Starfix Appliance is a stand up company! I was contacted by…read moretheir representative Sabi and she resolved the entire issue within a couple of hours! She was understanding and directly responded and solved the issues! I will be happy to use them again and I know service and quality will be excellent!

Our refrigerator completely shut off, and after finding Starfix through a Yelp search, I'm glad I…read moregave them a call. They diagnosed the issue quickly and ended up replacing the fan and doing a full coil clean. We had some access issues on our end that complicated things, but the technician stayed patient and worked through it instead of giving up on the job. Pricing was on the higher end for this type of repair, but given the scope of work involved, it felt fair. Would recommend them if you need reliable appliance repair.

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

Second time I have used Appliance Care. First time was for a range and this time it was for a…read morerefrigerator. Always prompt and fixed right the first time. Recommended.

I had to replace the SAMSUNG refrigerator. I bought a Whirlpool. The service tech I paid him close…read moreto $200 just so he could tell me that he couldn't fix it. He came out once and said the refrigerator was working. 24 hours later everything was thawed. He came back and looked at again and said the "closed compressor" was shot and said he was new and didn't know how to replace a closed compressor. He estimated a repair cost of $700. The refrigerator cast $700 new (9 years ago). $200 wasted and a whole freezer full of food gone. The tech was a nice guy. He recommended that I go to a used appliance store to buy one for less. I don't think I want someone else's problem. BTW Do not buy SAMSUNG. They don't stand behind their appliances. (Costco had the same size Whirlpool for $700 which is working perfectly.)

I requested service and received a prompt response with a phone number to call. However, when I…read morecalled and entered my ZIP code, the automated system indicated that my location was outside their service area, despite both their website and Yelp listing my area as one they serve. I followed up through the Yelp chat to clarify the discrepancy, but the responses appeared to be automated, and I was unable to connect with a live representative. While I appreciate the quick initial response, the lack of a clear resolution and inability to speak with someone directly left me frustrated and diminished my confidence in moving forward with the company. It feels like my time is not of value to them. Look elsewhere, please.

They responded quickly with a phone number to call. When I called the woman said they don't work on…read morecompactors and do not advertise that they do...WRONG!

Reached out this company because it was recommended in our Facebook group for city of Surprise…read more They replied with a quote and availability within the hour when they came out to service my dishwasher. They were friendly and timely. I would recommend this company. Brian was a great technician, and the charge was less than what other companies were quoting.

We scheduled a dryer inspection with Mallard Appliance for $69.99. After the inspection, Rebecca…read moreinformed us that the required part had been ordered and scheduled a follow-up appointment for the following week between 2-4 PM. However, at 1:39 PM on the day of the appointment, she called to say the UPS package had been lost and the appointment would need to be canceled. We were frustrated by the last minute notice after planning our day around the scheduled repair. The following morning, Rebecca called again and stated that a replacement part would need to be reordered and would take another 7-10 business days to arrive. We politely asked whether any discount or other accommodation could be offered due to the delay and lack of timely communication. Instead of addressing the concern, Rebecca immediately suggested that we could use another repair company if we preferred. When we expressed concerns about the communication and asked to speak with the owner, Rebecca stated she was part owner and insisted the answer would still be no. During the conversation, the call was abruptly disconnected. When we called back, Rebecca stated she had been speaking with Brian, the owner, but we were never given the opportunity to speak with him directly. Fortunately, we contacted another appliance repair company that had the part immediately available and complete the repair the very next day. Overall, the experience with Rebecca from Mallard Appliance was disappointing due to poor communication, last-minute cancellation, and an unprofessional response to reasonable customer concerns.

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

Michael came, evaluated, fixed and did an excellent job. Very nice, courteous, and knowledgeable…read moreyoung man. Thanks Michael. That's why I continue to use them. Highly rated by others and me!

I bought a fridge from this business in offer up. originally I was happy with them because it was a…read moregood price and he dropped off the fridge at my house in less than 30 minutes of ordering. He promised a 30 day warranty in case something went wrong. It did stop working almost immediately after buying. i have been trying to contact him for a month messaging him constantly to see when he can come to my house to fix the fridge and he always leaves me on seen.

Robert resolved our issue very quickly and efficiently.. we were very pleased with the schedule and…read moreproject repairs.. Thanks Lux and Robert

Sultan came out to service my dryer which had a button stuck inside the door. A very simple issue…read moreturned into a catastrophe, as he ripped off a metal ring from the dryer drum and could not get the pieces back in/on. I had a fully operable dryer before he came out.... he then told me it would be $600 to fix and I told him no way. I paid the $99 service fee, which later was refunded after 2 days of back and forth. They actually defended what he did. Here are the photos. Don't trust this service. Now I have to buy a new $1000 set because he couldnt remove a simple button. Massively disappointed I chose this business.

Went to the Appliance Works website and filled out their scheduling request form on 07-14-25. I…read morereceived a text msg. from Lydia that same afternoon & scheduled on 07-16-25. Super easy. Super quick. Super efficient and effective communication. Let's face it. We're all busy. I don't necessarily have the luxury of stopping what I'm doing in the middle of the day or stepping away from my desk to make a call. It's much easier to respond via email or text and I suspect that's the case for most busy individuals these days. They called me ahead of time to let me know Chris was on his way to get my appliances fixed. Our Maytag washer was rockin' & rollin' even with the lightest of wash loads & our dryer has no power at all. After a quick diagnostic test, Chris has everything all figured out. It took him a couple of hours (including time he had to obtain parts) but he got our washer & dryer all fixed up! Repair cost was on par with just about any other repair network in the Valley with far better communication. Not fun paying this stuff out of pocket but still considerably less expensive than a new washer & dryer. I would not hesitate at all to recommend Appliance Works to my friends, family or fellow Yelp'ers!

They came out to look at my 48" builtin Frigidaire that quit cooling but you could still hear it…read morerunning. They said they needed to rebuild the whole closed system. I called another company for a 2nd opinion and he told me that the fridge is still under warranty for parts only. I would still pay the labor. These more expensive builtin units have better warranties than stand alone units. So I called customer service at frigidaire and they got someone out right away and ordered the parts. They explained that I will only be paying for labor to install the new parts, which will have their own warranty and I agreed. I saved about $3,000 NOT using Appliance Works. They've lost a property manager with several properties under management now.