass lower prices on to you.

I came in at approximately 1:30 PM on Tuesday 1/20/2026. Purple hoodie and hat with my wife and…read morechild. During our time in the store, I received zero assistance from staff. At least four employees walked past us without acknowledgment. Several appeared visibly shocked when we entered. I felt extremely uncomfortable. I am a Black male with a Caucasian wife, and the lack of service was noticeable and unsettling. Management should review the camera footage from the moment we walked in. Staff members actively assisted other customers while completely ignoring us. This was disturbing and unacceptable. I cannot believe behavior like this is still happening in 2026. I will go through proper channels to ensure this gets cleaned up. I have left a Google review as well

I am not one to complain so I won't. However, I am one who will give praise to someone who goes…read moreabove and beyond their call of duty. Kathy at Cavender's is awesome! She made sure that I was satisfied with the whole process of buying online. She is a woman of her word and very professional. Thank you Cavender's for employee's like Kathy!

This is a really cute store with lots of really great items. Gift ideas, clothing, jewelry,…read moreaccessories, they really seem to have it all. The Rockwall location is a little bit more updated, and the customer service was very good. The Plano location had a really rough sales person. I was in the store for a really long time before I was acknowledged, the sales person was just really busy on their phone. She wasn't very interested in selling, didn't suggest anything additional or offered to get me additional sizes, nothing like that. When it came time to check out, she jammed all of my purchases, five or six things, into a really tiny bag. I even walked out of the store, holding one in my hand because it didn't fit. It was just a weird interaction. I also paid in cash and was handed back a wad of rumpled cash and change, not at all the appropriate way to work a cash register.

Such a cute little store! They have it all from gifts, to clothes, to jewelry! The perfect spot for…read morelocal gifts, holiday gifting, or a day out with your girls!

Costumer service was amazing the tall young man and Faizan was nice and helpful also they have…read moregreat collection of Pakistani clothes.

Was at this place today with my 4 kiddo and husband spent about 2 hours and got lots of outfits…read more Everyone at the store was extremely helpful and didn't mind my kids running around and enjoying the desi shopping experience. Only back drop was their fitting room and washroom was not available. I'm happy I got stuff for the whole family for an up coming wedding and Eid. Once again staff was amazing and friendly. Highly recommend this store over the Houston one.

Purchased a sweater that did not match the intended outfit and wanted to return. They have a no…read morerefund policy which is not reasonable for unworn items returned within a few days of purchase and they don't tell you this upfront.

Came across this jewel, selection is great for teen girls to ladies in their 40's. My favorite…read morething about this boutique is their clothes are section off in colors allowing one to go straight to a selection. Also the customer service is amazing!!

Love this little auction house. The owner Kerry is cool people, which sets the tone for this…read morebusiness. Check out their auctions on Hibid. She accurately describes her items and is as honest as they come.

Did the lost ruins escape room, it was awesome and super challenging, I'm pretty sure our host was…read morenamed Jonathon and he was so nice and awesome. Thank you guys for the great experience!

Sooooo many options to choose from! This place is unlike any other I've been too. Prices are a…read morelittle high but hey, they don't have much competition. If you've got the money to spend on a costume then you won't be disappointed!

The owner was very customer oriented. Whenever I asked for a different size, he would bring out…read moreother options for me to look at that weren't on the sales floor. There was limited selection on the sales floor but everything was very nice and good quality.

This place is the best place to get South Asian wedding wardrobe. My fiancé was treated so nicely…read moreby the team and very meticulous about how he looked for our big day! My fiancé is going to look amazing on our big day! We will continue to come to this shop even after our wedding. - Sujata