I paid $35 to have my pants altered, and picked them up to find the stitching clearly uneven and crooked. It looked rushed and careless. When I calmly pointed this out, the owner cut me off, grew increasingly angry, raised his voice, and kept saying he'd "done his best" and that I'd never find better work. He even told me to try somewhere else. There was zero willingness to inspect the issue or make it right. I paid to avoid further conflict and left--won't be back. This was a simple job, and with several people working in the back, it felt like the work was passed off and not checked. As the owner, he should stand behind the result and his behavior. Their website claims: "We pride ourselves on only the most impeccable care for your garments and the friendliest customer service in New York City. We hope to serve you soon!" My experience was the exact opposite--both in quality and customer service. Based on what I saw, the many glowing reviews don't match reality. Save your money and your time. I'll be going elsewhere. read more

See all

Good for simple dry cleaning jobs on shirts, trousers, effectively anything you wouldn't mind getting damaged. Beware giving them jackets or any cleaning that requires special care or instructions. I brought them the same 3/2 jacket (has 3 buttons, but is cut to be buttoned on the middle button) twice, asking them to please press it with the middle button closed (not with the top button closed). The first time, they pressed it with the top button closed, which disfigured the lapel and left a crease that I managed to iron out at home. I called, they apologized, and I chalked it up to being an honest mistake. The second time, I specifically mentioned this incident to the man at the register, showed him the jacket and which button should be closed when it's pressed, and asked him if he could please make a written note of how the jacket should be pressed. He reassured me (somewhat dismissively) that it would be pressed correctly, but I noticed he didn't seem to write anything down. Unsurprisingly, when I went to pick it up the next day, it had been pressed incorrectly again. Yuriy was nice enough to press it on the on the spot to try to remove the creases (part of why I'm giving 3 stars), but it didn't fully remove them. He did also offer to press it further overnight, but I had to decline since I needed the jacket for an out of town meeting the next day. I won't be returning after this, which is unfortunate since they do offer a quick turnaround, but I don't want to continue to risk my clothes / have to spend time correcting issues like this. I've taken similar jackets to other dry cleaners in NY and LA, and all have managed to press them correctly without issue, rather than dismissing instructions up front and then trying to make corrections after the fact. read more

Landmark Cleaners - Creases left behind from the jacket being pressed incorrectly - Sewing & Alterations Near Me - New York, New York

See all

landmark cleaners are the best of the best when it comes to quality and value of service, and kindness of people. The staff are courteous, polite and incredibly skilled in what they do. from tough stains on jackets to delicate repairs of my leather pants, there is no place I trust more than Landmark!! read more

Before agreeing to anything ask the price. In my experience they are very pricey. Good luck. read more

Yuriy did a great job on my dress. Landmark is my favorite spot to get my clothing tailored. Thank you, Yuriy! read more

See all

Used to be good cleaners. Visited 8 months ago and shrunk all of my work slacks, both new and old.

Beautiful and efficient. Done on time and with amazing results. Always ready to accommodate requests.

When you're in a jam and need a quick alteration, this is the place to go if you're on the Upper West Side. Unlike other cleaners, the tailor, Uri, is at this location everyday. However, I highly advise NOT to get a cleaning if you are getting an alteration. I picked up my tuxedo the other day. While the alteration of the waist was done well, the tuxedo was not cleaned. So called 'dust' was all over the jacket and pants. I was told the textile fibers, white particles, strands of thread, etc. were more pronounced because it was 'cleaned' so well. In truth, I'm happy with the alteration but dissatisfied with the cleaning. read more

Yuri is an excellent tailor! I trust him to do quality work with everything from hemming pants to more complicated alterations on dresses. His work is always professional and completed in a timely manner. I would go out of my way to get his services but feel lucky that he is on the upper west side! read more

My husband and I have been going to Yuri for alterations at Landmark Cleaners for a few years and will not go anywhere else! His work is impeccable, will always give you an honest point of view and at the same time respect and alter pieces as you wish. Importantly, Yuri will also advise when something is best left alone! Highly recommend you try him if you need alterations on the UWS and the dry cleaning service is also great! read more

I recently discovered this place my wife needed a dress to be tailored we looked up this place online and it was full of good reviews about yuri the tailor . So we went there to see the place the staff and yuri were very nice and friendly and very honest about the pricings and made us feel comfortable and the result on the dress was just amaizing . So i ended up bringing my clothes for dry cleaning too and it's perfect too. I highly recommend that place and I can easily say that it's the best dry cleaning spot I've been to. read more

Wow, HUGE shoutout to Yuriy for saving the day for me. I was leaving to London on Wednesday morning for my sisters wedding. Had one of those dress emergencies and had to get it hemmed last minute on the Monday before I was leaving. Despite a holiday coming up for Yuriy, he squeezed it in for me and got my dress hemmed perfectly the NEXT DAY. Thank you again! I will definitely be back here for future alterations. read more

They expertly replaced the zipper system on my favorite coat. This place is the best. read more

THANK YOU landmark! Just moved up here from Hell's Kitchen, and I've found my new GO-TO spot for alterations and dry cleaning. I've had two black tie events back to back this month and Yuri not only came through with speedy alterations, but TOP NOTCH work quality...really amazing! (worked in mens fashion for years and can spot good tailoring) Will be exclusively coming here from now on. Highly recommend! read more

I don't use Yuri for tailoring, though he has his fans. I mainly use landmark for actual dry cleaning and pressing. Service is great and they have an on site plant ( you can see the machine at the store) . They are one of the few UWS cleaners that can turn around items quickly, which I appreciate. Prices a little high for the Upper West Side (and went up every year ) but I moved here from my previous cleaner which took too long to do things for me ( and didn't provide the same level of service) . read more

Tailored two pants that cost $125 and I picked up a couple days ago and just had time to try on. Horrible quality and not at all the kind of tailoring I wanted. What a rip off. Didn't listen or pin the pants correctly. Now I have to go to another tailor to fix the pants and tailor them correctly. What a waste of money. read more

Really upsetting/baffling experience here. Needed a black tie dress to be cleaned and they ruined the fabric. Steamed the tulle (the tag said do not steam) and their "efforts" turned the fabric into a permanently wrinkled mess. Also managed to snag the fabric throughout (perhaps burns depending on the steam used), see picture. I'm out over $600 and all I got was a man talking over me/at me. Naturally, I'm unimpressed, upset, and we will definitely never step foot in here again. read more

See all

What can I say about Yuri, except "EXCEPTIONAL"!! He does really great work as a tailor, is so friendly, and makes a very special effort to get it done when you need it. I would highly recommend him to anyone. He gets all my business. I've been a customer for over 20 years. Thank you so much, Yuri! read more

Yuriy is simply the best! Every time I come in he is endlessly kind, welcoming, and knowledgeable -- he really wants you to be happy with the outcome and will tell you if he's worried about something. If you're looking for an outstanding tailoring job and top-notch service, this should be your first stop. read more

Yuriy is a tailor I trust. He won't push anything unnecessary, he'll give you options, etc. and you decide. He does a great, consistent job. He's funny and kind. Easy to work with and patient. read more

I'm SO thrilled I've discovered a reliable, high quality tailor in Landmark Cleaners. Yuriy is top-notch and took great care of my bridesmaid dress for my sister's wedding, he expertly altered the wired bustier top of the dress and got it to fix perfectly. I will absolutely be returning for future dresses, highly recommend Landmark if you need any tailoring done well! read more

When my local dry cleaner couldn't provide a quick turnaround for an event, Landmark came through. They did an amazing job on my husband's suit and had it ready in no time. I'll definitely be back! read more

He did a good job altering the inseam of my Alice and Olivia jumpsuit! Would come again.

Pricey but high quality, dependable, and honest. I got some suits, outercoats, and shirts dry cleaned and had a positive experience

Yuri is great. It's the surrounding staff I am disappointed in. Called in ahead of time and asked to have my coat ready. I would be there in 15 minutes. Staff member on phone said okay. Person on the phone was sitting at the counter when I arrived. Coat was not retrieved. Repeated my request. Mid-search the phone rang. He stopped helping me and began conversing on the phone. Now I am upset. Yuri stepped in and asked his surrounding staff, "please help this man!" I finally get my coat. I look at Yuri and apologize, but he lost a repeat customer. R.I.P. 11/2018. read more

Yuriy is the best! He always takes care of everything - I have brought him minor jobs and big jobs - like heming a dress

This guy did an amazingly fast and perfect hem for my wife's dress when we were in a pinch. He turned it over within a few hours of us showing up and asking him if it was possible. He also steamed it, no charge. Great service, highly recommend read more

Do not go here for dry cleaning services! One of my blouses was ruined (fabric altered and chemical stain) and the manager refused to reimburse for this issue. This blouse is ruined and valued at $200. After looking through other reviews, I see there are other similar complaints and I wish I had not gone to this business from the start. I have lived in the city for years and this is the first time a dry cleaners ruined one of my items. read more

Yuri did amazing alterations on my husband's Indian wedding outfits. He handled the tough job with ease and was a pleasure to work with. We are so grateful we found him to help with our last minute wedding alterations! read more

I had to get an emergency fix done on a dress within an extremely short time window. Yuriy truly came through and saved the day. The quality of his work is impeccable and the final product is exactly what I wanted. Wonderful staff too. I cannot wait to wear the dress to my friend's wedding. I am so happy I found this place. I will be bringing all my tailoring here going forward! read more

The best dry cleaner I have found. I moved here in November​ and went through four Dry cleaners until I found them. They are honest​, do a great job on dry cleaning and laundry and they pick up and deliver and I live in a townhouse​ with no doorman. Their alteration and sewing services are extraordinary! read more

After a pretty bad mix-up arrived with a ridiculous bill, I wrote a scathing review of Landmark. The owner, Yuri called me the next day and asked me what it would take to earn my trust and business back. I gave him prices from where I usually do business and we made a compromise. He credited my account and I'm going to give Landmark a second try. Even if it doesn't work out, he acted as a true businessman and I respect that. For full transparency, I agreed to edit my original review. read more

Landmark Cleaners is in a class by itself. I brought them a down comforter to dry clean. It was at least 3 years old and stained in numerous places. To my total surprise what I got back was completely stain free comforter which looked the comforter when I first bought it. I never thought they could return it to its pristine state. They are miracle workers I just went back to them with an outside jacket which aside from being filthy the buttons that held additional layer were useless because the holes had become too big. All of this fixed so I again have a brand new jacket read more

I find it funny that Lisa & I are reviewing within days of each other when we've both been going to Yuriy for years (and no, we don't know each other!) but this review is all about his excellent tailoring work. I worked in the neighbourhood for a couple years & have since continued schlepping to him from wherever I've moved, currently from Brooklyn. I have the hardest time finding (good) reviews for tailors on here so I wanted to make sure I left one for one of the greats! Have had jeans & pants hemmed, (sometimes very last minute) dresses taken in, blazers altered, all have been done with the utmost care & precision. Thanks, Yuriy!! read more

Yuriy saved Christmas. I had taken a leather jacket to another tailor for a zipper replacement in December. Just a few days before the holiday, I received a message that they couldn't do the work and that I could leave the jacket over the holiday or pick it up. Oh noes! I immediately took the jacket to Landmark and Yuriy took pity. He replaced the zipper and also fixed the frayed lining. All for as much as I had been quoted before. Thanks to Yuriy, there were happy smiles on Christmas morning. That jacket is worn every day. Also, Landmark did a great job cleaning my wedding dress a few years ago. It was a full length skirt and it rained. On our outdoor wedding. They got everything out. read more

I've been using these guys for a little over a year now, mainly for wash and press men's shirts. They charge a pretty reasonable price and never tried to push something I didn't want, like many other services do. I've also used them for the occasional wash and fold and the tailor ( a really nice russian man) and apart from a glitch here and there, the service has always been kind. When they did make a mistake they apologized profusely and gave me credit towards future services. My problem with them started when I was using them more for my dress shirts as well. To be honest, I never understood why a woman's shirt should cost more than a man's, unless it has some details that make it harder to iron. If both shirts are simple cotton button up shirts, they should cost the same, no? But everywhere you look, cleaning a woman's shirt costs more than three times the cost of a man's shirt. This is, however, the case with all dry cleaners in the city. The last straw for me was when I brought in a shirt dress, maybe 5 inches longer than your normal shirt . The man at the counter kindly took it in and gave me a ticket for it. I noticed he was charging me $13 to have it washed and pressed - not even dry-cleaned! When I asked him why so much, he told me - this is a dress, that is how much a dress costs. I had washed this piece of clothing with them before, and they only charged me $7 (which is also an out rage as far as I'm concerned) , but even when I showed him a receipt for it, he said that time it was a mistake and refused to wash it for less. I never had a problem paying them a little more, since the service was usually pretty good and very polite, so much so that I was willing to over look the occasional mistake and over charge. But saying that he is charging me $6 more because it takes longer to iron the shirt when it is s simple cotton shirt that can basically be pressed just like any other (my husbands shirts are almost in the same length), it is too much for me. I am on the lookout for a better service. read more

Excellent service! I came in to get some buttons sewn and was taken care of right away. Plus the price was great. Will definitely come back again read more

Exceptional tailoring and customer service. No doubt I'll keep coming back for dry cleaning and alterations!

Oh boy these guys SAVED our NYC trip !! My girls silk top got stained w grease n they got it out Same day :) thank you forever!!!

I came here to alter and straighten up my graduation gown. They did a beautiful job on my gown, not to mention, super quick too! The owner and the staff were nice and welcoming. Highly recommend! read more