My husband just got back from having our 2022 Cadillac serviced at La Quinta Cadillac and we…read morecouldn't be happier. In today's world of lackluster customer service, this dealership not only performed the service required, they actually went out of their way and replaced the battery which was about to go out of warranty. We appreciate their excellent service and now consider them our go to for future services or sales. The Howies Indio, CA

I have a Chevy Bolt and AC compressor stopped working heard nightmares about Chevy not covering but…read moreScott at La Quinta coded it right and was totally covered. Really scared me for a bit a guy on Reddit was charged 7500 for it so just totally satisfied and would give 10 stars if I could thank you Scott and thank you La Quinta Chevy

Great technicians. They get the job done right at a fair price. I won't go anywhere else!read more

I wish I could give these guys 6 stars. I drove my 2004 jaguar xjr here from San Francisco. I…read morelimped into this shop on a Friday morning, pretty certain I'd be stuck here well into next week before I could drive home. Mike managed to track down the parts and hook me up the same day. He could have charged me just about anything but was extraordinarily fair. This place is the real deal.

Efrain keeps reinforcing my initial experience with him…read more Simply the most honest, fair and knowledgeable mechanic I have ever used. Sent many friends there as well, and they all agree.

Don't recommend this service. I called and schedule an appointment on next week (8:30) I have…read morepretty tight work schedule, so it is hard to me to find time in work day for my personal things, but any way I found time. I came at 8:30 and service was closed. I called to service but nobody respond me. There was also another guy who was waiting and also had an appointment. After half an hour waiting, that guy said that service respond to him and said that service will be opened at 12 pm and he should drop keys in mail box hole. WHAT? For me service continuously not responding. That whole situation was weird and I decided go home. Service did not respond whole day and days after. TLDR. Horrible service, I spent my work time, which for me hard to find and nobody even respond to me. No respect to customers, just don't spend a time.

Great service at very fair prices. I was using the Rancho Mirage Audi and had been told I need all…read morekinds of service which was not needed according the Audi's owner manual. I highly recommend this shop and feel lucky I found an honest repair shop. PS the Audi dealer said I need a tire rotation for my new tires 3 weeks old also I have a leaking engine mount which was not true. It's a shame the Audi dealer is so dishonest!!!

Great place for regular maintenance and installing my Offroad goodies from Eurowise! Fast service…read moreand very reasonable.

Was referred to this mechanic by someone I recently met. After listening to his glowing review of…read moreKim's I decided to give this place a try. Months and months of struggle dealing with dealers, Audi dealers in particular and sheer exasperation finally drove me into the "arms" of Kim's Automotive. I DID have a good experience with a previous mechanic but he and I grew tired and since the dealership was involved in this "triangle" of sorts I decided it was time to cut the cord. Right before New Years 2021 I deposited my Audi 2014. This started out 2022 with absolutely no car at all for me. Needless to say I was quite depressed about the the whole car situation. I knew that the dealer(s) that had been involved with assessing, analyzing the problems and promoting solutions to the problems were taking me down a "yellow brick road" of dreams and I wasn't going to get a straight answer nor a solid fix no matter what I tried... There was an issue with a gas pump, gas module and whatever else... it was a small issue until the dealer(s) involved turned it into an even bigger issue and actually caused more problems to erupt on the car. I was horrified! The last several months I spent just being tormented by the situation involving my Audi. After several weeks and then it turned into months, I finally found this mechanic, Kim's Automotive. It was a miracle that I found this place really! Effran and his wife were extremely professional and warm towards me when I brought the car in. I was nervous about everything especially after dealing with one shyster move after another. In fact, even my friends who are so called car experts couldn't believe what I had been through with this car.. they were appalled. Effran was extremely patient, listened, did his own homework on the car and was able to unearth, very hard to find, rare parts, parts that are not made anymore for the car. I was amazed! I'm SO happy and RELIEVED to have found an ethical, reliable, honest, hardworking mechanic who decided to fix the car instead of trying to sell me a "bill of goods". This shop has my business for life now.

Do not go here the owner is a fraud and his mechanic stole car interior parts from my Range Rover…read moreevoque the dummy left his evidence in my car that he used to take it off in my glove box with a dryer sheet thinking I wouldn't notice , to hide his fingerprints .I asked the owner and he acted like he didn't know and his wife was right in front of him in the front office .Horrible I should of called the cops on them for stealing car parts from me , save yourself the hassle and go to a actual good shop where you can trust . I can't trust this place ever again .

Palm Springs Porsche has truly outstanding people in their service department. I've owned many…read morePorsches over the years and dealt with a lot of dealerships, and I can honestly say Danielle, my service advisor, and Ken, the service manager, are the best I've ever worked with. They make everything easy. Anytime I've had an issue with my car, they've handled it professionally and efficiently, and they always keep me informed every step of the way. There's never any guessing or chasing them down--they stay on top of everything and communicate clearly. It's rare to find this level of service and consistency. Palm Springs Porsche is very fortunate to have Danielle and Ken. They set the standard for what a great service experience should be.

I recently purchased a 2019 Jeep Grand Cherokee from Porsche Palm Springs, and while my initial…read moreexperience was positive, what followed has been incredibly disappointing. When I first visited the dealership, I was assured the vehicle had been well maintained by the previous owner, who supposedly serviced it regularly and traded it in for a Porsche due to retirement. The car drove beautifully, and my sales representative, Sherman Sims, was very kind, helpful, and made the buying process feel comfortable. However, there were important issues that were not properly disclosed. At the time of purchase, I noticed a light on the dashboard but was told by the general manager that it was simply due to a setting that could be adjusted. I later learned this may actually be related to a battery issue. In addition, there was visible damage to the infotainment screen that I was not made aware of prior to purchase. I will be including photos in this review. This is not something I would expect on a vehicle presented as being in great condition. I also paid a significant amount for add-ons, including StarGard and ClearShield, which I was not comfortable with but agreed to because I believed I was purchasing a high-quality, well-maintained vehicle. The very next day after purchasing the car, I noticed the screen issue and had my husband call the dealership. We were told the vehicle was sold "as-is" and that we would be responsible for any repairs. I returned to the dealership in person to try to resolve the issue. After spending hours waiting, I was told they would coordinate with a Jeep dealership and follow up with me. That follow-up never happened. To address the issues myself, I scheduled an appointment with a Jeep dealership, where I was informed that both batteries were bad. Porsche did ultimately replace the batteries, which I appreciate. However, regarding the infotainment screen, Jeep advised that they could not determine the cause without a full diagnostic and that it may require replacement. They did not confirm that the issue was sun damage. When I brought this information back to Porsche Palm Springs, the general manager, Mike Anchondo, stated there was nothing he could do and maintained that the damage was cosmetic. He also claimed that Jeep had diagnosed it as sun damage. This directly contradicted what I was told by Jeep, who even put in writing that a proper diagnostic is required to determine the cause. When I attempted to discuss this discrepancy, Mike Anchondo was dismissive, argumentative, and rude. I was told that "all cars have issues" and that it was my responsibility for not noticing the problem prior to purchase. This response was extremely disappointing. I am not disputing that used cars can have issues, but this was a visible condition present immediately after purchase that was not disclosed, and I made a good faith effort to resolve it through the dealership. Instead of working toward a reasonable solution, I was met with conflicting information, lack of accountability, and poor customer service. While the initial buying experience was positive, the lack of transparency, poor communication, and dismissive treatment after the sale has been extremely disappointing. I expected a much higher level of integrity and customer care from a dealership representing the Porsche brand. I would have preferred to resolve this directly with the dealership, but unfortunately that opportunity was not taken. At this point, I am simply asking for accountability, clear communication, and a fair resolution to issues that were present immediately after purchase and were not disclosed.

We keep an old but beloved Lexus here when we come to escape some winter weeks in our hometown…read more Like most old things the Lexus has little problems. So we looked on YELP and Next Door and decided to have a mechanic check her out. At Lou's we encountered the rare species of an honest mechanic. He checked out the little problem and said "I could begin replacing things but I'm not sure that would solve the issue." He then advised us to hold off for a while. My husband was so impressed...especially since with our other car at home the dealer forces us to spend a fortune on stuff we don't need or they will "void the warranty." So if and when the Lexus really needs work that won't wait, we will be back here. Lou's is what local business establishments used to be like--honest, fair and reliable. Five stars!

This place is the best. Can't thank Dave enough. He is so honest it's unbelievable. He has taken…read morecare of all my cars. When the car dealer tries to get me for parts I don't think I need. I take it to Lou's and I am told what is needed. Dave is not going to over charge you for parts you don't need. It's hard to find a good honest mechanic, but I have found mine and I would recommend you take your car to Lou's and find out for yourself. Thank you so much Dave

Their pricing was honest and fair, and the quality of work was excellent. You can tell they truly…read morecare about helping their customers and take pride in what they do. It's rare to find a mobile mechanic who is this reliable, knowledgeable, and trustworthy. I highly recommend DC Mobile Auto Repair to anyone needing quick and dependable service. I'll definitely be calling them again for any future repairs or maintenance!!!!!!

Daniel was super helpful and honest about the maintenance service of my Kia. He was detailed about…read morethe service and my car feels like it's driving brand new again. I would definitely recommend and will be going back to Daniel for future maintenance. He also was a good value and fair about the price.