ALL SERVICES ARE FREE!!! 10/10 Ask for Russell - Will provide amazing insight guidance and care.read more

I never met such as a rude staff in my entire life, the hispanic male nurse is always in a bad…read moremood, yelled at me because I couldn't understand him, I was almost telling him to quit his job if he didn't wanna work; by the way, if you go, be ready to wait for hours, they don't give a damn about you.

I had an excellent experience at Quest Diagnostics. I did not schedule an appointment prior and…read morewalked in. I was able to have my blood drawn in 30 minutes. I researched how to get there, as some have complained they could not find it. I walked into the building, and the security staff told me to go to floor 15. I walked into the office and checked in at the kiosk answering a few simple questions. I get a bit uneasy about having my blood drawn, but Tiffany was wonderful. She had such a calm and reassuring voice. She told me everything that that we would be doing and took extra care as she drew my blood. Before I knew it, it was done. Tiffany made sure I was feeling okay before letting me know how and when I should expect my results. She was really fantastic! I had a great experience here and recommend it. For peace of mind, do a basic search of the address so you can get familiar with where you are going. It helped for me. :)

I arrived 5 mins before my appointment at 1 pm and there were 7 people in the waiting area. No one…read moreknows when they were supposed to be called and there was no staff that we can see from the waiting area. Adding a doorbell or something similar might help? But I can also see the reason why there's no such thing. May just be an abnormally busy day... At about 1:10, I got called for my appointment. It was smooth after that. I was in-and-out pretty quickly and there was only a few people waiting then. Don't come here unless you have an appointment.

Very easy appointment! I needed some blood drawn and picked this Quest Diagnostics location due to…read moreproximity and appointment availability. I liked that it is a small, enclosed waiting room and treatment area. You get some privacy from anything going on at Jewel, since this is located within a Jewel. I arrived a little before my 2:20 pm appointment time. I left at 2:31 pm. I waited only a few minutes. The provider that treated me was helpful and answered all my questions, which was appreciated since I had paper work to give to the Quest Diagnostics employees from my doctor that showed which blood tests she was ordering.

The lab at 2550 N Clybourne is inside the Jewel store but not that easy to find. I made an…read moreappointment to get my blood drawn for the Cancerguard test. I brought the unopened kit but the staff said they had never seen one before and were not sure what to do. Staff was friendly but I was not there to instruct them.

You can be as pleasant as you want to be. No one smiles here. For a medical testing place, you'd…read morethink someone in this office would be a little pleasant to be around, but other than the receptionist, the two people who did my testing were unfriendly. You are there to do what they say. Do not ask them any questions. Do not ask them how their day's going. Do not engage them in small talk. They are there to do a job and get you out.

At the check in I was given a slip of paper with an email address so I can send a document. When I…read morestarted to put it in my purse it was ripped out of my hand. I had to take a photo of it so they can keep the precious slip of paper. When I entered the blood draw room there was a waste basket with more waste on the floor around it than inside it. The technician simply threw things at it. The stuff on the floor had to be from a dozen other patients.

If you are an lgbtqia+ person who is need of medical help, this is the place to go. I came to this…read morelocation a month ago for something I have put off. I was apprehensive on how I would be treated because of who I am. I wish every doctor's office, emergency room and psychologist could take a lesson from the staff here. I began transitioning from FtoM a year ago and it's been tough to have my pronouns, needs or my symptoms taken seriously. I often feel dismissed before the dr even sees me. Since I don't appear male presenting yet I know it causes confusion. I have anxiety because of it when it comes to situations with medical establishments. I've had many visits that I have been treated poorly and misgendered. Physicians immediate care has changed my outlook on healthcare and I'm very thankful. The front desk person Lynzey is an outstanding person! When they were taking my information for the registration, they double checked with me on how I would like to be addressed and the pronouns that I use. They also asked if I have a chosen name beside my birth name I want to use. My ID states male but the registration asks you to choose between male or female for "sex at birth", I had to choose female. This is why I was asked in private for the pronouns and chosen name. No one has ever thought to ask me this in any medical setting. Lynzey explained that the staff will be compassionate to my needs and not to worry, that they only want me to feel better and it's ok to be honest. \They also made sure to give me information for lgbtqia+ centers for outreach and medical care. This is the first medical office where I could be myself and not feel like an alien! The nurses and DR are just as tremendous too and answered all my questions. I didn't feel like I had to hide anything. I have recommended this clinic to anyone I know. Several of my friends have had the exact same experience with the staff, which makes me so so happy. If you are like me and scared to go the dr's office because you will be misgendered or neglected, give physicians immediate care a shot! Thank you Lynzey for everything you did. You have made a big impact on myself and 2 of my friends. I wish there were more people like you in the world.

Watch out!!! This clinic is desperately in need of a formal investigation…read more I visited when I had an unrelenting cough. I was the only patient and it took 45 minutes to check me in. When I said I was too sick for this kind of "urgent" care and started to leave, a medical assistant and then a PA saw me. They took my blood pressure and did a swab and although I later discovered from my regular doctor that I had pneumonia, they sent me home with comments in the summary, which I'm paraphrasing - "her lungs sounded clear... and she's doing surprisingly well given that she has asthma." I do not nor have I ever had asthma. BUT THAT WAS JUST THE START. Over the last 4 months they have billed me over a thousand dollars for the visit - first, from a company that goes by an entirely different name, and then by wellnow. The billing is egregious. I called the number on the bill and was told that I was correct, they should have billed medicare (they had my number), and the billing would cease. Yet... the billing has been ongoing and they took advantage of the fact that they had my credit card number - which they required when I checked in and have consistently tried to bill my card. I called my credit card company and they were investigating, yet the constant billing continued and eventually I changed my card number because I don't want them to have access to my account. In addition this is frustrating and exhausting. As I mentioned, this company needs to be investigated. I strongly encourage you to seek medical attention at another urgent care that has nothing to do with them!

This February was my second, and last time at IVme in Old Town. I don't like the intake…read more I get saline, to help with dehydration. I live a few blocks away so I walk to the clinic. Both times, as soon as I arrive and check in, two nurses rush me to the back, they are asking questions, one is putting in the IV and the other is checking my blood pressure. My blood pressure was elevated both times. My most recent visit, she also took my bp over my hoodie sleeve and the first thing she says is, "You're going to need to get on meds." What "nurse" isn't aware of how blood pressure work? I just walked blocks, you didn't let me sit, you're talking to me, the cuff isn't on my arm it's on a sweater and you think my readings wouldn't be elevated? Also, how can 1 or 2 readings determine medication? Giving unsolicited medical advice to a stranger whose medical history you know nothing about is condescending. She could've simply said your reading is high, follow up with your doctor. On another note, the clinic is clean, beautiful, comfortable and the receptionist was very friendly. The first time I felt like the IV helped me a lot. This last time I didn't feel any benefits.

Found out my vitamin D was low. Was excited to learn there was a shot that I could get. Easy…read morescheduling. Clean office. Friendly and respectful care.

They canceled without telling me, so that cost 2 ubers, then, theytdidn't automatically refund my…read moremoney. I had to call, and they said they had some bogus phone number. After saying I'd receive my refund within 10 days, I had to call again, at which time they told me to call my l bank​ because the refund had been issued. So ridiculous, so much work. My bank issued a temporary refund, and here we are.

12/19/2025 UPDATE. No doubt because yelp reviews are widely read, Life Line responded a few hours…read moreafter my original post. By comparison, my 12/10/2025 email to Life Line, seen only by Life Line, is *still* awaiting a response. In my view, the Life Line response to my yelp review was performative, and left a lot to be desired: - Calling the Membership department was a waste of time before, so in what way would it be different now? - The response claims that an email notice was sent, advising that the One Life membership program was set to renew. This is almost certainly untrue, since my Mom doesn't use email. - The response didn't address the fact that my then-95 year old Mom was never told that she was enrolling in a "forever" program. She's not dumb, and had this been explained, she would have said "no." I don't have whatever paperwork my Mom may have received from Life Line, and since I was not with her that day, I don't know when this all took place. I stand by my original review, and urge anyone and everyone to avoid this company. Life Line absolutely COULD make this right, but they won't. MY ORIGINAL POST: DISHONEST & UNRESPONSIVE, AVOID. i sent this self-explanatory mail (below) to Life Line on 12/10/2025 and have yet to receive a response. Dear Sir or Madam: I am writing to ask for a refund for a Life Line Screening charge that appeared on my Mom's most recent credit statement. When I called to ask about it, I was told that the $197.00 charge was for a "lifetime membership." But first, a little background: My Mom is 96 years old, and requires assistance in many aspects of daily living. Since suffering from a stroke in January of this year, she has been in an assisted living facility. Her pertinent information, as of the time of her participation in a Life Line Screening event: NAME: (redacted) DATE OF BIRTH: **/**/1929 HOME TEL. NO. (redacted) ADDRESS: (redacted) In 2024 my Mom participated in a Life Line Screening event. At this event, she was never informed that she would be enrolled in a lifetime membership program. My Mom does not want to be enrolled in a lifetime membership program, and she requests that she be issued a refund, either via check or by a reversal of the credit card charges. I tried to resolve this over the phone, but was told that only my Mom could speak about her account. So I went to her apartment today at the assisted living facility, and tried to call Life Line Screening and resolve the issue. That proved to be impossible: after speaking with someone who said she would transfer me to Membership, I was put on hold. After 21 minutes, I gave up. In my view, this is not an acceptable level of customer support, and I am appealing to you now for assistance. Sincerely, Name: redacted Cell Number: redacted. EMAIL: schultzsw@gmail.com

A great place to get any medical tests you may need done. They do x-rays, ultrasounds, and many…read moreother services. The doctors are great here and will do a wonderful job.

I have been receiving tests here for 10+ years. The ultrasound technician they have working there…read moreis amazing and has been with the company for as long as I have been going there. She has a lot of knowledge, very professional and experienced. The staff is extremley nice and professional and organized. I would highly recommend this place as I have heard nothing but good things about it.