Hotel was very nice , redone old factory , very clean all employees were helpful n nice from front…read moredesk to cleaning , would stay again

We chose this Cork Factory Hotel because it seemed different and nice…read more Upon arrival the room smelled of mold to which i have allergies but they did not have have other rooms. We put the air on to mask the smell. I turned down the sheets and the bottom bed sheet it looked slept in. We ate at the restaurant the same evening...food was good. In the morning we asked them to clean the room. They said "okay, just don't hang the sign on door knob and they'll clean it". We got back that evening and the room was not made and still smelled of mold. We brought it to the front desk's attention and they didn't seem to care. The woman at the front desk has no business nor people skills. Since the food at the hotel was good the night before, we went back. The arrogant hostess with a superior attitude would not give us the middle table because she claimed there was 5:30 reservation so she sat us behind the hotel entrance door. We were finished our meal around 6:30ish and yet noone had sat at that middle table. We ordered our food, I had the veal scaloppini over angel hair pasta. It tasted rancid but I convinced myself that it was the overwhelming amount of capers that they put on it. I should have returned it, because of my Italian-born heritage, I have never in my life had homemade pasta with capers that tasted like vinegar. Instead I ate it because I was hungry. BIG MISTAKE! That night I the worst stomach ache and a brutal headache the entire night into the morning. Eventually it got so bad that I THREW IT ALL UP! i'm quite certain the headache was due to my mold allergies and the stomach ache from the bad rancid pasta. The arrogance exhibited by restaurant hostess, front desk manager's indifference and the overall lack of attention to guests was akin to the personality of a prison wardons as seen in some movies. Lack of hospitality skills aside, the bad pasta and the dirty smelly, moldy room my complaint should really be brought to the attention of the Pensylvania BOARD OF HEALTH DEPARTMENT. THIS HOTEL SHOULD NOT BE IN BUSINESS. It should return to being a cork factory. They don't clean the rooms, the handicap room where we stayed smelled of mold, sheets were dirty that I had to sleep on top of the top sheet. They did not clean our room even when we requested. The place is a dump! They should have comped our entire stay!! I was too ill to go to check out with my husband when we checked out, but when my husband said that I was physically ill from the moldy smell and the rancid angel hair pasta with disgusting capers they did not offer anything comp or discount on anything. It's a horrible place!!!

The actual resort was beautiful! The outdoor area is amazing with multiple pools and many games…read more The rooms are also very nice and it's close enough to Hershey Park. The only downside was the room service, they didn't throw out any of the garbage so we just had all our garbage the whole weekend, they also didn't clean at all so the tables and chairs were still dirty from breakfast. Otherwise it was amazing

PART 1 My family…read morewas on vacation at the Eden Resort in Lancaster, PA to celebrate our daughter's 10th birthday. Our stay was cut short just one day after arriving. My 2 daughters enjoyed the pool multiple times from Thursday afternoon until Friday evening with no issues and no concerns. Friday evening 02/06/2026 around 5:35pm while my daughters were swimming with their father. ( I was in the hotel room which is accessed from the pool area) Their father and multiple other guests witnessed the assistant night manager take a photo in the pool area in the direction of my 11 year old daughter. The assistant night manager then left the pool area within seconds of doing so. My children's father called me immediately to come watch over the kids while he went to confront the assistant night manager or to speak to someone if he couldn't find him. I checked my kids, walked to their father and 2 other guests that were speaking about the incident. Stating they without a doubt saw the assistant night manager take a photo with my daughter in it. At this point the assistant night manager enters the pool area again. The girls father and I approached him and asked if he took a photo of our child. He denied taking a photo with my daughter in the picture. His reaction spoke volume he was shaking when approached and tried to walk away. He stated he was "doing his job" and then stepped into a closed area with his phone in his hand. There was a woman in the hot tub next to us who said "I saw everything don't let him delete anything without you seeing!" But that was already my plan! I stepped into the doorway of the area the manager stepped into. I said let's clear this up please show me the photo. After pushing his way out and finally bringing up the photos, I saw my daughter in the photo as he tried to delete them. I grabbed his phone as soon as I saw him trying to delete the photo of my daughter. She was bent over outside of the pool. He tensed up with two fists like he was going to hit me until my girls father got involved. The assistant night manager was shaking even more while my girls father deleted the photos checking his text/emails to make sure they weren't sent to someone.( at this point the asst manager allowed the kids father to have his phone) Everyone in the pool area is still watching. Things got heated verbally. He stated his photos were for work. For safety precautions since there was a tarp/door open in the area. ( there was 2 photos on the asst manager phone from this incident. ONE blurry of the overall area as if taken quickly and the SECOND photo with my daughter in it and the tarp in the background). I called the police. The police interviewed my girls father before interviewing the assistant night manager. They had found a photo with our daughter in his recently deleted section on his android that he told us his android did not have. They also checked his outgoing messages and entire phone to confirm that there was nothing containing our child still on his phone. In between the police being called and speaking with the general manager this man was MIA for at least 10-15 minutes. The GM's response and reaction was beyond disappointing. Along with all staff at the front desk as if we (along with other guests) were wrong for being concerned about this incident which made this more aggravating due to the type of situation. The GM kept a smile on his face and was dismissive, even when the police arrived. He stated that the assist manager did nothing wrong and will have no repercussions. The GM also stated that I was wrong to step into the staff area. (The police reminded him that any parent would have done the same!) I was not combative or threatening. I clearly stated I wanted, NEEDED to see the photo ( what parent wouldn't in this situation? If the asst manager did nothing wrong and had a clear conscience why did the situation go as it did? Why not handle it professionally, show the photo, apologize ect.) After the night manager was questioned by the police, the police determined that there was NO charges that are able to be filed. Staff confirmed that there are protocols and regulations in place for staff to take photos for safety or other reasons. Which would not allow a minor to be photographed. Given the circumstances and how the situation played out we were angry upset and wanted to make our daughters feel safe and comfortable. We left the Eden resort.

Positives: -Spacious rooms…read more -Free hot breakfast -Rooms have full kitchen. -Good location, close to everything. Negatives: -Pool is small and no hot tub. -Weak water pressure in shower.

Stayed here for a business trip. Couple thing to know - gps tries to take you you to the back of…read morethe building. If you go down one more set of lights it's the front door. There is a walking path out front to the shopping plaza /grocery store but if you go through the plaza and cross the street there is a beautiful park! The round trip walk is about 1.5 miles. Now the hotel itself my room was spacious and clean. The staff friendly. Breakfast every day was lovely! Overall good value for the money!

Very fun spot in Amish Country !! The hotel and restaurant are decorated to the old days !! Nice…read moreplace

We loved this place! We were in Lancaster on a mini vacation to see the show Noah at Sight and…read moreSounds Theater. That was absolutely amazing to see! Highly recommend going there too. When looking for hotels in the area the Fulton Steamboat Inn came up. We were very intrigued from the moment we saw it online. Wow, we were not disappointed. We arrived at night and as soon as we rounded the corner and pulled in all three of us said "wow". It was that beautiful! A steamboat designed hotel inside and out! There's a small lake with ducks, a playground, a fire pit area, and a nice seating area. They have a restaurant on sight, but we did not eat there. They also have a small gift shop. They did a great job at keeping things looking clean. The free coffee, tea, hot chocolate and cookies were a nice touch. They had the place beautifully decorated for Christmas. We plan to stay there the next we are in town. We have already recommended the place to several people!

If the pool were usable - 5 stars!…read more Our room was clean and pristine. Big and beautiful too! The bed was lush and amazing - this makes or breaks it for me. Nice big tv and I loved the Neutrogena amenities and great shower - both the head and the hot temperature! Now ... the pool was out of order due to a broken light (not COVID). OUR MAIN REASON FOR BOOKING HERE!!! Guests were compensated with either going to the community pool a mile away, or to The Residence Inn (indoor pool). An inconvenience regardless. No breakfast - COVID's fault ... we opted out of our "muffin in a bag." We both agreed that we'd stay here again BUT WOULD CALL FIRST ABOUT THEIR POOL!

The breakfast was not terrible!…read more The hotel itself could have used a good cleaning. Getting into the walk in shower is a joke! To turn it on you need to step in the shower and get blasted with water. Who thought up that brilliant design? Y'all should try it out . The towels were very thin and even holes in some. Absolutely no place to put anything in the bathroom. It might be updated but its a very poor update design. Will never stay there again unless I'm desperate.

Our stay was very enjoyable but a few notes of discontent as well as what we enjoyed…read more Firstly, our check in was delayed due to housekeeping. Secondly, the provided breakfast was very disappointing. So much so that we went shopping for breakfast items to keep in our room as we had no interest in dining out each morning. Also, our suite did lack robes which made it much harder to remain comfortable while we relaxed after soaking in our hot tub and during our morning breakfasts in room. That being said, if you'd prefer prepared breakfasts, there is a great couple cafes just on the other side of the parking garage that open fairly early. Just don't expect this hotel to satisfy any real hunger in the morning. To summarize what was available: Overly lemon juice coated fruits Plain white bread products with a toaster Scrambled powdered eggs and bacon so thin it doesn't even taste like bacon Cereal/milk Oatmeal Overcooked hard boiled eggs (green ring around yolks) I think I saw yogurt on people's tables but it was gone when we arrived. Lastly, the tables in the breakfast room are very wobbly. We moved once and it was still an issue at the next so that was about the time we left. That being said, here are the things we loved: -Great ambiance in the lobby with a couple games and sketchbooks to pass time. -Friendly front desk staff -charming suite with spacious hot tub and powerful shower -comfortable couches, bed, and chairs -in suite table was sturdy and did not wobble -proximity to cafes and shops -free parking -restaurant on site; for dinner only. -nearby park/trail decent for jogging/walking

My wife and I stayed at Lancaster Arts on a recent weekend trip. It was our first time staying…read morethere and our first time in Lancaster. The location is solid, walkable to downtown and right next to the baseball stadium. Plenty of free parking and some really cool businesses right in the vicinity. Check in was easy and staff was very friendly. We stayed in a Loft Suite and were very happy with the room. The bar in the hotel lobby was very welcoming and we enjoyed a couple cocktails both at the bar and brought to our room. Overall great experience and definitely would return.

We truly had a lovely stay at the Lancaster B&B and we'll certainly be back! The place was so cozy,…read moreespecially the living room and library with the fireplaces, it was almost like being at home! We loved the Foxglove, it was a spacious, comfortable room. The breakfasts were incredible, it was like dining at a gourmet restaurant! Kim and Jason were fabulous innkeepers, this is the best place to stay in Lancaster!

Celebrating a special occasion, our stay at the B&B was the perfect choice for our visit to…read moreLancaster. Kim and Jason are wonderful hosts and we will be sure to return. In fact, we can't wait to see what Chef Jason will prepare for our next gourmet breakfast. (And, Kim's homemade cookies are not to be missed!)

Excellent!! Great stay, very nice, clean and comfortable. Wish we would've found it sooner. Stayed…read morein dump chain hotel previous night for more than what it cost to stay here! Do not waste your hard earned money staying in some crappy chain hotel. Good breakfast with made to order omelets, beautiful room with nice furniture, real wood and granite, not garbage like other places.

We have stayed at this hotel three times and have had a wonderful experience each time. We love…read morethat they have an adults-only wing. The view from the rooms is of an actual Amish farm. We loved the beauty of this scene and watching them work their fields. The room itself is well appointed with a lovely shower that is large enough for two, plus a wonderful tub with a television to watch. There is a sofa and a reclining chair in the room as well as a desk and rolling desk chair, meaning there are plenty of options for relaxing in this spacious room. We loved the wet bar that is included in the room as well and the large windows. They offer a free breakfast that includes several options including made to order eggs. When in the area we always go out of our way to stay here.

This is where we stay when we visit Dutch Wonderland in Lancaster…read more We never get acknowledged or explained the perks at this place for being diamond members. They have free breakfast for members but really nothing special. But my daughter loves their pools so I guess we will keep going here.

This is my second time here…read more First time was in 2023 and they were renovating the lobby area and there was a wedding. The wedding was loud and disruptive until 10 pm. Breakfast was in a conference room with impromptu tables and chairs. It was a weird experience back then. This time, it had improved. The lobby is finished and it looks nice and updated. Very modern. The restaurant is done and clean. Breakfast had some clean and relatively new silverware. The experience this time was at least better. The rooms are not done renovating yet and it is still outdated. As of this date, they are still working on Floors 4 and 5 and 5 has been closed off. The location isn't too bad. It's great for golfing which I think is why people like coming here.

I drove down to Lancaster for a weekend away from the city. It was the perfect escape! Toni and…read moreLorin were so friendly and accommodated my late arrival and last minute booking. The room was beautiful, the grounds are incredibly relaxing, and the common areas were great!

This was my first time staying at a bed and breakfast, and I'm pretty sure it will put all others…read moreto shame. The amount of care taken with detail at this establishment is remarkable. It is obvious that this family has taken a lot of pride and effort to making this Inn a relaxing and memorable experience. Breakfast was fantastic! It was a great way to start our day. My fiance and I stayed in the Butternut Cottage and it was beautiful. I loved waking up to a paddock full of sheep outside of my door. Everyone here was extremely courteous and professional. I would absolutely recommend this place to anyone staying in Lancaster. I would love to return the next time I am in the area.