Unfortunately one bad apple can ruin the bunch, and there was one staff member that was incredibly cold, not accommodating and difficult to work with. She was not customer minded. Prior to our trip our integrations with this person were so bad we actually decided to cancel our second night and stay somewhere else. read more

I had the most amazing visit and stay at the LaConner Channel Lodge! I travel 25 days every month, so my personal time is extremely precious to me. This establishment's environment was warm, comfortable, relaxing, clean and inviting. The staff and customer service was top of the line. I have stayed many places international and nation wide and never leave reviews on Yelp. I felt that I had to voice my fabulous stay on here so others could share my same experience. I loved staying at the Channel Lodge so much that I booked another night the same day I checked out for the following week. Thank you Channel Lodge and I will see you next week! read more

We had an awesome stay at the Lodge! The staff was incredibly friendly, and the room was incredibly clean. Also, I thought they had the comfiest bed I've stayed in during a trip. Lots of great options in the area as well, for food and browsing. I would definitely stay here again. read more

LaConner Channel Lodge - View from our room! - Hotels Near Me - La Conner, Washington

I'd avoid this place because of the management. We had an emergency that required a last minute cancelation, the staff was rude and didn't give us any latitude. I understand there is a 48 hour cancelation policy, so there's really nothing we could do, but it would have been nice if they worked with us. All we asked for was a credit or partial credit. They said "nope, nothing." It was a weekday night in late October - not exactly high season where they could have otherwise expected to fill the room. If you are someone who likes good customer service and flexible management, avoid this place. read more

The bed was rock hard, the walls/floors so thin that you can hear everything going on above and next door. Hardly slept at all. It's in a good location, and they offer wine and cheese in the afternoon - walking distance to all the shops, you can get a room with a channel view...but still, the ability to sleep well is a deal breaker for me. I do not recommend staying here. read more

There are two sister locations: La Conner Channel Lodge and La Conner Country Inn. This review is for the lodge. We were gifted one night here for a birthday. This **is** La Conner's only waterfront hotel, and when it's a beautiful day, it doesn't get any better in this quaint small town. The room is small but clean. The tiny patio was barely enough to stand in and look out to the water. We preferred walking through the lobby to their outdoor seating and watching all the boats go by. The room itself was far from luxurious as advertised, but adequate. There was a tiny shelf under the TV for coffee and a few basic utensils. What was nice is their fireplace, but we felt too cramped to really relax in the room. Our room didn't have a "jetted" tub as advertised, perhaps other rooms had them. We didn't feel compelled to experience any of their spa treatments. Complimentary continental breakfast was very basic. Portions were cut into small pieces, some smaller sizes into eighths. Nothing looked appetizing. We went elsewhere after seeing what was being offered. But this is complimentary. Check out was functional meaning they got the job done but the interaction didn't give me the warm and fuzzies. read more

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We paid a lot of money for the captains room and the one next to it. We came here to celebrate my grandmother's 84th birthday. Her first birthday since her husband passed, and probably our last vacation with her. We knew quiet hours were at 10pm so until then, we played a game while my grandmother sat on the bed and watched. We had no music on, as the tv didn't include music channels. At 9:40-9:45, we got a call asking us to be quiet. The next morning, we went to check out and verified that quiet hours were indeed at 10pm. We expressed how we felt, that for about $600, they could have let us have our fun until the actual quiet hours time. Instead, the "manager" Billie, said that THEY actually found US to be quite rude for showing up early to check in the day before. We had simply came early, and asked them to give us a call when the rooms were ready. When I asked for Billie's name, she told me to read it off the sign behind her. When we walked out, Billie continued to make fun of us to the party of guests who were next in line. Billie, if you hate your job so much, if you don't know how to give good customer service, if you're not solution-oriented, please quit. Don't make our $600 and our last vacation with my grandmother seem less than worth it. I HOPE the owner sees this review. All 6 of us left with a terrible taste in our mouths, all thanks to poor customer service. Staff like Billie need some training. read more

We were so excited to spend the weekend at the Channel Lodge. We were celebrating my moms 84th birthday. It is the first birthday since my father died. They had been married 65 years and we the sisters and nieces were excited to make it extra special for her. I booked the suite and an additional king room to the tune to of $590 for one night...but figured it would be worth it. Well we will never return after this stay. To start with we got a noise warning at 9:45pm...(we were playing heads up) really?!? Then we had a rude phone call from the desk and when I said it was not quite hour yet and we could here the loud music below us they just said "ok". This morning asked to speak to someone and "Billie" the supposed manager on duty didn't even give me a chance to say a word when she pulled out a paper highlighted the check in and out times and said we were very rude to not honor these times. I was so confused as we were checking out at 10am! She proceeded to tell me that because we arrived to our mini vacation at 12:45 and just checked with them to see if there was any chance we could check in early that this was extremely rude. I was floored as this is coming practice in most hotels to just check if you arrive early. She was so rude, did not want to give me my receipt and did not want to tell us who the actual manager was. This is a beautiful hotel with extremely rude staff. We spend a lot of time in La Conner at Hellman's and the steak and seafood house and the tavern and the shops and I was in no way expecting this experience. We spent about 1700 in 24 hours in this little town and how we were treated upon check out by Billie ruined our entire stay. We are a very large family who love to support small towns and businesses but needless to say this will now get spoken about in many situations. Sad. read more

I would not recommend staying at The LaConner Channel Lodge to anyone. If you do decide to try it pay in cash and do not leave a card on file. An additional charge of $150 was charged to our account without any notification or explanation. When I tried to contact management i was told by a receptionist that a manager would call me back later. No one attempted to call me to resolve the issue. I called the following day to follow up and sure enough management was unavailable. Finally i received a call later that day and i was told i was smoking in the room and thats why i was charged $150. I was surprised by this because i didn't smoke in the room. When i tried to explain this to management i was hung up on and they will not communicate with me. I took to Facebook to write a review to warn people of this. They blocked my review so i can not post. Checked our account again and they had charged us an additional $150... So we are at $150 for the room.. $150 for a bogus smoking charge and then and additional $150 because management are crooks and got mad at my review. Needless to say i will be staying at the Heron Inn going forward. PS: The Rooms are tiny with no refrigerator or microwave and the breakfast is nothing to write home to mom about. Same owners own the La Conner Country Inn as well... Just throwing it out there. read more

My wife and I had never been to LaConner Wa. together before...what a nice little town. Beautiful boardwalk along the channel, Nasty Jack's, which is a antique and collectible store and loads of places to eat. The highlight was the LaConner Channel lodge. Attentive staff, a nice continental breakfast and really nice rooms with fireplaces and a rustic motif. We had a deck with a view of the channel. We will stay there again. read more

We made a reservation here with our friends. When we made it they said it was pet friendly. We have a 30 lb corgi. When we checked in they said we had to move to their other location because it wasn't pyet friendly. All of our friends were staying at the this location and we had to move. The hotel was just like, "oh we'll". Poor service, bad experience. It was their mistake but we get stuck with dealing with it. read more

Pleasant place and nice enough rooms. TV and other accessories a bit dated. Not impressed with staff. Evening check in gal was abrupt and kinda rude. Requested a late check out and wouldn't even accommodate a 1/2 hour on a weekday stay. Will likely look elsewhere down the road. It a bummer that they are only channel facing option. read more

Had a wonderful stay for our 35th anniversary. Booked on line no issues. Noticed a few days later $24.20 charge or on credit card. Called on Sunday January 12, 2020 @ 1 ish and talked with a Billie asking what the charge was for, mentioned something about not having a anniversary card. I was never issued one as booking was placed on line and was not given one when we checked in. We did have a card in our room with two chocolates. Not sure if that was the card this Billie was talking about. Billie came irritate and refused to help in any way and basically became belligerent and we basically hung up on her. With that being said loved the stay... but won't return due to the customer service! read more

The Gate House Suite was quaint, charming, and very cozy. The jacuzzi tub stayed hot a long time. Nice!!

Convert this hotel on the water - which never seems to be busy- into condominiums in somebody would make A lot of money.!! i'd be first in line to buy one. read more

What a darling inn! We were there for the weekend in February and everything was amazing - the room, (with a fireplace) the view, the staff...Bed was comfy, bath with big jetted tub was really nice - And the complimentary wine tasting was a super bonus! We didn't hang to hear the piano player but the beautiful sounds filled the hotel and we got to listed by default! We loved it! read more

I called mid- week the week of Feb. 21st to make a reservation for that Saturday the 27th of February to celebrate my anniversary. I had to call because I was not able to put the children's ages in the system. We had just stayed a couple of weeks before. When I spoke to the receptionist, she recommended the Navigator Suite since it was 4 people. My husband agreed and the receptionist asked if she could use the credit card on file to which I replied "yes". On Saturday I packed the van and the kids and made the 1hr drive there only to be told there was no reservation available for us. I told the receptionist I had just called that week for our anniversary and had driven an hour to get there. She told us the Suite was booked and that our reservation was on March 27th. She did not offer to book us another room for the night or even state that they were completely busy for the weekend which I would have seen as at least an attempt to rectify the problem. She merely insisted we did not have an appointment and left it at that. I called my husband and he agreed we did not want to stay there if they could be so lacking in hospitality and had me cancel the March 27th reservation. Let me be clear, I was not trying to blame anyone for what could have been an honest mistake and I was not expecting anything for free, but her complete disregard or any attempt to resolve the problem spoke volumes. read more

Our night here was a romantic birthday gift from my husband. I hadn't read reviews here in advance, but am glad we were on the 3rd floor as we had no noise issues, the view was lovely, and the room well appointed. We did experience some unpleasantness with the whirlpool tub and alerted the staff. Scummy brown foam when we ran it. Having experience with hot tubs, I realize the they might not have been aware of the issue, but it was gross. A previous guest likely used oil or bubble bath which gets caught in the jets. Filling the tubs and running the whirlpool between guests might have prevented this from happening. The staff were very pleasant, and the continental breakfast sufficient (cold ham and cheese, hard boiled eggs, fresh fruit, pastries, cereal, yogurt, bagels, English muffins, juice). Would have been four stars were it not for the whirlpool tub snafu. read more

We've stayed many times at the LaConner Channel Lodge. The rooms are well appointed, tasteful and comfortable. We especially enjoy the location. It is very easy to walk the Main Street of of town and browse the many shops. The variety of restaurants is also appealing and within walking distance. The water views are fantastic! Highly recommend for a weekend getaway read more

Unlike some of the other reviews, I had no problems at this hotel and very much enjoyed my one-night stay. I wish I could have stayed longer! My room was on the third floor and included a gas fireplace and jet tub, which made for a relaxing evening. The complimentary breakfast was a variety, fresh and delicious. I appreciated the homey, antique, non-commercial feel of this hotel. read more

Lovely spacious room with fireplace right on the channel. Rustic, charming. Good continental breakfast. Worth every penny. Great bathroom with deep tub and separate shower. read more

Nice place, very good location, and great staff -- t least at the receptionist desk. Vanessa (? -- something starting with a "V" I think) was so helpful and patient. Really nice views from the lobby area and any room facing towards the water there. read more

Reasons to avoid this hotel are MANY. The floors are so thin and creaky that any footsteps above your room will be heard and felt. In the middle of the night, you'll wake up if a guest above you goes to the bathroom. The sockets are so worn out they won't hold plugs to your electronics. My room fridge froze my food. The wifi is spotty and the breakfasts are Best Western quality. The worst thing though is that the staff act like they came out of Zombie movies. They are cold, unhelpful and never say thanks or can I help or how did you enjoy your stay. Service is not practiced at this place. LaConner is a beautiful destination, and it deserves a more professional hotel. read more

Nice view of the channel, good location with many restaurants and pubs just down the street.

Disappointing experience. We booked through Expedia(mistake). My wife experienced a medical issue on the morning of our reservation. I requested a change of dates through the hotel and Expedia. Both companies denied the request and blamed each other. The hotel told me that if I had booked directly through them, I could have saved money and been able to change my reservation. The issue I have with this situation is that this is definitely the off season and I was not asking for a refund. I just wanted to switch days so my wife could have some time to get better. The room had been paid for weeks in advance so they were not out anything. All this would have taken is a few extra key strokes on their computer. Much easier to just say no I guess. I emailed the general manager (Jen I think) and have still not received a reply. Needless to say I don't see myself giving them another opportunity as they don't seem to care about their clients. read more

Cute wooden lodge building on the channel, with clean, modern waterfront rooms with balconies. And if that's not enough, they've got fireplaces! Awesome. While the rooms are small, the bath/vanity area is fair sized. And so cozy. I was very happy here. read more

This is a really nice place, in a no-frills kind of way. The bed and linens were really comfy and soft, there was a sitting area with armchairs in front of a gas fireplace, and another sitting area with hard chairs and a table. The bathroom was big, with a giant jacuzzi tub and some nice bath products. Balcony with view of the channel. The main floor and reception area are really nice, with a blazing fire, comfy chairs, and some various private nooks. The free breakfast was very good, and even the raisin bran was a good quality, organic brand (I saw the box behind the counter). Easy walking distance to lots of places in town, including a local bar, and a more upscale wine bar. I loved this place a lot more than the supposedly 'nicer' places in the northwest. It was incredibly warm, cozy, and comfortable, there was food and tea one floor away when I woke up, and the location/view were great. read more

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OMG you should see this place! The rooms are huge, have fireplaces that turn on with a switch, good beds, huge towels, and nice amenities. Also, it is connected to a great restaurant for dinners and of course they have the usual continental breakfast in the lodge in the morning. Also the downtown is literally only one block away, and the waterfront a block and a half. Unfortunately, with the downturn in the economy there are a lot of empty shops but when it recovers, it will be the destination stop. It was so surprising to see an inn of this quality in such a small and out of the way town. read more

I like this hotel. Relaxing. Nice furnishing, nice staff, nice building - great bathtub. Only book one night - the town is only good for one day of exploring. read more

Good little boutique hotel and alternative to a B & B. The rooms were nicely renovated in soft tones of blues and creams, however, the bathroom and dressing areas were a bit dark. Charming balcony that overlooks the channel and with chairs, a perfect spot to curl up with a book or a cup of coffee. The gas fireplace was an unexpected touch to complete the relaxed vibe. Breakfast was okay nothing to write home about. Easy walking distance to downtown La Conner, only one day to explore is really needed. Overall a solid choice for the area. read more

I am so happy I picked the Channel Lodge for our weekend getaway. It was so cozy, the beds were very comfortable, and I thought the room and Inn were very charming. Cute view, beautiful grounds. I didn't notice any need for maintenance, although if you are very used to deluxe accommodations, you might think the bathroom could have used an update. For me it was very nice and I loved the high quality free coffee and cookies, and that you could buy a bottle of wine from the front desk. I wished I had booked a longer stay, and when I need to relax for a few days again, I'll be back. La Conner has great places to eat and shop and just wander, all within several blocks of the Channel Lodge. read more

Beautiful place! Room was roomy and elegant, clean, beautiful view, fireplace and jacuzzi and big comfy bed. Excellent nice staff and breakfast, wine & cheese and a pianist in the evening. Plenty of parking. Pillows were too squishy, other than that no complaints I would stay here again! read more

Lovely boutique hotel. Our room had a wonderful water view. Nicely decorated with gas fireplace and huge jacuzzi tub.Within walking distance to restaurants and shopping. Basic breakfast buffet.Very quiet. read more

Event experience: 5 stars Room experience: 4 stars The LaConner Country Inn hosted a class for us. Sarah Nelson, Director of Sales there was **extremely** helpful and the event turned out really well. Room: We stayed at the Country Inn (not the lodge), which was good middle-grade, very clean, nice fireplace. They offered a well-rounded breakfast as part of the very reasonable room rate. Plus, we could bring the dog, which is a major plus. The bathroom was a bit dated, but extremely clean. The beds were comfortable, but the pillows average. One suggestion to the management would be to paint the hardware that attaches the bed's headboard to the wall, to match the wall....otherwise it's too industrial-looking. The people there were super-friendly. All in all, a 4.5 experience with very high cookies-per-dollar average. read more

Rarely do the hotels live up to the website claims, this one not only lived up to but surpassed it. We stayed in a room with channel view and balcony. The room was very clean well stocked with anything you would need. Fireplace that worked with a flip of the switch, whirlpool tub and more. The front desk was helpful and freindly. The best stay we have ever come across so far, was total package. read more

Nice, relaxing. The rooms are spacious and clean. The breakfast is not much and the coffee was weak, so plan on going out for that. Otherwise it was as expected and no complaints. read more

Our room was huge and the view was amazing. The tub was a big whirlpool tub, and the windows looked out over the channel. The staff were nice and helpful. Loved staying here. read more

Spent our 20th anniversary here! Enjoyed the ambiance as well as the location! We have been here before and have always enjoyed the service and amenities! This time as we checked in we received a coupon for wine tasting next door! Lots of fun! And waking up next to the channel is a treat! read more

This review is only for Emily, the catering coordinator, at the Channel Lodge. We worked with Emily to have a Sunday morning brunch after my son's wedding. We chose the Observation Dock on the canal and the setting was beautiful. Emily had a tent, with lovely chairs and tables all set up. There was coffee and juice and delicious cookies from their kitchen. Emily was so attentive and helpful and even made a lovely sign for the street. It was a lovely end to a magical wedding weekend in LaConner! read more

I made a reservation for one night at LaConner Channel Lodge. This was part of a three week vacation where we stayed in 12 different hotels. Prior to leaving home when I started organizing my trip and printing all of the room confirmations, I could not find any confirmation from the La Conner about my reservation. I couldn't find antying from them - no emails at all. I couldn't remember the name of the Inn. When I googled hotels near Anacortes with water views the LaConner did not come up. I called three hotels near Anacortes asking if I had a reservation at their Inn. So I had to give up - didn't know where we were staying that night. When I got a call from them that night asking if we were checking in, I explained that I couldn't find the reservation and didn't know the name of the Inn and to please not charge me the $300. I asked if they had rooms available that night and they said yes, so it's not like they turned people away. I also left a message with the manager about it. They charged me for the room anyway. They don't have a good computer system to provide confirmation of their reservations. And they are not interested in maintaining goodwill. read more