After reading some of the reviews, I was glad we decided to give Eddie's a chance. We arrived at…read more8:10 p.m. and were seated by 8:44 p.m. Considering how busy it was, I thought the wait was reasonable, and once the crowd started to die down, the service was very good. Our server, Payton, was kind, provide good service throughout our meal. I ordered the fish and chips and the steak, and both were very good. The beautiful waterfront view and live music made for a relaxing and enjoyable evening. My only suggestion is for the staff who seat guests. First impressions are everything in hospitality, and I noticed the menus and napkins were tossed onto the table rather than being placed down with care. It may seem like a small detail, but it sets the tone for the entire dining experience. I work in the hospitality industry and have traveled all over the world, and I've learned that outstanding customer service is just as important as great food. Even on busy nights, those little touches make guests feel welcome and encourage them to come back.

2nd edit .. i am finished exchanging with the owner. My record stands for itself on Yelp and so…read moredoes the owner's. Negative reviews boil down to the way she treats customers and the environment she promotes. But as she likes to say... NEXT .. This is bullying behavior and it doesn't look very professional. On every review platform others have been treated exactly the same. A Tip? for what exactly? The stellar service? Ruining my birthday dinner? Maybe she should pay her tip as the owner for treating customers this way. It IS refreshing to hear her defend her employees, as I have read comments by former employees she's treated horribly. My daughter-in-law simply said she felt sorry for the server working under these conditions. The owner responds to unfavorable reviews harshly. She wasn't present, didn't know the facts, yet responded within minutes of my review. To correct the account she provided: WE asked for the police after reaching an impasse. We were speaking with the manager, not "scolding" her daughter. We asked for the owner's contact information because we did not know the manager was her daughter. Once we learned that, my daughter-in-law asked for her father's information, assuming the owner might be "Eddie." It was an innocent misunderstanding. There was no shouting or harshness. Two steaks were overcooked. We intended to pay our $197 bill; we never refused. The police can confirm that. We never saw a receipt, only the total on a check. The claim that we refused payment is false. The fish remake offer came much later, after escalation, not immediately. I've written over 69 reviews in 14 years, and only four have been one-star reviews. This is the only review I've had to edit in response to untrue claims. We chose this restaurant to celebrate despite locals warning us about bad experiences. The menu looked promising. Most of the food was fine; the issue was service. As long as everything goes perfectly and you don't complain, you'll probably be fine. We were seated on a side patio in direct sun with no shade despite having a very fair-skinned infant with us. We asked to move and were reseated inside, even though we had requested a lake view, believing this was the only patio. We were not told there was a shaded back patio. The hostess made it feel like an inconvenience. Our server later explained seating is based on server quotas, not guest preference. We rarely saw our server; expo delivered most food. When I spoke to someone in a "Staff" jacket about seating (later identified as the owner's daughter), she turned away without engaging. The issue escalated when both steaks were overcooked twice. After another wait, a manager arrived who had been shucking oysters nearby without acknowledging us. Her shirt was soiled, which raised concern about presentation. She said inconsistent steak cooking was not something they could control. The steak was remade, but still overcooked. Because it was my birthday, my husband waited to eat with me while others started. By the time my replacement arrived, his fish sandwich was cold and no longer served at an appropriate holding temperature, which raised concerns about food safety. We again asked to speak with someone and were told it was the owner's daughter. We said we would pay for everything except the overcooked steak and cold sandwich. She refused. Because we could not resolve it, we asked for police assistance. Employees stood near the front door though we had never refused to pay. The sandwich was later offered to be remade, but by then we were ready to leave. The issue was never payment. It was poor food quality, poor service, and refusal to correct a reasonable complaint. The steak was eventually removed from the bill. The issue came down to a cold sandwich and the expectation that a party dining together should eat together. When mistakes happen, acknowledgment matters more than excuses. I have dined worldwide and rarely experienced service like this. After reading other reviews, I noticed a pattern of the owner dismissing feedback and responding defensively rather than constructively, which may explain the low ratings. Aside from this restaurant, we had a wonderful visit to the area and found other great restaurants. I only wish we had read reviews beforehand. The police told us the owner said we were no longer welcome back. OH Darn.

I am very disappointed with the service. I usually get great service. Today I was highly…read moreDISAPPOINTED!! We had to sit ourselves because hosts that were supposed to sit us just stood there looking at us and they continued to talk as if we weren't standing there. When hiring teenagers and college students, at least train them in customer service diplomacy! My husband had to go back to the host station to get a menu. That's when they decided to say oh sorry! Unacceptable.our Service was very nice. But it took over 5 minutes to be approached. Now I have No problems before and that's why I'm shocked of how we were treated today! Less Talking and hanging, especially when there are people waiting for service!!

Fun happy hour spot. Friendly and attentive staff. Good food and good drink specials. Sit in the…read moreback patio facing the water. Nice views of the boats coming in and out the docks. The smack down shrimp was amazing.

Food was absolutely glorious. The service just as great,The To-Go specialist Sincere is a great…read moreguy, always giving 110% as always with his service

Everything was great, from the food to the drinks. My bartender Justice was amazing, good…read morepersonality and even better drinks. Came in during a rush and everything still went well. Definitely will be back.

Insanely good food, reasonable prices, friendly staff, comfortable ambiance. This place is an hour…read moredrive from my home and I'm already thinking about when I can go back. It's fantastic. My partner and I couldn't choose one thing and ended up splitting a burger and the honey salmon with each other. Highly highly recommended... whoever's in the kitchen was given quality ingredients and knew what to do with them. We had to take the cherry dump cake to go and it was SO good.

Food bleh Prices high…read more Tip options from waitresses on handhelds unbelievable ! 20% low option lol Good luck finding a job soon Tipping culture greed sinking yall Including business owner! Boring and no ambience whatsoever church basement hall feeling

We arrived about 30 minutes before closing but were still treated with utmost respect…read more The bbq chicken pizza was one of the best we have ever had!! Cooked perfectly and tasted great!!

My husband and I used to love this restaurant, we would order 2-3 times a week. Over the past 6-8…read moremonths the food has become worse and worse. Old wilted lettuce in salads, Alfredo sauce spoiled and sour, shrimp went from good large to tough overcooked baby shrimp, burned pizza, fries old, hard and cold. We keep trying, hoping the food would improve but it keeps getting worse. I've had to throw out so much food from there. I gave up.

Ordered pepperoni pizza and jalapeño poppers. The pizza was good. The poppers tasted a little sour…read more I guess it was a good thing they didn't give me my whole order The guys that answered the phone wasn't very knowledgeable in the menu items and acted like I bothered him when I asked him a question. He also needs to use manners. When someone says "Thank You" you could at least say "You're Welcome"

Food was decent. My daughter and I both got salads, the chicken and shrimp were seasoned well and…read morewell cooked. Plenty of toppings and lettuce was fresh. My only moment was the block of feta cheese...it wasn't bad, it was just a little weird. But it was also fresh and tasted fine. Inside was clean and service was good. Our personal checked on is several times.

The pizza was cold and the toppings were non existent. I have never had a pizza with so few…read moretoppings. I don't think I will go back there. Some pieces didn't even have any toppings on them. I reached out to Domino's and the general manager was amazing. Offered me a fresh pizza and a dessert. I accepted and this one is great.

Seriously whoever made pizza at 8 50 PM 5/4/24 needs to be fired, also forgot my lava cakes. This…read morewas a $50 order!!!

I am so pissed off right now. I ordered from Rockwell nc pizza hut at 9:55 and it was a good size…read moreorder. I had my tip ready to give the driver and watched for it to get here at the time estimated 10:22. At 10:55 I call the store only to get some foreign customer service person that tells me she is forwarding me to the store to find out where my pizzas are. They don't answer for 10 minutes so I hung up and called back. I put in my phone number to check order status and it says they cancelled my order. The online delivery tracker still shows them making my pizza. No phone call to tell us otherwise, no answer from the store. This is totally unacceptable. No longer will I ever recommend Pizza hut to anyone else again.

The pizza did come fairly fast but both times my husband and I have ordered from this location we…read morehave gotten sick from it. We ordered a dinner box and my husbands pizza wasn't even cooked all the way. We will not be ordering from here again.

I have been going to Danny's Place since I was in School. Always has great chicken and tater…read morewedges! Sometimes they have livers that the Hubby and child enjoy. Pizza by the slice hits the spot if wanting something small or they can make you a pizza with all the toppings! Friendly staff that always greets you with a smile and hello when you walk in. No tables to eat there, but worth getting to go and enjoying at home. While there grab a drink or i e cream from the coolers or some snacks from the shelves. Don't forget you lottery tickets!

Pizza and subs have always been the things I get here but they're always good and fast service.read more

Dominos says they have never served a stuff crust pizza and are offering one now for 9.99 I got one…read moretoday it was $17.34 on a pick up order I was very disappointed with the pizza crust was almost empty with the cheese crust they are trying to sell

The Big lady was very rude to the other customers infront of me including myself and i overheard…read moreher yelling at her employees because a cooking tray accidentally fell on the ground