I have taken my 97 year old mother for her lab draws and staff has been superb Phlebotomist was professional, courteous and friendly Thank you to personnel in El Camino Real at Encinitas, specially to Jackie! read more

In this day and age, being this inefficient should be illegal. This place is horrendous. As other people mentioned, making an appointment means nothing besides long and unnecessary wait (1h+ hour). Lucky me, they were short staffed when I went there, so the experience was even worse than it usually is. Stay away from this place at all cost. read more

terrible ! had appt and still waited over a hour. understaffed! get it together lab corp

So, I was a walk-in and I know at this location that means a wait. I do the automated check in: DL, Insurance Card, etc. No indoor seating, so I go outside. 20 minutes later a text message informs me a technician is ready to see me and my name will be called shortly. Indeed, my name is called, but it's the reception attendant who asks for my insurance information "but I just checked in so you have my information..." she says it didn't record it, ok w/e give her the card, which she scans, then I go to another seat. Tick.Tok.Tick.Tok... 40 minutes pass. I see my name has moved to the top of the patient list displayed on the wall over the desk. But my name is not called. Another thirty minutes pass. Finally, I can't take it anymore: I walk to the desk and wait - as patiently as possible - for the attendant to finish her current paperwork. Then I explain the situation described above: "is there some problem?". After my name and birth date are verified, I she asks: "do you have the doctor's patient order?" Which I know is already in the system. "I'm checked in already" I explain, "the order is in the system". No, it's not, I'm told. Wut. This is clearly impossible as I'm already checked in and I know the order is in fact in the system. Well, you need to get the order, I'm told. Nevermind. read more

Terrible! Avoid at all costs. Made an appointment for 2pm. Waited over an hour. Waiting room was full of disgruntled people and employees seem even less helpful and not friendly at all. Would not recommend read more

Appointment made this morning for an afternoon appointment. Nice there were numerous available time slots. Greeted nicely upon entrance and easy check in via kiosk with Driver's License. Front desk receptionist confirmed check in and payment made. 2:30 PM appointment and taken in for blood draw at 2:31...efficient and Lovejoy, Phlebotomist was pleasant and professional. Surprised by low rating... I would have no problem revisiting this Labcorp location. Thank you! read more

Each Time I go there it's worse. Excuse after excuse as to why they run over n hour late for an appointment made on line I had to fast and the earliest appt was for 12:15 I arrived at 1:45 . the place was packed no where to sit The excuse was Only one tech on duty ...ld story used way too often No food since 6:30 PM night before and now it was 1Hour and 15 Mins past my appoint meant time over 18 hrs within food Actually started to feel light headed when I left PLus I was told I had an outstanding bill for $86 A NO! I have insurance that always covers every lab procedure ordered by my DR So No I have to try to straighten that mess out I HATE LABCORP it's our only lab option and it sucks read more

Came here on a Saturday, I'm not from the area so I was expecting a typical 1 - 2 hour wait because the labcorp in my area is usually like that on the weekend. This labcorp got me in and out the door in under 15 minutes and I am also a walk in. Fast service, no hassle, super kind staff. Thanks read more

Labcorp is the slowest service I've ever experienced. I have had blood work done at Scripps, Kaiser, and Quest. The level of inefficiency is frustrating, everything took far longer than it should have. The overall experience was a waste of time. I waited 45 minutes and then canceled and left. It took on average 15 minutes to take the blood of one person. The rate of service makes it so they are unable to accommodate walk-ins because they are so slow. They are only able to keep up with appointments. I won't be using Labcorp again. read more

I have a very real needle phobia and I was very anxious about having my blood drawn for upcoming surgery. I could not believe how great the experience was for me!! There was absolutely zero pain and I did not even feel a "sting". I felt nothing at all! The technician who did the draw is named Lovejoy - yes that is her name. She was so amazing! I was so thankful for her and I no longer have a needle phobia - well, maybe just a small one now. read more

Needed labs and made an appt. Greeted when i entered, i was a little early so brief wait, but called on time. This location is always spotless and great care is taken to verify labels and name. My draw was painless, easy and i was out the door with no bruises. read more

I know everyone has different experiences/perspective on an experience.. but I'm honestly wondering why this Labcorp has 2.5 stars, I had an appointment at 12pm, I walked in around 11:50 and the waiting room was almost full.. I checked in online, they called me back shortly after I checked in, the gentleman taking my blood was very sweet and efficient.. and I was out by 12:10. I think making an appointment probably saves a lot more time.. as well, walking in (anywhere for that matter) and expecting to be seen within 10-15 minutes of being there when there are other people booking appointments is quite ridiculous. Overall my experience here was nice and easy! read more

LOST STAT RESULTS NEVER RECEIVED DESPITE PROMISES BY LABCORP SUPERVISOR Sangita Williams over voice mail and emails. She and the employees at this location blamed it on the courier accidentally handing over my blood samples to Pomerado Hospital for resulting. As a result of that they are saying that's why my doctor never got the results and she said she would get my results sent to my doctor. Guess what- my doctor never got them. read more

Walked in at 8 it was busy, get that but I checked in and was told it would be 45 minutes or I could schedule an appointment at 9-9:30 for fasting blood work. Scheduled that, they requested I show up a few minutes before 9 to check in again which I did, sat there 45 minutes to be finally called up and 9:45 and told there were 7 or 8 ahead of me so it would probably be another 30-45 minutes?! What a joke. Why make appointments if you aren't going to honor them. read more

I'm being generous by giving one star. I have been waiting for two hours for a walk in appointment. I approached the help desk to see when I will be seen and the woman at the desk was completely stone cold about the inconvenience. If anyone is upset for being inconvenienced they expect more sympathy for their poor service and slow technology. The people who work here have no respect and need to step up their hospitality. Make an appointment or they will treat you like dirt. read more

I had a 9am appointment and was seen at promptly 9am. Friendly and competent staff. Totally 5 stars.

Terrible process--I checked in and was told it would be an hour, so left, planning to come back in 45mins. Ten minutes later, I got a text saying the tech was ready and me name would be called shortly, so rushed back and gave my name. I was then told, "Oh, we're not ready, we just need your orders." I'd called the previous day to verify the orders were in the system and they still were. I was told it would be another 20mins, but it was 30. The only reason I'm not a 1 is that the lab tech was quick and professional. read more

crazy that you can make appts online, but they can't call you to let you know not to come because their computers don't work

Surprisingly enough, we had a nice experience. The wait was a bit long but they did tell me they were extremely understaffed. Was here with a family member for a blood lab. We entered our registration info at the self help kiosk by the door and waited about 30min to get the test done. The test itself lasted about 5min. The staff member that helped us was very nice and tried to make our experience more pleasant. 4 stars for the effort. read more

I needed blood work for allergy testing. I have been putting it off for 3 weeks, oops! I looked to see if any appointments were available for any of the locations near me, there wasn't anything until next week. I chose the location nearest to me and read the reviews, not so good, but it needed to be done. I drove over and there was a big line in the parking lot. I tried to go in to register at the kiosk, as one normally does, but was instantly snapped at by the people in line. Apparently, Covid rules dictate only 4 people are allowed in the waiting room at a time and you can only check in when its your turn to go in. 3 of the people left (too long of a wait) whilst I was waiting so it moved a little. I probably waited 30 minutes in the sun (a pop up shade tent would be nice but probably unlikely ). People who had appointments waited almost as long. Finally, I was let in and able to check in to the kiosk, pretty quick and easy. Only 2 people working and clearly stressed. I waited a little longer and was called to the desk to provide the info I just gave the kiosk (insurance card photo) apparently you have to do this every time it doesn't recognize you've been there before. Not very efficient. Then I was brought to a chair in the back and moved 3 times until my turn. The poor guy was nice but seemed flustered. 2 people on staff is way too little for the amount of people coming through here. Maybe increase pay? The whole thing probably took an hour. To be fair I'm hearing the other labs are having the same problem but it's really hard when you are on a time crunch. Hopefully all of these employee shortages will resolve soon . read more

Had to go to urgent care today after extreme pain and swelling from my blood draw a week ago. Urgent care informed me the phlebotomist blew out my vein and probably hit a nerve which is causing the pain and making it extremely difficult to use my arm (for a week). I didn't mind that the wait was 45 minutes but their equipment wasn't functioning properly (suction on the tubes). Wouldn't return and now terrified to get my blood drawn again. read more

Poorly run, short staffed , was like walking into a third world country ! Packed room with people sitting on floor and outside on curb . One person at desk and obviously not enough techs in the back I couldn't get appt online for weeks so did walk in, she said it would be over an hr wait but I was sitting at 1 1/2 hr than walked out I'm a visiting RN and wouldn't recommend this place to my patients Answer : for this large Corp , less profit better staffing and treat the patients that pay you better ! read more

Due to my poor health, I have to get my blood taken every few months. This review is for their staff. Everyone who works here is fast, efficient and extremely overworked. I feel really bad for them. Labcorp should hire a few more staff for each of their labs. The staff are always kind and friendly. One star taken off due to their corporate greed for not hiring more people. read more

I'm not quite sure what all the bad reviews are about. I was able to walk in and out in less than 30 minutes. I think it took me more time to check in on the machine. Then it did to get my blood work done. Great place! Friendly and helpful employees! read more

I'll be honest, after reading the reviews I was very nervous to come here. I've had a rough time getting blood drawn because of small veins so I'm already a little anxious, but then the potential headache from issues mentioned by others added to the stress. But my experience was completely fine and was actually more pleasant than I would've expected had I gone in neutral. The front desk gentleman was personable and helpful, I was a walk-in and didn't have to wait more than 5-10 minutes (I DO recommend afternoon - I went around 2:45) and the gentleman in the back who drew my blood was also very nice and had no issues with the draw. Both were courteous to the others in the room as well. I'll update the review if any issues arise with getting the sample to the doctor but felt compelled to share my experience of this office, especially since it was so positive. read more

Worst Lab Ever! My local area lab was taken over by Labcorp, and is a disaster. Complex sign in/registration at a computer touch screen (that every patient has been touching - no wipes or cleaning for the screen!). Touch screen was so flaky that after a 40 minute wait they decided none of my info had registered so they had me redo it manually through one of their staff. The phlebotomist who was going to do the draw wouldn't listen when I told her that I was on multiple blood thinners, had fragile veins, and she would need a butterfly type small needle. Instead she played sewing machine with a large needle, which caused the vein to fail after the first tube. Repeated a large needle on a second location, managed to get a small amount of blood into the other tubes, and wanted to put a bandaid on the sites. Talked her into the compression gauze, which she wrapped too tightly and mostly downstream on the two veins. By the time I got home I had a painful raised purple subcutaneous bleed at each site, literally the length and diameter of my little finger! This required that I wrap the vein properly - the way I had seen every other lab tech wrap it, with pressure over the draw site instead of downstream. Spent all afternoon with arm elevated, and still ended up with 2.5" x 1" painful hematomas at each draw site! And the lab results are only available if I set up an account with Labcorp! Which I won't do, as I don't want my info in their computers. I will get my results from the doctor's office - assuming they actually send them (which other reviewers say doesn't always happen). Labcorp? Never again!!! read more

Labcorp - Laboratory Testing Near Me - Encinitas, California

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Very disorganized and extremely slow. Had ordered my lab work way ahead of time and they still couldn't find it. Be prepared to wait 1-2 hours. read more

This clinic is poorly run. Appointments are disregarded and the walk-ins are let in front of the appointments. The wait time is extremely long. I will try other labs in Encinitas and hope I can find one that knows how to manage its influx of patients. read more

Jean Michelle (sp?) is the Jedi knight of blood draws. I'm so glad I found him I actually think they've gotten way better lately with organizing and scheduling. If you can avoid it don't go in the morning obviously if you have to fast that's a different story. But if you can wait till after one you'll get in a lot faster read more

Waited an hour to have three of my veins blown. Not sure if it's lack of experience but at the end of the day no blood was taken and I have to go to some place else to have my blood work done. I don't recommend this place to anyone especially that is a hard stick. Worst experience I've ever had with a blood draw! read more

Labcorp - Laboratory Testing Near Me - Encinitas, California

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Easy access , staff friendly , better when you make an appointment, clean, get there early . Be nice to staff they are overworked & underpaid. The automated kiosk easy to use, once registered go inside, don't wait in your car. read more

My new physician sent me to LabCorp with a piece of paper after my appointment and said to walk in. When I followed his instructions and handed them the paper they told me to come back after fasting so I requested that they take the piece of paper, which was already crumbled and at a high risk of becoming lost. They refused. I requested to make an appointment. They refused again. The crabby old hag working the desk told me to put my information into their web site, make an appointment and return with that crumbled paperwork. Making an appointment generated a QR code that you use to check in, how impersonal is that? Nobody wants to be picked, prodded, and treated like a number. I can not understand why they refused to take my referral so it would be ready when I return in a fasted state. I do not want to put my private medical information into their web site. These guys have gotten even worse since the last time I visited 5 years ago. Avoid LabCorp if you can read more

Coming in for blood work. Make sure to read reviews as they are quite accurate. Don't do walk in as we did a really bad idea. Though the staff are competent and very professional, they might want to speed it up as people were waiting for 2 1/2 hours. read more

Terrible experience at this location time and time. Don't prioritize a STAT without having to let them know urgency over and over and over again. Happens every time. Ask them to email results to me, the patient so can see same day and know medication dose to help sustain a pregnancy and time after time they don't. Drs closed on Sat and called 1-800 number and they said just ask to have them email directly to you and they will. They never do. I even watched the phlebotomist type email asking to send results to me. STAT results are supposed to be sent in 4 hours, it's been 6 hrs. The 1-800 also told me they were open 24-7 and could call to get results...nope, not open on nights or weekends. Time after time employees drop the ball. I only go here because my Dr uses Labcorp and pays for Tue labs, however I will now be going to Quest every time and just pay cash myself as they are far surprise. Terrible reviews all over the web for Labcorp, but nothing ever changes. read more

Avoid this place at all costs! I needed help checking in and no one even looked up from their desk. The lady next to me asked if someone could help her, and everyone heard her and just kept working, blatantly ignoring her. It was honestly laughable. I was so relieved when I realized I was at the wrong location, and actually needed to be at quest diagnostics next door. read more

They LOST my stool test and being that I am a colon cancer patient it is very frustrating not knowing the results and having to submit another test. I am so upset and dissatisfied, this place is VERY poorly run, the staff treat you so bad like you're a burden to them. They don't want to lift a hand to help!!! I've never been treated so badly. If you can avoid this place. I wish my insurance covered Quest they're great. read more

I've been coming here fir several years and find it comforting to know the routine. While one long time receptionist is too serous for my taste,, she always knows what she is doing and is expedient. I have had some pretty nice lab technicians and feel well taken care of. It is conveniently located and has fairly decent parking. Today's technician was awesome. I even made the serious on laugh. Ch Ching read more

So I made an appointment w a referral from My pcp 2 weeks ago . I go to check in nobody at that front desk for at least 10 minutes. When I was greeted I was told to check in on their touch screen computer. I did and waited for 30 minutes for a man to tell me he did not have any paper work . What a mess . read more

Although my 12:00 appointment turned out to be 12:30, once I got in it was a 5 star. Scott was amazing! I told him I was a hard stick! I have 1 and only 1 vein to use, or my hand. Scott got it perfectly. Great personality, great job, above excellent attitude! Seriously, make an appointment! You'll be glad you did. read more

This location has the very best staff. I have very small things and often get bruised and hurt. Kevin is awesome as are the other plebonomists read more