We had a very disappointing and concerning experience with Dr. Suzie Um following my wife Shahida Shahid's full-mouth extraction on January 12, 2026. Before the procedure, we fully disclosed her serious medical conditions, including severe IBS, malabsorption, and immune-related complications that make repeat surgeries and anesthesia especially difficult and risky for her. After the extractions, we discovered that alveolar ridge preservation (bone grafting) was not performed. When we later asked why this critical step had been omitted, we were not given a clear explanation. We have since consulted other dental professionals who advised us that, because too much time has passed, attempting the procedure now may no longer be effective. What is most troubling is that we were never informed beforehand that bone grafting would not be done, nor were we advised about the potential consequences such as accelerated bone loss and limitations for future dental restoration options. Had we known, we would have made different decisions regarding treatment. As a result, my wife may now require additional surgical procedures that she may not be medically able to tolerate. This situation has caused significant physical pain, emotional distress, treatment delays, and financial burden. We are sharing this experience so that other patients -- especially those with complex medical conditions -- understand the importance of asking detailed questions about treatment planning, bone preservation, and post-extraction care before proceeding with major dental procedures. Based on our experience, I cannot recommend Dr. Suzie Um to others seeking complex dental care. -- Shahid Karim read more

For anyone scared of dental work...fear no more. Dr. Um is a fantastic specialist who makes sure you are comfortable and without pain. Plenty of parking and great lake forest location. Office is clean and inviting. The equipment is up to date, they even have a TV option to view while you are being treated. Higly recomended! read more

Did my research and found Dr. Um for my 95 year old mom. She was amazing, patient, super knowledgeable. Day and night from our first consult referral from insurance which felt like a factory. Even if you pay out of pocket. Go here! You cannot do any better! So thankful we found Dr. Um! read more

Dr. Um was absolutely amazing with my daughter today! Her shark tooth removal went so smoothly, and the whole experience was so much easier than I imagined. Dr. Um was incredibly sweet, caring, and attentive. She made sure both my daughter and I felt comfortable every step of the way. Huge thank you to Dr. Um and the Lake Forest Oral Surgery team for taking such wonderful care of us! read more

I was referred here for a extraction I needed. I read a couple of the reviews and got a bit worried. I figured I would go in and just get an estimate done and feel it out. Dr Um was very nice and caring so I decided to go ahead and have the extraction done. Made the appointment to be done with out being put under. It wasn't that bad and I'm very happy with the procedure. The rooms are very clean and the rest of the staff, I don't remember the names but they were sweet. read more

I had a molar extracted by Dr. Suzin Um last week, my experience was as good as it can be given the circumstances. Two weeks prior to my procedure I had a consultation with her and her team, we discussed my options, we also talked about how much my insurance would cover, and how much would be out of pocket. Then I discussed this plan with my regular dentist, and we came up with a plan. The procedure was swift and painless, granted I had anesthesia, but during the recovering period the level of discomfort was minimum, and she and her office staff checked up on me via text for a couple of days after the surgery. The office is super clean and her staff was friendly and efficient. Based on my own experience, I highly recommend her. Alex read more

I was under duress searching for a pediatric surgeon to perform a supernumerary extraction procedure on my 5yo old son. After an extensive search and finding 3 surgeons, I opted to go with LFSO / Dr Um. Reasons being are that their office staff was very helpful and transparent, and Dr Um stood out as a clear cut expert in this procedure. BTW, I was convinced enough that I commuted all the way from LA county and chose them over some local surgeons. In terms of the cost, I had to pay out of pocket and the cost of the procedure seemed fair and honest. Overall, the procedure went smoothly and my son's recovery was surprisingly smooth. He was only on Acetaminophen (Tylenol) for one night and was doing fine. I highly recommend Dr Um / LFOS for anyone looking for a surgical procedure done on children. read more

Dr. Um is the worst doctor I've ever seen. Her treatment plan for a tooth extraction was so invasive that it would've severely impacted my quality of life. I'm lucky I got a second opinion and received exceptional care from another provider. Here is why I would not recommend Dr. Um: -She misdiagnosed me, she said that an extraction would've caused nerve damage. My general dentist and oral surgeon, whom I got a second opinion from, said that the only reason this will happen is if it's not done correctly. -She recommended a CT scan, however, the doctor I got a second opinion from said it was not needed for treatment. -She sent a summary report to my general dentist with so many discrepancies. He said that in all of his years of being a dentist, he had never received such a poorly written report from a surgeon. -She told me that I couldn't be awake for the procedure because I would be in severe pain. Even though the Dr. I got a second opinion from did the procedure under local anesthesia. Her prices were so unreasonable too, the cash price for a tooth extraction would've cost me $3,056. Anesthesia alone would've been $1,177, which is crazy!! No wonder she was pushing me to be out. It's also my perception that Dr. Um is pretentious, she came off very uncaring, she showed no empathy and was unapologetic when I spoke to her about her mistakes. Now, if you find yourself in the same situation as me under her care, please seek a second opinion. I went to Honest Oral Surgery in Irvine. Dr. Kim extracted my tooth under local anesthesia, no nerve damage, no pain whatsoever and paid a fraction of the price. Lastly, Dr. Um is unethical. She has a sign in the front desk that's says, "Starbucks on us, just ask" and below is a Google sticker that's says "review us". It's a violation according to the guidelines for Google, Yelp and the FTC. Doctors are not allowed to offer incentives for reviews. Avoid Dr. Um, I don't want anyone to go through what I had to go through. read more

Lake Forest Oral Surgery - Unethical, Doctor offering incentive for reviews. - Oral Surgeons Near Me - Lake Forest, California

See all

We saw Dr Suzin Um for a supernumerary tooth. Her manner in handling things was extremely upsetting. They are extremely worried about getting their money. I had to explain my benefits to the front office so they would back off about charging me a consult fee which my insurance covered at 100%. I went in knowing exactly what my benefits were and what was and wasn't covered. They didn't do their due diligence in getting accurate information from my dental insurance. I was also forced into taking a CBCT that was unnecessary according to a second opinion I received. That cost me $205 out of pocket which I had to pay up front which insurance didn't cover. I knew my insurance didn't cover it, so I didn't want to take one, but she guilted me into it saying without it, she would have no clear indication of how to proceed. If it was seriously a necessary image, insurance would have covered it...and all the other dentists I saw would have told me to take one. She was the only one. Also they even billed my insurance for it trying to double dip in case insurance did pay. How disgusting. Even before discussing the issue with the extra tooth, and even before taking the CBCT, Dr Um jumped to surgery immediately and started discussing post-operative care. I was still wrapping my head around there being a weird extra tooth and had lots of questions, and she was talking about what medications would be taken for pain after surgery. What the heck!??? It was obvious her care was not for the patient and all she really wants is to make money and cut you open. I saw someone else and will not be back. read more

After reading the reviews I gave the office a call. From the first interaction it appeared they were genuinely concerned and addressed the need we had immediately. When we arrived for the appointment, the staff was very professional and extremely caring. We were ushered in within a minute (none of the waiting craziness). Enter Dr. Um. Wow, she really explained every option, risk, potential outcome and details from the x-rays. To say that the office and the doctor illustrated great patience with us would be an understatement. The case was complicated due to travel issues, and they were an incredible team supporting the waivering back and forth of do-the extraction, or wait a while, all along with a sense of humor! I cannot emphasize enough how we have found the only place anyone in our family will ever go for these oral needs. What a truly professional office. Two final comments would be: there was no gross perfumed air freshener or plug-in to force a false smell of cleanliness which we really appreciate, and last, they were very respectful about our desire to limit radiation exposure from imaging. This is a very high quality operation. read more

Dr. Um and staff are very competent and top notch. Dr. Um is a highly skilled oral surgeon. She is thorough, compassionate and genuinely concerned about her patients. 2 family members recently had wisdom teeth removal and all went great. Excellent follow up care. read more

This is the place! I had a tooth that needed immediate help. I was given a next day appointment. The staff is stupendous, friendly and effective. And Dr. Um is the quintessence of the American dream, having studied around the world including two of the best schools in America (Albert Einstein for her residency and UCLA for her DDS) She is smart, strong, personable and smart as a whip. I am never going anywhere else. Do yourself a favor: call them and get it done. No practice for oral surgery could possibly be better. Thank you to the whole team! read more

I recommend Dr. Um and her staff to anyone who needs to have their wisdom teeth extracted. The procedure was a breeze. Dr. Um provided everything I needed to have a painless and pleasant recovery. I healed very well. Thank you Dr. Um!! read more

I was referred to Dr.Um for wisdom teeth removal and glad to say it was an amazing experience from consult to post surgery check up. The entire office was amazing to deal with and very professional. Dr. Um is very knowledgeable and helped explain and had detailed documents on everything I needed to know before and after surgery. I have heard many stories of how long it can take to heal after the procedure but following Dr.Um's instructions helped me recover quickly. I highly recommend her office for any oral surgery procedures that need to be done. read more

Let me preface this by saying, I don't take the time to do reviews unless they are exceptional. Dr Um and her staff fit the bill and more! Our orthodontist referred us to a few different oral surgeons for extractions. All were highly rated including Dr. Um. I called all four of the offices to "interview" them. They were the typical receptionist...they sounded fine. One guy actually sounded bored when I asked questions! Dr. Um's office was the fourth person on my list. I have to say, wow!! The person on the other end sounded so cheerful, happy and knowledgeable!! When she didn't have an answer, I was able to talk to Dr. Um's assistant. She impressed me! She was very upbeat, patient and knowledgeable. I booked our appointment and cancelled the others. The initial quality of service I received said a lot about the Dr. and her staff. Dr. Um's office was felt like heaven when we came for our consultation. The office smelled nice, great color scheme. If you thought the office pictures look good online, it looked even better in person! Dr. Um was very thorough. We asked tons of questions. She gave us different treatment options. We felt so comfortable with her that we wanted to have the extractions the next day! Extraction day: Not nervous at all because Dr. Um and her staff puts you at ease! This was THE best experience ever!! No pain during or after. Trust me. I couldn't Believe it. I was bracing for a long weekend of pain and suffering from the extractions. There was none of that. AMAZING dr. and staff!! 5 stars doesn't do them justice. Pick Dr. Um and her staff you won't regret it! . read more

Dr Suzin took very good care of my son after his biking accident. Her office is very responsive and efficient. His mouth healed quickly after surgery. She was recommended to us by his pediatric dentist and we were happy with her work. read more

Dr. Um and the staff are amazing! I had a great experience with my tooth extractions! Quick services and everything was well explained ! Would definitely recommend to anyone that needs extractions! read more

I want to start off this review by saying how awesome Dr. Um & her staff has been during my wisdom teeth removal procedure. They were very friendly & always there for any questions I had. The procedure was quick & seamless & I recovered extremely quickly. They made me feel really comfortable & explained what will be happening step by step. I did have some complications about 4 weeks after my procedure (the area was infected, most likely some food was stuck in the wound). I was unfortunately on vacation when the flare up occurred, & even though Dr. Um's office was closed indefinitely due to the virus situation, she still called & walked me through what I needed to do. She even offered to drain & clean the area free of charge. Now that is taking care of your clientele! Thank you Dr. Um & Staff for an amazing experience! read more

LOVE LOVE LOVE THIS PLACE!! I needed to get all four of my wisdom teeth out at once and was recommended to come here and was so glad I did!! I had as great of an experience as you could with wisdom teeth. Everyone was very kind and knowledgeable. I got a very detailed explanation of what they were going to do, what complications could arise (but did not), and after care. Post oop appointments were quick but detailed. Sweetest Doctor ever, love the energy of the office, and will definitely recommend to others :) read more

My son needed to get his impacted wisdom teeth out and was very nervous about the surgery. Dr.um and her team immediately put us at ease and were better than i could have hoped for during the process. My son's surgery was quick, the healing was fast and easy. Post op Instructions were clear and dr. Um checked in on us periodically for a few days after. My son went back to school the day after surgery, even though he had the rest of the week off to recover. He felt totally normal the next day and everything healed perfectly. I highly recommend her to all my family and friends. If you're looking for the best, look no further. read more

Everyone at the clinic are so nice. I went to get 3 wisdom teeth out and I was so so so nervous about it but when I talked to the staff and Dr. Um i just felt safe because I knew I was in good hands. I was put to sleep and surgery went great! I'm so happy I went to Dr.Um for this. The pricing is also the best I've seen compare to others I've researched on. Thank you Dr. Um and everyone in the clinic for taking such good care of me:) I got sedated and did not feel a thing! It's crazy how I've been scared to do this for many years and when it's done I don't even remember it! My recovery is going great! It's the day after my surgery, no dramatic swelling, no bleeding, and no pain (also I'm on pain meds). I just can't wait to eat solids again! read more

Dr. Um & staff does a fantastic job making each patient feel known. The follow ups and explanation of the procedure is done in excellence. I appreciate them taking time to help me feel comfortable with all the steps that needed to be taken. read more

Took my niece that is out here for college to Dr. Um to get her wisdom teeth removed. This office is nothing short of top notch care. The office is decorated in a welcoming and friendly manner conveniently located off the 241. The front office staff is Amazing as well as the back office assistants. They are always kind and courteous and accommodating. She listens to your needs and took her time to explain everything we needed to know. I appreciate her caring and friendly manner. She made us feel welcome from the minute we got to her office. She made this process easy for my niece and treated her like family. Dr. Um is an excellent oral surgeon, very caring and thoughtful. Very grateful for her and the followup care she provided to my niece. I would highly recommend this office to anyone that needed any type of oral surgery. You will not be disappointed. I seriously can't thank her enough.. Highly recommend this office. read more

Dr. Um and her staff are amazing! Her entire staff is very friendly and always there to answer any questions. Dorie started to communicate with me via text very early on, which made it so easy . She was always there when I had any questions. During my consultation Dr. Um took her time to go over different treatment options with me. She truly took her time and made sure I understood everything. My procedure was a little more complicated and Dr. Um was there for me the entire time . She would text and call me through Christmas break and offered to come and see me if I was in any discomfort. She's awesome! Such a wonderful Oral Surgeon!! read more

I had wisdom teeth removal here and had an amazing experience. Dr. Um and her team were so kind and helpful throughout the whole process. I felt confident going in, leaving after my procedure, and even more after my follow ups. read more

This office is so helpful and were able to get me an emergency appt because I was in pain. The dr is so patient and thorough. Also Kelly helped me very tremendously. 10/10 recommend read more

Dr. Um and the whole staff there are completely amazing ! Iv always had a fear going to the dentist and when my jaw started hurting I assumed it was due to my wisdom teeth. The office took me in without and appointment and let me know I had a dislocated jaw. My procedure was to go under anesthesia and place it back into place. I was so nervous since it was my first time ever having to go under anesthesia but the staff made me feel so relaxed and took away that nervousness. They explained and answered all my questions. They even had Netflix while I waited. The procedure was super quick and when I woke up from my anesthesia I was amazed of how quick it was. Dr Um followed up after I left the office asking how I was doing. Additionally, she was available at any time after surgery for a text or phone call and responds immediately. I felt SO at ease with my whole experience And I am so grateful! Highly recommend to anyone! read more

Best Oral surgeon in Foothill Ranch, CA aka Lake Forest, CA. Dr. Um is kind, thorough and genuinely cares for her patient. You will feel it from the moment you meet her and her staff. If you have need an Oral surgeon for wisdom teeth, implants or any other oral surgery give them a call, even emergency visits. She's very gentle, and even checks up on you after your surgery to make sure you are okay. If you live in or near Foothill Ranch, Lake Forest, Rancho Santa Margarita, Mission Viejo, Irvine or anywhere in the Orange County you are in luck. Give Dr. Suzin Um a call at Lake Forest Oral Surgery. read more

Lake Forest Oral Surgery - Oral Surgeons Near Me - Lake Forest, California

Dr. Um and her staff are extremely nice and thorough. They are transparent about processes and expectations. The office is clean and my wisdom tooth extraction experience felt seamless under Dr. Um's care throughout the process. I really appreciated having an estimated quote prior to the procedure. This gave me a heads up on how much the cost would be and if I am comfortable with that. During the procedure, they offered me a comforting blanket and were supportive and reassuring even though I myself was nervous. I'd recommend this site for wisdom teeth extractions. read more

I recommend Lake Forest Oral surgery. I had a broken molar and was referred to them by my dentist. The staff was attentive to my concerns and were able to schedule me rather quickly. Dr Um was very thorough during the consultation exam and extraction procedure. Quick and easy and no pain. Thank you! Sincerely Renee H. read more

Dr Um and her staff are extremely professional and friendly! I had to have a coronectomy on my wisdom tooth and an extraction/bone graft on my molar in front of my wisdom tooth. I was in a lot of pain and every oral surgeon I called said they could not see me for weeks. I finally found Dr Um on yelp and she was able to see me the very next day! They make the process super easy and PAINLESS. I highly recommend Lake Forest Oral Surgery. They are the best in the game! read more

Dr. Um & her staff treated me with kind & gentle care. I had to have a tooth extracted. Came in for a consult on my lunch break & Dr. Um was able to extract my tooth & place bone graft that same day. I went back to work with no issues. No pain. No swelling. I highly recommend this office for oral surgery care. read more

Dr. Um extracted my son's extra tooth, which was in the roof of his mouth behind his two front teeth. We felt safe to have surgery with Dr. Um because she explained the surgery well to me and my son beforehand. And she and her staff used appropriate sanitary measures as well, which is really important right now. The surgery went well as planned. My son is recovering well thanks to Dr. Um and her staff. read more

Dr. Suzin Um & staff does a fantastic job making each patient feel known. The follow ups and explanation of the procedure is done in excellence. I appreciate them taking time to help me feel comfortable with all the steps that needed to be taken. Dr. Um did my implants and I am very satisfied with her work! read more

I was referred to Dr. Um by my orthodontist for wisdom teeth removal. At first I just wanted to see if I should remove one of my wisdom teeth that was already breaking through the gum, but after checking with Dr. Um, I realized it would be better for me to extract all of them. As someone who's perfectly healthy and never used any kind of general anesthesia before, I was extremely scared of the surgery. I even thought about 100 ways to die in the office. BUT! I just wanted to say: sedation is awesome!! Sedation is awesome! Sedation is awesome!!! I didn't feel a thing, and I didn't even remember how I got into the car after the surgery. The pain did come back in a few hours, but that was totally tolerable, and the worst part for me was just hunger... And my face became really square on the 4th day so that was annoying. In summary, I really enjoyed this experience. Dr. Um and her team were fabulous, and I would definitely recommend her for anyone seeking an oral surgeon!! read more

I went in for a dental check up and, though my wisdom teeth didn't bother me, it turns out they were in a spot that meant trouble later. Because of the position, the dentist there deemed it too complicated for him and referred me to Dr.Um. I was a little scared because of this situation and wanted to remove my wisdom teeth as quickly as possible. Dr. Um and her staff effortlessly took care of it within a week. She calmed any fears I had about the procedure and guided me through the post-operation phase. Her staff were lovely and accommodating as well. Everything was just so painless. She really is a wisdom teeth specialist and I highly recommend her . read more

Dr. Um is very knowledgeable and answers any questions you have without hesitation. I would recommend her for all oral surgery needs.

My wisdom tooth was hurting while I was on vacation and I ended up needing an emergency surgery. Dr. Um was amazing! She walked me through everything before and during the procedure. I even received a follow-up call to check-in on how I was doing. The office was nice and clean and Dr. Um and her staff were welcoming and helpful. read more

As I sit to write this, I can feel the tears welling up in my eyes. I am filled with such deep gratitude for Dr. Um and her amazing team. When my son, age 16, had a routine dental cleaning at our family dentist, we learned he had two impacted wisdom teeth as well as.. AN EXTRA TOOTH growing under his gum line and dangerously close to a major facial nerve in his jaw. Our dentist referred us to Dr. Um for his surgery. I must tell you, from the moment we entered Dr. Um's office for the surgery consultation I felt such peace. She thoroughly explained every detail of what my son's surgery would entail. She offered detailed instructions for his aftercare and was available by phone day and night if so needed to ask a question or had a concern. I have NEVER had any doctor/surgeon or otherwise, check on me after surgery, but Dr. Um is an exception to that. She checked on my son several times a day after his surgery and that continued until he was fully recovered. This surgery was the first for my son and he was extremely nervous. Dr. Um put his mind at ease by answering every question he had no matter what! As a mom, there are certain things I cannot take from my children, for instance, the surgery and pain my son had . However, the support I received from Dr. Um and her team made this experience so much easier to handle because I never felt alone through it! If you are trying to find an excellent oral surgeon-look no further-Dr. Um is the one! Thank you Dr. Um, Cindy and all of the staff at Lake Forest Oral Surgery! You are ALL the best of the best!! read more

Dr. Um is a truly wonderful! She has recently prepared me for a tooth implant and we did it all without sedation. During the entire procedure her back office assistants kept on reassuring me how great I was doing which helped me out a lot. Dorie, the patient coordinator is such a sweetheart. She is always extremely polite and always there to answer any of my questions. Dr. Um and her staff did an amazing job, I was so scared to get an implant done as it was my first one but from the beginning I knew that I was in good hands. By far the most kindest and knowledgeable Oral surgeon I have ever met. read more