If I could give a zero star I would! After using this company for over 5 years and referring them…read moreto many clients of mine, using for my business etc. I have always received the same cleaning, every year twice a year. Prices typically go up a little but I can always expect to pay $330 for everything or around that. I called this company and asked them for an appointment in which they gave me a 5 hour window. I accepted that and stayed home for 3 hours waiting for them to show up. When the technician showed up, like always, we walked areas and I said I wanted same as last time. After 10 min of him "figuring out the price" he stated it would be DOUBLE because prices went up and they didn't see my pet treatments noted on my invoices. I called the office pleading that this is unfair and even explained how they pet treat the area and what tools etc.. The lady notified me that the pet treatment may indeed of happened, however, its not on invoice so they wouldn't help me. This gave me two thoughts, A. being you allowed someone in my home with my children who would steal from your company? Cause I paid for the pet treatments. B. You make me take work off and then tell me once you've shown up 3 hours into the 5 hour window, that you raised your prices???? This not only lost me valuable hours at work, where my time is worth money but the way you so admittedly explained that your employee didn't record things I have received in the past therefore hiring thefts and liars and allowing them into the comfort of my family and home. SCAM!!!!!! DO NOT USE THESE GUYS!

White carpet was in the rental we just moved out of and it is white again thanks to these guys!!…read moreGreat job!!!

I have plenty of services over the years. This one that impressed me. The job they did wqw wqw…read moreover the top. The they they went over the area twice in the house. We had a puppy that wisin't house trained and the carpet came out like new . They said they would arrive at a certain time time and showed up at the exact time. First time in me doing doing business with any vendors. If you don't use them you are missing the boat

Joseph was great and did an outstanding job on getting our carpets clean. They look better than we…read moreexpected and he took time to get out the spots etc that we never thought would come out. We will happily refer Pro-Steam and especially Joseph to our clients.

Contacted this company to obtain a bid for some work we needed done. Super responsive and the bid…read morefor the work needed was spot on. The crew was super professional and efficient. Work was completed in time frame agreed upon. Will definitely recommend and will use again if needed.

I called Genesis Carpet Cleaning to request a deep clean in my brother's carpet that has pet…read moredestruction. Jeff is very pleasant. He's honest and transparent and didn't try to sell me anything I didn't need. I am happy with the quality of work he did and basically just needed to be able to suffer this carpet long enough until we renovate this house.

Two new technicians showed up to clean this year. They were not as professional as Jeff, and they…read morewere definitely not as punctual. I was quoted a price of $189 on the phone for a 10X20 room and stairs. To their credit, the men called to say that they were running late, and they wouldn't make it until the end of the 11am-1pm window I had been given. Unfortunately I had an appointment in Tacoma at noon and it was too late to reschedule. Fortunately I zipped back to the house and arrived shortly after the technicians. One walked the area and then quoted me $239 + extras which I declined. He said that the area was more like two 15X15 rooms plus a short hallway measuring about 6 feet, thus the price increase. And he said that I'd have to move the furniture, but later told me they moved it for me. There was a couch, a TV on a stand and an end table with a lamp. When they were finished I wrote a check and asked for a receipt. The technician told me the duplicate for my check was my receipt. And then he decided he could give me the paper with the work order on it. My husband called the company to voice his concern over the price discrepancy. He left a message and then the owner or manager called me back. I was told on the phone that the one who made the reservations should be the one at the house. I replied that I was. Since it became evident that I wasn't going to be permitted to state my case that I was quoted $189 and charged $239, I thanked him and ended the call. So although the service was completed, the price was not the same and the person on the phone did not seem to want to listen.

The best carpet cleaning service ever!! I would use their service every time I need clean carpets!…read more We bought our house 12 years ago and from used to having a small dog, 3 small children... our carpet was diirrrttty!! Three hours before the appointment I got a text to confirm the appointment, which was great since there are so many things and events to keep track of. Hong texts me to heads up that he is on his way. Hong arrived on time and did a walk through of the carpeted area. He explained the process and how long it would take for him to clean the carpet. He also made sure children was not anywhere near his equipment as it is really hot. Hong and his tech did a fantastic job of getting all of the stains out. Later in the day, Hong followed up with a text to check up if the carpets were dry or not. This follow through from pre-appointment to day of appointment and post cleaning check up is something that is truly a rare thing and this wins clients and makes them keep using their service. Thank you so much Carpet Care HP!!

Hong did an amazing job. I am so impressed with how beautiful my carpets came out. He was super…read moreprofessional and very kind. I will definitely use his service the next time i need my carpets cleaned and will share his business card with all my friends. Thanks Hong!

I hired North Pacific Electric to replace my main breaker panel and run electrical for a generator…read morehook up and air conditioning. Brian was a pleasure to work with to bid and schedule the job, and Chris and the other electricians did a quick, clean job finishing ahead of schedule. Their pricing was fair, and then they had questions about how to handle a complicated part of the job, they proactively reached out to the state and city electrical inspectors to make sure they did it right. When the city inspector came to look at the job, he said "you had some good electricians. They did a nice job." I couldn't be more pleased and will 10/10 hire North Pacific Electric again

We used North Pacific Electric to wire a garage/apartment I was having built. I had used a…read moredifferent electrician when we built our house, but he was not available to do this job and a friend had recommend we use North Pacific Electric. I was hesitant at first as the previous electrician did such a great job. Steve had come out right away to bid the job, and was prompt to get back to me, not only with a fair bid but, was able to work into the time frame that I needed. The work was done quickly and neatly and the staff was friendly and showed up when they said they would. Since I don't like thing messy I was overjoyed that thing were clean and tidy when they would leave each day, and when I wanted to make a few changes they were happy to do so. I will definitely be using them in the future!

I've hired Moore Power three times in the last year. They've installed a new main panel, ran new…read morelighting and power to an addition, and done some smaller work in the garage and kitchen. Josh and his employees have always done excellent work and the price has always been reasonable, and actually lower than two previous bids for the new panel. after 15 years of owning a home it feels comforting to have a professional I trust to call on.

Excellent communication, very competitive rates, and their work appears to be top-notch. We will…read moredefinitely reach out to them again in the future for our electrical needs.

They did an awesome job on our crawl space, cleared the mold in a timely manner what they stated…read moreand very neat job. Polite. Price very reasonable to all out their. Can't beat their work or price! Would highly recommend if you have any type of mold issue

Wally and his company Water Out helped my wife and I eliminate some mold infecting our entire attic…read morebecause of moisture leaking from our bathroom fan. He showed up and his team diagnosed the problem and worked with us and our insurance to eliminate the mold and correct the source of the moisture. We now have a clean, dry attic that even looks like new. It took just two days and this was done with COVID precautions safely administered. I highly recommend Wally and Water Out and am completely satisfied with their service and more importantly the results!