Pleasant and efficient checkin, first with barcode…read more Appointment was made on the website. Preliminary information entered for quicker checkin. No hesitation about giving 5 Stars because draw was quick and painless, and I have had problems in the past because of small arteries. Kudos to the experienced lab technician! Parking in front and behind building. Handicapped entrance is in back. Received lab results next morning on the My Chart portal of Albany Med.

They drew my blood and will send the results to my doctor. That is the only positive part of the…read moreexperience. I have tried this place more than once and have never had a pleasant experience. They can never find my paperwork, even when I call ahead to make sure it's arrived. They are rude and dismissive. I know customer service is hard (I've done it myself) but there's really no excuse for this. I need to find another local spot for a blood draw - there's just no reason to put myself through this nonsense.

Had a 9:30 appt, got there at 9:20. Had to be 20 people waiting. I needed my draw B4 10am for…read moretestosterone levels. Went up to the window at 9:45 and let them know. "You will be next" she said. 2 people more and it was 10am. Had to leave w/o my blood draw. Why make an appointment if you take 18 walk-ins before the people who make appointments??? Never again will i use LabCorp.

Can you leave zero stars?? The person greeting walk ins and people with appointments told me flat…read moreout that I need a note from a doctor for a full blood panel, or had to order online and come back. I thought you guys took walk ins? Also, extremely rude. Threw my questions right back in my face. Your location on Washington Ave. F-ing sucks donkey D. Terrible. I turned around and walked right out after being there for 5 minutes and spoke to your extremely disrespectful employee for 2 minutes. I'll never go back.

I came here due to excruciating pain in the left side of my face and in my ear. Being that this is…read morean urgent care, I was a bit surprised that you have to schedule an appointment to be seen, hence minus one star. The earliest appointment was one hour from when I got there, so I waited. Once I arrived, they brought me straight into the back right away. The initial doctor who saw me was very sweet and welcoming and made me feel cared about. The second doctor listened to what I said with intent and gave me a proper examination. I ended up being prescribed with antibiotics due to a possible ear/sinus infection. Nothing took too long (besides the initial waiting), everyone was nice, and I was actually listened to and taken seriously (unlike Ellis Urgent Care at Mohawk Harbor). Thank you!

Office experience was pleasant, fast and empathetic. From the moment I walked in until the moment I…read moreleft. Would recommend. Thank you for the kindness. A++

Doc put in scripts they told me they would call to setup appointments for them. No calls they don't…read morefollow up or follow threw. People expect you to take care of yourself. Etc.. but it's the hospital that does not follow up or follow threw. Makes me wonder if I should really care about my health when the hospital acts like they dont.

if you have ever wished you could be in the TV show scrubs, a teaching hospital where the drs are…read morestill learning but you still get quality care, then Ellis family medicine seems like a good choice for a dr. but NO. after one appointment you'll be wishing you had the writers from scrubs as a dr because they seemed to know more about medicine than these drs! good luck getting your concerns delt with. Having a dr. not know something and have them Google it in front of you is just depressing. at least leave the room. tests ordered never get done. and good luck actually calling and talking to a dr or even a nurse. take this review as you will. this is just one mans opinion

Extremely, satisfied with the office in Latham, N.Y. Don, our blood test techician, was excellent…read morepersonify, and very compassionate, assisting, my husband, due to mobility issues. We were in & out in 5 minutes. 5 stars and more!

This would be zero stars if I could give them a zero customer service is horrible, phone service…read morecustomer service zero. We are looking for a new place to use for our new hire drug tests. If you have a choice stay far away

I have been to this labcorp to get my blood drawn 2 times now. Both times the on lady can't draw…read morethe blood so she moves the needle in your arm and it hurts and make me feel like I am going to puke. The ask if you have drank water or eaten like it's your fault they can't get you blood. That happened both times I went there. The one lady couldn't get my blood (assuming she was new) she had to call another lady with a whale on her badge both times. So I didn't have just one arm that had needle poke I had two. my right arm hurt like hell (from the incompetent blood draw) with black and blues on it. The second time I went here I knew I had enough water. I don't look forward to going here ever again. Train your people better.

You'll need to check in at the computer station first--heads-up, they won't assist you at the…read morewindow until you do. I've had great experiences getting blood drawn here; the staff is friendly, knowledgeable, and really helpful. The wait time isn't bad, but booking an appointment definitely speeds things up. All in all, a solid spot to go!

After an initial scheduling hiccup that was not the fault of this particular facility -- looking at…read moreyou, unhelpful telephone "virtual assistant" -- the care itself was great. Had to kill a couple of hours but I expect some unpredictability at a walk-in clinic, anyway. The staff was friendly & patient with my daughter, and elicited good behavior which was in turn rewarded with some small toys that left her happy instead of distressed at the visit. An especially big shout out to Dr. Michael Ungerland. (Technically, he's a PA... but, in my experience, that frequently translates to "Physician without an Attitude."). He's a champ, and I'd seek him out again. One always hopes not to need medical attention, but it's comforting to have a go-to care facility while traveling.

Terrible rude nurses, the doctor came into the room after more than an hour just to be meet by a…read moredoctor that don't seem to want to help people that need help and angry. I do not recommend this place! And they have the A/C blasting in the room they put you in and shit the door on you

had appointment.....checked in on their kiosk...waited 45 minutes...noticed people coming in were…read morebeing taken care of first even though they had later appointments...went to window told them about this, the NASTY woman at desk told me we are doing the best we can. luckily one of the men working there heard this and decided to help me out when I told him I had another apt in a little while or I might still be sitting there

Rashawn White went above and beyond to help me sort out a problem. She was extremely kind and…read moreunderstanding and helped me sort the problem out. Without her help I wouldn't have been able to solve the problem.

My entire family used to go to this practice and one by one we've left because of the staff-rude…read moreand unfriendly seemed to be a prerequisite for this office. In addition, every practitioner we had for PCPs left after only several months or a couple of years, which tells me (I worked for a group practice for 20 years) that management is not good, and clearly, it's impacting the practice.

I had an appointment for a sick visit with Fishel. I was 15 minutes late because of traffic and…read moregetting held up at work. They have a 10 minutes late policy. The doctor refused to see me and they offered me an appointment for 4 days later. It felt very uncaring and made me want to switch providers. There were zero people in the waiting room.

I can't say enough good about this place. The receptionist that calls to remind you about your…read moreappointment is always so pleasant! When you arrive everyone at the front desk has a smile on their face. I think that is so important considering that many of us are anxious when we walk in for our fourth, fifth or sixth cancer check! The techs are fabulous! They will joke and laugh with you and make it as pleasurable an experience as it can be! This is one top notch office. They care about you and that is quality service!!! Bravo!!