Well the 5k marker hit again. I had to get my car serviced. Just needed an oil change but of course…read moreother maintenance was found. Luckily it wasn't too much , hats off to me for keeping my car serviced. Thank you Cassandra for always ensuring my car is up to par and your courteous and wonderful attitude. Today was the first time I had brought my car in since I got it wrapped with the Daywalker mobile so I thought I'd show up as the Daywalker hisself. The crew got such a kick out if it and i enjoyed them.

Sales Schomp Honda markets itself as a no-haggle dealer…read more That's a legitimate model -- but it doesn't mean best price. Shop around before committing. Service Brought my car in for three things. Left with none of them resolved. The steering wheel rattle went "undetected" -- fine, intermittent issues are hard to reproduce. What's not fine: they never called to tell me that. I found out only because I called them first. Same with the mud flap estimate. Promised. Never sent. The recall parts were unavailable -- that's out of their control. Everything else wasn't. Summary: 2/5 The service department doesn't follow through on what they commit to, and they won't reach out when something doesn't go as planned. You'll have to chase them. For routine maintenance that might be acceptable -- for anything more involved, I'd look elsewhere.

I have a 2018 Tahoe 4x4 that I did not purchase from Bozarth Chevrolet but today when I brought it…read moreinto their Service Center you wouldn't have know that. I was met by Greg Ruybal their Top Notch Service writer and boy did I get first class service. The way he explained to me their process of delivering top level service, I felt as though I had purchased my Tahoe there and was about to receive a level of service I have yet to experience at any dealership. Greg set my expectations and then delivered past them. They made the repairs I needed and gave me back my Tahoe in much better shape than I gave it to them. When I drove away I knew everything was exactly as it should be. Everything was fixed and my Tahoe drove as if it were brand new. Bozarth Chevrolet is a First Class operation and Team Members like Greg Ruybal make it that way.

Bought a 2011 Avalanche from them and still have it. Used Ed Bozart almost exclusively for all…read morerepairs, tires, batteries and oil changes for 15 years until recently. AC was blowing hot air they told me leak in evaporative coil and $2500-$3500 to fix. Second opinion at Firestone said no leak just topped off Freon after UV leak check the gold standard for a leak check. $300. Five weeks later still blowing cold air. Maybe could have been intermittent leak when Bozart checked but really?

Rick was an outstanding salesperson!!! He made our buying experience pleasant and easy. We love…read moreour Acura and we highly recommend them.

Had scheduled regular service completed last week at Courtesy Acura on my 2024 MDX. I appreciate…read morethe professionalism and great service received by Jack Aran and Mark Green. They are keepers! Thanks for taking such great care of me and my car.

We like the used car but be careful, if it is not in writing no matter what you talked about, it is…read morenot going to happen. They will drown you in paperwork at the end so make a list of all the things that you think you are getting because if it's not in your paperwork it does matter what was said. Also they say it is the buyers responsibility to ask that the car comes with 2 keys...Overall it was a OK experience but don't let yourself get to tired to make sure you are getting what you expected

Absolutely the worst service department ever. This is the third time we have had our car in for…read moreroutine maintenance only to have to bring it back again because something wasn't right. This time a routine oil change led to a check oil light the next day, forcing us back into the shop for half the morning. The technicians here simply cannot get the basic routine maintenance correct. I would definitely not trust them with any repairs. Extremely disappointed in this shop. Do not bring your car here.

Was taken care of by Randy and Miichael for my Truck purchase. Can't say enough about the great…read moreservice experience I had. Randy greeted with a warm welcome and got the transaction started (collecting details). Michael handled the transaction from front to back with efficiency and a great attitude (it was busy!). Offered add-on options but wasn't pushy about anything at all- a good guy all around. Pricing was transparent, and Michael was on top of everything within tyhe whole process. Easy transaction, 5/5 would recommend!

We purchased a late model vehicle there recently. The buying experience was not bad. They are…read moresimilar to CarMax in that the price is the price. It's a no haggle car buying experience and we tend to like that better. The price we paid was reasonable, not dirt cheap but not high. The vehicle we purchased had extra-low miles and was in very good condition. The 3 stars given here are because of the positive nature of that part of our experience. Everything after the sale has been awful. There was one thing that needed to be repaired and they agreed to repair it as part of the sale but said they couldn't do it that day. Turns out they couldn't do for a month! Curious that their service department is that backed up. It was the hazard lights. The switch was either bad or disconnected and we were leaving the state on a road trip, so waiting a month wasn't an option. They decided to get a local Chevy dealership to do it because the vehicle still has full manufacturers warranty. That still had us waiting weeks and having to do it at a time that didn't really work for us. I picked up the phone and called the Chevy dealership a few blocks away from ClearShift and they were able to take us the next day. So we wound up dealing with that ourselves and are still not clear on why we could find next day service and they couldn't. Now it is 5 days until our dealer plate expires and we have not received anything to take to DMV to register and plate. Called the DMV; they have no record of a title application and told us to go back to the dealership, get a new dealer plate, and get a clear picture of why they haven't done this and when they plan to do it. Have called ClearShift more than once, before and after calling the DMV. Can't get a human in that department and nobody returns my calls. Tried texting; so far no response. I would have loved to give them 5 stars. The GM (or owner?) of the dealership was really nice to us, and very accommodating. We were impressed. The salesperson was nice and we didn't have any issues with her. We love the vehicle we purchased. They had good resources for financing. 5 stars was theirs to lose and they're busy losing it. It feels like now that they cannot make any more money off of us, we aren't important. Seems short-sighted. I still (cautiously) recommend them if the right vehicle is there for you. That's the only reason we went there--they had a hard to find truck we really wanted and it was exactly what we'd been seeking and were struggling to find. We truly love it and are not sorry we bought it. We are really frustrated with the very poor after purchase service.

I could not be happier with Mike Ward Infinity!! I've been doing business with them for ten years…read moreboth sales and service and will absolutely continue that relationship. I'll give a special shout out to Conner in service!!

I'm an out of state customer and had a serious mechanical issue. I called Mike Ward Infiniti, and…read morethey took me in right away. They set me up with a loaner and did all that was necessary to get me back on the road. Keegan was awesome! Super with communication and really on top of things. Customer service couldn't have been better!

My sales associate Haydar was outstanding. He followed the parameters of my needs without…read moredeviation. He made me and my wife feel like family. The other employees that I encountered were friendly and eager to please. I am very happy with the vehicle and the deal that I made to acquire the vehicle. I highly recommend Schomp BMW if you're interested in purchasing or leasing a quality vehicle.

Two years out from buying my SUV from Schomp, I shopped on Truecar with two X5 parameters and…read morethere was one car in the country for me. Michael secured the dream machine, worked through my many questions and I have to say I am very happy with the sales experience and very satisfied with my Bavarian Motor Works, again. My first new one was a 650 '76 with horizontally opposed engines for $2300 retail. It is beautifully engineered on several levels including design. Hope you can experience the ride that seems to be better than I dream. Thanks Michael for your sage advice and upfront approach..

I recently took my SUV into John Elway Cadillac to have a ceramic coating applied to my car as well…read moreas having a detail done on the inside. It could not have turned out better! John Elway Cadillac always does top shelf work. Rifat, whom is a Service Advisor there, is a great guy. The crew who worked on my car could not have done a better job. If you're looking for a car or need work done on your car, go to John Elway Cadillac. They treat you right! Greg T.

I'm extremely disappointed by how I was treated by John Elway Cadillac and General Manager Tim…read moreMartinez throughout this entire experience. Over an extended period, thousands of dollars were spent servicing an Escalade at this dealership in an effort to resolve recurring mechanical issues. Despite multiple visits and expensive repairs, the original drivability concern remained unresolved. After the vehicle spent approximately a week in the service department and was returned, a critical "low/no oil pressure" warning appeared almost immediately. The owner was then informed that an additional repair costing several thousand dollars would likely be required for an oil pump. Paying thousands of dollars only to leave with the original problem unresolved--and then immediately face another major mechanical issue--is an experience no customer should have. What has been most frustrating is not just the financial burden, but the complete lack of accountability and communication afterward. I sent a detailed and respectful letter to the General Manager outlining the situation and asking for help resolving it. I also left two follow-up phone messages. I received no response whatsoever. As a customer, you expect honesty, communication, and some level of concern when a vehicle is returned with unresolved issues and a major new problem appears immediately afterward. Instead, I was left with an undrivable vehicle, thousands of dollars in expenses, and silence from management. Exceptional customer service isn't just about fixing cars--it's about building trust, earning loyalty, and creating lifelong customers. When a dealership fails to resolve recurring mechanical issues, returns a vehicle with the original problem still present, and then a major new problem arises immediately afterward, customers understandably expect accountability, communication, and a genuine effort to make things right. Ignoring detailed correspondence and follow-up phone calls only compounds the frustration and sends the message that customer concerns are not a priority. What makes this especially unfortunate is that every dissatisfied customer represents far more than a single lost sale. Every customer has friends, family, colleagues, business associates, and professional contacts who rely on personal recommendations when deciding where to purchase and service their vehicles. A dealership that consistently demonstrates integrity and stands behind its work can generate years of repeat business and referrals. Conversely, poor communication and unresolved service issues can cost far more than the price of addressing a legitimate concern. This situation was an opportunity to earn trust and create a long-term advocate. Instead, it became an example of how failing to communicate and stand behind one's work can damage a dealership's reputation and discourage future customers from doing business there. Instead, what should have been an opportunity to build loyalty and positive word-of-mouth became one of the most frustrating customer service experiences I've ever had. In the end, the dealership didn't just lose my trust--they likely lost future business and referrals as well. I cannot recommend this dealership based on my experience. If you choose to service your vehicle here, document everything carefully and make sure you clearly understand what is--and is not--being fixed before approving expensive repairs.