I went there based on Yelp recommendation only to find it's no longer there. It was annoying…read morebecause I wasted 20 mins going there just based on Yelp reviews and ended up having to drive another 15 mins to Home Depot.

Sometimes you need an alternative to the big corporate hardware in Boulder or even to the big local…read morehardware/everything store in Boulder. And if you live in south Boulder (I don't) there is a real convenience factor here. But sometimes you need alternative choices on merchandise, or quick in and out convenience if you are in this shopping center for some of their local treasures like Sweet Cow or Lucky's or Neptune or Kim & Jakes or Pharmaca and you think of something else and this store will save you a separate trip. I saw something on their outdoor display area when I was leaving Lucky's and went in to check it out. It was what I had thought about to solve a yard problem, it was on sale and worked out well. The owner was there, he's had the store for about 10 years he said and I thought it was greatly improved since it's days in the 80s and 90s as Rad Hardware.

Great service after having a tough time getting someone I went back into the store and got great…read moreservice and this is the usual service I received from this Ace Hardware. 10 star!

This Ace store is a complete joke! All the Stihl product do not scan and the counts are horrible in…read morethe store. I have no idea how they even stay open. The owner Mark is clueless!! Don't waste your time even going. I was hired then 6 weeks later let go through email. What a joke. Mark talks bad about his employees with other employees and doesn't know what being a leader is!

I stopped by on a Sunday looking for a shipping tube to protect some posters we were taking back…read morewith us in our luggage. They didnt have them is stock but helped me out by cutting a 1.5' long, 1 3/4" diameter piece of PVC that did the trick. Very helpful and friendly staff and even asked me if I had a Ace Rewards number, and if I was a veteran or over 60 to qualify for that discount (appreciated the reminder because I forgot to ask).

Always great service. They have been able to find what I need each and every time…read more The staff is willing to not only offer help but will actually walk you to the product area if you need even more help. I have not been subject to any sales pressure. Actually enjoy coming to this hardware store.

Saturday 5/23 at the Stihl/shop counter a lady called another Jax store to have a spark plug that I…read moreneeded sent to the Lafayette store. Said it would be there Tuesday and they would call me. I called today Wednesday 5/27. Guy at the Stihl/shop counter said they don't call anyone and deliveries between stores are unreliable. May or may not happen and they have no control over if it happens. He also said they won't call anyone if there's an order. You have to call or show up at the store to see if it happened. Really! Very Unprofessional! On my way to Lowe's

I was at Jax in Lafayette Colorado on August 5 2025. On that day at about 1:55 PM they tested their…read morefire alarm system. When they did so I was standing approximately 10 feet from a fire alarm. My hearing was damaged severely. I contacted Jax and a person claiming to be the general manager spoke to me about it. I am left with loss of hearing and constant ringing in my ears. Jax refused to help me or take accountability for what they did to me. Jax is just another heartless business that has no accountability.

I have never been out to the Erie Store of Lowe's. I rarely find needs of big box stores for…read morehardware needs though when I do, Lowe's has always been my favorite. Since the Lowe's I used for decades was closed during the pandemic and never reopened , the company seems to have used the opportunity to retain Boulder County shoppers but locate a new much larger version in a newly developing area of housing. We needed to replace some garden mini fencing to contain our native low water plants from last year that were flopping into the public sidewalk which ended up getting trampled by pedestrian and canine adventures who the could not resist stepping into the gardens and trampling even more plants. We found exactly what we were looking for, at a good price too. We may even go back for more to replace the original section we put in decades ago with a less sturdy version from the old Lowe's nearer to Boulder. It was a nice drive out to this store and even though we only used the garden center we would consider the other departments when similar reasons to leave Boulder aria again. Staff were immediately available to help and the ample parking lot was refreshing.

For an $80B+ company, this is unacceptable. According to Apple Maps, this location was listed as…read moreopening at 6:00 AM on New Year's Day, which led me to drive nearly an hour across town. When I arrived, I was told the store would not open until 9:00 AM. Holiday hours are understandable. Publishing incorrect hours on major platforms like Apple Maps is not. Keeping accurate store hours across public listings should be a basic expectation for a company of this size.

Joe Cygan was unprofessional and had lousy customer service. In my over 40 years of home building…read moreconstruction I've never run into a more inept rude material salesman. What's worse is they won't take responsibility for thier own mistakes. Tried to throw me under the bus with my customer. They're take offs are far from complete and they pass the buck on personal responsibility. They can't even unload hardiboard siding they don't have the equipment , they claimed to have told me they couldn't deliver, without me supplying a forklift. But the truth was Joe never told me he couldn't deliver the product, his dispatcher did. But he then he said he'd figure something out. Then they both threw me under the bus to protect themselves for whatever reason, I couldn't care less what they said about me. But I thought we were good and worked things out. So as an act of good will I sent another house over to bid with MY OWN material take off and Joe sent a passive aggressive email to all my subs, and supplier's etc and in the email thread saying he wouldn't supply for THIS CONTRACTOR. All of this unnecessary passive aggressive behavior over a small disagreement started OVER A FORKLIFT. They claim thier customer service makes up for thier higher prices. But that is not so. My experience with Builders first source BMC UFP They have far superior customer service and material take offs that are always within 10%.. I just walked out of builders first source with everything I need and was treated fairly and with respect, as the way I am accustomed. Side note the owner of County line seemed reasonable and fair. But wouldn't fix anything.

Great local store. Needed a screwdriver thin enough to unlock a bathroom door - their smallest one…read morewas a bit too wide so they sanded it down with a belt sander. Worked perfectly. Excellent service, will be back.

Its a little bit further away for me than the Boulder or Longmont stores, but totally worth it…read more Especially during busy times. I go here when its swamped at the other locations. Parking is much easier than Boulder or Longmont stores and you wont wait forever in the paint department. If you are tired of the zoo-like craziness at the other locations, go here!

I ordered 2 windows from Home Depot and the installation has been a nightmare. Sever damage to my…read morewall surrounding one window, hole in screen, hole in shutter, shutter put back unevenly. Trying to get this resolved has taken months and still not completed. They gave me a virtual gift card for the wall damage that I cannot use to pay someone to repair the wall, so that will come out of my pocket. The gift card also cannot be used towards the balance on my Home Depot card that I used for the windows. I will never buy anything from Home Depot again that needs installation. Maybe nothing from HD ever again. They apparently do not vet their installers.