Company is terrible just from the start of the entrance it looked like it only had the employees…read morecars out for sale it was super limited so I went around thinking I came the wrong way, nope I was wrong the back was the service area with ALOT of warn down cars in it and the side was cars smashed up with window stickers saying (not ready for sale) I decided to give them a shot cause I'm not the type to judge a book by it's cover I open the door and see all the staff stare at me with no greeting and I ask who do I speak to if I'm trying to get a car, one gentle man says (me) so I go to him to discuss the car I'm looking at give him all my information and few seconds in boom I'm not approved for a auction car, why is it that I'm approved for a new ass car but not approved for a auction car? How does that make sense? Not to mention the place itself was not in the best shape it looked like it was a worn down nail salon I'd say to please avoid but hey that's just me‍

They trap you into buying a crappy car. I went and brought a car from them, within the first week…read moreengine light on. I take it to them they said they fixed it the VERY next day it came back on. Took my car to them AGAIN , they said they fixed it and boom same exact thing the next day it's back on. So they will keep your car for days leaving you without a way to work since they don't offer loaners and will take their sweet time but they won't fix your car they will put a bandaid on it and you'll be stuck paying on it the next 3-5 years smh. Once again my engine light is on for the 3rd time within 2 months of having the car smh.

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

The service was excellent, the AC is working very well. Mr…read moreMarvin Paz (service advisor) was kind, efficient, and gave us all the help we needed. Thank you!

Customer service from entering the premises is A+, my salesman Sammie and finance guy Mohammad…read moreexcellent 10 across the board and floor manager Lou!!!! Great team!!!! Don't hesitate they will work with you God bless them All.

By far working with Amir and Faiza was the best car buying experience I have ever had…read more You ask, why is their inventory so sparce (believe me, I did ask), it's because they put great effort into preparing their vehicles and getting them in the best condition that they can. If you're looking for a reliable, well kept, affordable vehicle, please check them out!

From the owner: We provide our community with domestic and import cars that are both cosmetically and mechanically…read morein good condition. We provide in-house financing. We also offer financing and auto brokerage services.

Five starts to this location! We own a Kia Niro and a Sportage and we love them! The employees go…read moreout of their way to serve the customers. Parts department always gives you the report of what the car needs, thank you Jerry and staff, everyone! Five stars!

Want to hear a crazy story?…read more I drove over an hour to purchase a truck that was advertised for $64,000. When I arrived, it suddenly became $74,000 out the door due to dealer add-ons and questionable fees. After negotiating, we agreed on $70,000 OTD. Management then tried to sell me an 8.9% APR despite excellent credit and nearly 30% down. After pushing back, they "magically" found 4.99%. The truck had more scratches than advertised. Before I signed, I was promised the scratches would be professionally repaired within two days and the truck would be delivered to my home.That promise was the only reason I agreed to buy. From that point forward, communication was terrible. I repeatedly had to call for updates because no one contacted me.Delivery was delayed, and when the truck finally arrived, the scratches were still there with an obvious, poor-quality attempt at repair. When I asked them to honor what they promised, they wanted me to sign paperwork I wasn't comfortable with before committing to fixing the truck. I simply requested written documentation of what would be repaired and an estimated timeline. Instead of honoring their commitment, management blamed me for "rushing" them, claimed they don't put money into used vehicles like this, and said I was being unrealistic. The "General Manager" then accused me of rejecting delivery (I never did--I only asked them to complete the agreed-upon repairs), canceled the deal, claimed my signed contract "didn't exist," kept both the truck and my $20,000 down payment, and told me I'd have to wait for my money back. I even drove back to the dealership and called the police because they refused to return either the truck or my funds that day. After multiple broken promises about returning my money, I ultimately had to make another one-hour drive just to pick up my own $20,000 check. This was the worst vehicle buying experience I've ever had. Broken promises, misleading pricing, poor communication, and management that refused to take responsibility for commitments made by their own staff. Thankfully I got my money back, but I would strongly recommend shopping elsewhere. This is the condensed version. GM Frank Luna told me my money was nothing to him and hung up on me. Justin lied to my face multiple times. Good luck doing business here. Yikes.

My sales person haley was awesome she helped with the sale and explained all my options and also…read morehelp with my in house financing she is just the best

I purchased my vehicle in October 2024. I was super grateful because I do have challenges with my…read morecredit. However, since purchasing the vehicle. There has been mess up after mess up. Although I make my payment there is still the notification in my car as if I didn't pay it. If the payment is not made there is a "kill" switch and the car will not start. Each time they have done that has been in error. I have to call and then get a rude person telling me they don't see my payment and then all of a sudden, they see the payment. If you have any other choice go to a different dealership. Challenged credit or not. Very frustrating

If I were to give Fort Bend cars and trucks any stars it would only be for being great liars master…read moremanipulators and thieves! I purchased a beautiful car from them a week ago, drove it home and it's been parked in my driveway since. It was advertised online by all the online ads - car gurus, etc. as being a HOT CAR and excellent buy which is exactly what Moses the salesman said too. He also convinced my brother and I of how lucky and blessed we were to have the opportunity to buy such a car in such excellent shape and a one owner car at such a cheap price. Being said, there were red flags I should have picked up on immediately but I trusted Moses the salesman because it seemed so honest and assured me of how great this car was. Big red flag was when I asked to test drive it and he jumped in the back seat. When my brother and I wanted to go up to the freeway and give it some gas he objected by telling us to only go a block or two and that the cops were bad in the area so we could only drive 30-40 miles an hour. So much for being an excellent car! I barely made the drive home before all the check engine, fluid level lights came on and it went into LIMP mode, I system doesn't work, won't go into reverse and ALOT more. I've hired a very good attorney because they didn't even apologize but lied some more and hung up on my face!!

Very fast and easy process and the car was amazing and very taking care of for the year it is…read more first time buying a car and don't regret it