This place is the best cleaners around! They do great stain removal- quick turn around time, never…read morehad any issues! They offer great coupons with the app! They repair and alter clothes and all my stuff comes pressed and perfect! I think they do the best work for the best value!

Overpriced scam. Stay away from this cleaners! We always knew this place was too expensive - but,…read morewe found a nice coupon ($15 off a comforter) and decided to give them another try. Bad mistake. Tide refused to honor the coupon so we paid $50 to clean a comforter. Ridiculous, I know. In response, they told us the receipt was expired (it wasn't - it was from a Schnuck's receipt that was not a week old). Then, the manager told me it was a "fake" coupon. Again, it came off the back of my grocery receipt - who fakes coupons anyway? Won't apologize, won't make it right. But, they got my $50. Alas. Stay away. Head down the street to American Cleaners. Nice people, better pricing, and they honor all coupons!

I've been coming here for years. The nicest people and best service anywhere!!! I highly…read morerecommend!!!

Great place to go for your dry cleaning needs. They take good care of your clothes and they pick up…read moreand deliver. Tried a few services in the area and this is by far the best.

I'm not sure how long we've been using West Oak, but it has been many years! We typically drop…read moreclothes off there weekly. The employees are friendly. The turnaround time is great. All good dry cleaners are not inexpensive and I feel like their pricing is in line with others. You can pay less, but you get what you pay for! Our clothes are often ready even sooner than quoted at drop off. My husband often has little things here and there on his dress shirts and they miraculously get most of it out! They've replaced buttons I didn't realized were missing. And they're really close to our house! Really couldn't ask for more from a dry cleaner!

They do not provide pricing when you drop off your clothes. Prices are above other places which is…read morekinda shocking when you finally get the bill. I would avoid this place. Plenty of other cleaners in the Ellisville area that provide pricing upfront such that you can make an informed decision on service.

Got a coat dry cleaned for the holidays. Came out really well and was done in just a few days!…read moreThanks West Oak!

We have used them for years. My only complaint is that when something went wrong, they didn't take…read moreaccountability and blamed the manufacturer of the item. We still use them, but I no longer send any of my designer clothes to them.

Terrible terrible customer service. My husband dropped off his suit to be dry cleaned for a…read morewedding. He specifically chose Pleats because their website says they are open on Saturdays from 10am - 2pm, and he knew he would need to pick up the suit the same day as the wedding (on a Saturday) because we had been out of town. Their website AND Google listing said they were open on Saturdays. Lo and behold, he gets there Saturday morning at 10am sharp, and they are closed. Multiple other people arrived to drop off clothes because they were also under the impression that they were open. My husband ended up having to go to three suit stores to try to find a similar suit (he was a groomsman) and spent $350 on a new suit. The suit did not match perfectly and he looks out of place in the wedding photos. He also missed the groomsmen lunch. It was an extremely stressful morning to say the least. I also looked at the reviews, and the owner was aware that the site is incorrect and didn't bother to change it! It has been a month since this occurred, and the hours are still not updated. We contacted the store, and they said that the hours are correct on desktop, but not on mobile devices. I would say that the majority of people looking into the hours for a store are probably doing so on their phone. We requested a reimbursement for the suit and they declined. Horrible, horrible service, especially considering they knew their hours were misrepresented before this even happened to us and they had an opportunity to correct them. Will never, ever go here again.

Not impressed. Saw great reviews so took a trenchcoat in. Asked specifically when dropped off,…read morecollar needs work on stains, would like scotchguarded too. Picked up, collar still dirty. Showed, was told "I'm sure we did the best we could". Agreed to try again. Collar was great. Coat, totally wrinkled, no scotchguard.

Clean, respectful, courteous, My dress came out beautifully…read more At first I thought the price a little high, but I remembered I haven't actually had any clothing dry cleaned in decades, and most laundries no longer offer dry cleaning. It was worth the drive, also.

Very fast and friendly service ! I had alterations and I left happy and it's so close to home.read more

These guys are the best. My dog peed on the seat cushions of my couch and it was completely soaked…read morethrough. Not only did they get the smell completely out, but they put the covers back on the cushions, which is a job in itself. I can't remember the cost, but it was extremely reasonable. Very personable and accommodating. They pick up in our neighborhood on Tuesdays and Fridays and have everything back the following Tuesday or Friday. They once went out of their way to pick something up from my house after I'd forgotten to call for a pick up the night before.

I like lite starch and they do a great job. The prices are reasonable and they're always friendly.read more

HORRIBLE! First & last time!! Pressed a men's casual button down shirt & tried to pass it off as…read morebeing cleaned!! Even had the nerve to attach a tag noting special attention given on spot??? Yes, spot on shirt that wasn't there to start with. My husband mention the tag so I looked at the shirt and could not believe they tried to pass this off as being cleaned. Both armpits still had white powdery residue from deodorant! No wonder they have signs up " No Refunds". Haven't checked others items yet but going to take it all to our trusted long time dry cleaner.. so much for trying to save a few dollars if they won't clean them!!!n