The Veterinary Specialty Center ("VSC") is amazing and I highly recommend them. They definitely…read moresaved our dog's life. The Critical Care Team is phenomenal, including Doctors Vietti, Montaque and Sharpe and their amazing group of nurses Barb, Jamie, Megan, Brittney, Brit and others. We brought our dog in while having significant respiratory distress. They tried to get him to breathe on his own by using High-Flow Oxygen, with no success, and had to put him on a Ventilator. Our dog was able to breathe in oxygen but was unable to exhale the carbon dioxide as it was getting trapped in his lungs. After numerous tests, they determined that he had Eosinophilic Bronchopneumopathy (EBP), a respiratory condition that was attacking his lungs, causing inflammation and an excessive amount of secretion build-up. Because of the inflammation, the secretion build-up was partly blocking his airwaves, preventing him from being able to expel the CO2, which is very toxic and dangerous. Although they were familiar with the EBP, they never saw an instance in which it impacted a causing the airways to get blocked. Long story short they did an amazing job identifying a very unique situation and saving our dog's life. They provided great care during the week our dog was at VSC and communicated very well throughout the process. Not many dogs make it off a ventilator once they are put on one; we were one of the lucky ones. I would never go anywhere else if my dog was critically ill.

I first went to this clinic about two years ago when my senior dog collapsed and had a seizure. By…read morethe time we arrived, he was already doing much better, but we didn't want to take any chances. We lived only 10 minutes away and didn't have time to research other options. Looking back, it felt like a money machine. They ran a bunch of tests, including some that our regular vet later said were absolutely unnecessary. After all that, they still couldn't tell us what was wrong. What they could do was recommend leaving him overnight on oxygen for around $2.5k per night. Ridiculous! Of course I said no because he was already much better. We left with a $1.7k bill and no diagnosis, only guesses. They also referred us to a specialist, where we spent another $1k on tests only to be told that our dog was fine. Fast forward to recently. My dog has colitis and occasionally has flare-ups. He developed diarrhea and, unlike previous episodes, stopped drinking water. Our regular vet got us in the next morning, but I was worried about dehydration overnight, so I called this clinic because it was late in the evening. I specifically asked whether they could evaluate him and give him fluids to help get him through the night until his appointment. I explained that he already has a known history of colitis and that we already had a plan with our regular vet. Women on the phone was very rude and basically told me that none of that mattered. I was told they require a standard list of diagnostic tests no matter what, and then the veterinarian could decide if even more tests were needed. When I asked if we could skip the full workup and just provide supportive treatment, I was told no, that's their policy. So instead I went to another emergency clinic in Buffalo Grove. They gave him fluids, got him hydrated, and sent us on our way to follow up with our regular vet the next day. No endless testing, no pressure, no trying to turn a straightforward situation into a several thousand dollar visit. Based on my experiences, this place seems far more interested in selling diagnostics than providing practical care. Stop giving your money to this clinic, they don't care about you or your pet, they only care about your money!

Davide and his team are fantastic. True dog people! They are caring and so helpful. I feel so at…read moreease knowing that our dog is out on walks with them. They are responsive, flexible and you can tell how much they care for our dog Gus. We usually work with Davide, who is just the sweetest guy. Whenever another person on his team needs to fill in, they have also been great. Highly recommended!

From the owner: Ciao! I'm Davide Ansuini—an Italian immigrant who embarked on the American journey in '93…read more After a lifetime spent in hospitality my passion for animals ignited into a full-fledged profession during the pandemic, infusing every service I offer with genuine joy and care. As a USDA licensed and insured pet care professional, I specialize in local and nationwide pet transportation, house sitting, and dog walking. Think of me as a devoted companion, ensuring your furry friends experience a world filled with love and happiness in your absence. Whether you are away on business, pleasure or last minute emergency, rest assured that your pets and your homes are cared for by a loving professional

I've never kenneled any of my pets until I found this place…read more LK9 is my Go-to place for my dog Harry and he's a difficult dog to train and Kennel but this place makes me feel very comfortable leaving him here because they've proven time and again to be a safe place where Harry gets a lot of individual attention and training. When I'm in Europe or wherever, I get report cards and videos of how Harry is doing and it puts me very much at ease. Matt one of their trainers is the best but all the other staff here are very nice and really make an effort to take care of your pets as they would their own. I recommend this place every time!

Training is divided into 2 week blocks, which is just too short. When I was there last year for…read moree-collar training my two dogs, Chochki and Pumpkin, got into a scuffle at home. There was a lot of confusion about when and for how long Pumpkin would be banned from the place. I was not pleased. They gave me a full refund for the advanced two-week course, but didn't even suggest I come back with Pumpkin to try the course again. They basically just wrote me off, along with my dog! It's not a bad place, but I was disappointed. I feel that they could have done better...and should have.

I've recently starting placing my adorable husky to Pampered Pup'z, and I've been so impressed…read more Leo LOVES to stay here! They are attentive, knowledgeable, and you can see they truly, truly care about the dogs we entrust them to care for. When they have provided Leo a much needed bath, OH MY GOSH, they did such a great job. If you're looking for a new "doggy day care," you'll be VERY happy with this awesome place!

They have a fantastic staff and we love the drop-in daycare option. They also give great baths and…read moregentle nail trimming. My dog loves coming here and I know he is well taken care of!

We have been using Northbrook Pet Nannies for over a year and Melissa provides excellent services…read morein our home. We have a Bernese Mountain Dog and a French Bulldog - who are obviously very different in terms of both personality and their needs. This past 8 nights, one of her employees Jim stayed overnight in our home with the dogs. He texted me to let me know how things were going regularly and he seemed to genuinely love spending time with the dogs. Our Berner can be stubborn so I typically tell the dog sitters not to walk her, but Jim took both of them on walks daily in order to keep them out of the messy yard. We returned home to 2 calm dogs, without any issues! We joked that the house looks cleaner than when we left - he definitely took care of cleaning up after the messy dogs (which I don't usually expect!) Melissa is great in responding for last minute visits if we are out unexpectedly and now we feel that when it's time for vacation, we can go again without worrying about the dogs!

We love Northbrook Pet Nannies! Melissa and Jenna are wonderful people, and they love our dog…read moreIzzy. They are the most trustworthy and dependable people imaginable. At first meeting, you'll be struck by their warmth, kindness, and re-assurance. We were afraid to leave our new doggie when we went out of town, but they called us with updates and provided her with the best care. After trying a few different kennels, we are most happy and confident with Northbrook Pet Nannies. Give them a try, you'll be thrilled (and your pet will be too!)

The staff here are great, but their selection is really limited by the tiny store. I could…read moreliterally fit their entire selection of canned cat food in my pantry. They have more dog food, accessories, treats, and boutique merchandise - however the Bentley's in Bannockburn still has at least twice the selection and stock of the Deerfield Square location. Parking is easier in Bannockburn, than at Deerfield Square, as well. You can bring your dogs in, if they are on leash, but there isn't a lot of room - if they are easily excitable, they might knock stuff over. This Bentley's location really is held back by the size of the store. The Pet People across the street has a bigger store, featuring many of the same - plus many more - boutique and common pet products. Ditto with the Bannockburn Bentley's location. The Pet Supplies Plus just a few minutes south on Waukegan is also pretty good. While you can have this Bentley's special order anything you need, I can do the same thing from Chewy's online delivered to my home. I want to like this Bentley's location, but it's overshadowed by the other larger-sized options - including the other Bentley's - in the area.

Bentley's is the best! After finding out about this store I…read morewas thrilled to not have to return to my other pet food place I had been to! I will not mention the name of it it, but it was further away in Winnetka...and the people there were most snobbish. I continued to go there because I didn't know of more places that had raw food. From my first visit to Bentley's I received such friendly attention and help! My dog loved this new brand of raw food so much. When I went in yesterday I was helped out with a new formula for joints for my aging Chihuahua and told the guy I had missed last times sale in the food. He presented me with a $5 off coupon, so nice! My dog is taking the joint supplement easily mixed in with her food! Great place and great service

The doctors are knowledgeable, but it's very difficult to get in touch with them. I've left…read moremessages but the doctor didn't get back to me for a week. (I know that doctors only have so much time and of course they take days off.) I asked to speak with other doctors, apparently they were all too busy. Just frustrated, my pets are like my kids, if they're not feeling well I want to help them feel better.

What a great Vet Hospital to go to. Dr. De Los Monteros and her assisstant Jodi were so awesome an…read morecompassionate. When it was time to put my dog to sleep they were so caring. I can not say enough good words about what they did for my family.

Convenience and Khris is great. Bo comes back sparkly clean and smelling great. Thanks.read more

DO NOT BOOK! I am in shock. What a nightmare! The groomer L@-- _ , acted like a caricature of an…read moreangry reality show villain out to stir drama with no common courtesy, much less professionalism. She was foul as soon as I opened the door and began unloading on me. My dog is a rescue so he gets anxious and shrinks a bit when people are loud and aggressive & she scared him to death. She did not even say hello, she just began berating me from the hall. She did not return my attempt at cordial words or reconciliatory behavior. Not even a hello, no meeting the dog. She didn't even set foot inside. She caused a loud scene. She has cost the company what would have been a $160 plus travel plus tip service every 6 -8 weeks. I am out of the hospital and in need and this was unnecessary escalatory nonsense. Today, N _y- didn't even enter my unit & in under three minutes in my condo hallway, called me "Rude as f_ck!", audibly for the neighbors. A medical professional was on their way to meet me for an evaluation & before greeting me stated "What was her problem?? She almost ran me over stomping off in a huff!" Common courtesy is part of the service industry. This woman imo should not be working with vulnerable animals unsupervised in a van. She couldn't display compassion for the dog in front of their owner so I shudder to think what would happen alone with a defenseless animal in a van. Her Jerry Springer level antics were unwarranted but this nasty woman N_ y _ swore and stomped away for no valid reason. There was a technical issue. I spoke with a gentleman first thing in the morning, hours prior to the appointment to explain the issue and how to navigate to avoid any problems. It was easily navigable with minor effort. Appliance delivery, a hospital worker, grocery delivery and a physical therapist had no problem with me today. I had other appointments, but my dog was my priority. This alleged professional acted like a sitcom over the top nasty DMV worker with an irrationally irritated attitude, like my mere presence was a hassle for her. I no longer trust this company, because they did not even check on me or text to ask what occurred. That shows (imo) their endorsement of her swearing and lack of concern for customer experience or loss of customers. She refused to listen to explanation for the technical issue & raged like a wrestler on steroids. I planned to rely upon this service every 6 -7 weeks for the foreseeable future while I recover. Her unnecessary actions & dropping the F Bomb have cost them a customer, but they clearly aren't concerned, because they didn't check in or follow up, And that makes me worry for the animals in the care of people knowingly employing someone like this woman, I don't trust my dog with aggressive hot headed persons - nor should anyone imo.

Samuel called asked me to pay for a rental truck as he and the woman accompanying him had a flat…read moretire in route to my pickup location, and I felt sorry for them and offered to pay half. They were unprepared to move my washing machine and dryer, scratched dryer in 3 places and dented on front bottom, washer shakes uncontrollably after hooked up, and not a leveling problem, also water seal inside door twisted like crazy. Owner said he would refund the $185, plus the $35 I paid for Samuals rental, but have not received and its been a month since I was told this, and he said to me "We will not repair anything. Do not use this company, I'm sorry I did.

Excellent bid response time. Great value Solid communications…read moreSamuel did what he said he would do. Was courteous and friendly.

We brought all our dogs there and they absolutely loved it. We both boarded them and also just for…read morethe day visits. The owners were wonderful to work with. The place was always clean, had a happy atmosphere and the dogs couldn't wait to go into the space to play when dropping off. And when we picked up our puppers, they were pleasantly tired. You can also request a shampoo or nail trim for your dog while they are there. Highly highly recommend!!

The owner Tim was very helpful and accommodating to me when we had a family emergency come up last…read moreminute. Thank you!